# Page 7 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3502 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79104/Smartsheet/reviews --- Smartsheet 4.5 (3502) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Smartsheet ## Showing most helpful reviews Showing 151-175 of 3502 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PI Pathan I. Project and Program Consultant Architecture & Planning Used the software for: 1-2 years ### "Smartsheet - Data to Dashboard " November 10, 2024 5.0 The Smartsheet is a great platform for data visualization and project management. It helped me reduce the cost of two software programs, Power BI and MSP, into one. Pros The data visualization along with the data automation helps to get insights of the data. Cons The Gantt chart options are to be added more to get a better look ahead & the Cost is higher than that of competitive software. Review Source AV Awit V. Registrar Education Management Used the software for: 2+ years ### "Smartsheet - IS THE BEST!" October 7, 2024 5.0 Pros I've worked on Smartsheet for many years and have always said it's like Excel but on steroids! My favorite part of Smartsheet is the automation alerts we can create. Cons That you can't have multiple font colors in one cell. Sometimes the data we enter into a cell needs to have a specific font color which Smartsheet does offer. However, it doesn't allow us to have 2 different font colors in the same cell like Excel has. It would be great to have this feature! Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed something that had notifications and tracking Review Source HD Harinder D. Insurance Advisor Insurance Used the software for: 1-2 years ### "Flexibility and super easy" December 4, 2024 5.0 I feel that it is super easy to use and also accessible through phones. Pros The one thing that I liked most about Smartsheet is Flexibility of using it. One can edit and make changes anytime on this and everyone can see those updates right away even on the phones. Cons So far, there was nothing like that. I found everything good about the app. Review Source VR Verified Reviewer directrice de comptes Marketing and Advertising Used the software for: 1-2 years ### "Précis et pour gagner du temps !" January 27, 2025 5.0 J'adore le fait de réutiliser un échéancier existant comme gabarit ! Pros Le niveau de détail possible est vraiment élevé. Cons La modification de dates une fois que les sous étapes sont existantes sont assez complexe. Review Source Harshit G. Financial Analyst Financial Services Used the software for: 6-12 months ### "A Versatile Tool for Complex Projects, but a Bit Overwhelming" February 23, 2025 5.0 Pros Its ability to work with traditional spreadsheet formats while also using it for more complex project management, like tracking timelines, budgets, and resources. The collaboration features, like shared sheets and real-time updates, are also a big plus. Cons The user interface can be a bit cluttered at times, making it hard to quickly find what you're looking for or learn all the advanced functions Review Source DO Dori O. Fleet service advisor Automotive Used the software for: 6-12 months ### "Easy tracking with Smartsheet" November 18, 2024 5.0 My overall expierence is mostly as a user. I have beginner experience with having to design my own. It is easy to use and develop Pros Easy to set up and customize for your needs. Cons There isnt much bad about Smartsheet. It does occasionally go down just like any other program but other then that it is great Review Source SB Stacy B. Virtual Medical Assistant and Advisor with marketing expertise Hospital & Health Care Used the software for: Less than 6 months ### "A must have, you will wish you tried sooner" September 13, 2024 4.0 I cannot envision conducting my business without Smartsheet. It's a tool I highly endorse for any business owner. As I approach two years of self-employment with plans for expansion, Smartsheet remains an integral part of my operations. Pros Smartsheet offers a wide range of templates that cater to various business needs. It has improved my organizational skills, helped me meet important deadlines, and kept me accountable for tasks that need follow-up. Moreover, it allows me to work even when I'm unable to connect to the private Wi-Fi required by some systems. With Smartsheet, I can access all the information I need without relying on my EHR. It also provides the flexibility to work remotely, whether from a coffee shop or outside on my PC. Cons Configuring Smartsheet to leverage its full potential can be challenging, and I recognize that I'm not using it to its fullest. I would prefer more detailed explanations over numerous YouTube videos on how to utilize each template. An in-built Smartsheet guide for maximizing integrations would be helpful, avoiding the need for external instructions. While short videos may highlight features, they often fail to show effective integration. The cost of attending the conference is exorbitant. Many colleagues who considered attending were deterred by the conference fees alone, not to mention additional expenses for flights and stay. As someone