# Page 8 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79104/Smartsheet/reviews

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Smartsheet

4.5 (3479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Smartsheet

## Showing most helpful reviews

Showing 176-200 of 3479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Alyx S.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Smart sheet is definitely Smart!"

February 10, 2025

4.0

Pros

I love how you’re able to edit your documents for work on the go, they have real time team collaboration, and very easy ways to connect many apps!

Cons

The customization limitations they have, very few of them.

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reason for choosing Smartsheet

Smart sheet seemed way more intuitive, interesting, and had more ways to connect accounts and have custom things.

Review Source

TA

Tolga A.  
Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Versatile Project Management Tool with Powerful Collaboration"

November 4, 2024

4.0

Smartsheet is a versatile and powerful tool, well-suited for teams that want a mix of project management and spreadsheet functionality. It shines in collaborative environments, making it easy for team members to stay connected and organized.

Pros

Excel like interface with project management with customizable workflows and automation.

Cons

Price can be expensive and there are limited offline functions.

Review Source

PB

Phoebe B.  
Payroll Manager  
Executive Office  
Used the software for: Less than 6 months

### "SmartSheet Learning"

December 8, 2025

4.0

The spreadsheet layout is somewhat familiar to Excel, so it helps. I like the real-time updates and feature to collaborate with other coworkers.

Pros

It's a new software I am learning, but it appears to great for projects. I wish there was free tutorials on the basics.

Cons

I feel lost at times since it's a new software I am learning, so it's more of a personal experience that stems the dislike.

Review Source

Hannah O.  
Communications intern  
Entertainment  
Used the software for: 6-12 months

### "Great Organization Tool"

August 28, 2024

5.0

I will keep using it as an organization tool to better communicate my needs and accomplishments with other communications teams.

Pros

We can plan accordingly with other teams and see their scheduled content ahead of time.

Cons

Sometimes it is difficult to label projects and differentiate which ones need to be public to other teams versus just our team.

Review Source

EL

Elizabeth L.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Pretty cool tool for any business needs"

October 20, 2024

5.0

Pretty easy to use and it walks you through the different tools when you begin. It keeps me organized for sure

Pros

Easy to use. Very clean setup.You can track sales, setup collaboration workspaces. I mean it has so many options I have yet to use them all. I am still discovering tasks. I love the simple to do lists where when you mark complete it is still there but crossed out.

Cons

The upgrades can get a bit pricey and I don't want everything in the upgrade. They should make it so you can build a package with your needed tools.

Review Source

MB

Morgan B.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Not Necessary for Our Business"

October 21, 2024

3.0

Smartsheets works well for what it is but was never a must-use product in our repertoire.

Pros

Smartsheet worked well overall and had great automation capabilities

Cons

Personally, I don't see the need for Smartsheet with so many other products on the market.

Review Source

JL

Joaquin L.  
Technical Project Manager  
Internet  
Used the software for: Less than 6 months

### "Useful but there are better solutions on the market"

February 19, 2025

3.0

Pros

It has many features integrated on one software

Cons

Sometimes it does not work as expected. For example the form feature.

Review Source

Samuel K.  
owner  
Retail  
Used the software for: 1-2 years

### "A Cool Tool for Keeping Track of Projects"

August 11, 2024

5.0

Smartsheet is a fantastic tool for managing work, making it easy to track projects and stay organized. The many features can be overwhelming for new users but despite these small challenges, Smartsheet’s powerful features and ease of use make it a great choice for handling both simple and complex tasks.

Pros

I find Smartsheet really helpful for managing my work. It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files. I also like that it connects with other apps I use, like Google and Dropbox, so I don’t have to jump between different tools.

Cons

It might cost more than simpler tools, but it’s great for bigger projects. If your internet is slow, it might run a bit slow too, but it works better with a faster connection.

Review Source

BG

Bill G.  
Account Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Smartsheet is ok"

November 8, 2024

2.0

Pros

I like that it is very versatile and you can do many thing.

Cons

Hard to set up new workflows. They rely too heavily on paid implementation

Review Source

EE

Esther E.  
Product Manager  
Design  
Used the software for: 2+ years

### "Project management and collaboration made great with smartsheet"

August 20, 2024

5.0

Pros

It provides a well organized dashboard which makes project management easy.

Cons

It makes collaboration at our workplace seamless, so no dislike

Review Source

CR

Cheyenne R.  
Medical assistant  
Alternative Medicine  
Used the software for: Less than 6 months

### "10 out of 10"

October 2, 2024

5.0

Overall it has definitely been helpful in the long run. Helps us know when things need to be done, I find myself being far more productive

Pros

where do I begin? It is so helpful on busy days. It helps me stay focused on tasks and when they are due. I love how we all have everything in one spot to see where and when it needs to be done by.

Cons

It was a little tricky to learn how to use it. It's not the easiest to navigate in the beginning.

Review Source

DI

David I.  
Executive Director  
Hospital & Health Care  
Used the software for: I used a free trial

### "Discount Monday.com option. "

September 2, 2024

3.0

I used this for about a week trying to get the setup organized and operational for use. I found Monday part way through, and it was much easier to use. I felt like the cost a little cheaper but there's a reason why.

Pros

Had the same functionality of Monday.Com but I didn't like it as much.

Cons

Functionally it didn't work as well as Monday.com and it didn't have the connections from what i could tell.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Smartsheet

Free trial only. I found something else that was better in my opion.

Review Source

PK

Paulette K.  
Credit Risk Analyst  
Financial Services  
Used the software for: 6-12 months

### "The Perfect Blend for Team Productivity"

October 1, 2024

5.0

Pros

I like its automation capabilities that reduce the manual tracking of tasks and help streamline project execution.

