Average Ratings

18 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $297.00/one-time/user
  • Deployment
    Installed - Windows
  • Support
    24/7 (Live Rep)

Vendor Details

  • SmartDraw
  • www.smartdraw.com
  • Founded 1994
  • United States

About SmartDraw Legal Edition

SmartDraw Legal Edition delivers specialized features to meet the specific needs of legal and law enforcement professionals. SmartDraw makes fast results possible by taking a fundamentally different approach to drawing software. Instead of staring at a blank screen, with SmartDraw you start by selecting the exact template you need from over a hundred different types. Then use simple commands to add your information and SmartDraw does the rest.


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SmartDraw Legal Edition Features

  • Case Management
  • Court Management
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Management
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Training & Certification Management

SmartDraw Legal Edition Reviews Recently Reviewed!


Good alternative to Visio

Feb 19, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is the best alternative to Visio I tried. Very easy to pickup and get started with. Very 'light' and fast to work with.

Cons: Wasn't good enough to get me to drop Visio, which to me is still slightly better. I found the licensing hard to manage with multiple users in my office.

I use SmartDraw to prepare visual documents in management area

Feb 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).

Cons: I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.

Overall: communication support and good way to share knowledge with others

A smart way to draw diagrams

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I used SmartDraw a lot for school assignments, and it really came in handy. I like that it has lots of built in contents and templates and that it is easy to use. You can use SmartDraw to make flowcharts, network diagrams, organizational charts, software design plans, and so much more. One even can share diagrams with others using just a link.

Cons: I like SmartDraw. A minor con if I must say one, is that moving and manipulating bubbles can be quite challenging at times. Or, maybe it's my computer.

Used the free trial to test operational issues on a restaurant design

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Like the options of adding doors, windows, and extra walls and not just a square box to work with. My floor plan highlighted some operational challenges which we possibly would not have identified if we had not really laid the furnishings and equipment out to scale. It resulted in us changing the architect and planning a whole new design to incorporate the services and image we envisage.

Cons: A bit fiddly in getting the scaling right but once that was sorted, it was easy to finish the plan and adjust as needed.

Overall: Helped us really iron out potential design errors

Capterra-loader

SmartDraw a powerful tool for diagramming, drawing, layout and more.

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons: Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market.
The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

Overall: It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Smart draw is very user friendly, i am able to show others how to do the basics really easily.

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.

Cons: I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.

Professional 2D Floor Plans at affordable price

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.

Cons: At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.

Overall: Imported 2D flow into network management system.

Great platform for simple submittal drawings.

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.

Cons: It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".

Overall: If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.

Strong tool for creating charts graphs and diagrams

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.

Cons: Could have benefited from exporting in Visio format and not as competitively priced as some other options

Capterra-loader

A great alternative to MS Visio and other "flowchart apps"

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used this product with several customers migrating from the old ISO9000:2008 to the process approach in the new ISO9000:2015.

Cons: Awkward use of cloud storage versus desktop storage. File folders are not obvious in the new version.

miserably complicated program for design

Sep 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface,

Not a Replacement for Visio/Project

Jun 27, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.

Cons: We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.

Overall: Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.

Can easily create organizational charts

Jun 08, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can set up an organizational chart fairly easily and make it as large as I'd like to.

Cons: Wish there were more printing options for a large chart. Though it's fairly user friendly, it also has some challenges. I wish it was a little easier.

Overall: Create Organizational charts, for the most part, with ease.

Perfect tool for great diagrams

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Smartdraw is an amazing and easy to use tool to build professional diagrams and workflow schematics. I have used Visio and Smartdraw but find Smartdraw easier to use.

Exactly what I was looking for

Oct 18, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: As an HR professional, I wanted a tool to create organizational charts that made good looking charts and was easy to use. It has a small learning curve, but after that I was able to create org charts easily. I then started using it for flow charts which is just as easy.

A great tool to draw almost anything

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Simple to use, powerful, lot of shapes, clip arts and stencils. Supports various kinds of drawings. The investition pays back quickly.

Hard to work, poor customer service.

May 25, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Couldn't make it do what it said, and customer service could not explain or help. Just wanted a simple deck plan and it would not do it.

Love the mind mapping feature!

Dec 29, 2011
4/5
Overall

Comments: I've been using SmartDraw for about two months as a tool to help manage my projects. What I love about SmartDraw is the Mind Mapping feature, which allows me to create tasks in a visually friendly way that mimics brainstorming. It's been very helpful to me when starting out a project. I also really like the way we can add owners to each task in the same view. And the best part is, the information will get transferred to a Gantt chart or a timeline with the click of a button. Once you've filled in the details, you can push the information to a powerpoint slide to share with key stakeholders, again, with just a click of a button. There are many more features within SmartDraw that I am intrigued about but haven't had the opportunity to explore yet. I plan on playing with SmartDraw more once my current projects slow down.

Pros: Well organized and very easy to move data to other Microsoft Office applications (including Microsoft Project) or Adobe .pdf. There are also some great graphics and geographic maps in the library for use with presentations, flyers, floorplans, etc.

Cons: In the Gantt chart, there is a limited number of columns that can be used.