# Page 61 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 61 - Is Smartsheet the right Project Management solution for you? Explore 3508 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79104/Smartsheet/reviews

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Smartsheet

4.5 (3508)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 61 - Reviews of Smartsheet

## Showing most helpful reviews

Showing 1501-1525 of 3508 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BS

Ben S.  
Marketing  
Real Estate  
Used the software for: 1-2 years

### "Holistically Manage Your Complex Projects "

December 29, 2020

3.0

Overall, we are happy with our roll-out of Smartsheets, as it has allowed us greater organization and insight into our project plans and their successes. While there is a learning curve, by keeping our team involved with utilizing this program to its fullest capabilities, we have seen great success.

Pros

Great visual management features of project plans and schedules. Task tracking allows our project managers to make sure that everyone on the project team knows their specific tasks, when they're due, etc. We love the layout of the project plans, which allows for color coding and easily breaking down tasks within a larger project plan. Easily shareable with project members.

Cons

There is a lot to Smarsheets which can be intimidating to new users, and it's not the easiest to pick up with so many options for customization.

Review Source

KZ

Kelly Z.  
Post Producer  
Entertainment  
Used the software for: 1-2 years

### "Excellent Software"

October 13, 2022

5.0

Pros

is very simple to use. We use it at my company for project management and keeping track of finances. It is very simple and integrated seamlessly into our workflow. We would be lost without it now!

Cons

Really no qualms about the software. It's been nothing but helpful for my team.

Review Source

Rono K.  
Web Developer  
Computer Software  
Used the software for: I used a free trial

### "Smartsheet is smart indeed! From their useful functions to timely notifications."

August 1, 2023

4.0

The more I use the more I love it! They should keep up the good work.

Pros

I love how was made to be user friendly, all you need to know is the basics and the rest is intuitive.

Cons

Although is cheap, it can be a little buggy sometimes.

Review Source

VR

Verified Reviewer  
SyteLine Administrator/Analyst  
Plastics  
Used the software for: 1-2 years

### "Review of Project Management using SmartSheet"

October 22, 2019

4.0

We are able to track projects with multiple users in our business. We can do new projects for implementation, changes in the organization, or communication sheets between different department to track status.

Pros

I like because it is a good project management tool to track actions due by team members. It can send notifications to users when something is updated on a sheet and it can also send reminders if you would like it to. You can share sheets with multiple users and they can access online and make updates. This is real time! You can see who is in the sheet same time as you!

Cons

The thing is like least is using attachments in . It is nice if you aren't modifying the attachments, but in my opinion updating attachments gets tricky.

Review Source

VR

Verified Reviewer  
WHS Advisor  
Education Management  
Used the software for: 6-12 months

### "Smart Sheet"

March 6, 2019

4.0

It is great have all your documents available on the go. The overall experience has been really good.

Pros

This software is easy to use once you get your head around it. keeps everything organized and makes compliance easy. Also having everything at your fingertips whilst you are on the go is great as well

Cons

You actually need to spend time working around it to get an understanding it. There are no easy shortcuts to anything. If you have a workforce that isn't organized and has their head around technology, they may have problems using it.

Review Source

SG

Santiago G.  
Foreman  
Construction  
Used the software for: 2+ years

### "Smartsheet Review by GWS Inc."

August 26, 2021

5.0

Pros

Makes the projects more efficient, the engineers like having all information including photos accessable.

Cons

It is cloud based so if you are in an area with bad internet sometimes its hard to load large documents

Review Source

JY

Jordan Y.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Easy to use and maintain. Customizable"

December 1, 2022

5.0

Pros

Very customizable and easy to train others to use.

Cons

The program is not always super intuitive

Review Source

Savanna G.  
Research Associate  
Pharmaceuticals  
Used the software for: 1-2 years

### "Smartsheet Review"

August 3, 2018

3.0

Pros

I like that this software updates in real time and can be shared and used amongst a team of individuals. I love the alerts feature. The app is well developed and has many great features and attributes

Cons

When exporting the data to excel or vice versa it often does not translate well. Moreover, the program crashes when overloaded and then takes a while to reboot.

