# Page 58 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 58 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79104/Smartsheet/reviews --- Smartsheet 4.5 (3479) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 58 - Reviews of Smartsheet ## Showing most helpful reviews Showing 1426-1450 of 3479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jennifer T. Senior Consulting Manager Management Consulting Used the software for: 6-12 months ### "So good I purchased a personal copy" December 10, 2019 5.0 I use Smartsheet daily to deliver multiple projects to multiple clients. I also purchased a personal copy to use for a personal business as a small-scale CRM solution. The out of the box templates provide a foundation from which to build upon. One of my clients also raved about the fit and finish features that smartsheet has incorporated. Pros Smartsheet is a low-barrier-to entry project management, databasing, spreadsheet, form technology. The quick setup and ability to report and build dashboards is intuitive. The ability to share information with people makes the tool a great centralized source for delivering projects of any scale. Cons The dashboarding could have more robust capabilities and I would love the ability to do pivot functions. Also, some needed features seemingly take a long time to be incorporated into the product development roadmap. Review Source VN Viv N. Customer care Telecommunications Used the software for: 6-12 months ### "Smartsheet " October 2, 2023 5.0 Smartsheet is a good software to stay on top of all services of our business because has the ability of giving reports in the real time Pros Smartsheet is a great solution for teams looking to streamline the workflow and software also integrates with third party tools with Google drive making it easier to save work and share files. Cons Mostly the challenge comes whenever there is a new update on smartsheet sometime the account fail to be logged in on the mobile application however smartsheet is powerful tool for project management. Review Source VR Verified Reviewer Project Manager Cosmetics Used the software for: 1-2 years ### "great not only for project managers but for an organization as a whole who manage small projects" July 25, 2018 4.0 project management tool at its best with cloud storage Pros collaboration at its best, notifications and automated tasks to make managing work easier and share info and status updates with team and upper management. Smartsheet is always updating its features and functions and listens to customer feedback. Cons although you can start for free, if you get the business or enterprise level accounts they can be costly. Review Source PL Patrice L. System Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Smartsheet - Task Management" September 1, 2022 5.0 It has been quite smooth and very easy to use daily Pros It was fairly easy to use and very clear for Tasks and Case Management Cons Maneuvering through the various Worksheets; forming individual Dashboards; Better Reporting Review Source JM Jackie M. Project Manager Staffing and Recruiting Used the software for: 1-2 years ### "Smartsheets for Event Management! " December 17, 2019 5.0 Pros I love the functionality to be able to set up rules that alert us when we have an upcoming deadline. I build our entire event project plan into smartsheets and it helps keep my team members all aligned with their tasks and deadlines. It also keeps me organized and sending follow ups when needed and creates less "chasing" on my end. Cons There are some features within smartsheets that because I don't have the background in true project management are hard for me to do. One example of this is Ghantt charts, they are complicated to me. I more so think that's just something I need to spend more time learning. This one con is some what silly, but the limited font is also something I like least about the software. Admittedly, in the grand scheme of things, that is no big deal. Review Source AM Angelina M. SOP Liaison Public Safety Used the software for: 2+ years ### "Great work Smartsheet" September 28, 2021 5.0 I really enjoy using Smartsheet and continue to recommend it to other companies. Pros I like the ease of access for outside users with the forms created and the alerts that are done when the form is submitted. Cons The alerts at times come in as one email for a few notifications instead of separate emails for each submissions. At times we need to have an email for each submission. Review Source MB Marissa B. Director, Program Management Philanthropy Used the software for: 2+ years ### "Affordable collaborative tool for small teams" June 16, 2017 4.0 Our team adopted this almost 2 years ago and are still using it extensively. Not everyone in the organization likes the tools and some refuse to get on it, but those of us who use it have found it a valuable tool for collaboration within our team and also between several departments. Pros Ease of use - very similar to Excel in functionality while operating as a database. Collaboration - easy to use simultaneously as other team members, track changes, and maintain up to date info. Data links to Excel make complicated spreadsheets/dashboards link to collaborative site easier. Cons Clunky in its reporting - not a lot of flexibility to play with the data without completely redesigning the report. There are no graph functions for dashboards yet. Editing sheets that are linked to other sheets sometimes causes errors in links or reports because of small changes in headers, or similar. Review Source AE Amr E. accountant Civil Engineering Used the software for: 2+ years ### "Smart sheet review" December 15, 2023 4.0 Pros At all it is like excel with