Who Uses This Software?

SmartDraw serves anyone who needs to make a diagram, from contractors and architects, to business executives and project managers. SmartDraw's tools will help any professional become more effective.


Average Ratings

36 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month/user
    See pricing details
  • Pricing Details
    Multi-user and site license discounts available. Contact us for more info.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • SmartDraw
  • www.smartdraw.com
  • Founded 1994
  • United States

About SmartDraw

Diagramming software that provides automatic formatting, hundreds of templates and simple diagram sharing. Create all types of diagrams, including: flowcharts & process maps, org charts, CAD & floor plans, project charts & schedules, network diagrams, wireframes & mockups, charts and so much more. SmartDraw runs on any internet connected device and includes a Windows PC download. Import, modify & export Visio. Full MS Office, Box & GSuite integrations. Easy file sharing and collaboration.


SmartDraw Features

  • 2D Drawing
  • 3D Modeling
  • Architectural Symbol Library
  • Automatic Formatting
  • BIM Modeling
  • Comparison View
  • Design Templates
  • Drafting
  • 2D Drawing
  • 3D Modeling
  • BIM Modeling
  • Client Management
  • Contract Management
  • Document Management
  • Drafting
  • Manufacturing Design Data
  • Project Management
  • Proposal Management
  • Visualization / Presentation
  • Data Import / Export
  • Drag & Drop
  • Flowchart
  • For Developers
  • Mind Map
  • Multi-User Collaboration
  • Organizational Charting
  • Templates
  • 2 1/2-Axis Milling
  • 3-Axis Milling
  • 4-Axis Milling
  • 5-Axis Milling
  • Database Connectivity
  • Hole Making
  • Simulate Cycles
  • Spiral Output
  • Toolpath Simulation
  • User Defined Cycles
  • Collaboration
  • Diagramming
  • Drag & Drop
  • Organizational Charting
  • Process Mapping
  • Revision Management
  • Templates
  • Text to Chart
  • Color Codes / Icons
  • Compliance Management
  • Device Auto Discovery
  • Hierarchical Mapping
  • Location-Based Mapping
  • Map Exporting
  • On-Demand Mapping
  • Self-Updating Maps
  • Web Traffic Reporting
  • Change Management
  • Design Management
  • Floor Plans & Maps
  • For Offices
  • For Retail
  • Occupancy Management
  • Planogramming
  • Shelf Planning
  • Space Reservation
  • Usage Tracking / Analytics
  • Budgeting & Forecasting
  • Dashboard
  • Goal Setting / Tracking
  • Idea Management
  • KPIs
  • Modeling & Simulation
  • Roadmapping
  • Scenario Planning
  • Scorecards
  • Collaboration
  • Desktop Interface
  • Drag & Drop
  • Feedback Management
  • Interactive Elements
  • Mobile Interface
  • Mockup Creation
  • Page Linking
  • Presentation Tools
  • Prototype Creation
  • Revision History
  • Screen Capture
  • Wireframe Creation

SmartDraw Reviews Recently Reviewed!


Capterra-loader

SmartDraw is a software with potential and it's amazing the plenty of things you can make with this

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -The customer support is very efficient
-Is user-friendly
-It has a lot of functionalities
-You can learn how to use it quickly

Cons: -In comparison with others software, this has several disadvantages, especially in terms of
esthetic and number of items

Overall: I take a very good experience with this software, design electric diagrams was very easy with it.

Capterra-loader

Create simple and complex workflows and diagrams

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interphase is awesome, and you have no limits using this software you can a simple diagram showing a workflow or you can do a complex net design for established a network in an office building, you can even design plans of houses or do 3D models for engineering processes.

Cons: It is really expensive, if your are going to buy it be sure of spend that amount of monet in one software, the best option is use the online version.

Capterra-loader

The perfect software for edit and modify with vector tools

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.

Cons: It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.

I love doing flow charts, timelines, mind maps, decision trees and other visual presentations.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With SmartDraw, I can create visual documents in an easy way, in addition to streamline the work, smartDraw has templates that come with a library of shapes and symbols, which I can use with just drag them to the worksheet. I can add textures and photos to further improve the document.

Cons: -Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.

Capterra-loader

Quickly update drawings, org charts and floor plans to keep your team moving!

Jun 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used this for years to plan out the cubicle layout of our office, the details and features make it very easy to visualize and help people determine the best fits. Once you get the general structure it's really easy to keep things up to date.

Cons: A little bit of learning curve and the huge variety of detailed images available is a little hard to navigate.

Overall: Very easy interface to work with, and that helped me quickly set out the office layout for our 100 person team and modify as people's requirements changed through the process.

Simple way to get everything down.

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A little overwhelming at first, but super easy to navigate after the first go-around. Essentially super quick and easy to use.

Cons: Certain charts have limited possibilities, which is highlighted in the mind-mapping function. Methods of information storage could be organized a little better.