Review Source

NW

Nate W.  
Estimator/Project Engineer  
Construction  
Used the software for: 2+ years

### "Smart Sheet Review-Long Time User"

July 7, 2020

5.0

is a great tool to use for teams of people who need to share information daily. It is easy to use and teach. Smart sheets ability to store information in an organized way is invaluable.

Pros

What I like most about smart sheet is the ease of use, collaboration, and customizable tools. It is also great for adding up dollar amounts associated with different projects all on one collaborative sheet. The ability to color code cells depending on if a box is checked or not has been very helpful.

Cons

Smart sheet could benefit from incorporating some new features such as different views or different ways to organize files in the paperclip.

Review Source

mC

mercedes C.  
jefe de Proyecto  
Information Technology and Services  
Used the software for: 6-12 months

### "Valoración "

March 22, 2023

5.0

Utilizamos dos proyectos en prueba con la herramienta y vimos problemas a nivel de calculo de los avances.

Pros

La gestión de las tareas y la visualización de los datos.

Cons

El soporte de la herramienta , esta basado en vídeos muy genericos.

Review Source

KL

Kulwinder L.  
Sales and Business Development  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool for project management and collaboration"

October 13, 2021

4.0

Pros

Very intuitive and easy to use. I like being able to control sharing of different worksheets.

Cons

Lots of clicking sometimes to do a simple task.

Review Source

KN

Kendrick N.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "I love smartsheet"

November 9, 2023

5.0

Pros

everything. No glitches, easy to use, no hassle at all.

Cons

Nothing to dislike, its like that flavor of ice-cream you love so much once you find it, you're good.

Review Source

AM

Andres M.  
Research  
Civil Engineering  
Used the software for: Less than 6 months

### "Samrtsheet Review "

April 17, 2024

5.0

Overall I will give a 4 out of 5 stars

Pros

Saves you a lot of time with task management and scheduling, has a high performance on its new feature updates

Cons

Sometimes their customer service is a bit slow in their response

Review Source

CW

Celine W.  
Lead Graphic Designer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Does a decent job"

October 6, 2021

4.0

Pros

I like that this software is pretty easy to use and doesn't take a lot of know-how. If you know how to use other versions of what offers it's easy to pick up.

Cons

I think the link I like the least is that sometimes sharing and making sure permissions are set up makes it somewhat difficult.

Review Source

DC

Doris C.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Easy and collaborative"

October 20, 2021

4.0

is very useful, because I can be aware about my team assignments, critical dates in projects and if I'm having free resources or they are full capacity all in one sight.

Pros

is easy to use, the team can adopt it rapidly and it's a good alternative to "traditional" project softwares

Cons

When I assign less than 100% to a resource the time doesn't adjust automatically, maybe there's a way to manage it but for now I have to do it manually

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Smartsheet

Because cost-benefits

Review Source

VR

Verified Reviewer  
Filmmaker / Senior Video Editor / 2D Motion Graphics Designer  
Media Production  
Used the software for: 6-12 months

### "One of the most important programs in organizing your work tasks."

December 26, 2022

5.0

Pros

One of the most important things is its ease of useI have worked on it without any problems and am editing and writing new tasksAnd it can be shared by any member of the company via the linkVery fast in executing orders, and as soon as anything is modified, it is saved and seen by everyone who refreshes the link.

Cons

I did not face any problem by working on Smart Sheet, I recommend it to friends.

Review Source

aM

ali M.  
PM  
E-Learning  
Used the software for: 2+ years

### "Smartsheet Make life easier"

October 8, 2019

5.0

allows us to manage projects and deliverables easily and efficiently. We can have more than 1 person working off the sheet. We can even invite our customers to upload to the sheet and fill in areas. If needed we can just download to excel and send it on its way.

Pros

I love the sharing aspect of it and that many people can be working off the same sheet.

Cons

Airtable has a few neat options that could also easily integrate.

Alternatives considered

[Airtable](https://www.capterra.com/p/146652/Airtable/)

Reason for choosing Smartsheet

Company chose.

Review Source

Renee S.  
Director of Learning and Development  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "BEST Project Management Software"

January 16, 2019

5.0

We implemented in my company several years ago as a project management tool. We needed something that could integrate with other software like Google, O365, and Dropbox and Smartsheet came with a lot of integrations. We use Smartsheet for everything from data tracking processes to full-scale executive project dashboards. Its ability to be a solution for small needs and large needs alike has made it a go-to program for us.