it is helping for business management Cons it is use for writing memories and classify numbers Review Source TA Tonya A. Project Manager Medical Devices Used the software for: 1-2 years ### "SmartSheet Review" October 9, 2019 4.0 As our company grows and becomes more complicated, Smartsheet helps us make sure tasks do not slip through the cracks. In addition, as we gather data in Smartsheet we can go back and confirm budgets are correct and timeframes we were estimating are accurate. Pros The ease of implementation and use of Smartsheet allowed us to be up and running with minimal downtime and the templates save time when we start new projects. Cons The newest update moved the comments to the left side and the one before that moved navigation to the left side. I liked it the way it was before these changes to be honest but the tutorials when changes were taking place were helpful. Reason for choosing Smartsheet SmartSheet gave us the capabilities we needed without having to a big learning cure and giving us more than we needed and at the price point we could afford. Review Source RM Raisa M. Project Coordinator E-Learning Used the software for: 1-2 years ### "Smartsheet is a great project management tool " December 19, 2022 5.0 Pros \- Ease of use - Visual Appeal- Integration of familiar tools Cons \- More user prompts- Customer service issues Review Source BG Barend G. Group IT Manager Construction Used the software for: 2+ years ### "User support not satisfactory" July 6, 2021 4.0 Users require a lot of admin back-staff (People) from offices to manage/check/correct all the information on a daily basis and this then defeats the purpose of trying to save on resources, time and cost to management operations from mobile devices Pros The fact that you can interact with mobile devices via templates created/managed from central offices by non-programmers (Normal users) Cons Not flexible enough for our needs/requirement and support team unavailable or unable to assist users Reason for choosing Smartsheet N/A Review Source AA Arika A. Sales Specialist Chemicals Used the software for: 1-2 years ### "Great for Managing Events" September 8, 2022 5.0 Overall I like smartsheets. It's easy to navigate and a great way to create a quick questionnaire too. Pros The feature I like most is creating forms to track and manage our lectures and tradeshows. Cons One of my least favorite thing about this software is that It's difficult to keep my team on the same page. We are a large company and are not able to provide everyone with a login. The only way one of knows if changes have been made or if action is required is if we are tagged. Review Source Andrea Yarlyn Q. owner Marketing and Advertising Used the software for: I used a free trial ### "The definitive tool to manage projects efficiently and collaboratively." September 14, 2023 5.0 It's great I like the real time collaboration ability it's been really helpful. I can share spreadsheets with my team and work simultaneously on the same project, which allows me to save time and avoid confusion. Pros I like it because I can plan, track well, and automate the work very efficiently. In addition, the link functions between pages and the possibility of creating forms are really very useful. Cons Well, sometimes it can be a bit complicated to be able to get an overview of all my running projects. Review Source SS Steve S. Consultant Management Consulting Used the software for: 2+ years ### "Terrific, customizable software for project management and more" April 8, 2019 5.0 Smartsheet is great for team organization, and that's where it shines. Whether you have a large project or a small group task list, it can do the job and do it well. It's easy to customize, easy to onboard new users, and a great help in organizing and prioritizing the work that needs to be done for the project. I really enjoy it and always recommend it to clients! Pros Unlike some other project management software I've used, Smartsheet is very customizable. It can be set up using templates or freeform, and the reporting you can generate from it can also be set up to meet your needs. It's not difficult to learn to use, and most people can be up and running as users (if not designers) almost immediately. It's pleasant to look at, as well. They are great at helping you get set up and working with it. Cons Oddly, some of the keyboard shortcuts are annoying and don't work as I'd like them to, but I'd consider that a fairly minor complaint. There's a learning curve to design effective sheets, but that's true for almost any software of this type. Review Source ES Evan S. Quality Assurance Coordinator Food Production Used the software for: 6-12 months ### "Overly complex version of excel" September 21, 2023 2.0 Not great. Some people liked it, but most didn't and it was replaced for free. Pros It seemed like the design was good and intention of creation was solid. Had a lot of options and interfaces. Cons Most features were not utilized. We made a scheduling excel sheet that did everything we needed it for. Review Source VR Verified Reviewer Project Manager Marketing and Advertising Used the software for: 2+ years ### "Great Project Plans" December 21, 2022 5.0 Pros Easy to quickly work up a project plan and share with clients and others. Cons I wish it had better 3rd party integrations. Review Source SW Stephanie W. HR Assistant Construction Used the software for: 2+ years ### "Smartsheet is perfect for assuring the job is getting done!" October 4, 2023 5.0 Smartsheet allows me and my team to assure that everyone is getting the job done. Allows for easy tracking, managing and overviewing things. Pros I love how you can invite others. Being able to track