SmartDraw is a great tool to help you create drawing of almost anything.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use, there is a lot of different ways this one program can help you out. I'm not the most artistic person, but with SmartDraw it allows me to create charts and drawings that look very professional.

Cons: Can be slow to install and resource hungry if you are trying to use this on an older machine it might frustrate you.

Good cheaper alternative to Microsoft Visio

May 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very affordable compared to Visio and if needed you can even export into Visio which is cool. You can create complex flowchart across most Operating Systems either from the desktop application or through the web browser. Very user friendly to not much holding new users from getting started quickly.

Cons: Finicky when trying to be very precise where you want even with snap-to grids can be a problem. Also can be a resource hog on both the desktop and browser version.

Overall: Quickly create professional quality diagrams.

Capterra-loader

It gives us the ease of choosing when creating powerful and flexible diagrams that have so many tool

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We help to create diagrams and the color of the sea, the technicians and the professional results. And so you can create immediate maps.

Cons: You can prove the fault for seven days, from then on its use requires an individual license. there are things to improve

Perfect for my flow chart and flowchart designs

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use.
It has a great variety of modes of modeling adapting to any type of objective that we want to define or design.
Concept maps can be made.
You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint.
It has 70 types of visualizations / diagrams, and examples and templates for almost all.

Cons: It can be tested without limit for a while, and then its use requires an individual license, although the cost is relatively low.

SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.

Cons: Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.

This simple tool allows to design powerful diagrams of any nature.

Apr 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It offers a user-friendly interface which contains a categorization of diagrams that can be made from this tool.
It is as easy as selecting the type of diagram and beginning to build it by embedding the elements or forms that make it up.

Cons: Try to install it and it was very slow download and installation, which I think may also be caused by the quality of Internet service and the potential of the computer you are using.

A wonderful software to generate a Process Flow Diagram and others things

Apr 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very well to make Process Flow Diagram which is very important in any industry to manage process and design data.

Cons: Sometimes dows not work very well. You cannot open files between different version, in others words if you make any work at x-version after you cannot open the same file in another version which is a bad aspect because must be compatible between version.

Overall: great software

Incredible tool that allows you to easily create a variety of flow diagram designs.

Apr 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, it has a great variety of modes and modeling adapting to any type of objective that we want to define or design.
Concept maps can be made.
You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint.
It has 70 types of visualizations / diagrams, examples and templates

Cons: It consumes abundant resources, its installation is very slow and it is very complex so you need to know it to be able to use.

Decently easy to use

Apr 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a better way to create flowcharts than slowly trucking through a PowerPoint or Word document, and the end product is much more put together

Cons: It is more difficult to navigate, but once you get the hang of it it's kind of fun to start designing

It is the special program for the realization of flow diagrams, with a large number of cliparts

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: SmartDraw comes with many types of templates that include flow charts, bar graphs and charts. If you do not find a template that you like, you can create a customized template that suits your project, Photos, and images. Add photos and images to the document with the import to lump sum, copy and paste the commands. You can also import images and photos from your digital camera, and then manipulate them inside SmartDraw until you have the effect you want.

Each template comes with a library of shapes and symbols, to use these shapes and symbols, simply drag them to your worksheet and place them where you want. You can add textures and photos to further improve the document.

It works well with programs such as Microsoft Office, Visio, Microsoft Project, SharePoint, and PowerPoint. And so you can export the mind map to any of these programs to be able to share.

You can export the file with just one click of your mouse. The following graphics formats available to you: JPEG, PNG, BMP, TIFF, and GIF. Export the file to the web or send it anywhere in the world

Cons: It consumes abundant resources if your machine is slow it can become tedious to work, besides its installation is slow

SmartDraw helped us to remap our warehouse getting a product out much quicker

Mar 10, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used SmartDraw to reorganize our warehouse. It was quick to drop in wall dimensions, racking, conveyor belts and obstructions like support beams. Everything is pre-rendered and you input the dimensions of your equipment to customize it. It also allows for colors to be added to help in identifying different racking styles or belt types.

Cons: We use the web-version and for the size of our warehouse it can slow the system down and make it difficult for making a quick adjustment to be made. Something simple like moving a row of racking can take several minutes instead of seconds. I used the trial PC version and did not have these issues, so it appears to be a web-only issue.

Great product for quick sketches

Mar 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's an easy product to make quick sketches and 3d models with. I use it if I need to draw something up quick to show a client.

Good alternative to Visio

Feb 19, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is the best alternative to Visio I tried. Very easy to pickup and get started with. Very 'light' and fast to work with.

Cons: Wasn't good enough to get me to drop Visio, which to me is still slightly better. I found the licensing hard to manage with multiple users in my office.

I use SmartDraw to prepare visual documents in management area

Feb 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).

Cons: I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.

