--- title: "SmartSearch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartSearch Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/78549/SmartSearch/" page_type: "product" language: "en" --- # SmartSearch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartSearch ## What is SmartSearch? SmartSearch is a leading global talent acquisition and staffing management software platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs. ## What is SmartSearch used for? [Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Top alternative Featured Overall rating Based on 53 user reviews Reviews sentiment Positive 87% Neutral 13% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartSearch?[Manage this product listing](https://www.g2.com/products/smartsearch-2021-01-07/claim_requests/new?auto=true) ## SmartSearch Overview Updated August 2026 AI summary SmartSearch offers applicant tracking and recruiting tools for organizations of all sizes, combining candidate management, job posting, resume parsing, onboarding, and collaboration features. It supports customizable workflows, compliance tracking, and integrations with external platforms. Deployable across web and desktop environments, SmartSearch includes options for reporting, calendar management, and mobile access to support recruiting and HR teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartSearch 4.5 (53) VS. [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (53) Ease Of Use 4.7 (1,208) Value For Money 4.5 (37) Value For Money 4.5 (1,060) Customer Service 4.6 (50) Customer Service 4.5 (1,076) ## SmartSearch alternatives [4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (1,555)](https://www.capterra.com/p/264567/ApplicantStack/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/78549/SmartSearch/alternatives/) ## FAQs about SmartSearch Overview ### What problems does SmartSearch solve? SmartSearch helps staffing firms, recruiters, and HR teams eliminate slow candidate searches, disconnected client and applicant records, missed hiring steps, and manual job posting. It centralizes ATS and CRM workflows, automates approvals and onboarding, supports reporting and HRIS integrations, and reduces downtime with responsive support when technical issues interrupt recruiting operations. Answer based on 36 reviews Overview ### Which roles and teams benefit most from SmartSearch? SmartSearch is most used by recruiters, recruiting managers, and talent acquisition leaders who need to source candidates, organize pipelines, and speed hiring workflows. Operations executives, branch leaders, and company presidents rely on it to improve staffing efficiency, support team performance, and maintain visibility into recruiting activity across the business. Answer based on 53 reviews Overview ### What company size and specific industries is SmartSearch built for? SmartSearch is designed for staffing firms, executive search teams, RPO providers, human resources departments, contingent labor placement businesses, PPO and HRO organizations, and corporate employers. It is suited for companies in recruitment and workforce management, especially those handling hiring, placement, and labor administration across multiple organizational sizes. Features and Usability ### What are the key features of SmartSearch? SmartSearch includes core recruiting and workflow features like applicant tracking, candidate tracking, resume search, and workflow automation. Differentiating capabilities include CRM, document management, customizable reports, and onboarding workflows. Reviewers also frequently point to customization, team collaboration, dashboard visibility, and job posting tools as key parts of daily recruiting operations. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does SmartSearch integrate with? SmartSearch integrates with Microsoft Outlook, LinkedIn Recruiter, Dice, and Monster+ based on reviewer mentions, and official listings add Gmail, Dynamics 365, HubSpot CRM, and ZipRecruiter. It connects to 10 third-party tools and recruiting platforms overall, spanning email, CRM, job boards, and candidate sourcing workflows. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on SmartSearch? SmartSearch offers in-person training, live online sessions, webinars, documentation, and videos. Most recruiters and new employees get functional quickly, with some reviewers saying only a few hours of training are needed. Admins or teams using deeper customization, reporting, or self-taught setup may face a longer learning curve. Answer based on 16 reviews Getting Started and Support ### What customer support options does SmartSearch offer, and how do users rate the experience? SmartSearch offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as accessible, knowledgeable, and quick to respond, with fast issue resolution and clear follow-up. A few reviewers mention occasional delays, limited guides for new users, and the need for more prompt responses. Answer based on 36 reviews Features and Usability ### What features does SmartSearch offer for recruiting teams? SmartSearch offers broad ATS and CRM features for recruiting teams, with strong search, reporting, workflows, and job posting tools. Many staffing firms value resume database search, onboarding, document management, texting, dashboards, and integrations, though some teams find the interface dated and the depth of options harder to learn fully. Answer based on 23 reviews Customization ### How customizable is SmartSearch? SmartSearch supports extensive customization for recruiting workflows, fields, dashboards, and reports, making it a good fit for varied staffing needs. Staffing firms and recruiting teams often tailor onboarding, candidate management, and client processes to match their operations, though the wide range of settings can take time for newer users to learn. Answer based on 20 reviews ## Features AI summary Based on 7,834 Applicant Tracking reviews Capterra data shows that buyers of applicant tracking software rank the following features as their top