# Page 9 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79104/Smartsheet/reviews

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Smartsheet

4.5 (3479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Smartsheet

## Showing most helpful reviews

Showing 201-225 of 3479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Tori H.  
SYS ADMIN  
Computer & Network Security  
Used the software for: Less than 6 months

### "Smartsheet is amazing to use!"

November 26, 2024

5.0

I have enjoyed organizing users with Smartsheet and using tags and colors to organize.

Pros

I like how organized this product is and ease of use.

Cons

I cannot think of any cons at this time.

Review Source

SC

Scott C.  
Process Improvement Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "SmartSheet"

January 10, 2025

4.0

Pros

It is a great tool to work collaboratively on a project with other teammates.

Cons

The reporting and analytic tools are basic. The tool doesn't have as much functionality as excel.

Review Source

KK

Kasuku K.  
Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Smartsheet Has Incredible and Super Effective to Use"

August 8, 2024

5.0

My overall experience with Smartsheet is super amazing.

Pros

Smartsheet has been an exceptional work management tool. This impressive tool has been amazing because it boosts collaboration.

Cons

I do not dislike Smartsheet at all. The features of Smartsheet are brilliant.

Review Source

IT

Isis T.  
Business Analyst Sr  
Insurance  
Used the software for: 1-2 years

### "Smartsheet Enthusiast"

September 5, 2024

4.0

Overall experience has been great, the system has wide ranging possibilities.

Pros

I love the automation and dashboarding features.

Cons

Sheet formatting is not as flexible as excel.

Review Source

AB

Alanna B.  
Rebate Programs  
Government Administration  
Used the software for: 1-2 years

### "Smartsheet 4/5"

September 30, 2024

4.0

I use this at my office for a variety of reasons, tracking vendors, making payments, and processing invoices.

Pros

Easy access to share information with collaborators. I also like you can upload documents to each line item for easy reference.

Cons

Users can accidentally input work and forget to save leading to lost worktime and need for double checking.

Review Source

Ian R.  
system technique  
Retail  
Used the software for: 2+ years

### "better planned project management"

July 1, 2024

4.0

Pros

Having the follow-up of each task is the best function because it allows me in real time to visualize the progress that is being achieved with each document or task, the work administration makes it easier to do it together with my work team by having a chat in real time to communicate and support us when needed. Its initial configuration is easy to implement with the help of support that is needed to clarify doubts that arise during configuration

Cons

There is no serious problem that has occurred, it always works perfectly and when there are updates they are easy to implement and get everything back in order

Review Source

KT

Kremena T.  
Executive Assistant  
Executive Office  
Used the software for: 1-2 years

### "Enhancing Efficiency"

September 12, 2024

5.0

Pros

User-friendly interface, versatile project management and excellent collaboration tools

Cons

Limited offline access and learning curve for advanced features

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

More advanced features and offline access

Review Source

FP

Fernando P.  
Administrative  
Computer Software  
Used the software for: Less than 6 months

### "Smartsheet has been a game-changer for my project management! It's intuitive and efficient, making my work a breeze."

October 14, 2024

3.0

Pros

The user-friendly interface and customizable templates make Smartsheet a top choice for organizing and collaborating on complex projects.

Cons

I wish there were more integrations with other software and better mobile functionality. Also, the pricing could be more competitive.

Review Source

BA

Bahaa A.  
Controller  
Environmental Services  
Used the software for: 1-2 years

### "Love it! - Wish I found it sooner"

December 5, 2024

5.0

Smart sheet is a great tool for Project management and even creating checklists

Pros

Works like Excel which I am fairly skilled in. Did not require too much training to use and helps me keep on track with my tasks

Cons

The process to mark items as complete was fairly time consuming

Review Source

MH

Megan H.  
Product Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "I prefer shared Excel"

November 24, 2024

3.0

Overall I would prefer a shared Excel compared to smartsheet. It is generally easier to view in a webpage than Excel but was not as easy to use as I would like.

Pros

It was easier to view and edit from a web browser compared to a shared excel.

Cons

I found it confusing to modify the sheets in the way I wanted at times, filtering was not as intuitive and sometimes my edits did not save.

Review Source

OFP

Oscar Froylan P.  
Line management  
Airlines/Aviation  
Used the software for: 6-12 months

### " On point efficiency"

March 15, 2025

5.0

Smartsheet has a way of making things simple, where it could really get more complicated.

Pros

It's efficiency. It was always right on point.

Cons

It's user interface was not that attractive, although it's not something important.

Review Source

VR

Verified Reviewer  
Business Intelligence Analyst  
Higher Education  
Used the software for: 1-2 years

### "Higher Education Smartsheet User"

June 21, 2024

5.0

Smartsheets continue to play a vital role in our performance evaluation process. With templates that streamline development and deploying a variety of project management resources it has been a helpful item to have in your back pocket.

Pros

I like the beauty of Smartsheet templates and the ability to customize them to what I need. I also like how easy it is to integrate with other third-party platforms. Smartsheets houses many of our performance and business process flows and will continue to do so in the future.

Cons

I think the platform is easy to pick up and use, but the training aspect left much to be desired. Once you obtain the knowledge to do what you want to do, it is fine.

Review Source

CB

Calvin B.  
Head of Digital Engagement and Strategy  
Computer & Network Security  
Used the software for: 2+ years

### "My Views on Smartsheet Platform"

March 5, 2024

5.0

Pros

It is over five years now ever since I started using Smartsheet. It help me track and plan projects in one single dashboard.

