# Page 32 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 32 - Is Smartsheet the right Project Management solution for you? Explore 3479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79104/Smartsheet/reviews --- Smartsheet 4.5 (3479) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 32 - Reviews of Smartsheet ## Showing most helpful reviews Showing 776-800 of 3479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Bethann S. Associate Director, Data Management Pharmaceuticals Used the software for: 2+ years ### "Clinical Trial Management, Data review management, team collaboration - all in one place" October 14, 2021 5.0 We are tracking real time data review across multiple team members, data cleaning status for specific patients. We can shift priorities on the fly based on business needs. Pros I love that I can share my document/workspace with my vendors so that all information is available real-time and can be updated as needed by multiple users. Cons I find the functions programming to be difficult. Wish there was just a point and click option to set them up. Review Source OL Olivier L. Consultant Building Materials Used the software for: 2+ years ### "Senior Consultant" May 26, 2022 5.0 Smartsheet interface is well design and easy to use. Pros Smartsheet provide a strong solution to project management and reporting. Cons When uploading files they have to be downloaded again to become editable. This is not practical. I would like more option to forming the page when printing. The data of the page doesn't adjust, instead the column go back to default width. Review Source SB Salman B. Commercial Underwriter Banking Used the software for: 2+ years ### "Smartsheet Review " September 7, 2021 5.0 We have had a good experience so far, we will be working to connect with the support staff to use the new features in hopes of bringing effieciency to our reporting. Pros Allows us to stay updated (daily) on each loan request which is submitted to our department. We also use the software to forecast projections each month, and give us the opportunity to discuss as a team what is needed to ensure a timely closing of each loan. Cons The online support sometimes does not provide the help we need at times, however, I have contacted the support team and they have been good in responding to questions that come up regarding features of the software. Review Source DK David K. Senior Systems Engineer Hospital & Health Care Used the software for: 2+ years ### "Exceeded Expectations" October 13, 2021 5.0 Project Management is robust CRM is adequate - resource tracking proficient - Project Plan is perfect. Pros the nimbleness of Smartsheet is what is attractive to me - hard to find a offering that allows several workflow in a small business environment that checks all the boxes for a successful first line provider organization. Cons can get lost in wormholes on occasion but that is more related to education of the product Review Source RS Robyn S. Project Coordinator Construction Used the software for: 6-12 months ### "Functional and dependable" July 21, 2023 4.0 Pros Reporting feature is high value. Ease of navigation is helpful. Customer support has been reliable and responsive. Cons Items deleted from sheet are gone forever if user has saved the sheet. Ability to undo activities from the activity tracker function would save time and money. Auto population or text prediction for commonly used words would also save time Review Source Marco D. Director of Process, Data & Technology Non-Profit Organization Management Used the software for: 2+ years ### "SmartSheet value is well worth the investment" December 5, 2019 5.0 Pros SmartSheet is our "digital swiss army knife". We have automated a large valume of maual paper-based processes, used it to manage big projecst, and quickly collect information from our distributed network. The ability to manage our licensed users to deliver solutions, and the unlimited view/edit access for both internal and external users empower collaboration with a distributed team. Cons The only downside is having to establishing best practices to manage or limit abuse or mis-use of SmartSheet, and managing an information lifecycle management approach for a large number of workspaces and sheets. Reason for choosing Smartsheet We did not do an extensive evaluation. We had a wide volume of requests for a variety of needs, for which SmartSheet could provide an answer for, without having to introduce 10 different solutions. Review Source JG Jose G. Diseñador Design Used the software for: 1-2 years ### "La mejor opción" November 22, 2022 5.0 Muy buena opción para administrar el contenido sus aplicaciones comerciales optimizadas y su administración de activos digitales Pros La automatización de proyectos es una