who frequents conferences, I find the cost prohibitive without the incentive of college credits or certification, particularly for individuals not sponsored by corporations. Switched from [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Extra fees to use all that they offer is outrageous and ridiculous Review Source AW Angela W. Research Analyst Education Management Used the software for: 1-2 years ### "Drive Project Success Every Day with this Tool" November 13, 2024 5.0 Pros The conditional formatting feature has been instrumental in helping us to identify tasks that require high priority attention. I like how we can attach files directly to tasks without the need to rely on third party platforms. Cons Setting up complex workflows is not that straightforward and requires advanced technical knowledge and expertise. Review Source KV Kibamba V. Radio Presenter Broadcast Media Used the software for: 1-2 years ### "Efficient and effective with Smartsheet" November 10, 2024 5.0 It is powerful for managing multi tier projects. Pros It makes it easy to assign projects and track progress. Also it is very intuitive hence it increases productivity. Cons It is great for project monitoring, nothing to dislike towards it. Review Source NT Nathan T. Sales Agent Insurance Used the software for: Less than 6 months ### "Great software" December 10, 2024 5.0 Smartsheet is a powerful, flexible tool, but can be expensive and complex to learn. Pros Very user friendly interface. Workflow is customizable. Great scalability. Cons Can be pricey for some companies. Can be a little difficult to learn when using advanced features. Review Source MT Mark T. Design Engineer - Systems Integration Lead Telecommunications Used the software for: 2+ years ### "Awesome Project Management Tool" November 19, 2024 5.0 Smartsheet is a great excel alternative with many different enhanced options such as project management tools/views, assigning users to rows/tasks, comments, automation, dashboards, etc. Pros Ease of use while maintaining advanced features Cons Some times the desktop app can experience long load times during initial startup Review Source SS Shawna S. Business Development and Marketing Manager Construction Used the software for: 6-12 months ### "The Product has potential, but a long way to go to compete with Excel and Other products" April 12, 2025 2.0 My overall experience was not great. below average at best Pros I like that smartsheet was an option alternative to excel Cons I disliked most things about smart sheet. It wasn't user friendly and felt very beta Review Source LM Louise M. Chef de produit Retail Used the software for: 1-2 years ### "Très pratique et facile d'utilisation" January 16, 2025 4.0 Pros La praticité de ce logiciel, et sa facilité d'utilisation Cons Pas d'inconvénients notables sur ce logiciel Review Source AT Aniruddha T. Operations Support Mechanical or Industrial Engineering Used the software for: 2+ years ### "Smartsheet: Advanced Project Management Tool" September 12, 2024 5.0 Overall experience with Smartsheet has been great. I have been using it since 2020 for my project tracking, daily tasks, monitor reports and so many other things and it provides a great visibility to me, my team and leadership on where we are on our projects with their timelines. Pros Love the new slick version of Smartsheet which allows me to cross function and collaborate with multiple users from different teams and also helps me set up a level-based permissions to access the sheets which I think is a great help for my business needs. Cons Some times on the filters, it doesn't fully function or filter out the wanted and unwanted data. Also, the same filters when applied sometimes mess up my entire data set Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) it was outdated process and wanted something that helps our growing business needs Review Source GV Gibran V. Director of Quality Machinery Used the software for: 2+ years ### "Streamlined Project Management with an Intuitive Interface and Elegant Presentation" September 5, 2024 5.0 Overall, Smartsheet excels in creating a collaborative environment where teams can work seamlessly together. Its combination of user-friendly design, logical interface, and sophisticated project presentation makes it a valuable asset for managing projects and driving team success. Pros The platform’s logical graphical user interface (GUI) enhances productivity by offering a clear and organized view of tasks, timelines, and dependencies. The layout is not only easy to understand but also customizable, catering to diverse project needs and user preferences. Cons Although Smartsheet offers various integrations, setting them up can sometimes be complex and require additional configuration. Some users may find the integration process less seamless than other platforms. Review Source JG Jenny G. Senior Director E-Learning Used the software for: 1-2 years ### "Smartsheet - It will cut your workload considerabley!" December 9, 2024 5.0 I love it. I keep track of so many projects and so many people that need to be a part of them. Pros I love the automations! It cuts down on