# Page 11 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79104/Smartsheet/reviews

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Smartsheet

4.5 (3479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Smartsheet

## Showing most helpful reviews

Showing 251-275 of 3479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Mandie P.  
Independent Freelancer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Its good enough"

September 17, 2024

4.0

Pros

Its so simple and easy to use, while still being elegant.

Cons

It doesn't work well with other programs.

Review Source

AP

Ale P.  
SWE  
Information Technology and Services  
Used the software for: 1-2 years

### "way to go Smartsheet"

September 15, 2024

4.0

Pros

It is a quick and good tool to perform sheet management.

Cons

It is kinda volatile sometimes but you can receive a mail with your answers.

Review Source

LS

Lisa S.  
Director of Customer Development  
Information Technology and Services  
Used the software for: 2+ years

### "Great Collaboration Tool"

June 12, 2024

4.0

Pros

I really enjoy the feature of being able to be working in the same document as other colleagues. Many of our team members work remote and having the ability to be in a document making updates or changes at the same time is a huge time saver! I can also see the status of projects and important deadlines.

Cons

I really like Smartsheet but when I was first introduced to it, I had a bit of a learning curve to get over. It wasn't very intuitive and took some time to learn but my team members helped me and now that I use it daily, I am very comfortable.

Review Source

AI

ADRIANO I.  
CFO  
Retail  
Used the software for: 2+ years

### "Great tool!"

June 13, 2024

4.0

So far, no complaints. We use it a lot for projects and planning.

Pros

If you are creative, there are lots of possibilities. Smartsheet is easy to use and inexpensive.

Cons

Like many other software, it's a little outdated in my point of view.

Review Source

BZ

Brayden Z.  
College Student  
Accounting  
Used the software for: I used a free trial

### "Smartsheet"

September 24, 2024

5.0

Pros

1\. Interface is intuitive and easy to use, especially for those familiar with spreadsheets 2. accessible for a wide range of users, from beginners to advanced users 3.offers a range of templates and pre-built solutions for various use cases, from project management to marketing workflows

Cons

Platform’s access control settings can be complex to manage

Review Source

EP

Enzo P.  
Web Researcher  
Computer Hardware  
Used the software for: I used a free trial

### "My review of Smartsheet"

September 30, 2024

4.0

excellent project management tool. It’s versatile and intuitive, making it a solid choice for both small and large teams.

Pros

I really liked how flexible Smartsheet is for managing projects and tasks. Its spreadsheet-like interface is easy to use, and the collaboration features make it great for team projects.

Cons

The mobile app could be more robust, and the pricing can get high, especially for smaller teams.

Review Source

WM

Wakib M.  
Manager  
Animation  
Used the software for: Less than 6 months

### "It's so cool."

July 29, 2024

5.0

Pros

It's UI/UX is so user friendly. It's so easy to use.

Cons

When from I started to note down the upcoming projects it's reminds me when the time is close.

Review Source

VR

Vince R.  
IT Director  
Textiles  
Used the software for: 1-2 years

### "Smartsheet keeps us organized"

May 24, 2024

5.0

I have only been using SmartSheet for about a year and at first I wasn't sure if I'd like it. But after a short period of time I saw the benefits of the tool and use it more often than I thought I would.

Pros

It's very easy to use and intuitive interface makes it easy for someone to get up and going on it quickly. The workflows are awesome and makes for automated flows to work.

Cons

Some of the formulas that we use in Excel dont work in Smartsheet however in reality I think we use Smartsheet differently than Excel.

Review Source

Pinang M.  
Production Staff  
Wholesale  
Used the software for: 6-12 months

### "Great application fo time management!"

June 9, 2024

4.0

Good application as it is easy to use and great way to save your time. It is also good for managing a project.

Pros

Very useful application as it has a lot of templates to be used and you can customize on your own. the calendar feature is also helpful to track any upcoming events.

Cons

some features are limited so better add more features for better experience of users.