priorities: - **Candidate Management** (**50%** of reviewers rated this feature as critical) - **Candidate Management** (**50%**) - **Candidate Tracking** (**49%**) SmartSearch supports all three of the features reviewers rate highest: **Candidate Management**, **Candidate Management**, and **Candidate Tracking**. Together, these capabilities help businesses organize applicant information, follow candidates through each stage of the hiring process, and maintain better visibility into recruiting activity, allowing teams to make faster and more informed hiring decisions. Candidate Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Candidate Tracking 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Application Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates Job Posting 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Recruitment Management 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization Employee Database 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository SmartSearch 64 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - For Recruiting Agencies: Designed for the use of recruiting agencies - Full Text Search: Search for specific words or phrases within a document or database - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (41) 4.4 Based on 41 reviews ## Pricing Value for money 4.5 (37) ### Starting price Free trial not available Value for money 4.5 (37) 4.5 Based on 37 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[ LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (50) 4.6 Based on 50 reviews ## User reviews Overall rating 4.5 Based on 53 reviews Filter by rating 5(35) 4(11) 3(7) 2(0) 1(0) Mentioned topic Sorted by most recent NM Nicole M. Executive Director Human Resources ### "Great Software but Customer Service Improvements needed" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 14, 2025 Solid tool, they need more staff to be more prompt on responses and currently have a lack of delivery development options that impact our clients. Pros SmartSearch software streamlines the hiring process- It offers seamless job posting, candidate tracking, and resume screening, saving recruiters time and effort. The integration with major job boards and HR tools enhances efficiency, while customizable workflows make it adaptable to different hiring needs. Cons Customer Service, as a long time customer of over 13 years this use to be my favorite part of the company but in the recent year with executive and management changes this has drastically become worse. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Customer service response times were greatly lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZK Zack K. Recruitment Advisor Staffing and Recruiting ### "SS Review 2024" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 April 10, 2024 Pros It is a good way to keep track of candidates and job statuses. The way it organizes things by client, manager, job, and contractor. Cons It is not very user-friendly. If you are not an expert user at it, you will only use surface level tasks. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 19, 2024 Hi Zack, Thank you so much for leaving a review of SmartSearch. We'd be happy to set up a time to explore additional functionality within SmartSearch to give your team the knowledge and experience to maximize your value of SmartSearch. Please reach out to our support team at support@smartsearchinc.com, and one of our technicians can set up an in-depth conversation. Alternatively, we have many supplemental training resources to tap into. For example, our LMS, SmartSearch University, is a fantastic tool to gain valuable knowledge about different capabilities. Again thank you for your continued support of SmartSearch! DH David H. Director, Talent Acquisition Staffing and Recruiting ### "Great Ongoing Experience with SmartSearch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2024 Overall, our experience with SmartSearch has been excellent. As listed above the sales approach, the implementation approach, the ongoing support after implementation makes the SmartSearch solution critical to our business. We are grateful to the SmartSearch team for such a flexible product and a product that is constantly being updated to satisfy current market needs. Pros We love the ease of use, ease of training and the ability to customize the application to our needs. We love the team that supports us. When we have a customer opportunity or a customer need, when we go to SmartSearch to discuss, they most often have a solution ready for us! We love the technical support we receive (althought we don't need it much) - they solve the problem or the glitch rapidly and always keep us informed. Cons We honestly cannot come up with a good answer to this question. There is nothing we do not like about SmartSearch. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was minimally functional, expensive and poor tech support. Reasons for choosing SmartSearch Past experience and implementation. Great team! Very responsive tech support. Close communication with SmartSearch sales and implementation teams builds confidence. