Higher Pixels

Tick

4.5 / 5 1253 reviews

Who Uses This Software?

Companies and professionals looking for a straightforward web based time tracking application that helps them hit their budgets and run more profitable projects.


Average Ratings

1253 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Pricing Details
    Upgrade or downgrade at any time. No contracts.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Higher Pixels
  • www.tickspot.com/
  • Founded 2005
  • United States

About Tick

Tick is time tracking softwarethat helps teams easily track time and hit their budgets. Tick has integrated apps for phones, computer desktops, and browser extensions so you can quickly enter your time. Tick integrates project management software such as Basecamp, Asana, and Trello to bring time tracking and budget feedback into your project management workflow. You can also export your time entries to Quickbooks or Freshbooks for simple invoicing.


Tick Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking

Tick Reviews Recently Reviewed!


Switching from Toggl to Tick

Apr 18, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Time budget tracking right in the time tracker.

Cons: Doesn't have a good, easy to use interface.

Time budgets are visible or represented until timers are "entered" almost defeating the purpose of showing them in the timer in the first place.

Doesn't have a native desktop app, only a sorry excuse for "something".

Time can't be inputted based on time of day.

Overall: We made the move to Tick because Toggl didn't provide an easy way to track the progress of a project or task. With Tick, we're able to see this, to an extent, while tracking time. However, this only shows up *after* you've "entered" time. So, there isn't a way to view the "estimated" time budget, factoring in the timer that's currently running. It would be a huge, AMAZING, help to be able to see this in REAL time is not at the end of the day, when I've submitted my timers and have already gone over time budget by several hours.

Additionally, Toggl has a desktop app that works really well¿and is native. Tick's app isn't really an app at all, it's a "mini browser" that refreshes every time you open it from the taskbar. Sometimes I'm naming a timer, and a notification pops up and closes Tick, or I need to navigate away for a second, and when I come back, it refreshes¿losing all of my information. Toggl's desktop app also reminds you to track time, when your timer isn't running, during user designated hours (ie between 9:00am and 6:00pm, if I don't have a timer running it'll remind me periodically to remember to track time).

In general, Tick's design is mediocre at best. If it wasn't for the easier-to-view time budget feature, we wouldn't be using Tick in fact we're considering switching because of the lack of other features. A redesign is long over due.

Another down fall of Tick, is the fact that time can't be inputted based on time of day. For example, I forgot to start my timer after lunch, but I know I started working around 1:00 pm and then switched tasks around 2:48, and then switched back at 3:32 noon of which was logged. It would be much easier to log time-based on hours of the day, like Toggl does. But in other circumstances, it's helpful to be able to just put in a specified amount of time. Plus, the hours of day allow us to track our employees and see exactly when during the day they weren't clocking time. This is especially helpful with remote employees. In fact, before we switched to Toggle, I was able to find out that an employee wasn't really working when he said he was, or was padding their numbers. But, with the current Tick setup this is nearly impossible to pin-point.

If you guys want to consider a redesign, we'd love to work with you. Check us out: www.steadfastdesignfirm.com

Recommendations to other buyers: See my original review, if you guys want to consider a redesign, we'd love to work with you. Check us out: www.steadfastdesignfirm.com

I type in my time at the end of each day. I have never had any issues.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I almost always have the project name in my head - being able to autofill rather than browse keeps my mind from being interrupted. The same goes for the task - autofill beats browsing all the time, but it's great to know I have browsing were I to need it (1 time out of 20).

The way each entry saves in an inline container all on the same page has always been helpful. I take shorthand notes on paper throughout the day of my time rounded to the quarter hour. Seeing everything at once helps me to confirm I didn't miscalculate hours.

Cons: The fact that it could be a little bit more but probably can't be.

I'm a freelancer and use all kinds per studio. Tick achieves the time tracking capabilities I need at this office. As far as time tracking & reporting goes I find Harvest to be the best, you guys second. They're even simpler - at least on the the main level. You have them beat on the secondary level of autofill. If you wanted to be more than tracking & reports and included planning I think you could take down Liquid Planner & Mavenlink.

If you integrated the visual style and structure of Teamweek's horizontal timeline you might have a corner on the market. You could beat out Liquid Planner (too clunky and granular) & Mavenlink (not enough specificity).

I don't see the need to overreach into asset management. Basecamp is better than Liquid Planner for project asset tracking but more and more people are relying on Dropbox/Drive + a Google spreadsheet. Thus people might use you for time tracking, team scheduling, budget forecasting/reports - and then leave the asset management to the more agile Dropbox/Drive/Box world.

Where have you been all my career, Tick?

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I begin? Tick saves me an immense amount of time *and* it makes me look good doing it. Time sheets used to be druggery. Always playing catch up at the end of the week (or even end of the month!). The project management software I was using was a clunky solution at best. Other time tracking software was too expensive or was part of a larger ecosystem I had to buy into. Tick is an elegant stand-alone solution that does one thing really well - track time allotted, time billed, and time remaining.

The key for me has been the Chrome extension. It's right there so I can make an entry or start a timer while I am working without opening another tab or using another app. And time entry is really easy with the intuitive and responsive UI. I really appreciate the list of recent tasks that quickly populate the time entry.

Tick also allows me to quickly see where I am on my budgets and give answers on labor budget remaining. No more "let me get back to you," It's right there and because I now enter time on the fly, its always up to the minute.

Tick can produce quick reports by company, project, and task. My clients have been impressed with the professional and detailed time reports. I can also pull out the time entries and feed them into my project management app and my spreadsheets. It's quick and painless.

Cons: If I had to say anything less than glowing about Tick it would be that it's not the easiest to edit past time entries from any of the summary views. The user must find the entry in the task, note the date, and then navigate to the date. That's easy enough if you have Tick multiple browser tabs open but it is *one* thing I'd like to change.

Overall: Allows me to track my time quickly and easily. Saves time while making me look like a genius.

Tick Overall Review

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Cons: Needs the timer function back.

Overall: Tick is a great add-on for Basecamp. It provides an easy way to enter time for different projects. We use it in conjunction with Basecamp II. It is super easy to import your projects and add different tasks. i.e. For our projects, we assigned tasks such as Construction QC, Construction Engineering, Indirect Time, Meetings, PTO, Training, etc.

Easy user interfaces to select project, select task and enter the time completed. It also exports to excel in which it was easy to retrieve the data and add to pivot tables to graphically view where time is being spent.

It used to have a great timer app for the computer or cell phone but security concerns with Basecamp shut it down for Basecamp II. Not sure if it's been added to Basecamp III. Great value for up and coming businesses and with the export capability can prepare for bigger platforms.

Vendor Response

by Higher Pixels on December 08, 2016

Hey Frankie,

Thank you for reviewing Tick. We've added new phone apps and a Mac App to replace the old Adobe Air application.

We also rolled out Basecamp 3 support early this summer so you can track time inside Basecamp 3 if you ever decide to upgrade.

Thanks,
Alban

Great For Time Tracking Across Several Projects

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use, simple time tracking

Cons: No longer have a desktop app with floating timer window

Overall: I work a job where I need to keep track of what I am doing across several projects all at once. Tick has been a lifesaver since our company switched over to using it. I love being able to run timers and switch between jobs and just keep running timers during the day. The interface is also simple and easy to use, without all the extra clutter that I don't need t be bothered with. Being able to easily look back at years worth of historical projects has been great when it comes to bidding new one.

