# Ideagen Collaboration Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ideagen Collaboration Portal the right Project Management solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79081/Ideagen-Huddle/reviews

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Ideagen Collaboration Portal

4.5 (68)

[View alternatives](https://www.capterra.com/p/79081/Ideagen-Huddle/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Ideagen Collaboration Portal

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

BP

Brian P

Part-qualified Audit TraineeAccounting, 51 - 200 employeesUsed the software for: 1-2 years.

“Huddle is a very useful and convenient way to stay in contact with clients.“

September 25, 2025

BP

Brian P

Part-qualified Audit TraineeAccounting, 51 - 200 employeesUsed the software for: 1-2 years.

“My only downside in using Huddle was in the way of logging in.“

September 25, 2025

Kate¿ina V

Coordinator of Clinical StudiesResearch, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I use only the "Essentials" version of Huddle within a small team but It is comfortable and enables us to work effectively.“

July 8, 2023

PG

Patrick G

General Counsel Government Relations, 11 - 50 employeesUsed the software for: Less than 6 months.

“The customer service is terrible, and is really making me upset that I can't just have control over the features myself.“

December 6, 2022

Kate¿ina V

Coordinator of Clinical StudiesResearch, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I also consider very useful the synchronization with Microsoft 365 and Google workspace.“

July 8, 2023

PG

Patrick G

General Counsel Government Relations, 11 - 50 employeesUsed the software for: Less than 6 months.

“The rep has no answers and is really slow to find those answers.“

December 6, 2022

ID

Ina D

European Regional Director of OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“Huddle was a perfect tool for collaboration among our team members!“

May 25, 2023

## Showing most helpful reviews

Showing 1-25 of 68 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gregg L.  
Marketing Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Splendid product with bundles of superb features"

October 4, 2019

4.0

Overall I am having outstanding experience with this amazing product.

Pros

This certain product helps me to easily make connections with my teammates and also with the people inside my organization. Apart from this it helps me to access all the documents and also to set permissions whether a particular person can view or edit the document or not is now completely under my control.

Cons

Each and every feature is mind blowing from managing files to customize dashboard according to my convenience. It is totally a complete package with no cons at all.

Review Source

PG

Patrick G.  
General Counsel  
Government Relations  
Used the software for: Less than 6 months

### "Huddle-Sussex"

December 6, 2022

5.0

The software is great, I love it. The sales team is exceptional, very knowledgeable. The customer service is terrible, and is really making me upset that I can't just have control over the features myself.

Pros

I like that its very easy to use, integrates super well with work products and has a great dahsboard.

Cons

The customer service is so bad. The rep has no answers and is really slow to find those answers.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Ideagen Collaboration Portal

The sales team really did a great job of setting up a trial and answering all my questions.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "Some major drawbacks...."

February 20, 2017

2.0

I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure".

Pros

\- lovely clean interface, very intuitive - able to set individual nested folder access permissions - able to add some custom fields to the tasks - tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date. - version history restore is really neat and easy to navigate

Cons

1\. No reporting capacity 2. can't upload folders desktop app creates multiple duplicates of folders & files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives. 3. The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users. 4. Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload. So at project start-up does not seem to be a way to upload multiple documents apart from one by one. 5. Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority". 6. No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects.

Review Source

VR

Verified Reviewer  
Part-qualified Audit Trainee  
Accounting  
Used the software for: 1-2 years

### "Very helpful and convenient product"

September 25, 2025

4.0

Pros

Huddle is a very useful and convenient way to stay in contact with clients. It is easy to provide and request documentation from clients and straightforward in doing so.

Cons

My only downside in using Huddle was in the way of logging in. I found it very inconvenient needing to log in every time I wanted to use the product and that it would forcibly log me out after short instances of not using it.

Review Source

HD

Hannah D.  
Project Manager  
Environmental Services  
Used the software for: 2+ years

### "Great for Sharing"

October 21, 2024

5.0

great, perfect for sharing files across projects and teams especially with more remote working these days

Pros

I have used Huddle for many years and find it very easy to use and understand never had any issues

Cons

uploads can sometimes take a while, especially for larger files

Review Source

Anthony P.  
Food and Beverage specialist  
Food & Beverages  
Used the software for: 1-2 years

### "Fantastic for file sharing"

November 6, 2020

3.0

Huddle has greatly helped us cut costs related with paperwork because we are able to share documents online

Pros

I like Huddle because am able to work on different files at a time and generating folders and subfolders

Cons

I would highly recommend Huddle if it had a group chat option

Review Source

Steve D.  
Senior Team Lead  
Investment Management  
Used the software for: 1-2 years

### "Huddle.... Incredible and amazing platform for file storage. "

June 24, 2020

5.0

My experience with Huddle has been really amazing and helpful. I like that it supports top security for your files thus making it a very secure solution for file management.