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 18, 2024 Thank you so much for taking the time to share your experience with SmartSearch! We're thrilled to hear that SmartSearch has exceeded your expectations. We're committed to continually enhancing our product to meet your needs, and we're grateful for your partnership. AC Amy C. Recruiting Operations Manager Defense & Space ### "SmartSearch is a Fantastic ATS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2024 I've used SmartSearch for over 10 years. For the last 6 years, I've been involved in annual tools review which includes a review of at least 3 potential replacements. (company always looking to improve) No other ATS has the ability to seamlessly search across multiple boards from one screen and none come anywhere close to hitting the pricing model or level of training and support that Smart Search offers. Pros Price and functionality. I love many features in SmartSearch but my number one favorite function is the ability to search across multiple job boards from one screen-which not only saves our recruiters time, it greatly reduces duplicate downloads. Also like the ability to schedule and post onto linked in from the job screen, and ability to search for linked in profiles from the candidate screen. Support is excellent. Pricing is VERY reasonable and is based on number of users. Cons It used to be a little 'clunky' and had issues with editing posts, but the latest upgrade removed those complaints. Switched from [ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/) ICIMS raised their pricing before our annual renewal. Reasons for choosing SmartSearch Functionality and pricing. A big plus was the ability to customize and purchase only pieces we needed Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 18, 2024 Thank you for your review! We're thrilled to hear that SmartSearch's functionality has been such a valuable asset for your recruiting process. We're constantly working to improve our platform, and we're delighted that our recent upgrades have addressed any previous issues. Your loyalty over the past 10 years means a lot to us! AW Amanda W. Program Manager Staffing and Recruiting ### "Great ATS!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2024 SmartSearch has been my go-to tool for seven years, and it's unmatched in simplicity and effectiveness. Its resume database and customizable filters make candidate identification a breeze. The platform's communication features are efficient, allowing me to reach out to multiple candidates seamlessly. Overall, SmartSearch is an excellent ATS that has significantly improved my recruitment process. Highly recommended for recruiters seeking efficiency and effectiveness. Pros Easy to use, quickly identify candidates using filters in the resume database. Great options to customize and great options to contact multiple candidates or hires at one time. Cons I can not think of anything at this time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 18, 2024 We're grateful to have worked with you for past 7 years, and are delighted to be a part of streamlining your recruitment process. We're dedicated to nurturing our partnership further by continuously improving SmartSearch to meet your evolving needs. Thank you for your continued trust and support! NG Norman G. CEO Information Technology and Services ### "The fact that i need to come up with 40 characters to complete this field. CEO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2024 The fact that i need to come up with 40 characters to complete this field. 20+ years as user speaks for itself Pros The fact that i need to come up with 40 characters to complete this field. Ease of use and configuration Cons The fact that i need to come up with 40 characters to complete this field. Nothing Reasons for choosing SmartSearch The fact that i need to come up with 40 characters to complete this field. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 18, 2024 Thank you for your feedback! We're pleased to hear that SmartSearch's ease of use and configuration options have been valuable to you. We're committed to maintaining this standard of excellence and look forward to continuing our partnership with you. JL Justin L. Sr Recruiter Staffing and Recruiting ### "Not the most impressive recruiting software out there" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 April 8, 2024 It excluded candidates from boolean searches and involves way too much clicking to navigate to jobs when you are actively recruiting. All box fields are so small. Pros Searching by note subject for candidate referencing, and tracking. Cons The boxes for all data entry points are TINY. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PR Parissa R. Recruiter Civil Engineering ### "SmartSearch is Not Smart" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 January 12, 2024 Pros SmartSearch does a good job for housing of resumes, searching candidates and inputting requisitions and managing them. Cons It is not simple to use as it's slightly confusing, the job requisition entries could be easier navigated and overall needs improvement on the TA functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OA Osondu A. Solicitor Legal Services ### "Brilliant Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Overall a great experience. We are happy that we found a product that saves us time and gets the job done Pros Your AML procedure is conducted efficiently and satisfactorily. You also get a dedicated account manager so you can never be stock with anything. Cons There are none that I can think of, it is just a shame that it too time before we found out about the product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2024 Thank you for your positive feedback! We're delighted to hear that SmartSearch has streamlined your processes effectively. We're committed to continuing to support you and provide excellent service and support! MS Mark S. Marketing Manager Staffing and Recruiting ### "Switched from Sendouts to SmartSearch" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 SmartSearch has been a great ATS for us and they are also a valuable business partner. In addition to providing timely support as needed, they have also collaborated with us on several blog posts and podcasts for cross-marketing opportunities. We can highly recommend working with them. Pros Easy to use, lots of functionalities and the SmartSearch team has been great about customizing features for us. Cons There are a few areas where some additional integration features would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 21, 2020 Thank you, Mark. We appreciate your kind words and partnership. [View all Reviews](https://www.capterra.com/p/78549/SmartSearch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [100Hires vs SmartSearch](https://www.capterra.com/compare/78549-206957/SmartSearch-vs-100Hires)