Overall: communication support and good way to share knowledge with others

A smart way to draw diagrams

Feb 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I used SmartDraw a lot for school assignments, and it really came in handy. I like that it has lots of built in contents and templates and that it is easy to use. You can use SmartDraw to make flowcharts, network diagrams, organizational charts, software design plans, and so much more. One even can share diagrams with others using just a link.

Cons: I like SmartDraw. A minor con if I must say one, is that moving and manipulating bubbles can be quite challenging at times. Or, maybe it's my computer.

Used the free trial to test operational issues on a restaurant design

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Like the options of adding doors, windows, and extra walls and not just a square box to work with. My floor plan highlighted some operational challenges which we possibly would not have identified if we had not really laid the furnishings and equipment out to scale. It resulted in us changing the architect and planning a whole new design to incorporate the services and image we envisage.

Cons: A bit fiddly in getting the scaling right but once that was sorted, it was easy to finish the plan and adjust as needed.

Overall: Helped us really iron out potential design errors

Capterra-loader

SmartDraw a powerful tool for diagramming, drawing, layout and more.

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons: Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market.
The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

Overall: It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Smart draw is very user friendly, i am able to show others how to do the basics really easily.

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.

Cons: I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.

Professional 2D Floor Plans at affordable price

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 2D Floor feature . I used to implement software monitoring solution at customer site. Very often I have been asked to insert as background of the network map the floor plan of the building to easily determine the physical location of the network devices.

Cons: At time I used it there was not SmartDraw Cloud now available. This is perfect for small/individual business.

Overall: Imported 2D flow into network management system.

Great platform for simple submittal drawings.

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.

Cons: It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".

Overall: If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.

Strong tool for creating charts graphs and diagrams

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.

Cons: Could have benefited from exporting in Visio format and not as competitively priced as some other options

Capterra-loader

A great alternative to MS Visio and other "flowchart apps"

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used this product with several customers migrating from the old ISO9000:2008 to the process approach in the new ISO9000:2015.

Cons: Awkward use of cloud storage versus desktop storage. File folders are not obvious in the new version.

miserably complicated program for design

Sep 25, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface,

Not a Replacement for Visio/Project

Jun 27, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This product ships with a lot of prebuilt content, templates that can let you create quick and easy diagrams, visuals, etc for presentations.

Cons: We bought this thinking it might be a lower cost replacement for Visio and that we'd be able to use the Project Planning template for our PM needs. Neither turned out to be true. This tool will give you a good variety of templates, but if you want to move something manually... forget it. Don't like how the basic flowchart looks or need to make room for a 3rd branch? You'll go back to Visio after a month. Project plans look create, but when you need to update 1 date good luck. ugh. This had a lot of potential but it just isn't flexible enough for real use cases in our experience.

Overall: Not many, we tried hard to use it for our intended purposes for 6-12 months. Then we gave up. Now we use it infrequently when we need to create a simple visual. The mind mapping tool is ok - but free tools online are just as good if not better.

Can easily create organizational charts

Jun 08, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can set up an organizational chart fairly easily and make it as large as I'd like to.

Cons: Wish there were more printing options for a large chart. Though it's fairly user friendly, it also has some challenges. I wish it was a little easier.

Overall: Create Organizational charts, for the most part, with ease.

Perfect tool for great diagrams

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Smartdraw is an amazing and easy to use tool to build professional diagrams and workflow schematics. I have used Visio and Smartdraw but find Smartdraw easier to use.

Exactly what I was looking for

Oct 18, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: As an HR professional, I wanted a tool to create organizational charts that made good looking charts and was easy to use. It has a small learning curve, but after that I was able to create org charts easily. I then started using it for flow charts which is just as easy.

A great tool to draw almost anything

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Simple to use, powerful, lot of shapes, clip arts and stencils. Supports various kinds of drawings. The investition pays back quickly.

Hard to work, poor customer service.

May 25, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Couldn't make it do what it said, and customer service could not explain or help. Just wanted a simple deck plan and it would not do it.

Love the mind mapping feature!

Dec 29, 2011
4/5
Overall

Comments: I've been using SmartDraw for about two months as a tool to help manage my projects. What I love about SmartDraw is the Mind Mapping feature, which allows me to create tasks in a visually friendly way that mimics brainstorming. It's been very helpful to me when starting out a project. I also really like the way we can add owners to each task in the same view. And the best part is, the information will get transferred to a Gantt chart or a timeline with the click of a button. Once you've filled in the details, you can push the information to a powerpoint slide to share with key stakeholders, again, with just a click of a button. There are many more features within SmartDraw that I am intrigued about but haven't had the opportunity to explore yet. I plan on playing with SmartDraw more once my current projects slow down.

Pros: Well organized and very easy to move data to other Microsoft Office applications (including Microsoft Project) or Adobe .pdf. There are also some great graphics and geographic maps in the library for use with presentations, flyers, floorplans, etc.

Cons: In the Gantt chart, there is a limited number of columns that can be used.