so much work! Cons Some features as not as user-friendly as I would like to see. Review Source PB Phoebe B. Payroll Manager Executive Office Used the software for: Less than 6 months ### "SmartSheet Learning" December 8, 2025 4.0 The spreadsheet layout is somewhat familiar to Excel, so it helps. I like the real-time updates and feature to collaborate with other coworkers. Pros It's a new software I am learning, but it appears to great for projects. I wish there was free tutorials on the basics. Cons I feel lost at times since it's a new software I am learning, so it's more of a personal experience that stems the dislike. Review Source CS Chitturi S. IT Compliance Engineer II Pharmaceuticals Used the software for: 6-12 months ### "Review of Smartsheet" August 29, 2024 5.0 Overall, my experience with Smartsheet has been positive. Smartsheet’s flexibility in handling various types of workflows and projects is a significant advantage. Smartsheet remains a reliable and effective tool for project management and collaboration, particularly for teams looking for a balance between functionality and ease of use. Pros It has a user-friendly interface that combines the familiar look of spreadsheets with powerful project management features. Additionally, its robust collaboration tools, such as real-time updates, commenting, and file sharing, make it easy for teams to work together efficiently. Cons Though Smartsheet has lot of Pros. There are some Cons too. It has Limited advance features, Performance issue with large data sets, and it is expensive when compared with other applications. Review Source VJ Vishal J. Senior executive Consumer Services Used the software for: 1-2 years ### "Smartsheet review" November 19, 2024 5.0 Pros Automated workflows reduce repetitive tasks and improve efficiency, such as reminders and status updates. Cons The pricing can be steep for small businesses or individuals, Review Source EC Edwin C. Design Consultant Construction Used the software for: 2+ years ### "The Smartest Sheet" November 4, 2024 5.0 Overall I am very happy with my experience with Smartsheet. Using it for note taking and tracking projects has been very straightforward. Pros Smartsheet has proven to be very useful when it comes to note taking during Meetings. It is very easy to create Templates that can be utilize throughout the company for other staffs to use. Cons It can be quite overwhelming in the beginning when starting out with Smartsheet. I would definitely recommend some lessons to undertake to learn the kind of templates you can create. Review Source MP Marissa P. Quality Engineer II Medical Devices Used the software for: 6-12 months ### "Overall Good Product for Project tracking" November 6, 2024 3.0 Good for tracking projects but takes some time to learn all of the features. Pros Good for tracking projects and deadlines/tasks. Cons Hard to learn all of the features and set up a template. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Company wanted us to try smartsheet instead of excel. Review Source SE Samuel E. Database Administrator Retail Used the software for: 1-2 years ### "Great Tool" November 11, 2024 4.0 Effective for project management, but lacks some deep customization. Pros Smartsheet streamlines project tracking for collaborative teams. Cons Smartsheet has limited customization options for complex workflows. Review Source MC Michael C. Sr. Director Professional Services Human Resources Used the software for: 2+ years ### "Smartsheet - A fantastic tool for collaborating in real time" November 22, 2024 5.0 Overall a cloud based app for Project tracking is great to collaborate in real time with internal stakeholders and external customers Pros Extremely easy to use and collaborate internally and externally with stakeholders Cons Lacks some of the robust features that similar products like MSFT Project have to offer Review Source JP Johnny P. UX Designer Computer Software Used the software for: 6-12 months ### "Get a bird's eye view of how you spend your time" October 8, 2024 4.0 It was great overall! Smartsheet enabled me to accurately track how much time I spent on certain projects, which helped inform the billing team on how much to charge our partners for time spent on projects. Pros Smartsheet made it simple and intuitive to track my hours each week, which projects I was spending time on, and how many projects I had to work on. Cons There were some weird things about updating past records. Sometimes changes would revert to the suggested hour blocks. But that stopped after a few months. Review Source AS Alyx S. Owner Construction Used the software for: Less than 6 months ### "Smart sheet is definitely Smart!" February 10, 2025 4.0 Pros I love how you’re able to edit your documents for work on the go, they have real time team collaboration, and very easy ways to connect many apps! Cons The customization limitations they have, very few of them. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Smartsheet Smart sheet seemed way more intuitive, interesting, and had more ways to connect accounts and have custom things. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.