Cons

It can get expensive if you need access to premium features thus affecting its viability for small teams.

Review Source

TM

Todd M.  
Clinical Researching  
Medical Practice  
Used the software for: 1-2 years

### "Having a productive experience. "

September 21, 2024

4.0

My experience with this application was overall very good and allowed for good workflow with multiple team members.

Pros

The way the application follows the project from the beginning to the end.

Cons

Some of the layouts of the menu options were repetitive.

Review Source

VR

Verified Reviewer  
Tc  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Flexible & powerful tool"

October 19, 2024

4.0

The experience is positive , like the flexibility to manage multiple things at one place is nice

Pros

The ability to be flexible. Like you can use smartsheet for anything from managing projects to tracking task or handling budgets.

Cons

It sometimes gets slow when dealing with complex data and for some features you haven’t seen k ki

Review Source

RG

Roman G.  
Information Technology Audit  
Human Resources  
Used the software for: 6-12 months

### "Great customizable project management tool"

April 9, 2025

5.0

Great tool for project management needs of project managers.

Pros

Allows proper and clean organization of tasks, can be customized to specific needs of the project and allows monitoring of tasks to allow timely view of tasks that are behind schedule.

Cons

Could become a bit costly if you start to add additional ad-ons (for example time tracking)

Review Source

BR

Bethany R.  
Communications Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Helpful Project Tracking Tool"

December 31, 2024

4.0

Smartsheet has been a helpful tool to track project status, especially when a project involves people from various departments.

Pros

Smartsheet provides a simplified way to organize projects or events that involve a group of people. It makes tracking the tasks that are outstanding and completed very easy. At quick glance, I can see what still needs to be done, and which person is assigned to that task. I particularly like being able to use colors (green, yellow, red) to visually mark what needs attention.

Cons

I wish there was a way to customize the view more, so that it could be branded to match our organization.

Review Source

AJ

Abby J.  
Admin assist  
Computer Networking  
Used the software for: 1-2 years

### "Does the job!"

November 10, 2024

5.0

This helped my team improve our communication skills and I’m glad I use it

Pros

It worked wonders for my team and allowed us to better communicate with each other

Cons

It was hard to set everyone up and make them familiar but once we did it was fine

Review Source

AE

Arash E.  
Project Manager  
Real Estate  
Used the software for: 1-2 years

### "Simple yet powerful and reliable "

August 16, 2024

5.0

Overall, as someone who has actively used Smartsheet to run a couple of portfolios of proejcts, I found it a simple yet powerful software with brilliant collaboration features.

Pros

Simplicity and ease of use. It's a powerful and reliable software with amazing collaboration features and dashboards.

Cons

At times, it takes a long time for desktop app, Windows in my case, to load up.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Weaker collaboration features and dashboards

Review Source

VR

Verified Reviewer  
Project Manager  
Market Research  
Used the software for: 2+ years

### "Powerful features"

November 18, 2024

5.0

Pros

Application is easy to use and very powerful features.

Cons

Some of the features can get complex at times.

Review Source

HF

Hamood F.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Smartsheet is taking over"

July 15, 2024

5.0

Excellent features and its the best tool to create project plans. This is become more and more popular with businesses, so its worth taking the time and mastering your skills on this tool

Pros

Excellent for project plans, dashboards can be easily customised and are excellent way to get a high level, save time creating weekly reports

Cons

Guest users now need to have a licsence You need to practise how to use some features sich as dasboards Can be tricky moving rows

Review Source

DM

David M.  
Lead analytics consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Boosting Efficiency and Collaboration with Smartsheet"

September 5, 2024

5.0

Pros

The built-in Gantt charts and calendar views give us a clear visual representation of timelines. The ability to share sheets with team members in real time has significantly streamlined communication.

Cons

The cost can become prohibitive, especially when accessing more advanced features.

Review Source

HV

Hema V.  
sales development  
Information Technology and Services  
Used the software for: Less than 6 months

### "smartsheet personal review"

August 30, 2024

5.0

Smartsheet is like a supercharged spreadsheet designed for teamwork and project management, offering flexibility, collaboration tools, and automation to help teams work more efficiently.

Pros

Easy to use, especially for those familiar with Excel. Versatile with various views (Grid, Gantt, Card, etc.). Strong collaboration and automation features.

Cons

Some features might require a learning curve. It’s a paid tool, with different pricing tiers depending on the features.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Ease of use Smartsheet connects with tools like Google Workspace, Microsoft Office, Slack, and more.

Review Source

SS

Samantha S.  
Program Manager  
Events Services  
Used the software for: 2+ years

### "Collaboration at its best"

October 3, 2024

4.0

This tool is really great for teams that need to have visibility and flexibility when dealing with projects that require collaboration across departments. I would say it can get pricy and the learning curve can be challenging.

Pros

I really like the automation features which sets alerts and reminders so we do not have to keep manually following up with people.

Cons

I found it very difficult to learn the advanced features of reporting, it involved a lot of training and time.

Review Source

Louisa C.  
Customer Success Manager  
Retail  
Used the software for: Less than 6 months

### "Smartsheet is great spreadsheet style task management tool, but has less functionality than other similar systems"

August 18, 2024

3.0

Smartsheet is a use-friendly, intuitive product which is great for those who traditionally worked in a spreadsheet for task tracking, as the style mimics this. However, it is more limited in functions than other similar systems

Pros

Great for working with team members or vendors who traditionally worked in a spreadsheet to track project progress, as it uses a similar design, intuitive design

Cons

Not as many complex features as other task tracking systems, team members preferred other task tracking systems for this reason and wanted to switch

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

To accommodate team members who preferred to work in a speadsheet-esque task tracking system

Review Source

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