--- title: "Page 4 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 4 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3579 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/79104/Smartsheet/reviews/?page=4" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Smartsheet 4.5 (3775) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 4 - Reviews of Smartsheet ## Showing most helpful reviews Showing 76-100 of 3775 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sJ saurabh J. Manager Used the software for: 1-3 years ### "Easily Trackable Audit Trails for Every Entry" November 7, 2026 4.5 tracking the equipment numbering log of all departments Pros it shows audit trail of every entry, which easily trackable. Cons For double entry, it should be easily identified. Review Source Holly W. Accounts Payable Specialist Used the software for: 1-3 years ### "Keeps Multi-Step Projects Moving, but Frequent Layout Changes Distract" November 6, 2026 3.5 Our company uses Smartsheet to help project to move forward without lag time. It's very helpful for things to just pop on my dashboard to know I have something to process versus waiting for a message or email from a coworker Pros Keeps workflow moving for multstep projects Cons The layout and view change often. For someone who likes consistency, this is very distracting Review Source CM Carson M. Data consultant ### "Great for Simultaneous Use Across the Team" November 6, 2026 4.5 Ability for multiple people using it at the same time. Getting notifications on a tag Pros Ability for others to use it at the same time Cons Little hard to understand at the very start Review Source Verified Reviewer 4.0 November 6, 2026 AI summary based on a full review Using Smartsheet simplifies the process of document reviews and reporting, making it easier to analyze error patterns. A limitation is the need for improved field mapping during data imports and the presence of duplicate fields when copying data. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 3.0 November 6, 2026 AI summary based on a full review The clean design and ease of use of Smartsheet help in organizing information effectively. On the downside, its rigidity in columns and filters can be limiting for users. Log in to unlock the full review, detailed ratings, and pros & cons MS Mohd S. ### "Streamlined Project Collaboration, Though Complex Sheets Can Slow Down" November 6, 2026 4.0 I use Smartsheet to manage multiple tasks and projects in one place. It helps me track responsibilities, deadlines, pending tasks, and project progress instead of losing information across files and messages. It saves time, reduces confusion, and makes my daily work more manageable. Pros I like how Smartsheet keeps my tasks, projects, deadlines, and updates organized in one place. Its familiar spreadsheet-style interface makes it easy to get started, and I can assign tasks, track progress, and work with my team without switching between lots of files or messages. The automation saves time, cuts down on repetitive work, and sends reminders so important tasks don’t get missed. I also find the collaboration and reporting features useful: multiple team members can work on the same sheet, share updates, and track changes, while dashboards give me a clear view of progress, upcoming deadlines, and pending tasks. I like being able to switch between Grid, Calendar, and Gantt views, and Smartsheet fits well with the other tools I use. The setup was fairly easy and straightforward, and it has made my daily work more manageable and teamwork smoother. Cons I find that sheets with a lot of data can take a little longer to load, which can interrupt my workflow. Some advanced features are not very easy to understand at first, especially for new team members. I’d also like more flexible, affordable pricing for smaller teams. Review Source Analyst Used the software for: 1-3 years 5.0 November 6, 2026 AI summary based on a full review This software provides practical benefits by simplifying data management and automating email tasks. The reviewer did not identify any limitations, suggesting a high level of satisfaction. Log in to unlock the full review, detailed ratings, and pros & cons Denise B. Brand developer Used the software for: 1-3 years ### "Great for User Access, Cross-Department Collaboration, and Clear Activity History" November 6, 2026 4.5 Keeping Data basis all in one place accessible for those who need to be able to use the information. Pros Managing User Access Collaboration between departments in one place History and footprint of who did what Being able to send mails using @ in comments Cons Sort functionality not as great as in Excel (Can't sort by colour/value/cell/font colour) Infinity cells not allowed. Had to start new sheets numerous times to accommodate. Can't normally copy and paste from other programs. Have to use CTRL+C and CTRL+V. Not sure if it is only a setting. Enter does not accept selections when filtering for instance. If it can have all the functionality of EXCEL as well it would be great. Review Source Office 365 Administrator 5.0 November 6, 2026 AI summary based on a full review Smartsheet provides significant benefits in automating IT processes, such as onboarding and communication with managers. However, the reviewer mentions that the user interface for cross-sheet referencing in new views could be more user-friendly. Log in to unlock the full review, detailed ratings, and pros & cons Business Systems Manager Used the software for: 1-3 years 4.5 November 6, 2026 AI summary based on a full review Smartsheet enhances project tracking by consolidating information into a single source, improving visibility and accountability across teams. Although some advanced features take time to master, the overall experience is positive with effective automation reducing manual follow-ups. Log in to unlock the full review, detailed ratings, and pros & cons Project Manager Used the software for: 3-5 years 5.0 November 6, 2026 AI summary based on a full review This software is beneficial for project tracking and task follow-up, with strong automation capabilities and a great user interface. The reviewer did find the pricing to be on the higher side and noted some areas for improvement in AI output quality. Log in to unlock the full review, detailed ratings, and pros & cons AMS consultant Used the software for: Less than 1 year 4.0 November 6, 2026 AI summary based on a full review Using Smartsheet has streamlined project management by allowing for clear ownership and deadlines, along with automated reminders that reduce the need for follow-ups. A limitation is the absence of an automatic save function for responses, which could enhance user experience. Log in to