Review Source

HK

Herbert K.  
Head Of Operations  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Awesomely reliable system"

May 13, 2024

5.0

I would recommend Smartsheet because it has more productivity than other apps. I love the collaboration in between teams and our ability to produce reporting consistently.

Pros

It integrates with other tools easily and the mobile app is accessible on the go. I appreciate its versatility in project management and the workflow automation capabilities.

Cons

Reports and dashboards can be a bit of a challenge to set up, but once you get the hang of it becomes easy to work with.

Review Source

Manmadharaj D.  
Assistant Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Smart System for better outcome!"

May 12, 2024

5.0

Overall, It is an effective scheduling and task management platform that provides a wide array of helpful templates. We can also create our templates and share them.

Pros

This is a more effective and efficient tool for tracking all requests for small projects It is a user-friendly interface tool as we are all familiar with MS excel. It's easy to design distinct workstations for various Projects. Even, we can create a separate folder, sheet, and report for each stream within a project. The ability to notify users and the appropriate team when a task is created or changed. This helps us to efficiently handle our requests. The audit functionality within each sheet allows us to easily identify the recent changes and updates. So, we have more insights into what is happening with my request

Cons

It Would also be nice if we could set a dashboard view as the default view for every user It has limited functionality when compared to other ticketing platforms. So, the big projects may find some difficulties with its functionalities

Review Source

CS

Craig S.  
Admin  
Computer Networking  
Used the software for: 6-12 months

### "Great CRM tool"

July 19, 2024

5.0

Pros

This is quite robust. Many people have SalesForce, but for the money, this works quite well in my opinion. It fits well in our environment. If you don't need a huge suite like SalesForce. Consider Smartsheet.

Cons

It took tweaking to get it to where we need to have it. But after that, you're golden.

Review Source

CK

Catherine K.  
Email Marketing Specialist  
Education Management  
Used the software for: 2+ years

### "Helps work flow easier"

June 25, 2024

5.0

Pros

Having come from a company with no task management, SmartSheets makes it easy to know where a project is at, who is handling it, etc.

Cons

It has very limited free capabilites and puts most features behind a pay wall.

Review Source

KC

Kristen C.  
Managing Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Smartsheet has been a game changer for our team"

June 6, 2024

5.0

Pros

Smartsheet helped us get our team organized. By having multiple dashboards, we were able to more easily share information and streamline projects. Being able to see the stages that projects are in has been a game changer. The cost vs other software was a big selling point for our small team.

Cons

Having items save in real time and auto page refreshes would be a big upgrade. Working together in a sheet that has to be refreshed to show another team members edits it's the biggest flaw, but it does slow things down a bit.

Review Source

AM

Allison M.  
Project Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Scheduling without the Learning Curve"

May 31, 2024

5.0

I was surprised how easily it was to teach coworkers how to use Smartsheet. I gave a basic tutorial and then suggested they Google any questions they had before we met again. Everyone did very well with the basics of the software. The wealth of tutorials online were very helpful for those who wanted to dig further into the capabilities of the software.

Pros

Smartsheet is like MS Project without the high price tag and steep learning curve. It has all the functions of a classic scheduling software with the advantage of being internet based. Our team can use the software on any machine. The easy formatting and ability to switch between gannt or grid view allows us to present the schedules to our client in the manner which best conveys the information.

Cons

There is very little I dislike about Smartsheet. My former complaint that there were no baseline capabilities to track changes made to a schedule was resolved a few years ago with an update.

Review Source

BB

Britta B.  
Sr. Marketing Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great to stay organized on large projects within the entire company"

October 21, 2024

5.0

I do not use it often, and it is very surface level.

Pros

Keeps us organized for large projects inside the company

Cons

I do not use it enough to know fo any cons.

Review Source

RO

Ronald O.  
Project Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Smart Cloud PM,TM, and E-marketing Campaign Automation"

May 11, 2024

5.0

Pros

Dashboard workflow visualization. Online products and services branding and promotions as well as marketing. Online proofing, task and team scheduling. Real-time time and expense simplification and tracking.

