Who Uses This Software?

We all have to respond to RFPs. Now you can do it more quickly and with less complexity by using your own library of approved RFP content, regardless of your industry or size.


Average Ratings

19 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • RFPMonkey.com
  • www.rfpmonkey.com
  • Founded 2006
  • United States

About RFPMonkey

Create your library (or multiple libraries) of reusable content. Assign SME's by category. Track RFPs with dash-board and detail views. And use RapidResponse to find approved answers for every question in your RFP. RFPMonkey.com concentrates on your content - managing and accessing it. Using RFPMonkey will save you tons of time, allow you to share information more readily, and help you communicate RFP progress, status, and outcomes. Short-term POCs are available, as are free demos.


RFPMonkey Features

  • Automatic Formatting
  • Calendar Management
  • Collaboration
  • Contact Management
  • Content Repository
  • Document Management
  • Electronic Signature
  • Knowledge Library
  • Pipeline Management
  • Requirements Management
  • Revision Management
  • RFP Management
  • Task Management
  • Templates
  • Version Control

RFPMonkey Reviews Recently Reviewed!


RFPM Monkey has had an amazing impact on my team's productivity!

Dec 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With our ever evolving responses, the question expiration settings have been invaluable. We're able to keep our responses up-to-date via a few clicks and our company on top of their game!

Cons: The UI is intuitive, but there are a lot of options. Basic users often get overwhelmed with navigating through.

Vendor Response

by RFPMonkey.com on December 05, 2017

Thank you Heather. Entry Aging is certainly a valuable feature, as knowing that your content is up-to-date is vital.

I can see how basic users could get a bit lost. We'll look at simplifying (without losing functionality). In the meantime, keep in mind that the UI removes links that are not accessible based on a user's permissions. So you might consider creating limited User Roles for your basic users. This will hide from them features that you don't want them using anyway.

Also, we would be happy to run an overview/refresher session for your team to make sure that everyone has what they need.

Extremely flexible, smart search functionality

Mar 03, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The flexibility

Cons: The "sexiness" of the user interface

Overall: The flexibility customers have when using RFP Monkey, (flexibility on price and packages available, flexibility of the database and the tool itself) really sets it apart from other solutions in the RFP space. The company using this solution can very much customize it for how their RFP response process typically works. I used RFP Monkey in a prior role at a different company, and now am using the service once again in responding to RFPs for Pharmacy Benefit Management services. The service is also excellent and "non-salesy". If you tell Joe what you are trying to accomplish he will help you do it. It makes responding to lengthy RFPs 100% easier than using just word docs. Right in the ball park in terms of pricing and other RFP solutions as well.

Vendor Response

by RFPMonkey.com on March 03, 2017

Thanks Tony. Our customers are in Software, Healthcare, Wealth Management, IT Services, etc. One thing that makes it work in such a range of industries is that you can change the names, meanings, and functions of most of the baked-in filters. You can also define new Knowledge Types on the fly as well as ear-mark certain entries as 'Internal Only'. No argument from us on the 'Sexiness' of the UI. We certainly focus on the function over the glitz. Again, thank you for your repeat business with us.

RFP Monkey has been a valuable tool for us as we categorize and expand our proposal content.

Dec 18, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: I am a knowledge manager and use RFP Monkey to store, categorize and build our content library so we have continuous access to our gold standard content. Features such as assigning SMEs, document expiry, categories, search function have all been very useful to me in creating a library that is up to date and of value to my users. I must add that the customer support has been excellent.

Cons: The lay out could definitely be better and I would like to be able to customize more so my users are not overwhelmed by the information available.

Vendor Response

by RFPMonkey.com on December 19, 2017

Thank you Ashwini. We appreciate your support and value your inputs. We are in the middle of some UI tweaking which will help some of your users. Please also be aware that there are some configurations/customizations available based on permissions that you don't currently have access to.

Also, we are always happy to receive enhancement requests. If there are specific customizations that are of interest, please submit them through our on-line Support Portal. We evaluate each request. Some are already available (but controlled by someone else in your organization). Others are not yet available but are good candidates for standard enhancements. Some requests aren't right for all clients but can be built as client-specific code. We don't do many of those, but they do happen.

My firm has used RFP Monkey for the past 6+ years and we have been extremely satisfied!

