# Page 10 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79104/Smartsheet/reviews

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Smartsheet

4.5 (3479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Smartsheet

## Showing most helpful reviews

Showing 226-250 of 3479 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Katrina B.  
Navigator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Smartsheet One project location for multiple departments!"

September 10, 2024

4.0

I enjoy Smartsheet just for the accessibility and shareability!

Pros

Smartsheet is easy to share with co-workers among different departments while we work on the same project!

Cons

Getting new people to use took a bit of training.

Review Source

MD

Monica D.  
Lead intake speacialist  
Construction  
Used the software for: Less than 6 months

### "Powerful tool for everybody"

September 19, 2024

4.0

Very powerful tool for project management

Pros

I appreciate Smartsheet for its user-friendly interface that makes project management intuitive and accessible.

Cons

One drawback of Smartsheet is that it can become overwhelming for new users due to its extensive features and customization options.

Review Source

NW

Nsogbu W.  
Assistant Hatchery and Early Stage Manager  
Farming  
Used the software for: 2+ years

### "Smartsheet Survey by Wadike"

June 14, 2024

5.0

Tracking, planning and managing projects & tasks are the main benefits that I relish from Smartsheet.

Pros

With Smartsheet, I am able to create and assign tasks automatically. Tracking time and expenses on projects is also at breeze for 24/7/365.

Cons

Smartsheet has proven to be a real-game changer since it has zero errors at the moment.

Review Source

VR

Verified Reviewer  
Ops Coordinator  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Good for groups of people"

September 5, 2024

3.0

It has some neat feature, but I feel like there are other free software these days that are more user friendly.

Pros

Easy to view and easy to access for many people. I've seen some companies use this.

Cons

It feels outdated and I personally don't feel like it's user friendly. It also asks for a log in or a code every time I tried to log in and I know it's for the security reason, but it feels like a hassle when work gets really busy

Review Source

JH

Jenna H.  
Founder  
Accounting  
Used the software for: I used a free trial

### "Smartsheets is like project managing on Excel"

May 4, 2025

1.0

Pros

Not much! I've tried many different types of project management tools and Smartsheets should not really advertise as a project management tool but more so like an excel sheet.

Cons

It's like working on excel which is not the most efficient way in managing projects nowadays. There are much better project management tools out there.

Review Source

DM

Deepthi M.  
Software engineering  
Computer Networking  
Used the software for: 1-2 years

### "Using smart sheet made my project managing very easy like using workflows,reports "

July 27, 2024

4.0

I had very good experience using Smartsheet I can manage everything in smart sheet

Pros

I Like the dashboards and the templates that we can use directly

Cons

The references where when new workspace created from old workspace the references referring to old one

Review Source

LW

Linda W.  
Program Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Powerful Collaboration Tool"

June 3, 2024

5.0

Pros

Amazing SaaS product for work management and collaboration. It offers a user friendly interface and provides a smooth user experience to the end users. I like the most the versatility of Smartsheet and ability to use their various add-ons for different use cases. Their forms are simple yet powerful, their automated workflows are flawless, and their dashboards are very aesthetically appealing.

Cons

As any product has its pros and cons, Smartsheet also has different areas of opportunities. The biggest area of opportunity has been data limitations within the sheets; however, I know they are actively working on this enhancement and are supposed to be rolling it out shortly (I think the second half of 2024).

Review Source

JK

Jothika K.  
RPA Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Smartsheet-Project Management Tool"

August 14, 2024

4.0

Overall, Smartsheet is a great tool for teams who want a reliable and adaptable way to manage their projects.

Pros

Smartsheet has a user-friendly interface and is easy to use. Using Smartsheet we can easily track tasks, timelines, and resources. Smartsheet has more features that help to manage the projects in a better way.

Cons

The only challenge is that it might take some time to learn if you’re new to this type of software. It can be expensive for smaller teams or individual users.

Review Source

RL

Rosland L.  
Corporate Paralegal  
Construction  
Used the software for: 1-2 years

### "Corporate Paralegal"

August 12, 2024

4.0

We use it at my company to track NDAs and review, coordinate and approve NDAs.

Pros

I liked the tracking features. We use it to track NDAs

Cons

I like that you can upload documents and well as be interactive such as sending notifications and managing communications via email.

Review Source

Jonis Bryan S.  
Web Development Specialist  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "From web developer perspective"

August 8, 2024

4.0

Pros

Autosave method and the custom filter system

Cons

Sometimes its a little laggy especially if it has large number of rows and column

Review Source

VR

Verified Reviewer  
Adm Frelance Work supervision  
Accounting  
Used the software for: I used a free trial

### "FGr rev dev freel"

November 11, 2024

4.0

Great for organizing complex projects; easy to customize for different workflows.

Pros

Flexible project management with powerful tracking tools.

Cons

Can get pricey for teams needing advanced features.

Review Source

SL

Stacy L.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great for project management"

October 28, 2024

4.0

Great software for managing projects with multiple team members

Pros

The data being readily available for all team members

Cons

Nothing that I can think of at the moment

Review Source

BA

Bushnell A.  
Administration and Communications Assistant  
Civic & Social Organization  
Used the software for: 2+ years

### "Project Portfolio Management Software "

June 4, 2024

5.0

Pros

Smartsheet not only offers PPM tools but also has file sharing and team collaboration features.

Cons

I crown Smartsheet, I do not find anything hectic on it.