Cons

None to regret,it has it all . I highly recommend it to prospects.

Review Source

SC

Surace C.  
Sr. Mechanical Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Brilliant Tool for Project Portfolio Management "

April 22, 2024

5.0

Task and project management. Team communication.

Pros

Ever since I started using Smartsheet, it has never been hectic to manage tasks and projects.

Cons

Smartsheet is the most iconic tool that barely has any drawback.

Review Source

MS

Manon S.  
Associate software engineer  
Computer Software  
Used the software for: 1-2 years

### "Streamlined Project Management"

June 8, 2024

5.0

Pros

I love Smartsheet’s flexibility for managing projects. Automating workflows, like sending email alerts for milestones, keeps my team on track effortlessly.

Cons

It took me a while to fully grasp all its features and integrations, which can be overwhelming for new users.

Review Source

Grace R.  
Technical Support Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Different IT Projects Management System."

May 29, 2024

5.0

Data analytics creation and the easy project collaboration and file sharing Smartsheet is excellent and amazing on workflow easy management.

Pros

Smartsheet has effective and reliable for task management and on project scheduling and also documentation and reporting this platform is cost effective and easy to use.

Cons

The features are powerful and easy implementation and from my opinion no dislike for this product to underline.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Smartsheet implementation and performance its effective and productive.

Review Source

HH

Haylie H.  
Relationship Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great product but not pretty"

June 25, 2024

5.0

Overall it has been good. Going on month 4 of using it.

Pros

The product was a little overwhelming at the beginning. I've only used a template once. But after trial and error it does a great job. It is not as visually appealing as others but we love using the forms portion of it.

Cons

It was not as intuitive as the other competitors. The visuals are layouts are not as nice looking.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Smartsheet

More options

Review Source

DKM

DENNIS KUBAI M.  
Head of Operations  
Financial Services  
Used the software for: 1-2 years

### "Smart Project and Task Management"

May 6, 2024

5.0

Pros

Employee and task scheduling. Fieldwork data collection. Customer engagement. Agile stylish projects reporting, analysing and planning. Time estimation and tracking.

Cons

Nothing to complain at all since it has all modules.

Review Source

HL

Heidi L.  
Office Manager  
Computer Software  
Used the software for: 2+ years

### "Low cost, quick adaptability, and ease in learning are key to this products."

May 2, 2024

4.0

While not as robust in spreadsheet functionality as, say, Excel, it's plethora of varied components and a robust selection of tools used in every day business and database software.

Pros

Familiarity to other standard office products such as MS Office, ease of use and adaptability based on our project needs. The overall feel is familiar to most as it uses standard business software looks in many key areas but has a large variety of options to suit your specific needs.

Cons

There were some limitations in the spreadsheet look and functionality adjustments.

Reason for choosing Smartsheet

Smartsheet had a more robust multi-user spreadsheet function, was more visually like software we were familiar with, and is more straightforward in looks and functionality than some of the others.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

As a long-time spreadsheet user, mostly Excel, I wanted a product that looked and felt more familiar and less "showy" than what we were using. Having used Excel for more than 20 years, finding software familiar in feel and look was important.

Review Source

RL

Robyn L.  
PM  
Construction  
Used the software for: Less than 6 months

### "Smartsheet Usage"

August 2, 2024

5.0

Smartsheet was easy to learn and has transitioned to an easy to use software in my day to day.

Pros

Smartsheet was user friendly and easy to read. I like how detailed I can make the lines when needed and simple when not required.

Cons

I have not found something I dislike yet.

Review Source

OA

Obhioze A.  
Member  
Higher Education  
Used the software for: 2+ years

### "Smartsheet Filled Survey"

May 1, 2024

5.0

Pros

It combines a wide range of features from team collaboration, file sharing to PPM.

Cons

I do not come across any challenge when using Smartsheet on my end.

Alternatives considered

[Portfolio Manager](https://www.capterra.com/p/82678/LiquidPlanner/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Review Source

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