Eldermark Software

Service Minder

5 / 5 3 reviews

Who Uses This Software?

Eldermark's technology service senior living communities providing independent living, assisted living, dementia services, advanced assisted living, non-Medicare community-based homecare and hospice


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Eldermark Software
  • www.eldermark.com
  • Founded 1991
  • United States

About Service Minder

This assisted living software makes assessments, service documentation and billing easy.


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Service Minder Features


Service Minder Reviews

Registered Nurse

Jul 09, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The convience - able to access Eldermark on many different devices

Cons: I have been very satisfied with your product and the vendor's.

Recommendations to other buyers: Try it, you'll like it. Eldermark is very user friendly as well as they have tutorials available at all times

Eldermark review

Mar 26, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Their customer service. They are very knowledge back and friendly.

Cons: My only complaint is how it will kick us out sometimes.

Recommendations to other buyers: Ask a lot of questions. Make sure you understand about all the fees.

The most user-friendly software package I have come a cross.

Mar 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to learn and easy to install. Great support help. This product helped my company saved money and made the work of my employees great. We are currently using point of care and we capture data that got lost in the paper. We also learn to use our time more effectively by not having to enter data anymore, as point of care connects smoothly to Eldermark and makes the billing process great. Overall, it's a great product.

Cons: I do not have any negative thoughts around the product or the vendor.

Recommendations to other buyers: You always have to look and see if the product will fulfill your needs. Look to see if the product is compatible to what you are looking for and if the support to the product is quick in response to your needs.