Who Uses This Software?

Senior Housing / Assisted Living Providers


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    We have never lost a customer over price.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Senior Insight
  • www.seniorinsight.com
  • Founded 2003
  • United States

About AL-Insight

Senior Insight assisted living software solution provides a full array of features designed specifically around providing the highest level of support for residents and staff. With over 15 years of operational management experience, Senior Insight has been built for providers by providers. Our simple to use software will help in clinical management (med management, assessments and more), marketing, billing and document storage. We have a point of care system for your mobile devices.


AL-Insight Features

  • Admissions Management
  • Billing & Invoicing
  • Building Maintenance
  • Care Planning
  • Incident Management
  • Medical Records
  • Medication Tracking
  • New Resident Assessment
  • Resident Info Management
  • Scheduling
  • Staff Management
  • Work Order Management

AL-Insight Reviews Recently Reviewed!

Nice program

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For me not being to computer savvy the efficiency of the whole program is easy to operate. Easy to find information.

Cons: The only con I have is not being able to back date on assessments I at times do not get time to get things done on time or start it and didn't save it on time when I go back to Finnish it I have to write the current date . Could be more my fault verses yous :)

It is a very effective system

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: how everything can be loaded and everything is electronic, it is nice that you can send faxes of residents documents by a click of a button

Cons: having to switch back to the home page to get into a different residents diagnosis, allergies, medications ect.

This is a very user friendly system.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is user friendly. It allows the nurses to clearly communicate the residents' needs to the staff through ecares. The faxing capabilities saves time and paper. Any issues or concerns are addressed immediately.

Overall: Time savings, easy reporting, faxing, detailed care plans, CNA and nurse care documentation.

Great Software and Great Support Team

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the Excellent Customer Service!! Whenever we need training or education on a specific part of the software, the Senior Insight Team are always just a phone call away to assist us in any way that they can. They make our team feel as if they are there for us, no matter what! I have personally called on a weekend and had a response phone call back......a business cannot ask for more than that!!

Overall: Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal! This software addresses every issue related to senior care.

Wonderful

Jul 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy accessibility to all options. I enjoy not having to flip page after page of paper. Now it's all right at the swipe of a finger tip. Love it.

Cons: Can sometimes not want to go back to the previous page. You have to close app and go back in. Also not a real fan of the locking notes.

Overall: Less material cost. Easy way to check on staffs meds and signing.

Still learning the software, but like what I see so far

Jul 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Like how it is user friendly and the fact that he always is willing to work with us. We are required by state regulations to have certain documentations and he has been creating these documents.

I did not get to use it long, but I really liked it

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That I had control of how I wanted the MAR to be done; print a daily census, being able to print one order and not having to print the entire MAR when something was added.

Straight forward and easy to use

Jul 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The functionality of it. I like how easy it is to use and it is easy to learn new functions. The calendar is very useful, I like that pictures can be added.

Cons: We do not use all feature yet. It also takes a while to load sometimes, printing format isn't always correct. Saving things takes a while even with good internet occasionally.

Overall: Charting from anywhere!

Great!

Jul 06, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: How simple it is. It's easy to use and navigate in between windows. I also like how you can see all the residents to chart on them.

Cons: It can be really slow at times. I typically have to set it down and come back to it. Sometimes it doesn't refresh right or the ecares don't load right.

As the wellness director I use it about twice a month. It does most of what I would like it to do.

Jul 06, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: There are lots of options and allows departments to work together, see and input information to share.

Cons: Sometimes I would like it to be easier to customize it to fit our facility needs better and be more effective.

Vendor Response

by Senior Insight on August 18, 2017

Cristie - We tried to contact you a couple of times without any luck. We offer customization, much you can do yourself or we are happy to assist. If you would like assistance with this please contact us at 888.368.5557, Regards, Senior Insight Team

I use this software to track resident records and medications

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy to use. Clear pages to switch back and forth. Can put in a lot of info on the resident.

Cons: The editing function is difficult and confusing. I can't figure out how to "edit" existing family information.

very good, easy to navigate, straight forward and user friendly.

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate around. I am not computer savvy but was able to self teach the software and have no issues starting, editing or completing service plans.

Cons: I would like to have been able to add in certain things such as actual move in dates as well as initial admission dates, I had to hand write them in as an alternative

Overall: I was able to self teach and use software effectively, ensuring service plans were completed accurately and on time

We had a very pleasant experience.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for all staff to understand the ability to connect to our Inform so staff has the care plans in hand has been a Hugh plus. Staff being able to connect no matter where we are is another.

Cons: Marketing and prospective resident area. I don't like how they have it set up. Hard to follow . If it was set up by oldest to newest date or easier to retrieve the information. Could be less complicated.

Overall: The ability to get resident information no matter where I am in the world and able to fax, email the information. Of course the ability to keep documents in the program has made us go 80% paperless