# Page 2 | Ideagen Collaboration Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Ideagen Collaboration Portal the right Project Management solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79081/Ideagen-Huddle/reviews --- Ideagen Collaboration Portal 4.5 (68) [View alternatives](https://www.capterra.com/p/79081/Ideagen-Huddle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Ideagen Collaboration Portal ## Showing most helpful reviews Showing 26-50 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RH Richard H. Audit Assistant Manager Government Administration Used the software for: 2+ years ### "Review of Huddle - Richard Harman" June 19, 2023 5.0 I have been using huddle for 6 year now and I think it is a very good way of sharing files with external companies in a safe way. In the past we used to share some files/documents via email but there was a risk that these could be sent to the wrong people. With huddle this is eliminated as we have our dedicated workspace where we share files with each other. The file size allowance is also bigger than email so this is of great benefit too. There is nothing that I dislike about the functions that I use huddle for. Pros The thing I like most about huddle is that files can be shared in a safe way with external companies and it is very easy to navigate through pages meaning it is user friendly. Cons There is nothing that I dislike about huddle. Review Source SH Sarah H. Marketing Project Manager Computer Software Used the software for: 1-2 years ### "It got a valid grade from me." December 15, 2022 4.0 The platform is easy to use, the features are intuitive, and the customer support is excellent. The Huddle team is always available to answer questions and offer advice. I've been able to quickly get up to speed and begin using the platform for my projects. Pros Huddle encourages collaboration among users, as it allows team members to work on projects together in real time. This increases the efficiency of the team and allows them to move faster. Huddle helps teams to organize their projects by allowing users to set up project folders and assign tasks to specific users. This helps to ensure that all projects are managed efficiently and that all team members are held accountable. Cons Huddle’s integrations are limited to a few third party tools, making it difficult to integrate with other systems and applications. Review Source MT Mark T. Head of Group Bids Outsourcing/Offshoring Used the software for: 2+ years ### "Delivers substantial efficiencies in the Bid & Sales process." May 2, 2017 5.0 Pros Fantastic product and supplier; Huddle has really delivered process and cost efficiencies throughout our organization. We are a global business and have used Huddle for nearly 3 years now. Whilst initially used in Group Sales & Bids team to optimize bid production it has grown organically throughout our company with multiple back & front office functions using it. On average, Huddle has delivered a 35% operational efficiency saving when managing bids, and has grown from 50 licenses in year 1 to nearly 250 today. We initially utilized Huddle to drive process efficiencies in our Group Sales & Bid team. It's easy to deploy and its familiar interface ensures user buy-in is quick and seamless. Users require very little training and the system is adaptable. Given the system's flexibility we used it for a range of purposes including Content libraries, Huddles categorisation & search function is great for storing and accessing vast amounts of bid content, submissions or sales collateral. Graphic libraries all frequently used pictures, vector files and PowerPoint's can easily be previewed, accessed or shared. Process management bids can be managed via Huddle, ensuring you have a single version of your response with appropriate sign-off and approvals. Also, as a number of our customers also utilized Huddle, we found over time that the platform extended throughout our entire sales process from initial bid, then to implementation teams. Review Source TV Thomas V. Head of Project Management Transportation/Trucking/Railroad Used the software for: 2+ years ### "Functional, Easy, and Supported" April 26, 2017 5.0 We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems. The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement. The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable. Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool. Review Source JL Jason L. Head of Operations Professional Training & Coaching Used the software for: 2+ years ### "We use Huddle to share content with 3rd parties in a secure and easy manner" June 16, 2023 4.0 Seems easy to use and allows us to collaborate easily with 3rd party assessors Pros Allows us to easily upload, share and collaboratively review documents that are needed by the 3rd party assessors Cons Not sure I use all the functionality so cant comment Review Source LG Laura G. Document Controller Construction Used the software for: 2+ years ### "Brilliant Software" April 2, 2024 5.0 I would recommend this product, its very useful and has controls in place to limit increase each users ability to view / edit or access information. Pros I like the layout of the website and how easy it is to navigate and share information securely. Cons I think the search filter could be better. Review Source NS Nari S. Support Manager Used the software for: 2+ years ### "Fab tools for sharing files and collaborating with colleagues and partners. " June 7, 2017 3.0 Pros File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals. The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them. Huddle made project management much easier and can't understand how we did without this collaboration and file management system. Cons It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do. Review Source Adam G. Director, IT & Projects Financial Services Used the software for: 2+ years ### "Easy to use and