The only thing I don't like is how I can no longer use the Adobe Air Desktop app, which would leave floating timers on the screen as a reminder. Having it up on my desktop was a nice reminder to manage my time, as I often forge the small taskbar timer is there. I also wish I could assign a default task template for all jobs, which would just make life a little easier.

Highly recommend. Great value for what you pay for.

Recommendations to other buyers: Great for small businesses. Doesn't have any real analytics, but can make as many tasks as you want to divide your time

Seamless & simple

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple, flexible, and works really well across devices.

Cons: On the Mac app, if you click off an entry before saving it, i.e. to look up some details or a time stamp on an email, the information wipes out and you have to start over. that's the only quirk you have to remember--don't click off the widget before saving the entry.

Overall: I live and die by Tick. The basecamp integration sold me initially, but I since moved off basecamp for PM and continue to use Tick for time tracking and recording details for invoicing clients. The accounts and projects are flexible and easy to set up. The application for Mac and Chrome are great for my standard workflow, and the mobile app is helpful when i forget to turn off the timer on my computer. It's all seamless. I have subcontractors who use it too, and all the timecards roll up to the correct projects. I recommend this app to any independent consultant or small agency I come across.

Recommendations to other buyers: Integrates beautifully with Basecamp. Great on its own too.

Convenient, but with Help

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the Recently Used sidebar for easy time logging. I had to re-do three weeks of entries and the Recently Used sidebar was definitely a lifesaver in that situation. It also makes checking into tasks much easier after the first entry.

I really like the comments section as well. My team lead showed me the narrative I had constructed around a task because of the comments I had entered.

Cons: Time to Enter (decimal hours) and the Stop Watch feel a little too specific, but I mentioned previously that I'm so used to entering something like "9:00 AM - Start" and "9:47 AM - End" that I made a spreadsheet so I could enter start and end times, get the total HH: MM and have it convert to decimal hours through formulas.

Overall: For backstory, my team is gauging how long certain tasks take to better forecast where people should be assigned and when to start tasks.

I'm used to keeping track of my hours and time spent per task for freelance work and have made a spreadsheet where I can enter the start and end time of a task, get the total HH: work sheetMM spent, and then it convert it to Decimal Hours through formulas. I also made a worksheet space for tasks that I stop and start throughout the day, so the decimal hours are added up in a range for Total Decimal Hours for a task.

My team find the stopwatch function useful and prefer to use that. I also mentioned my spreadsheet during a meeting and earned a collective groan, but I suspect it's because I make spreadsheets for EVERYTHING.

I have not had to contact Customer Support, and I don't feel qualified to say whether or not Tick is a good value. I have also not used the Projects or Reporting tabs, as I have only checked times into Tick.

Easy to use but painfully slow

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity is the best thing about Tick. We also use Liquid Planner and it is so bloated and confusing, seemingly only for the sake of being bloated and confusing. Tick is a welcome, refreshing sight to behold at the end of the day when entering time.

Cons: The ongoing slowdowns when choosing recently-used items from the right-hand sidebar. It can take up to 30 seconds sometimes in order for the time entry fields to update with the item clicked.

Overall: I'm not sure if it's due to the very large number of projects/tasks we have at my company, but Tick has gotten slower and slower over the months, taking sometimes as long as 30 seconds for the time entry fields to populate with the associated project/task information when clicking a recently-used item from the sidebar. Aside from this, it's great! Simple, pretty interface that's very straightforward and easy to understand and navigate.

Recommendations to other buyers: Fix the slowdowns and this will be incredible!

My company uses this just to track time spent on various projects and it works pretty well for us.

Apr 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Works on via the web as well as software installed on Mac or PC. For a company like ours who use a variety of browsers and operating systems, this seems to work the same for everyone. My preference is the web interface as it allows me to enter time as I'm doing it, ahead of time, or after the fact. I use the widget on the Mac side to provide regular reminders to log my time, which is the kick in the tush I usually need.

Cons: With a lot of projects on the account, it can take a while to switch from entering time into existing projects to editing that project or creating a new one. Doesn't integrate with our other project software (or we haven't tried to do so), so there's no detail to the projects...just a reference to log the time.

Overall: Time tracking that we can't do anywhere else on our existing project systems.

I have already recommended it to others.

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pricing based on Jobs. Picking up tasks from previous jobs. The desktop and iPhone apps.

Cons: Price

Overall: Over the course of the past 16 months or so that I have been using the software it has been very dependable. The feature that allows a user to pick tasks from previous jobs has been a big time saver during job set up. Tick is flexible enough to keep up with the varying needs of my large corporate as well as agency clients, each with their own unique way of keeping track of time. If you work with subcontractors, it's great being able to add and remove people on the fly without incurring additional charges. I chose this platform over others because the fees are based on the number of jobs, not the number of users. The more jobs you have in the system, the more you pay.

That being said $49 a month for more than 10 jobs per month does seem a bit high. That is the same amount I pay Adobe for their entire Creative Cloud. Think about all the R&D and decades that have gone into the full suite of Adobe products. I only pay Microsoft $10 per month.

But even at that price, I would still recommend it. I was on site at an agency and the creative director saw it on my computer and thought it was great.

While working on high-pace project, Tick helped us to keep to client calm and informed

Jun 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That was a middle-term project with people distributed across the globe.

Part of team and client were traveling almost all the time.

When we provided the client reports generated by Tick they say that it was just what they need.

Client wanted to watch 2 indicators at a glance: time balance between different sub-projects/activities and budget spent.

All that the client was able to access from his mobile phone (a few guys on client side used even Apple watch).

Cons: When I installed Tick app on my Android phone I found its battery draining much faster (w/o Tick app I needed to re-charge my phone every second day, but once I installed the app, I needed to make a recharge every day). When we started using the app, API worked unstable from time to time (invalid response arrived), but for the last 5 months that was not a case anymore.

Overall: Providing clear project status to the client traveling across the globe.

Also helped with internal budget planning.

Sturdy foundation - ready for upgrade.

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Does an efficient job at aiding in time tracking.

Cons: Pretty plain, fine to use but not enjoyable to use.

Overall: Tick is fine- we use it in our company fairly easily. Can't complain. But I really think Tick is missing an opportunity.

Everyone hates entering time. We're a busy company and it's really the last thing we want to do. The process is always like pulling teeth. There's no real reason aside from the fact that daily admin work is not exactly the strong suit of creatives.

But, I think what would make Tick boom is some slick gamification. When FourSquare was still a thing, people in our company used to get to work early if only to keep their mayor status. It was a competition. If you could do the same badge system for time tracking (without compromising the actual tracking of time). Your platform would sell like hotcakes.

Recommendations to other buyers: Like I said in my comment earlier. The real opportunity for Tick is to turn a glum task into something entertaining.

Capterra-loader

Serviceable Time-Tracking App

Aug 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Tick allows you to track time to projects, broken into as many sub-categories as you need to encompass all the elements of that project. You can easily see a breakdown of your time and ensure that you're tracking the right amount of time to a day/week or project. It also allows you to set time budgets you can track against.

Cons: The reporting function can be a bit cumbersome; I wish it would automatically port to Excel or into more of a spreadsheet format, rather than a long list. It also will automatically create a "shortcut" menu based on your recent entries, so you don't have to scroll through all the projects/tasks to find the one you need to enter time into, but I wish that shortcut menu was customizable rather than auto-generated.

Tick Review

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple, user friendly with a clean design.

Cons: Tick Mac app could better indicate a timer is currently running.