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Ease of use

-Scalability of the tool

-Extremely responsive client support

-Very useful in our inter-office business development activities

-Any issues that have come up have been swiftly addressed by the support team.

Vendor Response

by RFPMonkey.com on December 06, 2017

Merci Frédéric. Votre soutien depuis 2011 est grandement apprécié. Aussi bénéfique que RFPMonkey a été pour vous, je pense qu'il y a encore plus de valeur à atteindre. Je voudrais vous présenter quelques fonctionnalités que je ne crois pas que vous utilisez actuellement. Faites-moi savoir si / quand vous souhaitez planifier un examen rapide.

Thank you Frederick. Your support since 2011 is greatly appreciated. As beneficial as RFPMonkey has been for you, I think there is more value yet to be achieved. I would like to introduce you to a couple features that I don't believe you are currently using. Let me know if/when you would like to schedule a quick review.

RFP Monkey is user friendly a good searchable database

Dec 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: The database is easy to input or edit entries, and easy to search. It is also easy to customize based on our needs.

Cons: I find it a bit hard to manage old entries, perhaps due to the layout. It can feel a bit overwhelming.

Vendor Response

by RFPMonkey.com on December 13, 2017

Thank you for the feedback. Ease-of-use and powerful search are cornerstones of our value. When it's convenient for you and your team, we would like to show you RFP Triage and RapidResponse. These apply the search technology to every question in your RFP vs. the single-search method you are currently using.

There may be ways help you with managing older entries too. In addition to the Entry Aging setting in effect, be aware of the search macros that show you which entries are due to expire within 5, 10, 30, or 45 days. There are also search macros that show you which entries have been edited or approved today, within the last week, last month, or YTD.

EXACTLY what we need!

Dec 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: As our organization has grown the volume of RFP's has increased, and it seems they come in a grouping. We either have none or 5, 6, 7+ to respond to all with the same due date. The need for us to efficiently produce high-quality responses that differentiate our organization and our solutions from the pack is more important than ever!! RFP Monkey is easy to use tool that supports our SME's (who wear LOTS of hats!) with standard content that is easy to manage with expiration(review) dates and assigned approvers! This in combination with SO many other great features like the ability to rate entries, multi-language capabilities, RFP/project tracking tools, analytics to show win rates and reporting to show what is missing in a super easy tool to manage takes the focus away from 'just get it done' and makes RFP's about focusing on high quality, differentiated responses with less time and effort! Regardless of the volume, we can respond with confidence! A great tool that is cost effective!

Vendor Response

by RFPMonkey.com on December 29, 2016

Thank you. There are more complex solutions out there, but as you have pointed out, our focus on the response (vs playbooks or PPT decks etc.) is exactly what is needed by many. As you have also pointed out in emails directly to us, RFPMonkey is not the sexiest software in the world, but it reliably does what is supposed to do:

1) be the library/repository of approved content which is easy to search and

2) record and track specific RFPs and report on their progress.

And it does these vital things in a rock-solid, easy-to-learn and easy-to-use way. Thanks again for a very positive review.

Everything You Need and Nothing You Don't

Aug 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: In my role as a business analyst, I'm tasked with finding solutions to help us address our business needs more efficiently (in term of both time and cost). After much research, RFP Monkey proved to meet our needs without breaking our budget or impacting our workload with excessive training to learn to use it. The system is easy to learn and use and the customer service is exceptional.

During my ten years in business development for government contractors, both large and small, most of my time was spent searching past proposals for the answer or information needed for a proposal I was working on. I looked into utilizing many of the larger proposal software products but we didn't have the time to spare to train our staff on how to use the complicated product. We ended up continuing to use our network and its search function. I would have saved a lot of time, developed more accurate proposals and in less time had I known about or researched RFP Monkey at the time. It is a great product that I would highly recommend to any proposal organization.

Vendor Response

by RFPMonkey.com on November 21, 2016

Thank you Heather. You are exactly right - searching older RFPs is not very efficient (mostly due to poor cross-document search facilities). Putting the content into a searchable database helps companies large and small to reuse their content, catalog it, filter it, automatically expire it, etc.

And thank you for noticing that the larger competitors add not only complexity, but also implementation time, learning curve, and dollars.

Great database with an easy to use UI.

Nov 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use UI.

Cons: None.

Overall: My experience using RFP Monkey over the past 4 years has been nothing short of great. It's intuitive interface making my job much easier. I would highly recommend RFP Monkey

Recommendations to other buyers: No.

