# LobbyGuard Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LobbyGuard Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more. Source: https://www.capterra.com/p/78770/Visitor-Management-System --- # LobbyGuard Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LobbyGuard ## What is LobbyGuard? LobbyGuard offers visitor management solutions for security, compliance, and savings. The system offers instant screening against the US Government Consolidated List and pre-approved lists, supporting pre-screening for COVID-19 exposure. Email/text notifications sent for failed screenings. Custom badges include photo, time stamp, and COVID-19 screening clearance. Detailed reports capture visitor records and facilitate contact tracing. All-in-one kiosks support both assisted and unassisted entry. ## What is LobbyGuard used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LobbyGuard?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://raptortech.com/&name=LobbyGuard) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LobbyGuard 4.0 (14) VS. [4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (14) Ease Of Use 4.3 (146) Value For Money 3.7 (10) Value For Money 4.0 (126) Customer Service 3.8 (13) Customer Service 4.2 (143) ## LobbyGuard alternatives [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $429.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/) Starting price $630.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (117)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/78770/Visitor-Management-System/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Badge Management Create, manage, and print wearable badges Contact Management Manage, organize, and store contact information ID Scanning Scan and validate an ID barcode Pre-Registration Manage the pre-registration process Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. LobbyGuard 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and print wearable badges Manage, organize, and store contact information Scan and validate an ID barcode Manage the pre-registration process Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Check-in and out via a mobile device or kiosk Track visitors and purpose of visits View and track activity related to an individual, transaction, etc. Features 3.9 (13) 3.9 Based on 13 reviews ## Pricing Value for money 3.7 (10) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.7 (10) 3.7 Based on 10 reviews ## Support, customer service and training options Customer Service 3.8 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (13) 3.8 Based on 13 reviews ## User reviews Overall rating 4.0 Based on 14 reviews Filter by rating 5(7) 4(2) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent EF Edward F. Security Officer Security and Investigations ### "Product Survey" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 11, 2020 Pros This product is simple and very easy to use. Cons The printer jams frequently. Signing in large groups of visitors is too time consuming. The process for signing in visitors is too slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nels K. Information Security & Compliance Manager Printing ### "Great for its purpose, but may be overkill for most" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 6, 2020 Pros LobbyGuard did a great job in positively recording each visitor's information with valid ID requirement. Cons The biggest advantage of LobbyGuard was its ability to research visitors and cross-reference to lists of potential "watchlists"; however, this feature was not an absolute necessity for us, and was thus a feature that wasn't utilized to it full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rich M. Director, Human Resources - Finance Airlines/Aviation ### "Quality Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2020 From Trey to your IT support the platform of customer service is that of dedication to a product. At BHA our mission statement is two words which I share: QUALITY FIRST the team at LOBBYGUARD promote just that, my hope is that LOBBYGUARD become the leader in this technology and drive the market as the best resource for your visitors and your inner control processes. Pros ease of operation and convenience of simplified processes Cons There is nothing in the LOBBY GUARD platform to distrust Reasons for choosing LobbyGuard Direct approach from Trey, ease of operation and appearance of the unit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW David W. Facility Manager Facilities Services ### "Visitor Access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2020 Great Pros Ease of use has been easy. Customer service has been great. Cons Not a ware of anything that concerns me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS James S. Safety and Security Manager Government Administration ### "LobbyGuard technical/sales support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 12, 2020 Love the LobbyGuard, hate the lack of support. Pros This product provides exactly what is advertised, it has made out check-in process much more efficient. We are a more secure environment because of this. Cons The sales support is lacking. It seems that once you purchase the product, they forget about you. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Andrew A. Application Administrator Information Services ### "Great Visitor Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2020 Our overall experience has been excellent. Pros Being able to use the system to check for visitors that should not be allowed in our buildings is most helpful. Cons Not being able to remote into our Kiosks to fix problems ourselves that we know how to fix. Reasons for choosing LobbyGuard Lobby Guard was easier to use and maintain. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Ted W. Maintenance Tech. Machinery ### "LobbyGuard" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 11, 2020 Pros Gives somewhat of a feeling for security. Cons The unit needs rebooted every month or two. Some of the data has to be entered twice. Doesn't always read a drivers license barcode. Takes or prints lousy pictures. Reports are hard to find one that gives the info you want/need to run. These observations are from a person that has minimal contact with the LobbyGuard as others normally tend to it. Reasons for choosing LobbyGuard It was picked and distributed by corporate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Dean W. Network Administrator Building Materials ### "Good software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2020 It has been good overall. Initially we had more issues with the unit, but they have mostly gone away with time. Pros Keeps track of when people come into the plant. Easy to go online to check the list. Cons A little tricky getting it set up to work with our AD at first. No option for multiple days. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Ed S. Manager, Operations/Security Sports ### "Phillies Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2020 \[SENSITIVE CONTENT HIDDEN\] has been an amazing Rep and jumps right on any issue that we have and makes sure we are taken care of. He follows up and the Tech Support staff have been excellent as well. Pros The ability to seamlessly transition from a handwritten daily access book to their software very easily. Cons I think some more individualized customization of the daily visitor log reports would be nice (eg. Company Name). If you had the ability to make you own columns and select what you'd like to see on the report would be a nice feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HR Harriet R. Team Lead/Front Desk Assistant Hospital & Health Care ### "LobbyGuard Experience-Veritas Collaborative." 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 Our facility relies on Lobbyguard not only to help us know what visitors are in the building but also the information related to sex offenders is very important. We have had 3 positive offenders recognized in the 6+ years I have been here. This is instrumental in providing safety and security to our patients, families and staff. Overall my experiences with Lobbyguard have been positive. It has taken a lot of communication with the tech support team to help us with some of our issues and they have always been very responsive to our needs. In the facility that I work out of I have 4 kiosk running and they don't always work 100%. I am able to communicate the problem after years of doing this and LG is very responsive. Overall if the hiccups/glitches could be improved it would be awesome! It is very easy to order supplies and there is a very short turn around time to receive the items. Pros The software is user friendly for our visitors. I like that we can set the work flow to match our needs. Each facility is unique and I have been able to individualize some of our prompts. Cons The updates almost always create glitches within our workflows. Examples of some glitches we have experience after updates are-computer does not recognize already registered bar codes, badges don't print, massive printing of multiple badges occurs. Reasons for choosing LobbyGuard I was not a part of the decision making process. However I understand that Lobbyguard was the one company that was aligned with the sex offenders registry and because we serve the pediatric population this was very important to us. This continues to be a very important reason we run this program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/78770/Visitor-Management-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)