Overall: I use Tick everyday. It's great for our team. Helps us keep track of billable hours and sub-tasks within major jobs. At first I used Tick via the web, but have since moved to using the Mac app. I love the app, but the one thing I don't like is that when a timer is running it only displays hours and minutes. I think if it displayed seconds it would be more of an indicator that you have a timer currently running. There have been numerous times I've had to switch gears, focus on something else, and forgot about my running timer. It's mostly a human error, I know, but I think some UX change (maybe a change to the white timer indicator in the status bar to a pulsing glow?) to help keep in mind that a timer is running would be great. Overall, great product!

Pretty good time recording software.

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pretty user Friendly and easy to navigate.

Cons: See first review entry

Overall: Have been using tick with my company IDL Worldwide for sometime now. It has proven to be a valuable tool in keeping track of our billable time. Things to consider if you haven't already implemented them. Have a calendar view along side the week view to input time. Sometimes when going back to previous entry's it becomes hard to look back at older time entry's. Also it becomes cumbersome when I need to input the same entry for multiple days simultaneously, it seems i can't do that and have to still input day by day. I would love to see an option of selecting multiple days to input time, not that it would be a massive time save in entering our time, but speed increases in entering time and further progression with ease of use is always needed!

Thanks Much,

-Travis Auerbeck

Recommendations to other buyers: See first review entry

Capterra-loader

Great way to measure project speed.

Jun 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tick simplifies how our projects are tracked and budgeted, providing every employee with an idea of how much time is expended on every project. Resulting in increased productivity on the long run ,as employees are able to compare their speed rate on one project against another.

Tick integrates well with Basecamp ,and it is so easy to import our projects from Basecamp into Tick.Likewise , making it very easy to estimate the cost of new projects and compare them with past projects we have done.It has a nice Chrome extension and can be used while on the move ,via mobile.

Cons: It is a whole lot of work trying to manage a project management program on one hand and using Tick on the other hand ,on a single project. Will be a good development ,if Tick can be upgraded into a full blown project management tool.

Capterra-loader

Tick is an easy way to track your project and task and can also track the progress of project.

Aug 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It can be used easily and it¿s the time budgeting. Its auto-fill feature for finding out project is something good. The data saving method of this software is always proved too good. I can easily see all the projects and task at a one place and it saves lots of time.

Cons: Its interface is not that good. Native desktop app is not available and the time can¿t be inserted on time of day. People say that they found base camp and liquid planner way better than this software.

Overall: It reminds me to track my time and also reminds me about the progress. It can also import my projects and add various tasks in it. I can easily retrieve my data from it. It could prove the great app for the upcoming time in the business world.

Does what it's supposed to quite well

Apr 18, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy time tracking, recurring retainers, solid reporting options.

Cons: No desktop time tracker, no pacing widget (it would be great to see a trend line with budget vs actual over a period of time)

Overall: Tick time tracking software may not be the most sexy, or have the most bells and whistles. That said, it does what it says it will do very well and is the only time tracking software to support recurring retainers without any screwing around. That said, there used to be a desktop app that worked great but was abandon for a chrome extension. The desktop app was much better and didn't rely on your choice of browser.

All in all, it's a reliable software that is easy to use and doesn't overpromise what it is.

Recommendations to other buyers: Just try it and you'll know if it works for you or not. No training needed as to extremely intuitive.

VP of Sales, Marketing & Strategic Consulting

Apr 19, 2017
4/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Low cost, easy to use time sheet entry and reporting online tool

Cons: Repetitive entries are cumbersome, requiring multiple entries of same information for multiple days. No way to restrict entry to maximum hours setup for a role in a project, or request for overage. No way to restrict daily maximum hours entry.

Overall: Very easy to use internally and with contractors. I wish it would enhanced to allow entry of role specific rates for each project and then a report to show gross project profitability each week, month, quarter etc. This would seem to be easy to add and would provide us much benefits.

Recommendations to other buyers: Could greatly use enhancements to allow for entry of role costs and then report on project profitability weekly, monthly, quarterly and yearly.

TICK makes our office tick!

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: n/a

Overall: Our office has been using TICK for nearly a year now and I can honestly say, the program has greatly improved our productivity. While not a favorite task, tracking time is a must in an agency atmosphere. We enter time to ensure WE are being productive and to allow for accurate client billing. And we love that we don't even have to wait until the month is over to see how we are doing. TICK makes us tick for several reasons. We enter how much time we think we should spend on each client project, and then as time is tracked, we can instantly see our firm¿s monthly progress. When problems are identified mid-month, we can reallocate time within a client¿s project or to another client. We also like to be able to measure our team¿s overall productivity and individual staff member¿s workload or productivity. This is the only way to measure our profit and loss, and to plan for future staffing needs. One suggestion for improvement would be re: reporting. We find some of the features to be a bit clunky. It would be helpful to be able to customize reports. And running a retroactive report showing the percentage of time used, even if it was over the allotted budget, would be a nice feature.

Recommendations to other buyers: n/a

Effective and Simple Time Tracking

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very simple to use. Employees can be easily trained to start using it in only a few minutes and project managers can easily grasp how to track their projects.

Cons: Sometimes if employees need to add time for multiple days, it can be a clunky and slow experience adding multiple entries.

Overall: The best part about Tick is that it's simple. It focuses on time tracking and makes it super easy to add and track hours to projects. It's helpful that we can plug our Tick accounts into our Basecamp projects and have timelines synced up. Tick allows us to keep track of our hours and keep our projects on budget. I would definitely recommend Tick to any project managers or teams need to keep tasks within budget.

Very Useful, But Could Use Updates

Apr 18, 2017
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is accurate

Cons: UX needs improvement

Overall: I use Tick almost every day. It works very well overall. Nice and organized. But from a UX perspective, could use improvement. We have many projects in our project menu. It is often hard to navigate quickly to the one I need. If the layout displayed all projects, or had the a "most recent" filter, it would save so much time. Maybe an icon or color based system would better suit multiple projects. One big challenge is remembering what you have worked on during a day. Especially if you've been on multiple project. An different idea would be adding a timer that is liked to a calendar. Or some way to clock in real time, how much time you spent on a timer that the user could initiate. Just some thoughts.

Perfect for my Business Type

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, easy to create reporting; easy to track project hours, resources, and funding.

Cons: Haven't found any thus far.

Overall: As a consultant and program/project manager, I can easily document client specific data and provide a detailed status report for invoicing. The client has a clear view of the actions and work performed; and how the time/performance aligns to their program goals.

We also use the reporting aspect to document project risks and gaps, and are able to detail out how these risks/gaps easily measure the performance to project outcomes.

Recommendations to other buyers: As a growing business, we would like to see how we can potentially link this software to our invoicing, rather than having to create two separate documents.

Great solution, just hard to remember

Jan 20, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: MacOS app on my bar

Helping me keep track of time and knowing how much time it takes me to perform X

Cons: Hard to build a habit around it

Hard to remember what I worked on in hindsight - my bad, I know :)

Overall: I generally love the concept of keeping track of time... after all, it's the modern workplace's most important asset. The product features are great: not too many features, just the ones that are really critical for me and my organization.

I do feel however, that it's hard to build a habit around it. I'm currently working on several business development activities and priorities change all the time. I mostly "do my Tickspot hours" once or twice a week and it's really hard to remember what I worked on, say, on Monday. I know the timer feature and I have used it a few times, but I feel it's easy to forget to switch to a new task when someone comes to my desk and asks me to reprioritize activities. You just get caught in a moment and totally forget about Tick's timer. Having said that, if there's a way to integrate with Dropbox (i.e. knowing which folder/file I'm working on and associating those to a project), that would be GOLD to me ;)

Recommendations to other buyers: I'd suggest exploring integration with cloud storage services... GoogleDrive / Dropbox. It would be great if my time could be tracked simply based on what folders / files I'm working on.