cualidad que dice mucho de este software practica funcional e útil para el día a día Cons Quizás un tutorial para gente inexperta ya que con sus múltiples opciones es difícil Review Source GW Gordon W. Principal Management Consulting Used the software for: 1-2 years ### "Smartsheet is a valuable enterprise PPM solution with great integration" September 15, 2021 5.0 Great, easy to use product that works as expected. Low drama, high reward! Pros Extensibility is strong; basics are simple to use Cons As this is a comprehensive product, it is difficult to know all you an do, how to do it, what's the right way to do it, and how to get up to speed on all of that efficiently. With only 1+ year of experience, it meets my needs and yet I know I could be doing more with it, if I were to invest the time. Review Source CR Cory R. Storekeeper Utilities Used the software for: 2+ years ### "Smartsheet, Storekeeping, and Facilities/Fleet uses for Smartsheet" September 22, 2021 5.0 We are a daily user of this program and appreciate the thought and time that your team has put into the software to make it enjoyable and easy to use. Pros The simplicity of the product and the web based speed is incredible. Its like no other spreadsheet I have used Cons N/A.. so far so good.. keep up the good work. Review Source Brian A. President Health, Wellness and Fitness Used the software for: 2+ years ### "Great Solution!" January 13, 2020 5.0 This is another product that just simply works and solves many of the problems that come with collaborating with a larger team. If that is what you are after, get SmartSheet. Pros We love that each sheet lives and breathes in a "realtime" way. We used to share spreadsheets via email which left a great deal to be desired since we never were sure who had the latest version. And you can imagine the potential security issues this presented. Also, we love that you can set up notifications whenever a shared sheet is edited. Plus, you can also directly attach related files (PDFs, images, etc.) to the row of your sheet that it corresponds with. So, no more file hunting! Cons While it does have a very robust set of features, there are a few others you have to pay for that should be built into the base product, in our opinion. At the end of the day, it's not that big of a deal Review Source AG Angie G. L&D Supervisor Health, Wellness and Fitness Used the software for: 2+ years ### "SmartSheets will save your time! " May 17, 2022 5.0 Overall, it saves me a lot of time and I love the notification process. SmartSheets takes away the need to remember a lot of small project details, letting my team put their focus on the projects instead. Pros SmartSheets solves a lot of administrative tasks with its ability to create workflows, have an intake form and track progress. Most times when my team comes to me with a problem I answer with, "we can make a SmartSheet!" It handles the most complex projects, making it almost always my number one choice! Cons It's not a very visual in some aspects. I would love the ability to customize the sheets and forms more with photos etc., but SmartSheets isn't quite at that level yet. You can also do a lot with workflows, but sometimes they can be a little confusing to set up, but they recently did an update that walks you through the process more if you are new to this aspect. Review Source mR michelle R. producer Marketing and Advertising Used the software for: 2+ years ### "Smartsheet Review" August 14, 2023 5.0 Pros Love smartsheet. Smartsheet is an advanced online excel for me. I am able to attach documents to rows, which is incredibly helpful. Cons Would love to be able to scroll left or right while locked into a row, vs the freeform view. Would love to see an auto save feature, I've been burned a few times from not saving. Review Source Charles R. Product manager Accounting Used the software for: 2+ years ### "Great flexible and feature rich. " December 7, 2023 5.0 Pros The flexibility to build apps and get data out Cons The price is a bit high for a large user base Review Source RD Raquel D. Demand planner Pharmaceuticals Used the software for: 2+ years ### "Revisión de Smartsheet" March 24, 2023 4.0 Ofrece una excelente alternativa a Microsoft Project y Monday.com, con una comunidad de Smartsheet bien desarrollada que brinda acceso a expertos para soluciones más complejas. Pros Smartsheet es fácil de usar, requiere una capacitación mínima y ofrece un punto de entrada de bajo costo con una cantidad limitada de licencias. Ofrece un excelente soporte de productos y los usuarios pueden acceder a una amplia gama de soluciones más allá de la gestión de proyectos y Kanban. Cons El desafío es hacer que la organización escale su uso, pero después de seis años, ahora vemos una adopción generalizada del