unlock the full review, detailed ratings, and pros & cons Mary B. Flight Ops Coordinator Used the software for: Less than 1 year ### "All Retirement Forms in One Place, Saving Time" November 6, 2026 5.0 I use Smartsheet to keep track of my retirements before, during, and after, with the forms I need and all my retirements in one place. I can easily click the form I need, which saves me time, and we switched from paper to be more earth friendly. Pros I use Smartsheet to keep track of my retirements before, during, and after. Many of the forms I need are housed there, and it’s easy to click on the form I need, which saves me time. I like having everything, including all my retirements, in one place, and I use the MSP Retirement. I love Smartsheet and am glad we completely changed to it. Cons I would like the documents below each subtitle to be listed automatically in alphabetical order. Review Source Project Manager Used the software for: 1-3 years ### "Basic and Intuitive Editing, with Room to Grow" November 6, 2026 3.0 shareable sheet that doesn't live in Google or Microsoft so is relatively easy to have live documents between organizations that do not use the same native systems. Pros relatively basic and intuitive to use and edit Cons no auto-save feature that feels behind... and clunky sharing process in my experience Review Source Senior executive Used the software for: 1-3 years 4.5 November 6, 2026 AI summary based on a full review This tool offers a straightforward method for tracking identification numbers, which is beneficial for maintaining accuracy. A limitation noted is the loss of signatures following updates in Smartsheet. Log in to unlock the full review, detailed ratings, and pros & cons Owner 1.5 November 6, 2026 AI summary based on a full review Smartsheet offers valuable features for managing project dependencies and structured data, which can streamline communication. On the downside, its high cost and cumbersome usability may deter some teams from fully adopting it. Log in to unlock the full review, detailed ratings, and pros & cons A to Z R. Admin Used the software for: 3-5 years ### "Helps Us Run the Business Smoothly" November 6, 2026 5.0 Smartsheet helps me manage projects, organise tasks, track progress, and collaborate with team members in one place. It reduces the need for multiple spreadsheets, emails, and manual follow-ups. Its automation features save time by sending reminders, updating task statuses, and improving workflow efficiency. The main benefits are better organisation, improved team communication, fewer manual errors, increased productivity, and easier tracking of deadlines. It helps me save time, stay organised, and manage multiple projects more effectively. Pros It helps us to run the business smoothly. Cons Complicated interface: Some features are difficult to navigate, especially for beginners. Limited flexibility: It lacks some advanced spreadsheet functions available in Excel. High subscription costs: Pricing can become expensive for larger teams. Automation limitations: Setting up complex workflows can be confusing and restrictive. Reporting and dashboards: Customisation could be more flexible and user-friendly. Performance issues: Large sheets with complex formulas and multiple users can sometimes feel slow. Review Source Training Officer Used the software for: 1-3 years 4.5 November 6, 2026 AI summary based on a full review Smartsheet offers significant benefits in managing tasks and deadlines, providing a centralized view that aids in staying organized and following up on actions. Some users may find the initial complexity of certain features a bit challenging. Log in to unlock the full review, detailed ratings, and pros & cons Krystal F. ### "Easy Job Order Tracking That Saves Search Time" November 6, 2026 5.0 I use Smartsheet to track job orders and get updates. Instead of searching through files, I can find them with a click, and the search option cuts down on a lot of searching time. It’s easy and straightforward to use and creates a comfortable space. Pros I like how easy and straightforward Smartsheet is, and how it creates a comfortable space. I use it to track and get updates on my job orders. Instead of searching through files, I can track them with a click of a button. I value the search option because it cuts down on a lot of searching time. The setup was simple, understandable, and quick. Cons I strongly believe Smartsheet could use more color options for the fonts. Review Source Assistant Director of Finance, Pritzker School of Law 5.0 November 5, 2026 AI summary based on a full review Using Smartsheet has significantly reduced email communication and overall workload, making it a valuable tool for efficiency. The only downside is the difficulty in locating suitable training options. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 5, 2026 AI summary based on a full review The software significantly boosts team efficiency through effective task organization and automation of repetitive tasks. However, users may face a steep learning curve when first getting started. Log in to unlock the full review, detailed ratings, and pros & cons CB Charles B. Site Manager Used the software for: Less than 1 year ### "Perfect Construction Management Tool" November 5, 2026 5.0 Allowing us to keep ourselves and subbies accountable for the construction jobs to stay on time. It is easy to read by anyone Pros I like the simplicity of the interface. I also have had no bugs or glitches. My work place loves it Cons Sometimes the zoom is annoying but it works Review Source Project Controls Lead / Project Management 4.0 November 5, 2026 AI summary based on a full review This tool provides a centralized location for capital project information, which enhances data accuracy and accessibility. Some limitations include difficulties in achieving full company adoption and securing adequate support. Log in to unlock the full review, detailed ratings, and pros & cons Competition Support Specialist 5.0 November 5, 2026 AI summary based on a full review This software boasts a vast array of features that enhance management capabilities. On the downside, the reviewer finds it difficult to access effective training and guidance, which can hinder the learning process. Log in to unlock the full review, detailed ratings, and pros & cons Battery Manufacturing Engineer 4.0 November 5, 2026 AI summary based on a full review The platform excels in connecting disparate systems and automating workflows, providing practical benefits for users. On the downside, troubleshooting issues can prove to be quite challenging. Log in to unlock the full review, detailed ratings, and pros & cons ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.