increases collaboration " May 9, 2017 5.0 Significantly enhanced ease of collaboration across member firms and clients alike. Pros The products ease of use makes it easy to roll-out and quickly reach a high level of adoption. The high level of security and related certification is also essential for our business. Cons No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously. Review Source AC Anton C. ORA Airlines/Aviation Used the software for: 2+ years ### "Great Experience" October 31, 2023 5.0 Pros Great collaboration features and file sharing options! Cons Folder views can be hard to find on home page Review Source HC Hanna C. Risk & Compliance Analyst Banking Used the software for: 1-2 years ### "Huddle Review" December 15, 2021 5.0 Our experience with Huddle has been exceptional between the customer support and the ease of use for our users. Huddle has greatly impacted the work we do on a daily basis in being able to easily collaborate and share files with other users. Pros Huddle is a great software to allow for collaboration between internal and external users. The tool is simple to use and very efficient for the work that we do on a daily basis. Cons The coauthoring feature between multiple people could be enhanced, but overall we have no issues with Huddle. Review Source HV Hrvoje V. Director of Partnerships Non-Profit Organization Management Used the software for: 2+ years ### "World Youth Alliance review" May 25, 2023 5.0 The user experience was good. Pros Great for collaboration and sharind docs in the team. Cons Nothing was very displeasant, the user experience was good. Review Source DV Debbie V. Project Manager Used the software for: 2+ years ### "Huddle is the easiest, most functional collaboration tool I have ever used!" May 9, 2017 5.0 Pros The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed. Cons I wish it had a better calendar functionality to help track the team's schedule. Review Source TG Tracey G. Exec Asst Government Relations Used the software for: 1-2 years ### "Excellent resource for exchanging working reports" March 17, 2020 5.0 Excellent. I was part of the team that looked at Huddle and other comparative companies. We chose Huddle for the user-friendly part as well as ease in sharing workspaces. Pros The tracking ability to see who has opened the workspaces, the comment ability, and the notifications. Cons It occasionally freezes up a document and then you have to re-download. Not often, but have found work arounds, or tech support helps immediately. Reason for choosing Ideagen Collaboration Portal For the reasons listed above. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) SharePoint was no longer supported. Review Source Response from Ideagen March 19, 2020 Thanks for the great review Tracey, we're glad that you are enjoying Huddle! LK Laura K. Business Process Leader Consumer Goods Used the software for: 2+ years ### "If you are a small company, this is not the way to go" December 9, 2016 1.0 The general program upgrades are completed without respect to needs of their smaller customers and to customize your instance is not at all possible. We had about 40+ users at one time, but the poor customer service and slow response time from the Midwest USA (Huddle does not replicate servers for geographic location and their servers are in the UK or Europe). We will be transitioning the last users off the service by the end of Q1 2017. At one instance with their appointed customer service I was copied in on an email string where they were bad-mouthing my company-- this was the last straw for us. Pros The ability to save templates of projects is a nice feature. Cons Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily. Review Source Miguel G. Development Computer & Network Security Used the software for: 1-2 years ### "Planifica tus proyectos " December 27, 2022 5.0 Pros Es una aplicación la cual uso para planificación de los proyectos laborales , que te permite tener una organización correcta con tu grupo de trabajo Cons Por lo que escucho el servicio de atención es bastante deficiente Review Source MB Mojdee B. QMS Specialist Used the software for: 6-12 months ### "Smooth, easy and fast, but not enough for highly-regulated industries" May 30, 2018 5.0 I would definitely recommend this software to companies that do not need to comply with regulatory bodies, but would advise companies that require regulatory compliance to look for something else. Pros Most functionality is so easy and intuitive that it requires almost no training for someone who's reasonably comfortable with technology. Documents open within the browser, so looking through documents for specific information is quick and easy, and of course the search function enhances this even further. Includes built-in approvals and version control with obsolete document retention. Cloud compatibility and an app make it easy to use on-the-go. Cons Doesn't offer much more than basic document retention. Lacks certain features that would greatly benefit companies in highly-regulated sectors, such as two-factor authentication, document watermarks for obsolete versions and a feature for separating drafts and approved versions. Approvals, if not always completed promptly, can be problematic when revisions are made before the all approvals have been made. Review Source RC Rishi C. CEO Used the software for: ### "Effective, Simple to use, feature rich" June 13, 2012 5.0 Would highly recommend, more so for large businesses, may be a bit over the top for smaller companies, but if you have more than 50 people using it then it will save you so much time and effort. Cost wise it's better for medium and large businesses, once you have a few more employees. But if your used to the ease of consumer tools then this is for you as it combines the consumer application but makes it suitable for business in terms of features & security. 