An Indispensable Tool for a Freelancer

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Stopwatch feature

Cons: Inability to easily delete old projects. There are several steps involved.

Overall: As a freelance writer who regularly bills by the hour, I don't know how I would manage without Tick. It is super easy to track time, edit projects - I always have multiple projects going simultaneously - and run reports when it's time to get invoices out. I especially love the stopwatch feature. My one qualm is that it isn't easy to delete old projects. I suppose this is a safety measure, and it's not a big deal to live with.

Recommendations to other buyers: I have clients in here that I haven't worked with in many years. I would like to delete all of their individual projects (and thus basically delete them), but that would take many tedious hours.

A clean, simple and easy to use platform

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software was extremely easy to use as an employee. I liked that I was easily able to make an adjustment to my timecard when needed, and was easily able to communicate changes on Tick to my employer. It was easily accessible at work and from home. I was able to easily see the layout of my hours. The reports made it simple to separate the logging of hours for each project I works, which helped me fill out my additional spreadsheets needed for payday.

Cons: Nothing in particular. Very easy to use!

Overall: Tick was an extremely easy, clean, simple platform for me to use to log my hours at a specific job. It was easy for my employer to review the process of documenting my hours, as well as making changes to my timesheet later on. It was very convenient that it was a platform I could use at work and at home if adjustments needed to be made on non-work days. I enjoyed getting updates from Tick each week about the hours I logged - this helped keep me accountable and sure that I was properly logging my hours! I would recommend the platform to businesses and employees alike.

Recommendations to other buyers: My employer walked us through each step of using it. I would simply advise that all employers become very familiar with the software and help their employees through the initial process. Even for someone who isn't particularly tech-savvy, this platform was simple and easy to use.

Tick for work

Apr 04, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It's just very easy to use for time tracking! Efficient and clean.

Cons: That in the Chrome extension, you can't see your weekly total so far, only your daily total. Would be nice to have both there to avoid opening up the actual site for just that little piece of information.

Overall: My company uses Tick for hourly employees. I'm no longer an hourly employee so I technically don't need to use Tick anymore, but I still do because it's simple and really helps me stay on top of my hours. I enjoy the Chrome extension that's super quick and easy to use. I like that you can see your weekly timesheet in a very clear way. I like the UI/UX design of Tick too; clean, simple, and NOT an eyesore :)

Recommendations to other buyers: Like I mention above, a weekly total (perhaps under the daily total) would be nice to have in the Chrome extension!

A painless way to keep track of project time with low learning curve for new users

Apr 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that it's easily accessible to new users with uncomplicated, easy to navigate screens. There is a lot of customization features that are very handy as well. We are a television media production company and require a lot of different categories for services and Tick provides us with the flexibility to do what we need.

Cons: I would like to be able to see at a glance what I have entered hours on in the past month and the month before that. I need a quick visual reference to all my hours in separate projects, grouped in one space so I can review quickly.

Overall: It's easy for our team to keep track of hours and see when / if we are meeting budget or going over.

Tick helps me keep track of what I did all day and manage client billables.

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love that I can track time billed against each client (per category and per task). Tick keeps retainer accounts on budget and ensures I am spending time where time needs to be spent.

Cons: The reporting feature seems to have some ongoing bugs. While it still works in the end, it could run more smoothly. For instance, if I run a report for a certain time period and then switch the date range, a new report will not generate. I have to back out of the screen and go back in for it to work.

Sophisticated applications like Tick does matter in Project Management

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Adding and updating features is most important for any application and Tick does the same, it keeps on updating and adding new features. Easy to understand, use and manage the task. Ease of use what I like the most, you can use it on web/mobile anywhere and be updated with the notification on the go.

Cons: For me, there is nothing to complain about it. I wish I could integrate this application and send automated time sheets to all.

Overall: Time tracking made easy and managing the task.

Still getting used to Tick

Dec 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Ease of usage through the Chrome extension. I usually hate Chrome extensions and they usually tend to be useless, but the extension for Tick works flawlessly, well done.

Cons: No detracting points per say, I just have personal reservations as to how Tick will make a difference in the long term.

Overall: So far I've used Tick exclusively through its Chrome extension (which works amazingly). This process is still being adopted by our organization to identify major time constraints in our department. It didn't take very long (a day or two) to get into the habit of using Tick (again through the Chrome extension). I think for what Tick tries to accomplish the current features and functions are complimentary, I don't find myself wanting something more. As mentioned previously I find Tick extremely easy to use through the Chrome extension, but I tend to not use the Tick website for our organization. I can't really comment on the "Value for Money" as our director/CEO are footing the bill and I don't know how much we are spending. On a personal note, so far I don't find it very insightful. However I can see how it is a useful tool, it is nice to catalog and see where my time is being spent. My major point is in asking if Tick's implementation in our organization will actually make a difference, time will tell. Still getting used to the web-app but it seems handy!

Recommendations to other buyers: Nothing at the moment!

Gets the job done

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to pick a project and hit a button to log the exact time I'm working on a task.

Cons: I wish it would allow a user to see what hours were pulled per pay period for more of a self-service type thing, rather than have to ask the person running payroll to run a report, or having to run our own reports of unlocked hours before payroll reports get run.

Overall: I use Tick daily, and every day I seem to find some new neat thing. I wish the reporting functionality was available on the phone app, too, but it's not too hard to head over to my desktop to access the information.

Recommendations to other buyers: Overall, easy to use. Again, wish reporting functionality was available on the phone, too, but not a must-have, more just a nice to have.

Your basic Contract IT user review

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I use Tick once/week to enter time as I match it to the company's timesheet that I enter. So I don't use the Customer Support and I would not know the Value for Money, so those I just rated average.

What I like about it: it's intuitive, and it's fast. There's no hangups when submitting the individual time entries, and the web interface is snappy. No waiting is good. I also like the summary hour daily and weekly hours on the same page. That helps me reconcile against what I entered at my contract company. Also, I used the Reporting feature once or twice, and found it very intuitive, and the report output was fast. Again, made my life easier by not having to wait for things, and I could reconcile with my business reports.

Areas of Opportunity

While I don't have any real negatives to speak, there's a couple minor improvements that might help.

1) I wish I could enter time across a whole 5 day work week (or maybe 7 day week) in one row, instead of having to make all the same choices and make 1 daily entry for each line. I do this because I'm matching the time entry at the company, which is a grid-view: Project Code # (down) against the day of the week (across). So just being able to enter the same Comment (where I add the project code # in Tick) be able to enter the hours M-F on that really quick on one row / one data entry submit button press, would save me from 4 additional submissions, and reduce the risk of human error on data entry.

2) Since I'm only on 1 Project in the system, could that drop down option be defaulted, instead of still making me choose it? (minor UX enhancement)

That's all I can think of for now.

Keep it snappy :)

Excellent value, performance issues with very large datasets.

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great price, incredibly easy to use

Cons: Feature set somewhat limited compared with some of the competition. Slows down with very large databases.

Overall: I've been using Tick for years, and it's been doing its job well. It always records time properly, and it always gives useful reports to the people who need them.

The only issue that I have with it is that, now that our project and client database has grown so large over time, Tick can take 5-10 seconds to load each time it refreshes, which can get somewhat frustrating. It's a small price to pay, but worth mentioning.