Pros

Huddle is a solid solution that makes file management easier and faster. It enables you to quickly access your files, documents and share them safely and securely. It is easy to use and implement.

Cons

I found nothing to dislike about Huddle. It is complete and meets my needs.

Review Source

Helen S.  
Self employed  
Internet  
Used the software for: Less than 6 months

### "Great collaborative tool"

November 29, 2018

5.0

Pros

Huddle makes it easy to collaborate with multiple team members. You can keep track of everything. Audit trails and version control are really useful features for us.

Cons

Some strange issues with approvals happening before all amendments have been made to a document. Can get into a bit of a muddle sometimes but hasnt happened often.

Review Source

Himanshu S.  
Digital Marketing Consultant and Founder  
Internet  
Used the software for: Less than 6 months

### "Nice product"

December 5, 2018

5.0

Pros

Easy to use interface. We use it for collaborating on documents. Great functionality. Remote access and easy to use interface

Cons

Needs better collaborative calendar and whiteboard functionality.

Review Source

Khurram M.  
Manager operations  
Accounting  
Used the software for: I used a free trial

### "Huddle's review"

November 25, 2020

5.0

Pros

A simple interface for the Client portal and excellent customer support

Cons

Target larger organizations for more than 25 users

Review Source

Miguel Angel C.  
Diseño  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Planificación en la gestión de reuniones en línea con Huddle"

April 29, 2023

5.0

En general, Ideagen Huddle es una herramienta útil para la gestión de reuniones en línea, especialmente para empresas y equipos de trabajo que buscan una forma eficiente de planificar y llevar a cabo reuniones y hacer un seguimiento de las acciones asignadas. Sin embargo, puede haber limitaciones en cuanto a la funcionalidad y compatibilidad con otros sistemas.

Pros

Su interfaz es fácil de usar y personalizable para adaptarse a las necesidades de la empresa ofreciendo características de seguimiento de acciones, lo que permite a los usuarios realizar un seguimiento de las tareas asignadas durante la reunión.Permite la colaboración en tiempo real en documentos y presentaciones en línea. Además, incluye características de seguridad y privacidad para garantizar que la información y los datos confidenciales estén protegidos.

Cons

No incluye una función de videollamada, lo que puede ser una limitación para algunas empresas o equipos de trabajo, no incluye características de chat en línea, lo que puede dificultar la comunicación entre los miembros del equipo fuera de la reunión y no es compatible con todos los sistemas operativos y navegadores web.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/)

Review Source

JL

Jason L.  
Head of Operations  
Professional Training & Coaching  
Used the software for: 2+ years

### "We use Huddle to share content with 3rd parties in a secure and easy manner"

June 16, 2023

4.0

Seems easy to use and allows us to collaborate easily with 3rd party assessors

Pros

Allows us to easily upload, share and collaboratively review documents that are needed by the 3rd party assessors

Cons

Not sure I use all the functionality so cant comment

Review Source

HV

Hrvoje V.  
Director of Partnerships  
Non-Profit Organization Management  
Used the software for: 2+ years

### "World Youth Alliance review"

May 25, 2023

5.0

The user experience was good.

Pros

Great for collaboration and sharind docs in the team.

Cons

Nothing was very displeasant, the user experience was good.

Review Source

MB

Mojdee B.  
QMS Specialist  
  
Used the software for: 6-12 months

### "Smooth, easy and fast, but not enough for highly-regulated industries"

May 30, 2018

5.0

I would definitely recommend this software to companies that do not need to comply with regulatory bodies, but would advise companies that require regulatory compliance to look for something else.

Pros

Most functionality is so easy and intuitive that it requires almost no training for someone who's reasonably comfortable with technology. Documents open within the browser, so looking through documents for specific information is quick and easy, and of course the search function enhances this even further. Includes built-in approvals and version control with obsolete document retention. Cloud compatibility and an app make it easy to use on-the-go.

Cons

Doesn't offer much more than basic document retention. Lacks certain features that would greatly benefit companies in highly-regulated sectors, such as two-factor authentication, document watermarks for obsolete versions and a feature for separating drafts and approved versions. Approvals, if not always completed promptly, can be problematic when revisions are made before the all approvals have been made.