5 stars :-) Pros Workspaces - are great, they allow us to separate internal teams, clients & partners into separate areas where we can work on documents. Whiteboards - really good for sharing ideas, improving them, leaving key info which people can easily update and annotate. Intuitive UI - It looks so great and is so simple to use, I always associated this type of business software with ugly complicated workflow but this is designed like a consumer app. Support - The support team are fantastic, they took the time to train my team on the product, which wasn't hard to be honest as it's very simple, but it did help as sometimes when you first get started on a product you don't know where to look, it was also good as they gave lots of ideas on how to use it that I never thought of! Cons I think it's more aimed to larger businesses of maybe 50 people or more, it seems a bit much for a 10 person team. The search function isn't always that accurate and leaves a bit to be desired, but support did say this is being worked on, they seem to have a new update every week, it's hard to keep up! Review Source KC Kevin C. Project Manager Information Technology and Services Used the software for: 6-12 months ### "Good Quality Document Collaboration System " August 1, 2019 4.0 Pros For its somewhat dated interface, Huddle has been a great tool for my organization. It allows multiple organizations to collaborate in one place, making document sharing and communication easy. Some notable Huddle features: 1) The document approval features instantly notifies you when all stakeholders have approved on a document. 2) Seamless integration with Outlook allowing you to respond from document comments from your email Cons Huddle is pretty feature heavy. It can take a while to acquaint yourself with all of the features, and it can be a bit overwhelming at first. I also find the feature that allows you to move documents between folders to be overly complex, and somewhat unreliable. Review Source VR Verified Reviewer Virtual Administrative Assistant, Co-Owner Real Estate Used the software for: 2+ years ### "Simple to work in" March 9, 2019 5.0 Pros We use Huddle to manage real estate leads. It is very simple and easy to manage the leads and collorabate information. Comforting to know that all the information is safe and secure as well. Cons I do not have a con at this time with Huddle. Review Source Response from Ideagen March 11, 2019 Thanks for your kind review. We're glad that you're enjoying Huddle! SD Steven D. Program Manager Outsourcing/Offshoring Used the software for: 2+ years ### "Intuitive and quick to set up. Requires very little user base training. " June 12, 2017 5.0 True collaboration with clients (internal and external) and suppliers alike. Pros Excellent product in the collaboration software space, does everything quickly and effortlessly. Model allows for it to spread quickly through allowing users to invite others to join / create new workspaces Cons It is not linked to company corporate directories, meaning the access governance is left with the Workspace Managers - this is often not managed by them and results in poor access controls at a workspace level due to company leavers still having access. Review Source Steve D. Senior Team Lead Investment Management Used the software for: 1-2 years ### "Huddle.... Incredible and amazing platform for file storage. " June 24, 2020 5.0 My experience with Huddle has been really amazing and helpful. I like that it supports top security for your files thus making it a very secure solution for file management. Pros Huddle is a solid solution that makes file management easier and faster. It enables you to quickly access your files, documents and share them safely and securely. It is easy to use and implement. Cons I found nothing to dislike about Huddle. It is complete and meets my needs. Review Source VR Verified Reviewer President Online Media Used the software for: 6-12 months ### "A good tool for collaboration" May 16, 2019 5.0 Pros It integrates well with Microsoft Office which is great. Easy to use interface, works well offline and it’s easy to get team members on board using it. It has great file management features, and having the ability to have notifications and leave comments on documents helps everyone. Cons It would be better if it had more functions or options with the calendar, as this is something we would use a lot. But overall this is a solid product and it allows us to work better as a team and with external people. Review Source FM Frank M. Director Design Used the software for: 2+ years ### "We use huddle as a collaborative platform across our Consultancy EMEIA business" May 31, 2017 4.0 The benefits to us are the ability to collaborate across geographies, and particularly the ability to set up simple environments quickly. Pros Intuitive interface, easy to use, easy to set up and configure, enjoyed by the end users...the popular choice... Cons Linited in the use of metadata and embedded attributes. The product is what we require for collaboration around a document. but starts to creak when applied to Engineering project teams. Review Source MLH María Laura H. Program Officer Non-Profit Organization Management Used the software for: 6-12 months ### "About Huddle" June 3, 2023 4.0 Pros I like the fact that it is quite easy to use and allows you to keep all your documents well organized. I also think it has a good security system. Cons Perhaps I would like it to have a more eye-catching design and to focus its efforts a little more on combining the organization of events with a more visual approach. Review Source rB ramon B. REGIONAL DIRECTOR OF ADVOCACY Non-Profit Organization Management Used the software for: Less than 6 months ### "Title your review." June 23, 2023 4.0 I did not use it that much but they time I use it it was fine. Pros It is intuitive, simple, easy going and fast. Cons No cons to be honest, everyting went smoothly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.