Nice for the whole company

Apr 18, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: it's easy to use, the functionality of it is great and it really shows me where we are spending time on things.

Cons: The user interface is not the prettiest, it could be more clean and simple but that's just my opinion.

Overall: We've been using this service for years and being able to track specific projects even down to the second is really helpful for us. Because of Tick, we now know if we're making money or losing money on projects.

Recommendations to other buyers: i love that it can be used on all devices because some of us have android, desktop and mobile so that's cool.

Tool with good user interface and easy to learn

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to learn, visually appealing user interface, project templates

Cons: Having to have two windows open at the same time, one for the project list and another for tick time track

Overall: I use this tool everyday for my job to track project work and log time spent on activities. Its visually easier to use than some other tools out there and its easy to learn. I've never had any technical issues and the templates for project work are a time-saver. The only thing that is slightly annoying for my use is that I tend to need to have two windows open, one for the project list/chedcking off to-do's and a second window for tick. It would be nice if it could be done a little easier all in one window

Recommendations to other buyers: Maybe be able to log time and tick off a task at the same time?

Quality Metrics Reporting!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Export functionality for metrics

Overall: My team is on the free to use software (1 project) and we've found that that's all we really need. My team mostly uses the start/stop feature, or just records at the end of the day what projects they worked on. It really helps with metrics for our company and is not very intrusive on my team's day.

What I really like is the export functionality. So good! I export every quarter, show the results to my boss and he thinks I'm a data wizard.

As a recommendation, I would consider changing the freemium portion. I think I'm taking advantage of the system a bit by having 1 project and dozens of tasks. I would recommend capping number of tasks per project at 10 or 15.

Recommendations to other buyers: Discussed in previous paragraph (didn't realize there was a second page)

Time recording done right

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Budget features, archiving projects, timer/manual options to record time

Overall: I'm a Producer at a photography studio and it has been a really helpful tool for all of our employees. We especially like the budgeting feature. It really allows us to make accurate estimates on future work.

Recommendations to other buyers: Our Photographers and Stylists have day rates so I usually record their time for them. I was hoping that there was a way I could record time under their name so it would be easy to find later instead of me recording their time under my name and writing in their name under notes.

We needed a simple way to capture timebooking information for our people. Tick is perfect!

Aug 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Simple to set up and use, great interface and UX and the ability to run multiple timers on multiple devices is loved by our team. The simple reports give us instant views on our key data and the CSV export allows us to dump data into Excel easily for more detailed analysis if and when we need to. Unlike other resource management tools we tested prior to going with Tick, it does NOT feel like we are using a sledgehammer to crack a nut. The cost of the "unlimited projects/unlimited people" licence means we can deploy Tick across our business without spending a small fortune. All told, a great solution!

Cons: The structure of client/project/task can be limiting and requires careful planning. A way of grouping at sub-project or workpack level with a project would add to the flexibility of Tick. The permissioning structure (effectively either Admin with access to everything everywhere or User with only personal timesheet access) is fine but we have cases where a "team leader" type role would be much better.

Overall: A simple ability to capture and report on time booking data in a highly efficient and cost effective way.

Capterra-loader

We love Tick. Very easy to use, the reporting is great.

Jul 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tick is incredibly easy to set up and get using. We love the reporting and being able to export time sheets to Excel. The drill down for checking on time also made for a great dashboard type experience

Cons: We are also using Basecamp and the integration is clunky. If we changed a typo in the Basecamp project, it would open a whole new project in Tick. Tick itself is great, but it was double effort to open a project in Basecamp and then in Tick

Capterra-loader

We better measure project time and budget.

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We use Tick to set a budget for every of our team project. We are able to setup our projects , assign project tasks and projected budget for the project. We are allowed to modify our project budget ,by either increasing or decreasing the budget.

Overall Tick has made it very easy to effectively plan the time and resource we allot to a project.Allowing us dedicate more time or less time to projects ; depending on their size.

Cons: Have only got reservations about the visual setup for our projects.It makes it cumbersome to differentiate between the actual time and budget time.

Tracking time for E-nor

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use and can handle 40+ projects

Cons: I dont think I was able to extract solid reports for workload among my team, specific to a certain person I mean, usually I see if the project is still within the budgeted hours or not.

Overall: The tool was easy to use, there was a recurring issue sometimes a project is added but I still cant find it on Tick to add hours, sometimes it will take a week from the project creation on Base Camp to being able to add hours to Tick. Thats is probably the man issue I faced.

Recommendations to other buyers: No thanks

Tick time software is easy to use

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I'm a software consultant and I need to enter time into several systems weekly. (Client and pass through sides). The client's Microsoft share point version is terrible. But the Tick software is so easy to use. Just pick client and day, set time. So nice. I highly recommend.

Cons: I wish it would default the client drop-down when I only have one this period. (This might be there but a setting not configured.)

Capterra-loader

Best for tracking time spent on projects.

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: There are multiple time tracking programs out there,who try to do way too much and eventually end up creating a jack of all trade program,with no particular area of distinction.

Tick absolves itself from the pack by simply focusing on project time tracking and resource management and does a fantastic job in both areas..

I like its user interface as I have always found it intuitive ,and makes it very easy to enter new projects and tasks.This is the best time tracking program I have come across and am certain,I will be on this one for a long time.

Cons: Will be nice to see Tick emerge into a complete project management program like Jira and the likes.However it does a fantastic job in its core area of focus.

Capterra-loader

Tick makes every tock considered

Sep 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Excuse the poor pun. Tick is a wonderful time management software used to help coordinate deadlines and and manage projects. Tick can be run on computers, phones and even an apple watch. The universal accessibility makes Tick easy to implement and easy to follow. Tick allows for "budget tracking" which helps tell you if you or your team is falling behind on a particular task or project.

Cons: Tick unfortunately cannot force you or your team to do a project. In all seriousness, Tick has a single purpose and can easily be overtaken by a more sophisticated piece of software that includes project management.

Overall: Tick has allowed me to manage and track projects and tasks with ease. Overdue deadlines are easily recognizable and allow you to prioritize your time.

Intuitive and Easy

Apr 24, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Interface, integrations, apps

Cons: I sometimes accidentally enter a full day's worth of time onto the wrong date. I wish it was easier to move a full day's worth of time onto the right day, instead of having to move each entry individually.

Overall: Tick is the best time tracking software I've ever used. The Chrome extension, apps, integrations with tools like Basecamp, and other features have made it a simple, seamless part of my workday. No one likes time tracking, but Tick makes it painless.

How software should be

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Cloud based no operational cost or time, works worldwide from smartphones to web browser

Cons: Nothing is a real Con! I would like a few more tools such as uploading users using csv files and a few additional reports.

Overall: We needed to start tracking our development teams time on various projects, we have a few dozen projects and ~60 engineers. My first thought was oh know this is going to be a pain, You see for many years I was part of a engineering services company and tracking time was always a pain and never easy. So I have flash back visions of this turning into a horror story. To my surprise I found tick and I was amazed at how well it fit our needs and how easily it was adopted by our engineers. It's so easy to use, it took almost no training time to set up or get the engineers to use. I highly recommend Tick.

Recommendations to other buyers: It works, it's easy, it's priced extremely attractively.

Works well enough

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use. it is one of the most user friendly time trackers out there. i love the chrome extentions

Cons: Again some formatting issues will happen from screen to screen when where you click it wont match to where your mouse is.

Overall: I have had very few problems with tick. Depending on window size and how often you remove and add screens, some formatting issues will take place like it wont match where your mouse is to where you click. Other than that its fine.

