# Page 9 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Smartsheet the right Project Management solution for you? Explore 3508 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79104/Smartsheet/reviews --- Smartsheet 4.5 (3508) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Smartsheet ## Showing most helpful reviews Showing 201-225 of 3508 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TN Tina N. Graphic Designer Marketing and Advertising Used the software for: 1-2 years ### "My user experience with Smartsheet…" October 1, 2024 5.0 Pros I like how smartsheet has made project management easier. It enables a robust platform to manage tasks and collaborate with remote coworkers. Cons I have never faced challenges while working with it. Review Source Thulasi K. Software engineer Computer & Network Security Used the software for: 1-2 years ### "Best tool for project management where i can manage very easily " August 29, 2024 5.0 Over all I had a good experience in using smartsheet where I can manage my project with proper action items Pros Templates were most helpful for creating instantly new workspace Cons References are the one where it refer old sheets Review Source OA Oshikoya A. Associate,Sales and Lettings Real Estate Used the software for: 2+ years ### "Manage projects with Smartsheet" September 10, 2024 5.0 Pros I like how smartsheet is a versatile product that creates a collaborative environment across our team to work and manage our clients projects. Cons It makes project management easy , nothing to dislike towards it. Review Source EJ Eric J. Research Economist Government Relations Used the software for: 2+ years ### "Smartsheet as a PM resource" August 29, 2024 5.0 We use smartsheet for project schedule tracking, schedule dashboards for clients, and some data collection. We have always been impressed with the ease of use and the support offered. Pros Easy to use with great collaboration features that allow for across team and client communication so everyone stays up to date on schedules or metrics. Cons I think the sheets and schedule features are a little more robust than their dashboard. Though all parts have steadily improved over the 5 or 6 years Ive used Smartsheet. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Enable more collaboration in an easier way both internally and with clients Review Source EL Elizabeth L. Owner Retail Used the software for: Less than 6 months ### "Pretty cool tool for any business needs" October 20, 2024 5.0 Pretty easy to use and it walks you through the different tools when you begin. It keeps me organized for sure Pros Easy to use. Very clean setup.You can track sales, setup collaboration workspaces. I mean it has so many options I have yet to use them all. I am still discovering tasks. I love the simple to do lists where when you mark complete it is still there but crossed out. Cons The upgrades can get a bit pricey and I don't want everything in the upgrade. They should make it so you can build a package with your needed tools. Review Source JG Johnstone G. Quality Control Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "My Experience With Smartsheet" September 16, 2024 4.0 We have had an easy time managing and planning projects and tasks thanks to Smartsheet. Pros Handling business projects and tasks has been easy thanks to Smartsheet. It is not only well equipped but also cost friendly customization is easy. Cons All the features are great - zero problems. Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Visio](https://www.capterra.com/p/201133/Visio/) We find Smartsheet to be less complex and delivers even on most complex project management needs. Review Source AO Amos O. Procurement Manager Education Management Used the software for: 1-2 years ### "Number one event management solution" September 15, 2024 5.0 Pros I love the friendly user interface which makes it easy to use and manage events Cons The support is unreliable at times which is a downside Review Source SC Scott C. Process Improvement Manager Hospital & Health Care Used the software for: 1-2 years ### "SmartSheet" January 10, 2025 4.0 Pros It is a great tool to work collaboratively on a project with other teammates. Cons The reporting and analytic tools are basic. The tool doesn't have as much functionality as excel. Review Source TH Tori H. SYS ADMIN Computer & Network Security Used the software for: Less than 6 months ### "Smartsheet is amazing to use!" November 26, 2024 5.0 I have enjoyed organizing users with Smartsheet and using tags and colors to organize. Pros I like how organized this product is and ease of use. Cons I cannot think of any cons at this time. Review Source VR Verified Reviewer Tc Business Supplies and Equipment Used the software for: 6-12 months ### "Flexible & powerful tool" October 19, 2024 4.0 The experience is positive , like the flexibility to manage multiple things at one place is nice Pros The ability to be flexible. Like you can use smartsheet for anything from managing projects to tracking task or handling budgets. Cons It sometimes gets slow when dealing with complex data and for some features you haven’t seen k ki Review Source OFP Oscar Froylan P. Line management Airlines/Aviation Used the software for: 6-12 months ### " On point efficiency" March 15, 2025 5.0 Smartsheet has a way of making things simple, where it could really get more complicated. Pros It's efficiency. It was always right on point. Cons It's user interface was not that attractive, although it's not something important. Review Source BA Bahaa A. Controller Environmental Services Used the software for: 1-2 years ### "Love it! - Wish I found it sooner" December 5, 2024 5.0 Smart sheet is a great tool for Project management and even creating checklists Pros Works like Excel which I am fairly skilled in. Did not require too much training to use and helps me keep on track with my tasks Cons The process to mark items as complete was fairly time consuming Review Source VR Verified Reviewer Advisor Entertainment Used the software for: 2+ years ### "Best alternative to MSExcel " September 28, 2024 5.0 Pros Smart sheet is super easy to learn and use, gives a better option for