Vendor Response

by RFPMonkey.com on November 21, 2016

Thank you Dave. Adobe and Neolane have been great customers. Looking forward to 4 more years of partnership.

Basic tool to be used as a repository for questions and answers.

Dec 22, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of use, including importing and exporting entries. Web-based system accessible from any supported web-browser makes it an ideal tool when there is a need to work remotely.

Cons: Outdated interface. Search functionality could be better. Need to incorporate "review" notice for questions to ensure they are reviewed and up to date. Passwords used to access the system are not encrypted.

Overall: Repository of questions and answers that are easily accessible from a supported web-browser.

Vendor Response

by RFPMonkey.com on December 26, 2017

Hi Christina. Thank you for posting a review. We can clear up one of your main issues - regarding 'review' notices. We do that already. Check your setting for Entry Aging (on the Account tab). It is currently set to 365 days, but you can set it to 270, 180, 90, or even 30 days. This causes review notices to be emailed to approvers when content expires based on that schedule. Next, edit your personal preferences and turn on 'Subscribe to Approvals'. This will include you on any review notifications that you have been designated as an approver for (based on the entry's category). You can also use search Macros to find content that is set to expire soon.

Search has also recently been updated. In addition to manual searches for specific words, phrases, or whole questions, we have recently added RapidResponse into the RFP Tracking & Triage section. It recommends up to 4 approved responses for each question in your RFP, based on your currently-approved library content.

Seven year user of this product and give it two thumbs way up!

May 21, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: RFP Monkey was perfect for our company as we answer about 50 RFP's per year. RFP monkey is easy to use giving us a lot of flexibility to have the software meet our needs. We evaluated several tools and chose RFP Monkey as it was the best solution and very economical! Joe Yeatman is extremely responsive, professional and always willing to help whenever we need him to. I highly recommend RFP Monkey as it has helped us cut down our RFP response time by 60%.

Vendor Response

by RFPMonkey.com on November 21, 2016

Thanks Gina for many years of trust. You are not our longest-running customer, but one of the top. Having been around since 2006, we have a couple that go back almost to the beginning.

The 60% time savings you cite sounds about right. You can't expect to totally automate the process, but you can certainly save tons of time. We're often told by folks who had tried a much larger proposal automation type of soln, that after months of implementation, and 10's of thousands of dollars, they still hadn't achieved 'automation', and that the portion of the tools that they used day in and day out was (you guessed it) the repository. So we continue to focus there.

3x Repeat Customer

Aug 20, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have purchased RFPMonkey for three different SaaS software companies to address our high growth of new customer acquisition and onboarding / knowledge sharing for field staff (sales, sales engineering, consulting services, account management and support).

RFPMonkey allows teams to find relevant content, fast and perform most proposal tasks self-service. I had one sales person say before RFPMonkey it took her 3 weeks or more to hunt down answers and wordsmith them, with RFPMonkey the it now takes me 3 days without much support needed from other people.

Easy to use

Great collaboration

Good content curation

Effective to update new information (product, IT, Security, marketing...) as company changes

No cons that I can think of.

Vendor Response

by RFPMonkey.com on November 21, 2016

Welcome back Scott! Thank you for your continued vote of confidence in RFPMonkey.com. In many clients' organizations either Sales Engineers or Marketing Specialists are the primary users. I'm glad to see your Sales Execs using it to become more self-sufficient (but with your approved content). Keep it up.

Great product, great support

Feb 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity of use; available functionality

Overall: RFP Monkey is a dynamite tool that helps keep our bid writing team focused on strategy and not word processing. It keeps my team and I across library changes and comes with the actual functionalities we need in an RFP database, and not lots of features we will never use. The support staff has built a great product and provides great support.

Vendor Response

by RFPMonkey.com on February 01, 2017

Thank you Angie! RFPMonkey was built by and for RFP responders, whether on a Proposal team, Pre-Sales, Sales Ops, or Marketing. We strive for the right balance between functionality and ease-of-use. We think we're on the right track. Very happy that you agree.

Great software, super user friendly.

Apr 22, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have used this product for many years. Recently, due to an acquisition we were required to move to a different RFP database product. With in 3 months we wanted to come back to RFP Monkey, and we did!