software con usuarios activos con licencia en la mayoría de los departamentos. Review Source CS Courtenay S. Bid Coordinator Construction Used the software for: 1-2 years ### "Smartsheets with Smart Features" October 9, 2023 4.0 Overall, Smartsheets is super user friendly and allows for easy organization among the teams within the office and out in the field. Pros Smartsheets is mort helpful for keeping information organized across the board for team visibility. We are able to update information in real time directly to the project at hand. Cons Function keys allow information to be easily deleted or replaced. If there was a feature that maybe logged activity to see what was deleted, when and maybe a restore function, this would alleviate some of the stress when accidentally pressing the SPACE bar. Reason for choosing Smartsheet None Review Source SC Simone C. CISUP Director Higher Education Used the software for: 1-2 years ### "Offre una gamma più ampia di modelli" February 19, 2023 4.0 Nonostante i problemi minori, Smartsheet è stato un punto di svolta per il nostro team. Ha migliorato significativamente la comunicazione e il flusso di lavoro, permettendoci di lavorare in remoto pur rimanendo connessi. Lo consigliamo vivamente ad altre aziende che desiderano migliorare la collaborazione. Pros Smartsheet è stato uno strumento prezioso per aiutare i membri del nostro team a comunicare e collaborare senza problemi. Una delle caratteristiche distintive è la possibilità di importare file excel esistenti, che consente di risparmiare molto tempo e fatica. Anche la funzione del modulo Web è incredibilmente utile in quanto ci consente di ricevere le richieste dei clienti direttamente in uno smartsheet. Cons L'aggiornamento manuale dei fogli può essere piuttosto noioso, poiché dobbiamo controllare costantemente gli aggiornamenti da altri membri del team. Inoltre, abbiamo riscontrato un bug nel modulo web in cui il campo del telefono mostrava il flag sbagliato, che è rimasto non risolto per mesi. Review Source VR Verified Reviewer Director of Membership Broadcast Media Used the software for: 2+ years ### "Great tool for work projects" November 21, 2023 5.0 Pros I love the collaboration aspect of Smartsheets. It really helps with being able to track progress and keep people accountable to the timeline. Cons Well, this might not be a direct fault of Smartsheets but it's hard to keep people accountable to the tool. They need to actually go into it to do their work so I need to take a closer at that. Review Source PG Paolo G. Ingegnere Industrial Automation Used the software for: 2+ years ### "Gestione tempi e risorse semplice e completa" January 19, 2023 5.0 Timetable accurate. Gestione risorse e task che funziona Pros È online, condiviso, semplice e c'è anche l'app Android Cons È un po' limitata l'integrazione con altro software Reason for choosing Smartsheet Online ed economico Review Source TC Taylor C. Training Manager Insurance Used the software for: Less than 6 months ### "Versatile tool, very helpful for cross-functional team projects and project management." December 9, 2021 5.0 Great tool, especially for remote workers and teams that do not have the ability to meet in person. Would recommend for organizations/professionals trying to manage multiple priorities and projects at once. Pros Ability to link different projects/pages so data can feed into a master calendar/Gantt chart, easily re-order projects or tasks, and receive immediate feedback from collaborators. Also easy to add other collaborators who have their own Smartsheet account. Cons Some of the spreadsheet functions assigned attributes that made it confusing ("duration" and "predecessor" columns were 2 examples where data got messed up based on default formatting or conditional attributes that were confusing to figure out). On the plus side there is a knowledge base/help site where you can ask FAQs and potentially find solutions to issues you run into. Review Source J. Alexander C. President Used the software for: 2+ years ### "I call this 'excel spreadsheet on steroids.' If you need to save a lot of files, this is a must have" April 5, 2018 5.0 A cloud based storage program with a spreadsheet format. Ability to share with members of your team and collaborate is spectacular if that fits your need. You can set alerts to notify you when someone else on your team makes a change to a task, and you can quickly move large groups of data or files from one sheet to another by simply selecting them and clicking 'move rows to another sheet.' This will move the row AND all attachments in one quick step. Pros Unlimited file storage in this cloud based system. You can basically create a spreadsheet that has limitless functionality. Upload files, photos, data, and keep a communication