--- title: "Empxtrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Empxtrack the right Performance Management System solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/78871/EmpXtrack/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Empxtrack 4.3 (13) [View alternatives](https://www.capterra.com/p/78871/EmpXtrack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Empxtrack Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-13 of 13 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer ### "Very comprehensive and easy to use" June 12, 2014 5.0 I have found it to be highly flexible with a huge number of features, makes my job very easy as a manager, would highly recommend it to users of all sizes Review Source R Reviewer Manager - Human Resources and Talent Management Used the software for: 3-5 years ### "Manager - Human Resources & Talent Management" May 13, 2025 4.0 The experience is generally really good. The end-to-end process is quick and easy. Pros The interface is user friendly, and the support staff are very knowledgeable, reliable and effective at solving problems. Cons We are only utilizing one module, so we do not have a lot of negative experiences. Review Source R Reviewer HR Manager Used the software for: 1-3 years ### "Good.. Can definitely improve a lot!" March 13, 2015 3.5 Pros They have a strong back end team to support our queries and resolve them on time. Cons It's very complicated when it comes to upload/update the data. My employees are still not very comfortable with the tool. Review Source R Reviewer People Operations Specialist Used the software for: 3-5 years ### "Simple to Start, Easy to Upgrade" August 22, 2025 5.0 We started using the free HRIS along with leave, attendance, and payroll modules for our small team. It was simple to set up, required no credit card, and gave us a chance to explore the features without any upfront cost. Over time, as our requirements grew, we upgraded to the enterprise version. The transition was smooth, and the additional customization options helped us map the system more closely to our processes. Pros \- Easy to start with free modules - No setup hassles, ready to use from day one - Flexible upgrade path when more features were needed Cons I hope they introduce a free recruitment product too, as it would benefit small teams exploring hiring features early on. Review Source R Reviewer AVP HUMAN RESOURCE Used the software for: 3-5 years ### "My Experience with Empxtrack" April 14, 2025 5.0 Has been great 10 years. We have come a long way since the inception and Empx has been our Saviour through all tough times. Pros Simple to use. Has all the features. Gives Flexibility to mould as per your process. And a great support team to help you. Cons We have been using Empx for close to 10 years now. One big con i would say will be the absence of a App which will make it more convenient to use for employees and reach would be even better. Review Source Noorun N. Senior Physiotherapist Used the software for: 1-3 years ### "A simple, reliable and affordable HR solution" April 29, 2025 5.0 Empxtrack has been a reliable and user-friendly solution for us. It has helped us streamline various HR processes like payroll, attendance, and leave management. And later on, upgrading to the paid version gave us more customization and integration options Pros Empxtrack is really simple to use and has all the features that our organization needs. It's highly customizable and affordable. Cons The only con is that right now, the software is offering free attendance for up to 25 employees. But I wish it could have been for more. Review Source R Reviewer HR Officer - Compensation and Benefits Used the software for: 3-5 years ### "EmpXtrack review" May 14, 2025 5.0 For the most part, I enjoy working with Empxtrack and the support team is extremely helpful. Pros The platform is extremely user friendly and is also very appealing when navigating. Cons Majority of the platform is very good, however there is difficulty in generating some reports (eg. pending leave transactions) Review Source R Reviewer Head- HR Used the software for: 1-3 years ### "Extensive features with ease to customize, comparatively expensive" June 13, 2024 4.0 Pros Our SPOC, \[sensitive content hidden\], is highly approachable and supportive of the team. He consistently goes above and beyond to assist us in any way possible. Cons It is very expensive, doesn't have application, and the webpage is not user-friendly on any browser. Review Source R Reviewer Manager - HR Used the software for: 3-5 years ### "Overall good product" September 11, 2024 4.0 Very Good, can be recommended, for adopting market new addition must be added feature as per customer feedback and requirement Pros User friendly, Team support, customization ability Cons Limited area of customization, limited features added in new releases, Review Source R Reviewer Deputy General Manager - HR Used the software for: 3-5 years ### "Performance Management" June 12, 2024 4.0 Pros Attractive home page, Ease of working & navigation Cons While filling the Appraisal details, it is inconvenient to fill the details & scrolling up & down. Review Source R Reviewer ### "EmpXtrack is a wonderful product with great service" June 3, 2014 4.5 Pros Exceptional customer service, amazing features, good customization abilities; yet very affordable. They are quick to resolve your concerns and willing to provide assistance. Cons If you take the product as it is with no customization, it can be ready in a week. But if you need a lot of customizations, they can take longer to be built, which increases the implementation time. Review Source R Reviewer ### "My experience with EmpXtrack" November 19, 2014 4.0 Pros It is quite user friendly, and the vendor did put in efforts to accommodate our expectations. Cons The product is rigid on few features and lacks logic. The vendor is good so far, except I think there was a glitch initially in understanding our expectations and needs, which had an impact on the timeline. Review Source R Reviewer ### "Empxtrack Performance System comments" November 7, 2014 3.5 Pros It's a basic product. It's flexible in design. We signed up for it at a reasonable cost, as we use it mostly once a year. Cons Dealing with support who work different hours. Communication by phone do not seem to be encouraged. I have not heard about any product improvements, so that is worrisome. 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