Review Source

Menatalla O.  
Account manger  
Construction  
Used the software for: 2+ years

### "Smart sheet for successful business management"

June 29, 2024

5.0

This program is similar to the idea of ​​Microsoft Excel, but if this program has been expanded, I can expand the rows or reduce the size of the sheet, and I can sort the important according to the last, and I can also create data tables that contain dates.

Pros

It completes project timelines, documents, calendars and tasks

Cons

Still now no bad comments, just customer service

Review Source

Aditi S.  
Writer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Smartsheet has been a blessing in disguise "

June 6, 2024

5.0

It is an extremely flexible application which streamlines workflow and increases the efficiency of workflow.

Pros

The various tools made data syncing, sharing, and integration became very easy for us to automate our workflow. Integration with other platforms helped us to cut down a lot of extra work. Smartsheet has become an ideal workplace for us where our team can work effortlessly and flexibly. The customer service and dashboard are extremely intuitive and accessible.

Cons

Smartsheet offers everything a new business would need. Therefore, there is nothing I dislike about Smartsheet

Review Source

WE

Walter E.  
Marketing Specialist  
Computer Software  
Used the software for: 1-2 years

### "Good for Collaboration, less good for large projects"

August 27, 2024

4.0

We use smartsheet to keep a checklist for all the items needed for events. It's great to be able to have progress updates and dates all stored in one live sheet. Unfortunately, I'm unable to filter and sort at the same time, which can get tedious when working on a large sheet.

Pros

The ability to assign tasks to owners is particularly useful, especially the shared owners function.

Cons

Unfortunately, the filtering/sorting options are either lacking some functionality or difficult to navigate if the functionality does exist.

Review Source

NB

Niko B.  
Driver - Logistics  
Medical Practice  
Used the software for: 1-2 years

### "Smartsheet Review "

September 3, 2024

5.0

Positive and easy interactive experience.

Pros

Ease of access and use when submitting Smartsheet documents.

Cons

No known cons while using Smartsheet at this time.

Review Source

JS

James S.  
Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Visualization for work progress is great"

September 11, 2024

4.0

Overall is good. Visualization for work progress is great to manage team member's tasks.

Pros

We are using this to manage work progress, and it works well. We can set due for each task and reminder so that team members can finish their task on time.

Cons

It takes a little time to display the screen.

Review Source

SC

Santiago C.  
Director  
Government Administration  
Used the software for: 2+ years

### "La criticidad administrada con la simplicidad de la herramiente"

June 20, 2024

5.0

Me ha permitido tener toda la gestión en un solo lugar.

Pros

Intuitivo, sencillo, agilidad para organizar tareas y proyectos para el seguimiento y control

Cons

No he encontrado desventajas por el momento. Para el propósito de uso cumple sobradamente con las prestaciones que brinda

Reason for choosing Smartsheet

Porque ni bien lo empecé a usar en la versión gratuita inicial vi que tenia todo lo que necesitaba de una manera sencialla

Review Source

GA

Gini A.  
Resort Manager  
Hospitality  
Used the software for: 1-2 years

### "Great Program"

August 9, 2024

4.0

I have been very happy with the program itself. I need to learn more and do a deeper dive into being more proficient in the different aspects

Pros

I love the aesthetic look and easy of use. I prefer to use SmartSheet over Excel

Cons

Not enough people use it and I believe I would benefit from more training videos and knowledge of the product

Review Source

FH

Fazilah H.  
Warehouse assistant  
Hospitality  
Used the software for: 1-2 years

### "Robust and fun to use"

July 29, 2024

5.0

Pros

Use it to compiling data like using Excel, but with a richer tools to manipulate the data. Have a tools to manage daily task and possibilities to collaborate with other team.

Cons

No dislike. Work well on my end and helpful customer support for any issues with the software.

Review Source

JR

Julius R.  
Senior Technical Designer  
Architecture & Planning  
Used the software for: 6-12 months

### "Smartsheet Smarts"

October 18, 2024

5.0

it's been fun and helpful using Smartsheet.

Pros

Details your progress and makes monitoring easy.

Cons

It would be probably more on the presentation of the app.

Review Source

VR

Verified Reviewer  
Registered Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Automated forms"

July 18, 2024

4.0

Pros

I like being able to quickly find a regularly used form and easily upload files for review. I like that I can send myself the responses to add to my records

Cons

Nothing, it meets my needs and is reliable

Review Source

EF

Erica F.  
SAE  
Public Relations and Communications  
Used the software for: 1-2 years

### "Smartsheet review"

August 22, 2024

3.0

Pros

Easy to transfer data and files, syncs well with Microsoft docs/files

Cons

Hard to organize files and transfer between pages within Smartsheet

Review Source

JA

Jon A.  
Chief Executive Officer  
Construction  
Used the software for: 6-12 months

### "Very powerful team collaboration and project management"

June 11, 2024

5.0

Very powerful collaboration tool. I highly recommend this system. Excel on steroids. This was game-changing software for our company.

Pros

This was implemented by our Senior Planner. She was experienced with this system. It took the jobs of almost two full time employees and streamlined it down to one. It has been phenomenal at taking purchasing requests from 10 sales reps and over 300 vendors and communicate this down to a simple system for our Planner.

Cons

Definitely a learning curve for sure. I would highly suggest picking very talented staff for training and understanding how this system can be used.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Realized this was FAR more powerful and could streamline many company tasks and complex project tracking.

Review Source

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