Recommendations to other buyers: none

Quality tool

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It does what I need. Simple. It's clear and easy to understand. The reporting tools are also extremely helpful post-project.

Cons: There are aspects that feel a little limited - I wish it was required to input a note before submitting to give more clarity on the project. If a project needs to be split up halfway though, there isn't a batch change - you have to manually go through each line item to update.

Easy monthly reporting

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy reporting, simple interface, Basecamp integration

Cons: I have yet to test out the Chrome extension, that is the only missing link I have in the ease of use so far. Excited to test it out!

I only report time in 15 minute increments, would be nice to have a feature that only allows incremental time.

Overall: Integration with Basecamp is great, it would be extra nice if individual to-do's were also carried over into the Tick description along with the task list. The monthly reporting option makes it easy for me to submit my invoice each month, favorite feature for sure!

Recommendations to other buyers: Would love for the addition of Basecamp to-do items linked in the notes field.

Very positive, great resource for keeping track of a multitude of projects.

May 03, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizable for each user within a company; keep track of information easy; easy to move from desktop or mobile app to web browser; very versatile ; notifications keep you up to date effortlessly; connects to google calendar

Cons: Updates come frequently it seems like, while most are good sometimes it is difficult for people to keep up with the changes.

Overall: Organization of mass amounts of project information.

Capterra-loader

Great tool for easily tracking time and autofilling tasks that are recurring.

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to click and prefill a tick entry with a previously entered item so I don't have to re-enter everything. I also like that I can access my tick from various locations and they are all sync'd. So, starting a timer in one place shows up in another.

Cons: I'd prefer to enter time manually as 1:45 for an hour and 45 minutes instead of 1.75. Other than that, it's efficient for my needs.

It is easy to use and a good way to keep track of time

Apr 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and user friendly. It is pretty self explanatory on how to use it even if you have never used it before.

Cons: Sometimes it lags with the tabs. At times I click on a certain day and start inputting time and when I am done it adds it to the previous day. Which as a result makes me erase it all (to not have wrong hours for the day), then have to log out of it, and start over.

Overall: Time management

Great application for tracking time!

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The accuracy of employee information and feedback.

Cons: The mobile app is a little bulky when you have a lot of open projects ( takes a lot of time to enter hrs. on the phone and cuts down on accuracy because of the occasional misplaced information )

Overall: Tick has been great for our company for a couple reasons. 1. There are a lot of processes to get from a concept to an actual finished product. Tick has helped us monitor most of these processes which are very powerful when it comes to managing a crew over a wide range of tasks. 2. Our guys love it because they have their time cards at their fingertips ( this greatly improves the accuracy of information.

Tick is a really good solution for many of us

Apr 07, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have about 10 different employees working on sets of tasks where we have to keep track of the labor hours spent on each task. We assign the tasks via Basecamp and Tick Integrates very well with Basecamp.

Once you have basecamp, installing Tick and synchronizing the two is extremely easy. For the individuals to keep track of their time the learning curve is very easy. It is a little harder for the management to set up the various category and organizing the tasks. But the best thing is that you do not have to enter the Tasks and Names in Tick. They are automatically picked up from Basecamp.

We find the analytic portions of Tick not very useful, not because they are poorly programmed, but in our use case, the tasks are in constant flux and there is no real measure of percentage completion. There are a few minor weaknesses in Tick. For example, employees cannot enter their time on a task in hours and minutes. It has to be in hours and decimals of hours. This is a bit of a pain for many people. but they all get the hang of it shortly. For keeping and allocating time to tasks, Tick is as good as any we have looked at including the very expensive overall systems that are entire personnel management systems. For us Tick is even better as these others require big set up time and force the small business into systems that they might well want to do without. For what it does--allocates labor time to tasks I think it is as good as anything else currently available. The price is reasonable and you do not get ripped off as you do with so many of these overall personnel systems.

Nice setup, sometimes tricky UI.

Apr 24, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to set up clients and share in teammates

Cons: UI on desktop app can be frustrating and glitchy sometimes

Overall: Tick seems to be easy enough to use and set budgets on. With the desktop app for Mac, when another program loads and you move out of the tick window, all of your details are lost. I have had to choose and rechoose the same project and task several times because I wasn't able to click through the entire list of choices. Can be frustrating when it happens multiple times a day

Like it but want more

Apr 18, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: So easy to track time

Cons: Want it to be more integrated and easier to track time as i am working along

Overall: Tick has really changed things for the better at my agency but there are a few things that I wish the system could do. Like a have a counter click when work and click when done right from Basecamp. Along with more robust reporting and forecasting tools and the ability to enter time on multiple days without going back to enter the job information each time. The rest is great

Simple and Easy to Use Interface

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The interface is easy to use for our entire team. It makes daily time entry very simple. The stopwatch feature enables our staff to track their time in real time.

Cons: The administration / maintenance portion of the application could use some additional features. We would like to see configurable help descriptions for each "Task" so that our users understand what each task should be used for.

A Great Transparency Tool for Our Clients and Our Agency

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to enter time in hours and minutes or decimal numbers as well as the ability to integrate with Basecamp.

Cons: It lives in the background of all my other windows and open tabs and sometime I just forget to log my time.

Overall: Our agency uses Tick for two main purposes- to keep an accurate pulse on bandwidth and capacity for all of our employees and to deliver a transparent view of our efforts and tasks to the clients we work with.

Recommendations to other buyers: n/a

Capterra-loader

Timing with Tick

Sep 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: it's easy to set up, find and edit projects.

Cons: I don't like that there are only a certain amount of Ticks available to use, I think i have 50, and I don't know if you can change that, since I'm just the end-user and not the purchaser. I also would like to have a pop out window to use, instead of constantly have to go back to the site to change, stop and start a project, very annoying.

Overall: Meh.

Capterra-loader

It has a specific function and fulfills it without problems

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Taking into account that it is a simple tool, time tracking is simple to do and adding hours only takes a few clicks. I like the possibility of changing the days in which to add the time used from tabs, access is much easier.

Cons: The view of hours charged per month seems a bit untidy and basic; when there is a need to have a monthly control over the tracked hours, the tool falls short and it is confusing to see the summary.

Overall: Daily I load my hours worked for a special client, who pays us for hours and needs to see the detail of what actions we perform during that time.

I track my daily tasks in there with all the time each one takes me.

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to use. Just select the project, track the time and it's done. And the best is that I can track the progress from many projects, each with it's own timesheet.

Cons: That it feels isolated. I don't know if we're missing something here in my company, but it would be desirable to have some kind of integration with jira or trello... or some other project managing platforms.

Whoever discovered Time managing software was a genius!!!

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My whole life I have always had difficulties managing and keeping track of my time especially now having to keep track of other employees times, (the time they spend completing specific jobs i give them.) I was introduced to time tracking software and now it is all good.

Cons: I sometimes have operating issues when I am using tick from my mobile, but nothing to serious and it seems like the software runs a little slower as well. But I still love using it.

Overall: If you ever need help managing and keeping track of time this is the perfect software.

keeping track of hours

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the "Recently Used" short-cut project bar on the right

Cons: i would like to be able to reset / delete projects from the "Recently Used" short-cut project bar to avoid it becoming too long and less convenient. after i stop working on a project, that project should not stay under "Recently Used".

Overall: tick is handy to use daily. our ad agency uses it to keep track of project hours. very intuitive and user friendly interface.

So far so good, but there are a few kinks

Apr 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a fantastic app for time tracking. It does come with some very minor limitations in the features that I will get to next. But again, very minor. Comes highly recommended.