things and others see the progress is semmless. Cons Can take some time to learn the system. Many different moving parts. Review Source MD Max D. COO Biotechnology Used the software for: 2+ years ### "Integrated project planning across departments and sites " December 5, 2019 5.0 We look to meet aggressive timelines and this allows us to simultaneously keep a detailed and high level understanding of the timeline and its critical path Pros This platform allows seemless project planning and management of key deliverables and critical path awareness across sites and departments. It is easy to use and manage user access. Cons It is not a con of the product, but more a statement of the process. It is only as good as the frequency and detail that it us used. Even the best project plan is useless if it just sits on a shelf. The ease of use helps to ensure that this does not happen Review Source GM Gokularaja M. IT Recruiter Staffing and Recruiting Used the software for: 1-2 years ### "Reviewer" January 9, 2023 5.0 Very very good and excellent software. most likely software Pros The smartsheet is very very useful for project management and Idea management. i daily use this software for tracking. i strongly recommend this software Cons Over all super. May be change in tracking themes and update may be must. Review Source CL Connie L. Contract Admin Machinery Used the software for: 2+ years ### "Minute by minute Smartsheet user" October 8, 2019 5.0 We have a problem getting information out to the teams, however with Smartsheet and the automation process, everyone is informed in a timely manner. Pros Ease of use and sharing ability. We share all of our job sheets with various teams and they like getting informed timely. Cons Some times the updates come so fast I barely get used to a change and it changes again. But always for the better. Reason for choosing Smartsheet Seem like it would the job! Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The be able to communicate easier. Review Source DB David B. Project Manager Utilities Used the software for: 2+ years ### "Great software for collaborating and organizing. " October 6, 2021 5.0 Pros The ability to use across multiple platforms. Cons The lack of limitations on sheet control given to non-admin personnel. Review Source CS Cesar S. Virtual Tech Consumer Services Used the software for: 1-2 years ### "I like to be able to share with ease." July 6, 2022 5.0 Pros I like to be able to share any document of importance with ease. Smartsheets allows you to share in a company wide manner with no hassle. The ability to have multiple documents and reports or what ever needs to be shared in mass is very helpful. Having this will allow you to cut down drastically in emails or having to send it to every party manually. Cons It will cause certain documents to be protected in a way that if you need to share it with a secondary group, they will need to send a request to access that document. Its good for accountability, definitely, just one or two extra steps that get in the way if you are needing something in a hurry. Review Source SB Sana B. manager Graphic Design Used the software for: 6-12 months ### "Easy and User friendly tool for project management" July 14, 2022 5.0 Smartsheet is the main stage that can scale from a solitary task to start to finish work the executives, interfacing business on a no-code, cloud-based stage where anybody can make the arrangement they need to be supported by the control and security IT requires. Pros I literally love the effortlessness presented by Smartsheet. The experience I have with cutting-edge project devices is that frequently they eliminate with their size - a few out of every odd task is a billion-dollar drive. That is the point where I rest on Smartsheet - when I really want to adjust individuals about a drive, to follow and dole out liabilities, we work with Jira tickets and I can undoubtedly glue related connections to the arrangement - this in an easy-to-use way. Cons Smartsheet mobile App needs some advancement in showing a notification. The free user profile sometimes sucks which in the middle of nowhere creates problems. Review Source CM Chris M. OPERATIONS MANAGER Construction Used the software for: 2+ years ### "Smartsheet - Scale Up & Ramp Up Quickly" August 27, 2019 5.0 In my current role I have solved many issues from KPI & financial reporting, lead vs. project forecasting, sales pipelines, and other workflow management issues (holiday approvals etc). In a previous role I was able to greatly speed up cross collaboration across a multitude of business groups via automatic reporting on a wide range of projects; which greatly improved overall company efficiency & success at that particular firm. - Pros I love the fact that it is every easy to use, can do almost anything, and is extremely collaborative. Cons Sometimes formulas that work on one sheet may not always work on another, and occasionally there are odd syntax errors. Reason for choosing Smartsheet Smartsheet is way easier to use, and way cooler! Review Source KB Kirstin B. VP Content Strategy Marketing and Advertising Used the software for: 2+ years ### "Flexible on the go. " August 22, 2023 5.0 I have used smart sheet for many uses for 10 years now. I recommend it often because it is customizable and integrates well. Pros Being able to engage in many formats with each line. Tagging team members and attaching files is more efficient using Smartsheet than other collaborative tools Cons I would appreciate the ability to have multiple tabs in a single sheet. I have not run into many specific examples of smartsheet not being able to fulfill my needs. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.