log. You can even use this program as a CRM if you want. Cons The app is a little tough to use for some of its features. when trying to open a row and see attachments, files, and sub-rows, it is often difficult to click on the right spot due to how small some of the icons are on the screen. Review Source IN Isaiah N. Forex trader Financial Services Used the software for: 2+ years ### "Smartsheet review " November 4, 2023 5.0 I like it in general and it helps me with my job and analyze data Pros The spreadhseets are easy to use and this helps me in tabulating data and getting accurate figures Cons It lacks advanced features compared to its big competitors Review Source KC Karen C. Bookkeeper Food Production Used the software for: 6-12 months ### "Budget-friendly small business organization" September 8, 2021 4.0 Everything involved in workflow previously was paper-focused. Using Smartsheet has cleaned some functions up, and we're hoping to transition more to the same system in the coming months. Pros Smartsheet allows us to share information quickly & easily among several users in different locations. Being cloud-based means we don't have to worry about backups, and being able to view cell history helps us to track changes without issue. It was purchased for work-flow management, but has become an invaluable resource for HR & maintenance as well. Cons If the calendar feature could be expanded to include time as well as date, that would be much more useful for scheduling. Reason for choosing Smartsheet Other options considered were considerably more expensive (by thousands of dollars). For the price, it was worth experimenting to see if the functionality would work for the business. We're still testing, but it's looking promising at this point. Review Source NiN N i N. Content Writer Writing and Editing Used the software for: 1-2 years ### "Positive review about Smartsheet" November 5, 2022 5.0 I am fully satisfied using it. Its features are very realistic and functional. Pros I really like its task editing / updating feature. Cons It has numerous features. All of which I have not used. But I like the ones I've used enough. Review Source TM Tim M. Global Head Digital & Brand Financial Services Used the software for: 2+ years ### "Powerful with good support" July 2, 2021 4.0 I've been using Smartsheet for at least 10 years. Until recently, not much had been done to improve the product. I'm glad to see more focus on expanding capabilities. Pros Many appreciate it's apparent similarity to Excel . It's quite powerful and continues to improve. Cons The same similarity to Excel also makes to feel a bit out-of-date and not as slick as other softwares. In my firm, many are using Monday and some have converted to Smartsheet because they see it's much more flexible and powerful. That said, the more modern UI draws folks to Monday, for example. I think improvements can be made around automation and notification. Still a bit clunky. Also, advanced features like writing code is still quite technical and difficult, particularly if a code breaks. Feels like it could be made easier. Reason for choosing Smartsheet #1 Cost, particularly with collaboration #2 Familiarity #3 Powerful features Review Source PF Patti F. Director of Procurement Wireless Used the software for: 2+ years ### "Very helpful Software for team collaboration" October 29, 2019 4.0 I was introduced to Smart Sheets over 2 years ago and it has been a great product to work with. The overall software is easy to use and building sheets can be done fairly quickly. It has been a great way to get information into one place and it has been a great tool to collaborate with our field teams. As a purchasing team, we need to get a lot of information in order to make sure that our orders are placed correctly and we have been able to use Smartsheet to do this. It is very flexible and when we need additional info, it's simple to add another column and then that field onto the web form. It has been an extremely helpful tool for my team and I look forward to the continued features to come! Pros It is a great way to actively collaborate with field teams and to get the information needed for actionable next steps. The web forms are easy to set up and can be used from Day 1. It also helps to eliminate the need for emailing back and forth to clarify the needs of the requester. Cons I don't like the new format where the attachments pop out from the right hand side of the screen. I also think that there could be some additional formulas added to mimic excel a bit more. Also, I think the web forms could be beefed up to allow for more features and types of columns. Creating dashboards is extremely complicated and should be made more user friendly. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.