Most of constructive feedback is trivial, but certainly could be helpful. The number one thing that bugs me is this:

1. I open the TICK mobile app.

2. I need to check what I did the day before for our daily scrum.

3. I select a task to read the details. Then I select CANCEL. I expect this to close out, but stay on the same day I was just on.

4. Instead, it reverts back to TODAY.

That is literally it. Ha. I know it's silly and very small, but it bugs me.

Other than that, I love TICK.

Great time tracker

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: desktop widget

Cons: have to log into website to add jobs/tasks

Overall: I've been using Tick for about 10 years. I love the desktop widget...for tracking time/stop & start feature for multiple jobs which really helps with hectic days with multiple interruptions for quick turn around revisions. I use the job reporting feature to pull reports for my clients who forget how many revisions/changes they ask for. My only wish is that there was feature on Desktop widget to add jobs/tasks.

Efficient Tracker of Time

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the reporting feature. I love that Tick allows you to go back to each project and see exactly where the hours were spent.

Cons: Sometimes when I click a certain time frame to look back on in Reporting, it glitches and doesn't show me the correct time frame.

Overall: Tick allows me to track my time efficiently and effectively throughout the day. I am able to set timers and document my time in a practical way. I am also able to review my time throughout the week and document each entry by client and individual project. Tick helps my team reflect on where our hours are spent and how to better use our time for each client in the future months.

Recommendations to other buyers: It is very easy to use. It provides exactly what my team needs to document our time and use the data in the future. It is also very easy to onboard our new employees with.

Really great with minor glitches

Feb 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Reports, ability to review hours of whole team, keeping track of my weekly hours as a whole

Cons: Stops working from time to time for no reason.

Overall: Overall, Tick has been easy to use and adds huge accountability for our team. I really enjoy being able to pass along full reports to clients for hours at any time, and I enjoy that I can review and scrub hours for each project. The only issue I have is that every now and then Tick just doesn't work. I'm not sure why, but I won't be able to submit any hours. This only happens 2-3 times a month, but it's not great when it does happen since it's harder to log accurate hours a day or two later.

Recommendations to other buyers: n/a

Capterra-loader

Simple time management

Aug 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My job required some pretty detailed time tracking for up to 8 clients in a day. Tick made that easy. There is a "start a task"/"finished with a task" feature that I used occasionally but my work was mainly interrupt driven so manually entering the times worked better for me.

Cons: The Chrome extension has some strange behavior at times that make it lose your already-typed data. You have to *carefully* click on buttons to be sure they were actually clicked. Even so, I prefer the extension to using the web site.

Paid for itself day one!

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, intuitive and seamless integration. Great customer support!

Cons: Only one billing level available.

Overall: If you need time tracking by client that seamlessly integrates with QuickBooks look no further. Track by client and project with multiple team numbers and quickly push time entries flawlessly into Quickbooks for billing. I use Tick for my bookkeeping practice and it literally paid for itself first day. You can have multiple clients open and jump back and forth. The app for Android makes it incredibly easy to clock in and out upon arrival and departure at job site. Reports by client, job or person give you ample ways to review time.

Fast easy Timetracking

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Tick help me organize and track how long it takes for each workload. Whether it be an entire project or a simple prototype Tick makes tracking work easy. You can also export the data to Quickbooks making invoicing a breeze. Also, cross platform so i can log time anywhere which is a wonderful feature.

Cons: There is an automatic log out but I am okay with this feature. I know many users hate being logged out after being idle for a long period of time but to me it just makes sense.

Overall: Time tracking and easy invoicing.

We used this tracking system for years at my current company.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The thing that I like most about this software is how easy it is to navigate and pull reports. As an account manager, I can understand where my team's hours are quickly each week/month.

Cons: Something that I've noticed other tools offer that this software doesn't, is the opportunity to pull profitability and change rates per person. This would be helpful.

Good way to track time for Bacecamp

Apr 19, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, works well with Basecamp classic.

Cons: Adding projects from BC can be a bit arduous at times. The desktop app isn't what it should be.

Overall: We have used Tick for a few years now, because we wanted to get more visibility into how long our projects were taking. We tried SEVERAL other applications, but found Tick to be the best as far as integrating with Basecamp Classic.

Recommendations to other buyers: We have tried many, Tick is the best one we have found.

Best easy time tracking software for a team

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tick is a very good software for a team to manage a time and budget .It's very helpful software to focus on project in real time .It provide me powerful report in real time .It mange time and budget of project in the time frame.

Cons: Tick is best software but it need in low cost .I expect a lot in term of android apps and ERP multi user facility.cloud based web tracking facility is good but need some improvement .

Overall: Cloud based real time tracking software .It's a really good application for manage important work project and budgets.

Makes logging time so easy, even by break down of tasks. Love it.

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: the ability to enter a time manually OR use a timer that then enters it for you. The auto saving of frequently used categories to the right hand column so you dont need to go back to the drop down every time

Cons: the decimals of time (.25 hours rather than 15 minutes) default. when you open to a new day, the system seems to have a bug where it tries to log it on the previous day, which is frustrating. you then have to go in and change it. not sure why it cant just be clued/timed to the internal machine clock.

Simple and Easy!

Apr 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is simple. All you need to know is on the dashboard. Just type in the entries and select the option from the drop down menu. It hardly takes me 2-3 minutes to prepare my report.

Cons: At this moment, I don't think there are any. It is light software and I appreciate that it performs quickly.

Overall: I have been using this software for about over an year and it is awesome. Very simple and easy to use. Just select the option and in 3 or 4 steps you have a tick report. Very good option to save the report in PDF format.

Recommendations to other buyers: Maybe you can change the layout a just bit so that it looks better.

Great time tracking software

Sep 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - time tracking with Tick is very easy

- no clutter - it does only what it was meant to do, very efficiently

- has mobile support

- has public API which allows us to build custom flows/features

Cons: The only criticism that I have is that desktop version of the web is not responsive. Particularly, the notes section text area needlessly is very small.

Amazing Support

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple

Cons: Occasional integration issues

Overall: Basecamp Integration is awesome, but sometimes a project is not linked correctly and I can't record any time on specifically that project. Then their AWESOME customer support contacts me BEFORE I even reach out to them. This has happened twice and their support is just fantastic.

Recommendations to other buyers: It would be nice if you could track time by department (or different groups of employees) rather than just pure hours for projects.

Excellent product to track time

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Convenience, accuracy, integration

Cons: Honestly, none.

Overall: We use TICK everyday and all day to keep track of projects and time allocated to those projects. Because TICK also integrates with BASECAMP it makes the job SO easy to just select a project that was entered in BASECAMP and then select the activity and enter the time spent. TICK is very easy to use and very convenient.

Recommendations to other buyers: Try the Chrome add-on for TICK as well. Makes updating very quick and easy.

Tickspot review

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integrated with the browser

Cons: Automatic log-outs

Overall: I use the browser plugin business-daily to track the time applied to work units and to produce timesheets when charging clients. The plugin is very useful in this regard. It's a great tool and I enjoy using it.

Recommendations to other buyers: It would be useful to be able to select from previous entries when editing so that I don't have to keep entering the same text when I'm working on the same stuff over several days.

Easy to use. Very user-friendly.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to add time and edit notes whenever you need to.

It's easy to check in on the Team Members who have not logged their hours.

Cons: It would be awesome if you can add subtotals for the time that has been done for each week when the spreadsheet is downloaded.

Yes, I know it's too much to ask :D

Overall: Easy monitoring on the time consumed by the Team Members.