Review Source

KC

Kevin C.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Good Quality Document Collaboration System "

August 1, 2019

4.0

Pros

For its somewhat dated interface, Huddle has been a great tool for my organization. It allows multiple organizations to collaborate in one place, making document sharing and communication easy. Some notable Huddle features: 1) The document approval features instantly notifies you when all stakeholders have approved on a document. 2) Seamless integration with Outlook allowing you to respond from document comments from your email

Cons

Huddle is pretty feature heavy. It can take a while to acquaint yourself with all of the features, and it can be a bit overwhelming at first. I also find the feature that allows you to move documents between folders to be overly complex, and somewhat unreliable.

Review Source

CM

Cynthia M.  
Regional Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Huddle is a great tool and makes my work efficient"

May 25, 2023

5.0

Pros

It is very efficient and makes my work easier.

Cons

Huddle has been a very useful tool. I do not have any complaints about this tool.

Review Source

JM

Joy M.  
RDO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "User friendly"

May 26, 2023

5.0

Pros

Huddle is user-friendly, and it is very easy to navigate

Cons

Sometimes it takes too long to load when logging in

Review Source

JGKA

Joseph Gil Kleine A.  
Regional Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very easy to use!"

June 2, 2023

5.0

Pros

It is user-friendly and makes our tasks more manageable through its helpful features.

Cons

I can't think of any at this point. I had a seamless experience using it.

Review Source

RB

Rebecca B.  
director, project management  
  
Used the software for: 2+ years

### "Created a space for collaboration"

June 12, 2017

5.0

Pros

\-Multiple users had real-time access to shared documents and could comment -Easy to orient new users -One location or "workspace" to access all the relevant materials and identify who was actively participating

Cons

\-Client was concerned that similar results could be produced by using Google. -At the end of the project, we had to go into each folder to download the files- this ended up being a very easy process albeit manual.

Review Source

ID

Ina D.  
European Regional Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Ideagen Huddle"

May 25, 2023

5.0

We had an enjoyable time using it

Pros

It was easy to use! Huddle was a perfect tool for collaboration among our team members!

Cons

Everything was great. I don't have any complaints.

Review Source

JR

Jacqui R.  
Administrator  
  
Used the software for: 2+ years

### "Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant! "

June 26, 2017

4.0

Pros

Very easy to use and the users have the flexibility to organize and run there workspace as they like.

Cons

If I take myself out of a workspace, i cant 'see' the workspace to manage user license's and have to do this via report.

Review Source

JM

James M  
  
  
Used the software for:

### "How we use Huddle"

February 20, 2013

5.0

I actually first used Huddle when they had there free package, but have recently moved to a company where we use Huddle to share marketing collateral through the approvals process which comprises of different colleagues from different teams in different locations. This used to get confusing in email but Huddle allows us to organize the process much easier. The different document versions and ability to lock and unlock files to prevent duplication has been key. The only missing part is the in app editing of files. In reality that is more of a nice to have rather than key functionality. I think it would be harsh to give a 4 star rating because it don't have that. Much recomended

Review Source

BG

Bart G.  
S&M Manager  
  
Used the software for: Less than 6 months

### "Huddle is a powerful software that integrates collaboration and project management."

February 20, 2018

5.0

Pros

With Huddle, I can easily and seamlessly connect, interact, and collaborate with people within their organization, or even with parties that are outside their network. Unhindered collaboration is Huddle's major highlight, making connections simple yet without compromising security and safety.

Cons

The UI can use a little bit of an improvement. AT times, it is hard to navigate the to different settings and settings. A much needed update is due..

Review Source

CL

Christie L.  
Claims Coordinator  
Insurance  
Used the software for: 1-2 years

### "Great product"

May 20, 2021

5.0

Pros

This program has been good for our office and allows for great collaboration, organization and keeping track of tasks that need to be done. It has been a great tool for retaining information to be easily and readily available and sharing among our team.

Cons

We have occassional usability features among the mobile version. It would also be helpful to have a longer period before it times out and requires you to sign back in. We have also noticed that it does not allow users to simultaneously be in a document when editing, etc.

Review Source

RH

Richard H.  
Audit Assistant Manager  
Government Administration  
Used the software for: 2+ years

### "Review of Huddle - Richard Harman"

June 19, 2023

5.0

I have been using huddle for 6 year now and I think it is a very good way of sharing files with external companies in a safe way. In the past we used to share some files/documents via email but there was a risk that these could be sent to the wrong people. With huddle this is eliminated as we have our dedicated workspace where we share files with each other. The file size allowance is also bigger than email so this is of great benefit too. There is nothing that I dislike about the functions that I use huddle for.

Pros

The thing I like most about huddle is that files can be shared in a safe way with external companies and it is very easy to navigate through pages meaning it is user friendly.

Cons

There is nothing that I dislike about huddle.

Review Source

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