# Page 6 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Smartsheet the right Project Management solution for you? Explore 3508 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79104/Smartsheet/reviews --- Smartsheet 4.5 (3508) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Smartsheet ## Showing most helpful reviews Showing 126-150 of 3508 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lauren M. Director of Engagement Non-Profit Organization Management Used the software for: 2+ years ### "Smartsheet is a great project management tool!" November 26, 2024 4.0 Pros I like that Smartsheet has a lot of different functions. It can be used for project management, inventory or event event planning. It's very easy to use and it seems like the builders are listening to the customers when they request new features. Cons Sometimes it feels like there are too many features to know how to use or benefit from all of them. Review Source TR Tanya R. Founder Design Used the software for: 1-2 years ### "Not the best option for project management" January 8, 2025 2.0 I honestly wouldn't recommend it from my experience (sorry!) for use with a team. The pro plan might offer more features but I'm not aware exactly how much better it would be. It might be useful if you need a simple free option for managing your own tasks but for project management with other team members and departments it's not the one. Pros It had basic project management tools that allowed different team members to provide updates on tasks. Cons It has so much less functionality that other project management tools such as Asana or Trello. It's worth mentioning our team was using the free plan with only the manager on the basic plan. But there are other free software out there that do a much better job. Review Source JH Jace H. Sr. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Best PM Tool Available" October 16, 2024 5.0 I used this a few years ago as a PM and I wish that I could have it at my current role. I have used many different tools, some good and some awful, but if I had 1 choice, it would be Smartsheets. Pros This is the best tool I have used as a Project Manager. There are so many features that I could write about, but most importantly you will not need additional tools/software to track projects. The ability to track a project, update timelimes based on missed deadlines, share with a customer and have a live document is so important for a successful project. Cons It is expensive. There is also a learning curve. I would say for beginner level use and just navigating around, it is very user friendly. But like Excel, there are so many things it is capable of and it takes time to figure them out. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) We wanted a better PM tool, for tracking projects, updating timelines and the ability to share with our customers Review Source VR Verified Reviewer Project Manager Accounting Used the software for: Less than 6 months ### "Smartsheet Review" May 18, 2026 2.0 Great for sharing with other companies or clients but as previously stated much easier to navigate once you export into your own spreadhseet Pros I like the ability to share data from clients. It can be exported into spreadsheets to share internally within your own company. Cons Once the smart sheet is opened, it can be difficult to navigate withing smart sheet. Much easier to export into your own spreadhseet. Review Source WW William W. Administrator Education Management Used the software for: 2+ years ### "Great for Project Management" March 14, 2025 5.0 Pros It has been the best tool so far, so easy to learn and use Cons Since I started using it, it has been working well Review Source RJ Ramos J. Senior Researcher Education Management Used the software for: 6-12 months ### "The Ultimate Collaboration Hub for all teams" February 20, 2025 5.0 Pros I like the customizable dashboards that smartsheet has which enable you to monitor and oversee your key metrics in one place. Its robust reporting tools are invaluable in spotting and sorting out critical issues. Cons Configuring automations for advanced workflows requires high technical knowledge. Review Source GT Gary T. Learning Architect Telecommunications Used the software for: 6-12 months ### "A great to use but complex tool!" March 10, 2025 5.0 I have largely used it over the past year to track project progress, as well as creating various dashboards to host information and status of important product updates. I have not got full use from the product yet, as it offers a wide range of features that take some time to learn. Pros It is great for managing tasks, tracking progress, and collaborating across teams. Using the pre-built templates can also save a lot of time. It feels like using excel style sheets, but with much of the formatting work already done for you. Cons One of the main drawbacks of Smartsheet is its steep learning curve, especially for new users or teams unfamiliar with project management tools. The interface is powerful, but it can be overwhelming at first. I cannot comment on the training materials provided, as I have not used them. Review Source KO Keegan O. Supervisor Education Management Used the software for: 2+ years ### "Great Project Planner" March 12, 2025 5.0 Pros So easy to learn and use. The pricing is also worth it Cons It has been working greatly, I have no issues Review Source LP Laura P. Salesforce Admin Health, Wellness and Fitness Used the software for: Less than 6 months ### "There are better options. " June 12, 2025 3.0 I would like to note that I only access the tool when I need to. Because it is what our team uses, I have resorted to keeping my tasks in a linked word doc or in my notebook. Pros I like that the filters are very easy to use when we are looking at the kanban view. It is easy to drag and drop between tasks. Cons I do not like how messy it looks. The view is overwhelming from every view option. It is easy to get lost when looking at several tasks at once. Review Source CH Colin H. Project Manager Construction Used the software for: 6-12 months ### "Smartsheet - Great interactive tool" October 14, 2024 4.0 Very good overall experience. Great tool to use to keep up to date in the moment for many people. Keep tracks of pictures, notes, deadlines and much more. Pros Great interactive tool for working with any individuals for projects. Even multi company uses to avoid email big down Cons Filtering for specific items in the list has to be set up by an admin. Ideally filters can be done easier without having up adjust the sheet. However, once it’s set up it works well. Filtering is done in one list (not the same as excel spreadsheet) harder to find what you want to filter Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Trying something new, it had email notifications that were sent with status reporting Review Source LM Lachlan M. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Smartsheet gave our planning a solid jump-start" May 7, 2025 5.0 Smartsheet helps organise tasks fast and don’t ask a big learning curve for teams of every size Pros It’s packed with templates and little automations you can tweak, and for this price point you rarely get that mix in other project tools Cons Sharing works nice but the Gantt view still feel cluttered and the mobile app could load smoother Review Source MA Madalena A. Data Analyst Banking Used the software for: 1-2 years ### "Smartsheet is quite extensive solution for work management" February 5, 2025 5.0 Pros Smartsheet is quite extensive workspace solution that halps me alot. Cons Smartsheet is working so good so far and I have no objections. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Smartsheet is proper for larger teams and have better features. Review Source MF Monique F. Finance Administrator E-Learning Used the software for: 2+ years ### "Basic functionality to connect a remote team" October 28, 2024 3.0 Overall the system is okay for short term projects, but slightly clunky and less robust than we need for longer and/or more complex work. Ceased to use after finding cheaper/existing options that could be leveraged for the same or better result. Pros Live collaboration enables our remote team to work together seamlessly. Cons Looks like excel, but does not have the full functions. Layout is not always user friendly and takes extra time for some users to acclimate. Wish the system was more robust, especially for the price. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Smartsheet Our internal team at the time was not well-versed in MS team or Excel, and we did not have the internal connectivity needed for a larger remote team. Smartsheet met the immediate needs and our managing admin who used the system daily preferred the workflow and functionality over other systems. Review Source BP Bratislav P. PMO Strategic projects Management Consulting Used the software for: Less than 6 months ### "Smartsheet, our choice for PMO" October 28, 2024 5.0 It is related to complete solution to managing projects. Now we use it every day and it is systematic, easy to use and not expensive. The automated workflows simply save your time that you can use for other a activities now. The availability of the mobile app is very convininet for the top management overviews of the project status anytime. Communication within the project plans is thorough and easy. Smartsheet will remain our tool for a very long time, I am sure. Pros Solution to managing projects are execellent. They collect data from multiple projects into simple and useful dashboards for overview that the top managers adore. It helps us boost our PM process efficiency on a daily basis. Cons The design could be a bit more modernized. But it is not a big deal to be jonest. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Smartsheet Looks more mature and professional to our team. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) No finished solution. It is simply excel. Review Source KS Kenya S. Program Manager Hospital & Health Care Used the software for: 2+ years ### "SmartSheet is a Smart Tool" March 28, 2025 5.0 My overall experience with Smartsheet has been great. I love it and it allows me to work efficiently Pros I love that it saves my work real time and allows team collaboration and the ability to assign task. Cons What I like least about Smartsheet is the complexity. Overall, once familiar, things get easy to navigate Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Smartsheet is more efficient and manageable between multiple teams Review Source RC Roberta C. Human Resource Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Smartsheet : How Considerable for Project Management" December 16, 2024 4.0 Pros Its effective project management solution with a number of features and capabilities. - Supports project management - Supports file sharing in real time - Supports team collaboration - Helps to automate repetitive tasks -You can generate reports Cons Has an overreliance with internet connection Mobile application doesn't offer full desktop functionality. Review Source JC Juniper C. Director E-Learning Used the software for: 2+ years ### "My project management powerhouse smartsheet." November 13, 2024 5.0 Smartsheet has come to help us with project management, communication and kept our team enabled projects on time. Pros Smartsheet combines the environmental comfort of spreadsheets with powerful project management functionality. What I really enjoy is being able to customisable workflows, automation of tasks and real time tracking with collaborative features in a highly intuitive interface. Cons Smartsheet has a lot of functionality, which means it takes time and intentional exploration to become proficient in everything it can do. Review Source VA Vanisha A. HR Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Complicated software" January 16, 2025 3.0 its ok but i would prefer other apps over this particular app. Pros It enables people to plan, assign task and track the process of projects. Cons It is a very complex and the mobile app is inadequate and have limited reporting capabilities. Review Source Danny T. Director, Digital Marketing Automation Information Technology and Services Used the software for: 1-2 years ### "Solid Application and much better than Excel" October 17, 2024 4.0 I worked with a few