--- title: "Senior Insight Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Senior Insight Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/79031/AL-Insight/" page_type: "product" language: "en" --- # Senior Insight Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Senior Insight ## What is Senior Insight? Senior Insight EHR simplifies resident services coordination, customer satisfaction, and back-office operations in once place: \*Resident Management \*Care Plans and Assessments \*Create and maintain individualized care plans and assessments \*Medication Management / eMAR \*Documentation and Alert Charting \*Reporting and Analytics \*Document Management/ Faxing \*Integration and Interoperability \*HIPAA Compliance and Security Trust in the highest standards of data security ## What is Senior Insight used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Assisted Living](https://www.capterra.com/assisted-living-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Senior Insight?[Manage this product listing](https://www.g2.com/products/senior-insight/claim_requests/new?auto=true) ## Senior Insight Overview Updated August 2026 AI summary Senior Insight provides electronic medical records and assisted living management for organizations of all sizes, offering HIPAA-compliant patient records, charting, and compliance tracking. The platform supports medication and care plan management, lab integration, customizable forms, billing, and workflow tools. It deploys across web, mobile, and tablet devices, with integrations for accounting and operational systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Senior Insight 4.4 (14) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $7 Other, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (14) Ease Of Use 4.5 (859) Value For Money 4.5 (14) Value For Money 4.2 (786) Customer Service 4.6 (13) Customer Service 4.3 (763) ## Senior Insight alternatives [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79031/AL-Insight/alternatives/) ## FAQs about Senior Insight Overview ### Which roles and teams benefit most from Senior Insight? Senior Insight is most used by senior living administrators, nursing leaders, and resident care teams that oversee compliance, staffing, and quality of care. Activity directors and wellness managers use it to track resident engagement, while facility and operations leaders rely on it for audits, documentation, performance monitoring, and service improvement. Answer based on 14 reviews Overview ### What company size and specific industries is Senior Insight built for? Senior Insight is designed for senior housing organizations and providers in assisted living, memory care, home health, and continuing care retirement communities (CCRCs). The target company size is not specified, but the product is aimed at businesses operating in these senior care and residential healthcare sectors. Features and Usability ### What are the key features of Senior Insight? Senior Insight offers lab integration and medication management as core features, plus care plan management, assessment management, and clinical notes for resident care. It also includes billing and invoicing, compliance tracking, HIPAA compliant controls, task management, reporting and statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does Senior Insight integrate with? Senior Insight integrates with 3 third-party tools: Aline and QuickBooks Online, including QuickBooks Online Advanced. These integrations cover accounting and operational data connections for organizations using these platforms. Getting Started and Support ### What training and onboarding options does Senior Insight offer? Senior Insight provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, remote presentation-based learning, written reference material, and self-paced video review for teams getting started with the product. Getting Started and Support ### What customer support options does Senior Insight offer? Senior Insight provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available, so user experience with response times, helpfulness, or common frustrations cannot be assessed from the provided data. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Senior Insight supports all three of the features buyers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive data, maintain accurate patient information, and document care more efficiently, allowing teams to support compliance and deliver better day-to-day patient care. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Admissions Management Handle the registration and admission process for existing and new students Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assessment Management Creation, administration, and evaluation of assessments or tests Senior Insight 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Geriatric Care: Providing medical care for elderly patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Meal/Nutrition Management: Meal and snack planning, scheduling and distribution - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (14) 4.6 Based on 14 reviews ## Pricing Value for money 4.5 (14) Free Trial Free Version Basic $7.00 Other,Per Month Value for money 4.5 (14) 4.5 Based on 14 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Aline](https://www.capterra.com/p/174910/Aline/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (13) 4.6 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(7) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Patient Care Technician ### "A great cloud-based assisted living management platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 4, 2018 Pros Easy to learn and navigate for new users even if you are not very computer savvy. My team was able to learn this app in a short time. Cons It can be slow at times and takes a while to load everything up. I usually have to restart or just leave the app open for a while to let it load. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LH Lexis H. LPN ### "very smooth flowing experience, easy to navigate and has many useful features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 11, 2018 Pros that we are completely paperless, and can remotely do everything needed at home in case of an emergency. Cons when entering vitals, you have to continually go back to residents and pick the residents name and then enter the vitals, it would be nice to have a scrolling list of residents names Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HL Heather L. Administrative Hospital & Health Care ### "Nice program " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 17, 2017 Pros For me not being to computer savvy the efficiency of the whole program is easy to operate. Easy to find information. Cons The only con I have is not being able to back date on assessments I at times do not get time to get things done on time or start it and didn't save it on time when I go back to Finnish it I have to write the current date . Could be more my fault verses yous :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amanda S. RN, nurse manager Hospital & Health Care ### "This is a very user friendly system. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2017 Time savings, easy reporting, faxing, detailed care plans, CNA and nurse care documentation. Pros It is user friendly. It allows the nurses to clearly communicate the residents' needs to the staff through ecares. The faxing capabilities saves time and paper. Any issues or concerns are addressed immediately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sharon G. Administrator/Owner Health, Wellness and Fitness ### "Great Software and Great Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2017 Ease of use, practicality, it touches every section that we need to run our facility and take excellent care of our residents which is our ultimate goal! This software addresses every issue related to senior care. Pros the Excellent Customer Service!! Whenever we need training or education on a specific part of the software, the Senior Insight Team are always just a phone call away to assist us in any way that they can. They make our team feel as if they are there for us, no matter what! I have personally called on a weekend and had a response phone call back......a business cannot ask for more than that!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Brianna K. RSM Hospital & Health Care ### "Wonderful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2017 Less material cost. Easy way to check on staffs meds and signing. Pros Easy accessibility to all options. I enjoy not having to flip page after page of paper. Now it's all right at the swipe of a finger tip. Love it. Cons Can sometimes not want to go back to the previous page. You have to close app and go back in. Also not a real fan of the locking notes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Denise G. RN ### "Still learning the software, but like what I see so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2017 Pros Like how it is user friendly and the fact that he always is willing to work with us. We are required by state regulations to have certain documentations and he has been creating these documents. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Ruby R. DON Hospital & Health Care ### "I did not get to use it long, but I really liked it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 7, 2017 Pros That I had control of how I wanted the MAR to be done; print a daily census, being able to print one order and not having to print the entire MAR when something was added. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Danielle D. RN/Facilities Manager Hospital & Health Care ### "Straight forward and easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2017 Charting from anywhere! Pros The functionality of it. I like how easy it is to use and it is easy to learn new functions. The calendar is very useful, I like that pictures can be added. Cons We do not use all feature yet. It also takes a while to load sometimes, printing format isn't always correct. Saving things takes a while even with good internet occasionally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kassandre B. Activity Director ### "Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 6, 2017 Pros How simple it is. It's easy to use and navigate in between windows. I also like how you can see all the residents to chart on them. Cons It can be really slow at times. I typically have to set it down and come back to it. Sometimes it doesn't refresh right or the ecares don't load right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79031/AL-Insight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.