It does the job, but there are better options.

Jun 26, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Integration with Basecamp was pretty vital for our business. We had to find a way to track our hours and at the time BC didn't really have many good options. This solved that problem.

Cons: It is pretty difficult to import projects from BC into Tick. Once you figure out all the gotchas, it works. Not the best workflow though.

A simple tool that pulls everything together!

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the ability to work with a team no matter where I am. It takes the guesswork out of the job and lets me focus on the task at hand!

Cons: Overall the software is enjoyable, but the way teams are organized could be done a littler better. The ability to customize and separate users more would be appreciated.

Overall: Efficient tracking of projects!

Best Time Tracking Site I've Used

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and intuitive layout of the site.

Cons: No cons

Overall: I'm a graphic designer and have been for over 3 years now. I've used a few other time tracking sites, and Tick is by far the best. It easily integrates with my project managing site (Basecamp) and I love that it shows the time spent on a project every time I enter my hours, helping me to easily gauge if my project will come under or over budget. Another feature I love is very simple, but other time tracking sites have overlooked: the ability to edit time in a project AFTER it's time has been entered...even days after! Other sites don't have this and I would have to enter multiple time entries for one project, creating confusion. Not to mention, the interface is aesthetically pleasing, easy to understand, and allows for quick learning.

Capterra-loader

I use Tick to report time for my work at my public relations agency.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's simple and intuitive it doesn't overwhelm you with bells and whistles, it just does what it's supposed to do and does it well.

Cons: The software is great, but of course, remembering to do hours sucks. Maybe there could be features like reminders or reoccuring time blocks for events and projects that are repeated.

Usefull but not the best UX

Apr 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy and practical

Cons: Not a lot of evolution in terms of user experience

Overall: I fill lots and lots of entries in Tick. Its usefull and fairly easy to use... but sometimes not the most practical. I have tasks that I repeat troughout the week (and even the month). I have to copy and paste each day the same thing... there should be a way to select repetitive tasks and auto fill then troughout the whole month. Also synchronize with outlook and autofill the meetings... wow that would be great. Thanks!

Recommendations to other buyers: Like I said.... sync with outlook for meetings and repetitive task to auto fill the week or month

Tick is user-friendly and makes tracking projects a less tedious task.

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Nice, simple layout. I like the ability to click on recently worked on projects.

Cons: I wish that after I "enter time" I am able to go back and press a play button that would continue the time. It happens often where I think I am done working on a specific project, that come back to it later in the day. Also, sometimes

Easiest Time Tracking Tool

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of setting up new projects and dividing the budget into tasks.

Cons: Any issues we've experienced have been from our own mistakes.

Overall: My agency has been using Tick for several years to manage and track the time we spend on projects. Our work is based on billable hours, so Tick has made our tracking process easier and more efficient than anything we've used in the past.

Does not have complete features to run a business

May 07, 2018
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Easy to create/delete projects, tasks, and Users. The user interface is easy to navigate, etc.

Cons: Does not assign users to book their time under particular task. Help Desk is not helpful. Budget cannot be monetized

Capterra-loader

I have had an overall good experience with Tick. It allows me to meet most deadlines.

May 04, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I looked into this tool a couple years back when I really needed a tool to help me stay organized and on top of deadlines. Tick has come in handy so many times and has reminded me of so many things that I would have forgotten about.

Cons: This is a very lovely feature as time grew on I have become more computer savvy and realized I can set deadlines straight from outlook or through my calendar on my Iphone. It does make sense to have all reminders in one place and that i why we continue to use Tick.

Overall: I would recommend this software to anyone who has trouble remembering deadlines or staying on top of important tasks. However, if you can remind yourself in other ways it may save you some money.

Ticker it's easy and good time frame management

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It's make one to know if he/she is behind on hours to speed up in order to finish the actual time. One can know how he spend hours for actual job and monitor one activities within the time frame given and stopping time also.

Cons: So far as for me I think it's good. I think the company can improve with the new features and if they can come up with a feature whereby if it's past 12 hours the ticker to stop it self. I believe this feature will help many.

Overall, my experience is good. It's easy to use and does what I need it to do.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy and intuitive. It functions in a way that allows us to track hours efficiently and in an organized manner.

Cons: I wish we could archive/close multiple projects at once without having to go into each individual project. Some of the organization of the site is a bit weird. I don't like that when I run a report and click through to certain projects or tasks, I have to re-run the report or expand my selection again etc etc. Just a lot of extra clicking.

I use tick every day and I can't imagine an easier system for tracking my time.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I how that the software is flexible and you can really use it however you would like to. It isn't restrictive.

Cons: I am not a big fan of the tick app. I feel like this could be updated and easier to use. It feels too similar to the website... I might as well just open safari and log on that way.

Great Product for Projects

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use interface

basecamp integration

Cons: n/a

Overall: We started using Tick a few years ago to help better track our projects internally. Once we realized how simple and easy it was to use, we started tracking other time related tasks. The simple to use interface makes it effortless to contribute time to tasks. We also use Basecamp and the integration with Tick is flawless!

Does some things, doesn't do others

Apr 18, 2017
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: It probably makes billing easier for someone in the company. At least they have stopped complaining to me about it.

Cons: I cannot do a bulk import of my time for the past week or month. I HATE typing each individual line item in. It sucks away 45-90 minutes of every single week.

Overall: It does allow the creating of multiple projects per customer. It allows multiple tasks per project. Recently it actually loads reasonably quickly . I no longer have time to go get and drink coffee every time I try to log into the site. The shortcuts for frequently used line items are handy, though I wish I could control how long they stay around. On the bad side, it does not allow the bulk import of flat files. Typing in each item painfully is awful and hugely time consuming.

Very helpful in time tracking, pretty easy to use, a little clunky interface in some areas.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Love that it integrates with Basecamp. Love that I can fix things if I discover I've accidentally logged time to the wrong project.

Cons: Seems to have some glitches with the app.... sometimes I click to enter time and it doesn't seem to "take" unless I force it all to refresh/reload. Maybe would be better if the window could be left open and not docked to the header bar... the act of opening/closing the dropdown in and of itself seems to cause hiccups.

Easy to understand and use.

Sep 20, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tick is really easy to understand and use. The display is straightforward and understandable. This makes clocking your time simple.

Cons: The one thing that I thought was needed was that there is not a daily reminder to make sure your time is entered. I get the weekly reminder and this is very nice to look and verify. it would be nice to get the daily one too.

Overall: I am able to enter my time in with very little to no errors. Tick is very straightforward and easy to understand.

Tick works incredibly well for time management and charting employees' productivity.

Jan 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Tick is extremely intuitive and easy to use, with a sidebar for recent projects to enter or update the amount of time spent on each of them. We use Tick as our primary timekeeping service for billing and internal purposes and it has proven to stand up to the challenges of an incredibly busy office.

Cons: I would prefer a little more ease of access to my employees' hours and trends. If this could be charted or graphed that would be great.

Excellent app; easy and covers all the bases

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of sharing; accumulation of data, review of data, customizable, mobile, reports - all work effortlessly

Cons: Need to customize for occasional users and limiting their visibility; cannot take the time to create a new list of viewers each session, and when removing viewers, their data is lost.

Fast and easy

Apr 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's fast and easy way to use. It has all features that I need except some minor features that i want.

Cons: Maybe it's too expensive and will be better to reduce the price a bit. Will be cool to have month/year view calendar with all entries and ability to bulk entry.

Overall: Quick and easy time tracking in our company