The site is very user friends, searchable in many ways. Also, when uploading answers, we really like that you can add them as drafts and have someone else approve answer prior to publishing.

Also, the ability to categorize the answers in many different ways, products, author etc is another great feature.

RFP Monkey is a great product and would recommend to many.

Vendor Response

by RFPMonkey.com on November 21, 2016

Maggie, this is the best sort of review - coming back into the fold. Thank you for repeat business. Trion is one of several Marsh & McLennan companies who use the Linked Accounts feature of RFPMonkey. This lets them share content between organizations but also maintain discrete ownership and admin of their separate libraries.

Wouldn't survive without RFP Monkey

May 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: RFP Monkey is fantastic. I work for a large multi-billion dollar software corporation and we have the ability to create a program from scratch or use one of the larger companies that offer RFP software. However, after comparing the costs and services of all of these options RFP Monkey came out way ahead. RFP Monkey is easy to use to store information, to add users, to keep users connected to individual projects and search for information after it has been entered. Beyond that the price of RFP Monkey vs. the services that are offered can't be beat.

Vendor Response

by RFPMonkey.com on November 21, 2016

Sara at Dell/Quest put it into a single line. "Wouldn't survive without RFP Monkey."

Actually I'm sure she would thrive in any environment, but we appreciate the shout out.

RFP Monkey is easy to use and does the job

Jan 21, 2011
4/5
Overall

5 / 5
Ease of Use

3 / 5
Customer Support

Pros: Focused on what's important to me - finding answers. Very easy to use. Quite affordable.

Cons: Can't think of any cons really. It does what it claims.

Overall: Have used it for quite a while and would recommend it for others whose proposal process consists of answering a lot of anticipated questions. Cut our RFP/RFI response time by 60% on avg.

Vendor Response

by RFPMonkey.com on November 21, 2016

Thanks Brian. We don't try to 'boil the ocean', just provide a good tool to RFP responders like yourself.

Note to the world - Since this original review, VTrenz was acquired by Silverpop. Then Silverpop was later acquired by IBM. RFPMonkey had many users (around 200) in VTrenz and Silverpop. Sadly, we have not had the pleasure of serving IBM. Maybe some day.

Time Warner Cable/ NaviSite

Jan 28, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I manage the Proposal Team for Time Warner Cable. We acquired the Navisite Team almost 2 years ago. NaviSite introduced me to the RFP Monkey Tool. It works well for their proposal responses. We are currently looking to integrate the tool to support ALL RFP's within TWC. The tool is easy to work with! The support team is always accessible and we look forward to understanding how we can use the tool for all of our needs.!

Vendor Response

by RFPMonkey.com on November 21, 2016

Thank you Kathy. NaviSite has been a great customer since 2011. Support is very important to us too, although we actually don't have to deliver much of it. The product is easy to use and near bullet-proof.

Exactly what we needed

Feb 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The software is affordable, easy to use and does exactly what we need it to do. We were working with a standard Excel spreadsheet - it worked but we needed something more. RFP Monkey makes our job much faster because the information is quickly available with key word searching. Definitely recommend this software for a quick and easy solution.

Vendor Response

by RFPMonkey.com on November 21, 2016

Thank you Donna for your remarks. The ease-of-use you mention is one of our foremost goals. It comes, partially, from the reduced complexity of our solution that comes from keeping the solution relatively small. We focus on what counts - the library.

Our company uses RFPMonkey exclusively for our RFP response database.

May 21, 2015
5/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: RFPMonkey is easy to search, edit and keep current. Having one repository for all our RFP questions and answers is beyond useful! It's a lifesaver. For me, there are no "cons" to this great product.

Vendor Response

by RFPMonkey.com on November 21, 2016

Thanks so much Sydne. That sums it up nicely - RFPMonkey is a central repository where you can store your content, organize it, make it available to users all around the globe, and automatically expire it on your own schedule. (Not to mention tracking RFP due dates, win rates, progress, etc.)

I have a had a great experience with RFPMonkey. It is easy to use and a great organizational tool.

Jan 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros:

- It does exactly what I need it to do

- The macros are very intuitive which make it easy to search for things

- Easy to edit users/permissions without throwing off the whole system

- I feel like it can evolve with our needs as we might need

Vendor Response

by RFPMonkey.com on November 21, 2016

Thanks Mika. The macros are a nice addition to the other search tools. I'm glad you are using them.