other applications like Quip, Airtable, and excel, but Smarsheets has a comprehensive capability to address several use cases. I used to automate invoice approval, project intakes, and project management, and they have reduced resourcing and effort. Pros It's feature-rich, especially with the automation capabilities that are baked in. Cons As with all software, there is a learning curve, but once you get over that, it is a solid application that can solve many types of projects and processes. Switched from [Quip](https://www.capterra.com/p/151651/Quip/) I needed something something more feature-rich and out-of-the-box capabilities Review Source JC Juan C. Manger Accounting Used the software for: I used a free trial ### "Great tool" April 11, 2026 5.0 My overall experience with smartsheet has been excellent and extremely pleasant. This tool helps my business. Pros What I like the most about smartsheet is the task management and task organization features that it has. Cons What I like the least about smartsheet is the fact that it’s very expensive for small businesses to have. Review Source LW Leslie W. Senior Designer Architecture & Planning Used the software for: 6-12 months ### "Very useful project management tool for Architects" September 30, 2024 5.0 I use it regularly and find it very helpful for project management as an architect. Highly recommend. Pros Smartsheet is a wonderful tool for me. I use it to create tasks list broken down by project schedule and then can notify key team members about those tasks. They can update whether or not it's been finished so I can keep track of what's been done. I utilize their Gantt charts also to produce project timelines for clients - and in particular clients with whom I have multiple projects, and they can see them all in one place by creating a widget that shows all ongoing timelines in comparison. Very useful. Cons I think there is a learning curve to it that can be a bit challenging. And finding the time to access learning resources to get up to speed is difficult at times. I'm not sure there's a good answer to that issue - it is what it is. Review Source JA Jacqueline A. Quality Assurance Specialist Mental Health Care Used the software for: Less than 6 months ### "Positive Experience with Smartsheet" October 10, 2024 5.0 Smartsheet exceeded my expectations. A solution was needed in my workplace to provide swift communication to our leadership team on negative feedback collected from customer survey calls. A customized Smartsheet template was created and is in full use in our organization. This provided a simple solution to our team. Prior to the implementation of the Smartsheet, we used email communications. This format caused delays, was time consuming, caused email congestion, and were difficult to address in a timely manner. With Smartsheet, our management team was able to develop default questions with fillable blank text boxes for the survey responses within the product. The text boxes also had ample space for all word characters needed. It also had a flagging symbol that allowed our organization to identify and escalate formal complaints to our leadership team at an eye's glance. The drop-down menu feature was utilized template with frequently used answers as weel as names of pertinent subordinate staff and their supervisors eliminating need write them out manually. The availability of these components, as well as the software's ability to transfer the data into a spreadsheet immediately after submission of the entry criteria, made the process seamless. This is clearly an excellent product. It is just what our organization needed. Pros The greatest highlight of using Smartsheet is the software's ability to swiftly transport data entered into an organized spreadsheet. Cons I liked everything about Smartsheet. The software was simple and readily available for use without any glitches. Review Source TH TERESA H. Project Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Our experience with Smartsheet for client implementations" October 9, 2024 5.0 Smartsheet was easy to learn and very flexible. Pros Smartsheet is great for client implementations. We were able to configure worksheets to meet specific implementation processes. We were also able to provide the client with the ability to update some or all of the worksheets within Smartsheet as well as create a document store for the client so we could keep track of official versions of documents. Cons I wish there was a less expensive option to allow client users access without paying the additional cost for that. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Smartsheet Smartsheet has more flexibility and is easier to learn. Review Source TW Tiffany W. Senior Paralegal Hospital & Health Care Used the software for: 2+ years ### "Smartsheet Heavy Organization" November 4, 2024 5.0 We use smartsheets heavily to automate the workflow between teams. Once entries are made or statuses are changed, different teams are alerted to begin the next step. We are able to monitor status between teams and easily gather information. Pros We use Smartsheet very heavily and I enjoy the automations and workflows. They are extremely easy to set up and have a lot of functionality. I also like that different smartsheets can interact with each other. We use Smartsheets to streamline many of our processes and allow for better collaborating between teams. Cons I don't have any cons. The software does exactly what it is intended to do. Review Source Otilde R. Product Designer Information Technology and Services Used the software for: 1-2 years ### "Smartsheet: Project Planning Reinvented" September 30, 2024 4.0 It is very flexible, enabling one to have a personalized order of work and flow, which may suit a certain design project. Pros With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time. Cons Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough. Switched from [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) This made a single point of location for our project data and also led to a reduction in cases where you have to manually interface a different system. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.