MS Excel, collaborates really well with MS Office Suite Cons Features are quite easy to implement hence sometimes gets confused with Excel Review Source FM Fanne M. CEO and Publishing Editor Publishing Used the software for: 2+ years ### "Project management made easy with smartsheet" September 2, 2024 5.0 Pros It enables a robust platform to manage tasks and collaborate with remote coworkers.Also i like how it makes project management easy. Cons Smartsheet has been great and my experience with it was great , so ni dislike. Review Source YD Yasmin D. Ceo Apparel & Fashion Used the software for: I used a free trial ### "Smartsheet review" April 19, 2025 4.0 Overall smartsheet is very good for creating a good workflow for your small business Pros I like how easy it is to manage your workflow for your business Cons I don’t have anything I dislike about smartsheet. It seems overall good Review Source PK Paulette K. Credit Risk Analyst Financial Services Used the software for: 6-12 months ### "The Perfect Blend for Team Productivity" October 1, 2024 5.0 Pros I like its automation capabilities that reduce the manual tracking of tasks and help streamline project execution. Cons It can get expensive if you need access to premium features thus affecting its viability for small teams. Review Source IK Ibrahim K. Grants Writer Non-Profit Organization Management Used the software for: 2+ years ### "PM & TM Program of All Time: Smartsheet" August 17, 2024 5.0 Pros Smartsheet facilities a wide range of features in one place. Task management, time clock, file sharing and project management are among the capabilities which I like most. Cons Kudos to the vendor technical team for maintaining zero issues on Smartsheet. Review Source DGK Dr. Gargi K. Physiotherapist Hospital & Health Care Used the software for: I used a free trial ### "Great competitor to the existing softwares!" January 26, 2025 4.0 Pros The ability to arrange all data neatly is a game changer. Would definitely recommend this. Cons Nothing much to dislike but it me more time than otherwise to understand the features! Review Source CR Cheyenne R. Medical assistant Alternative Medicine Used the software for: Less than 6 months ### "10 out of 10" October 2, 2024 5.0 Overall it has definitely been helpful in the long run. Helps us know when things need to be done, I find myself being far more productive Pros where do I begin? It is so helpful on busy days. It helps me stay focused on tasks and when they are due. I love how we all have everything in one spot to see where and when it needs to be done by. Cons It was a little tricky to learn how to use it. It's not the easiest to navigate in the beginning. Review Source MH Megan H. Product Manager Hospital & Health Care Used the software for: 1-2 years ### "I prefer shared Excel" November 24, 2024 3.0 Overall I would prefer a shared Excel compared to smartsheet. It is generally easier to view in a webpage than Excel but was not as easy to use as I would like. Pros It was easier to view and edit from a web browser compared to a shared excel. Cons I found it confusing to modify the sheets in the way I wanted at times, filtering was not as intuitive and sometimes my edits did not save. Review Source CTAS Cornelius Tian Andi S. owner Farming Used the software for: Less than 6 months ### "Smartsheet" April 28, 2025 5.0 everything was good. we can colaborate using smartsheet effectively Pros some people can work together on the same file Cons it will get slow if work with large data Review Source TM Todd M. Clinical Researching Medical Practice Used the software for: 1-2 years ### "Having a productive experience. " September 21, 2024 4.0 My experience with this application was overall very good and allowed for good workflow with multiple team members. Pros The way the application follows the project from the beginning to the end. Cons Some of the layouts of the menu options were repetitive. Review Source DI David I. Executive Director Hospital & Health Care Used the software for: I used a free trial ### "Discount Monday.com option. " September 2, 2024 3.0 I used this for about a week trying to get the setup organized and operational for use. I found Monday part way through, and it was much easier to use. I felt like the cost a little cheaper but there's a reason why. Pros Had the same functionality of Monday.Com but I didn't like it as much. Cons Functionally it didn't work as well as Monday.com and it didn't have the connections from what i could tell. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Smartsheet Free trial only. I found something else that was better in my opion. Review Source Raavi P. Consultant Business Supplies and Equipment Used the software for: 1-2 years ### "smart sheet tool was very user friendly tool we can easy handle " August 7, 2024 5.0 Over all I had very good experience where I can create and handle project time lines and handle actions and progress of the project in one tool Pros In smart sheet mostly I like the workflows where I can create alerts to manage my actions without manual effort Cons While creating new workspace from another workspace the references are referring to the old one where we need to change manually Review Source Samuel K. owner Retail Used the software for: 1-2 years ### "A Cool Tool for Keeping Track of Projects" August 11, 2024 5.0 Smartsheet is a fantastic tool for managing work, making it easy to track projects and stay organized. The many features can be overwhelming for new users but despite these small challenges, Smartsheet’s powerful features and ease of use make it a great choice for handling both simple and complex tasks. Pros I find Smartsheet really helpful for managing my work. It’s like a smart spreadsheet where I can track projects and tasks, and it’s great for working with my team and sharing files. I also like that it connects with other apps I use, like Google and Dropbox, so I don’t have to jump between different tools. Cons It might cost more than simpler tools, but it’s great for bigger projects. If your internet is slow, it might run a bit slow too, but it works better with a faster connection. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.