Pros

Its similarity to Excel makes it very easy to use but also very flexible as well.

Cons

I can't think of anything. I'm always disappointed when I have to use another software on a project because nothing else compares.

Review Source

VR

Verified Reviewer  
R&D Engineer  
Building Materials  
Used the software for: 2+ years

### "A great collaboration tool"

February 5, 2019

5.0

Keeping track of project schedule, action items.

Pros

1\. Project team can work simultaneously on the same work sheet. 2. Gantt sheets - helps keep track of project schedule

Cons

Does not have all the capabilities of Excel.

Review Source

JB

Joseph B.  
Finance & Operations Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Smartsheet - Great software!"

December 5, 2019

5.0

Our procurement team keeps detailed reports for most of our projects which keep both clients and vendors engaged and on track. I use this to track all of our project billing status, invoicing, payment history, employee training schedules, etc. Very versatile, and functional.

Pros

Regular updates and new features come out all the time. They have made great effort to be a leading technology and are always finding ways to improve functionality and user experience

Cons

Not all of the Excel formulas are available, charts/graphs aren't as flexible as I would like, and maximum cell limitations (columns/rows) force me into interesting work-arounds at times.

Review Source

JL

Jeff L.  
Software Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Simple and efficient"

September 29, 2020

5.0

I look at as a smart google sheet with some reporting tool. It's easy to use and easy to collaborate. It has some small features that made us stick with it. Overall I think we will continue to use it for a while.

Pros

We have tried various project tracking tools, and finally landed on , which is perfect for what we need. We have multiple teams, and it is easy to setup, manage, and monitor for each team's projects. It's also very easy to use even for non tech people.

Cons

We use to track the main projects, but for each project there are several tickets that we track using Jira. Would be nice to have some easy way to integrate 3rd party systems with smartsheet for project tracking and monitoring. Also smartsheet has various limits on rows, sheet number, etc. Had to work around it a few times.

Review Source

JA

Jaret A.  
Sales Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Like a mix of google sheets and monday"

May 18, 2023

3.0

is only as good as you make it. There are a lot of different uses you can use with it, but for us, using google sheets and monday served better for our needs.

Pros

is easy because it because it gives everyone visibility into a document at the same time. People can check who made which edits.

Cons

We use like how most people would use google sheets. It was pretty much the same thing, except google sheets is cheaper.

Review Source

ashley O.  
blogger  
Medical Practice  
Used the software for: 1-2 years

### "Easily Managed"

January 29, 2019

5.0

I can keep track of all of my patients at such ease. Notifications and alerts are awesome and always on time. Any task that needs tending to was always prompt and on time thanks to this amazing .

Pros

Notifications and time management for patients is awesome.

Cons

There logo could be a bit more vibrant. I would also suggest they add new features very month or so. such as sharing and multi clicking

Review Source

CS

Chris S.  
Foreman  
Construction  
Used the software for: 2+ years

### "Awesome Visualizations "

December 5, 2019

4.0

It has been a great experience sharing and expanding the possibilities using it with different coworkers.

Pros

I love the use of forms, ghantt charts, and automations.

Cons

I would love to see the implementation of utilizing newly submitted forms to drop into a selected parent row.

Reason for choosing Smartsheet

Marketing made it clear how powerful is.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Love sheets, not easy to lose, easy to share and collaborate with people.

Review Source

DSS

Darren S. S.  
Manager  
Maritime  
Used the software for: 1-2 years

### "Powerful, easy-to-use platform that can turn anyone into a spreadsheet power user"

December 27, 2019

5.0

gives you the power to build detailed and dynamic forms, spreadsheets and basic data capture systems without the need to learn alot of code. We were able to replace alot of existing spreadsheets and basic data capture systems with ease.

Pros

Straightforward, easy-to-use interface that does not have a steep learning curve Excellent documentation on working with advanced features Forms and automation allows for simple data capture

Cons

Collaboration features are not as strong as the alternatives Formulas can be confusing if you are not familiar with spreadsheet calculations

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Smartsheet

Easier to catch on

Review Source

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