# Page 6 | SmartDraw Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is SmartDraw the right Flowchart solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/78945/SmartDraw/reviews

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SmartDraw

4.2 (141)

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Last updated March 17th, 2026

# Page 6 - Reviews of SmartDraw

## Showing most helpful reviews

Showing 126-141 of 141 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
System Administrator  
Utilities  
Used the software for: Less than 6 months

### "Great Design Application"

December 3, 2018

5.0

Pros

This software has so many awesome templates that helped me desing what I wanted to do with my yard. It made layout a snap and was a pleasure to work with.

Cons

It ran a little slow on my tablet but it worked beatifully on my desktop.

Review Source

VS

Vikram S.  
Junior Superintendent  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Professional diagrams and charts with SmartDraw"

February 25, 2023

4.0

Overall, I have had a positive experience using SmartDraw and would recommend it to others looking for a reliable and user-friendly diagramming tool.

Pros

SmartDraw also offers a wide range of templates and symbols to choose from, making it easy to create custom diagrams and charts that suit a variety of needs.

Cons

One potential drawback of SmartDraw is that it may not be suitable for all types of users, particularly those who require more advanced features or customization options.

Review Source

CM

Chelsea M.  
Writer/Editor  
  
Used the software for: Less than 6 months

### "Decently easy to use"

April 1, 2018

5.0

Pros

This is a better way to create flowcharts than slowly trucking through a PowerPoint or Word document, and the end product is much more put together

Cons

It is more difficult to navigate, but once you get the hang of it it's kind of fun to start designing

Review Source

DD

Douglas D.  
IT / internet director  
  
Used the software for: 6-12 months

### "Diagrams and Flowcharts made easy"

July 13, 2018

5.0

Pros

SmartDraw gives us the ability to create custom workflow charts for various processes in our business. It is easy to use without being a graphics disign person. I like that it design library has an adequate amount of shapes and symbols for our processes.

Cons

I have problems making changes or additions to charts at times when I started with free trial. Had to buy individual license before i was able to finish learning to use.

Review Source

PA

Paul A.  
Digital Data Manager - Northern Europe  
Automotive  
Used the software for: Less than 6 months

### "Very clean and easy but not sure it justifies the cost"

June 28, 2018

5.0

The mapping image quality is excellent

Pros

no skills require, very clean and easy to use / build. Completely intuitive user experience for all

Cons

I thin the licence fee is slightly steep compared for other types of online editor tools and so think this makes it difficult to justify

Review Source

KS

Keith S.  
Individual  
Writing and Editing  
Used the software for: I used a free trial

### "There is no free trial"

August 28, 2022

4.0

Pros

fairly easy to figure out and get up and running

Cons

adding text to standard items doesn't' seem to work. Not sure if it's due to the free trial, or some other issue. I tried this for a home project, using the free trial, but you don't find out until you're done that you can't print or export under "free trial", making it functionally worthless. And the only option is to buy a year's license at $120.

Review Source

JC

Josh C.  
  
  
Used the software for:

### "Exactly what I was looking for"

October 18, 2016

4.0

As an HR professional, I wanted a tool to create organizational charts that made good looking charts and was easy to use. It has a small learning curve, but after that I was able to create org charts easily. I then started using it for flow charts which is just as easy.

Review Source

CK

Connor K.  
  
  
Used the software for:

### "null"

April 16, 2019

3.0

Review Source

JK

JEAN K.  
Contract Designer  
  
Used the software for: 6-12 months

### "Simple way to get everything down. "

May 29, 2018

5.0

Pros

A little overwhelming at first, but super easy to navigate after the first go-around. Essentially super quick and easy to use.

Cons

Certain charts have limited possibilities, which is highlighted in the mind-mapping function. Methods of information storage could be organized a little better.

Review Source

JF

Jas F.  
owner  
Insurance  
Used the software for: I used a free trial

### "Way overpriced"

September 29, 2018

4.0

nice product, super high price.

Pros

Great software easy to use. Has both online and desktop available.

Cons

Price ends up being far more expensive than visio with very little reason to chose it over the industry standard. If you only need a solution for one month its great. long term this is far more expensive than visio.

Review Source

TM

Tom M.  
  
  
Used the software for:

### "Hard to work, poor customer service."

May 25, 2016

1.0

Couldn't make it do what it said, and customer service could not explain or help. Just wanted a simple deck plan and it would not do it.

Review Source

PC

Pavel C.  
  
  
Used the software for:

### "A great tool to draw almost anything"

October 11, 2016

5.0

Simple to use, powerful, lot of shapes, clip arts and stencils. Supports various kinds of drawings. The investition pays back quickly.

Review Source

WR

William R.  
IT Tech Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Sad to say this is the worst CAD Package I have ever experienced."

July 21, 2018

1.0

None

Pros

Never found any.

Cons

I have been an IT professional since 1987 and have worked on quite a few CAD Applications in that time. After several hours struggling with the poor interface the application crashed losing all the work. By today's standards this software is 35 years out of date.

Review Source

JS

Jody S.  
Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "Easy and Fun to Use!"

December 18, 2018

4.0

Pros

We were originally looking to use this software for creating an org chart and have found many other reasons to use it.

Cons

Connecting the lines can be a bit frustrating at times but it could just be the lack of experience with it. Seems like it should be more than capable of doing a quick job of any project.

Review Source

MA

Mike A.  
Owner  
  
Used the software for: Less than 6 months

### "miserably complicated program for design"

September 26, 2017

1.0

Cons

A program that is incredibly complicated to understand. They attempt to simplify the architecture process but it is miserably complicated and lacks an intuitive interface,

Review Source

VR

Verified Reviewer  
Shipping and Inventory Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great product for quick sketches "

March 5, 2018

4.0

Pros

It's an easy product to make quick sketches and 3d models with. I use it if I need to draw something up quick to show a client.

Review Source

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