Cons

Up to date I still use Smartsheet and it seldom fail to accomplish my needs.

Review Source

DGK

Dr. Gargi K.  
Physiotherapist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great competitor to the existing softwares!"

January 26, 2025

4.0

Pros

The ability to arrange all data neatly is a game changer. Would definitely recommend this.

Cons

Nothing much to dislike but it me more time than otherwise to understand the features!

Review Source

AB

Allie B.  
Designer  
Construction  
Used the software for: 2+ years

### "Create for managing large processes"

August 23, 2024

5.0

Pros

I like the customizability of smartsheet.

Cons

I wish it was more intuitive for the average user.

Review Source

KB

Kirstine B.  
Quality Engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Hello to Collaboration, Goodbye Repetition."

August 13, 2024

4.0

I am so happy to have discovered Smartsheet. This is what I have needed for a long time especially dealing with a lot of work that needs collaboration. Communication has been far better since I started working with Smartsheet and everything is documented.

Pros

I like the ease of collaboration for users and the automations that can be used. I find that I can do more with Smartsheet than with MS Excel.

Cons

The difficulty of some formula, but I can go to Help or the AI feature and easily explain what I need to be done and get the formula from it.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Our company did not allow our Excel spreadsheets to be shared with external users.

Review Source

KT

Kathy T.  
Office Manager  
Veterinary  
Used the software for: 1-2 years

### "Good program in theory, not exectution"

September 30, 2024

3.0

Have used multiple times for training exercises/group work within my company. System typically freezes, have to reach out to my tech team to get it fixed and reset

Pros

The general idea is great, a system with charting and Excel capabilities that can be sent and updated by an entire team.

Cons

Security is not great and the platform is very buggy, slow. I get kicked out multiple times when attempting to use. Templates are great in theory but often simpler to create one on your own

Review Source

YD

Yasmin D.  
Ceo  
Apparel & Fashion  
Used the software for: I used a free trial

### "Smartsheet review"

April 19, 2025

4.0

Overall smartsheet is very good for creating a good workflow for your small business

Pros

I like how easy it is to manage your workflow for your business

Cons

I don’t have anything I dislike about smartsheet. It seems overall good

Review Source

KI

Kir I.  
IT Consultant  
Computer & Network Security  
Used the software for: 6-12 months

### "Great tool to replace Microsoft or Google Docs"

September 30, 2024

4.0

Overall a great tool to replace Microsoft or Google Docs with additional capabilities

Pros

I liked the ability to collaborate on the same spreadsheet between many member teams

Cons

Load time on the especially big spreadsheets could be improved

Review Source

RS

Rachel S.  
Radiology technologist  
Hospital & Health Care  
Used the software for: 2+ years

### "Long time smart sheet user"

August 5, 2024

4.0

Pros

That it can be edited and share amongst many employees

Cons

That it is not always easy to open and sometimes has an error when opening

Review Source

AC

Andrea C.  
Controller  
Construction  
Used the software for: 1-2 years

### "Smartsheet review"

March 19, 2026

5.0

My overall experience has been good. It has been able to keep my organized especially with my job title and the work that I do.

Pros

My views on Smartsheet have gotten better. U feel that is helpful with the work that I have going on and helps keep me organized.

Cons

I do not like that it sometimes is glitchy or lags but that is most likely because I do run a lot of different softwares at once.

Review Source

CTAS

Cornelius Tian Andi S.  
owner  
Farming  
Used the software for: Less than 6 months

### "Smartsheet"

April 28, 2025

5.0

everything was good. we can colaborate using smartsheet effectively

Pros

some people can work together on the same file

Cons

it will get slow if work with large data

Review Source

GM

Gianluca M.  
Finance Director  
Construction  
Used the software for: 1-2 years

### "Smartsheet: The Powerful Approach for Expense Management "

July 1, 2024

5.0

Smartsheet is impressive, and it brings a focused option in managing all projects and expenses. Besides, Smartsheet has accumulative approach in coordinating different operational needs.

Pros

Smartsheet has proper project management solutions, and it saves on costs that businesses run.Further, Smartsheet helps organize costs and estimates, and this resolves the issue of overspending.

Cons

Smartsheet is collective in managing the issue of overspending, and no dislike encountered so far.

Switched from

[Project Insight](https://www.capterra.com/p/20129/Project-Insight/)[Beebole Project Time Tracking](https://www.capterra.com/p/117908/BeeBole-Timesheets/)[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[ProjectManager](https://www.capterra.com/p/224496/ProjectManagercom/)

The software has defined operational needs, that allows project management to be simple and focused.

Review Source

VR

Verified Reviewer  
Technical Consulting Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Easy Spreadsheet Tracking"

July 29, 2024

5.0

Very positive, I enjoy using this product more than other spreadsheet software.

Pros

It's SUPER easy to get rolling and understand, and works about as well as other spreadsheet software works.

Cons

Some of the calculation options and filters can be a little confusing to use, and search is sometimes a bit spotty

Review Source

WD

William D.  
Production Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Metric and Data Reporters Dream"

July 17, 2024

4.0

Overall I'm very satisfied and happy with Smartsheet. My only wish would be to button up some visual aspects of the sheets and the addition of tabs within a sheet.

Pros

My favorite feature of Smartsheet is the incredible ease in which to create dashboard reports and compile data. Creating metric sheets and producing visual graphs and charts within the system is easy and really satisfying.

Cons

I wish there was an ability to create tabs like you can in Excel. Would make certain types of schedules and data sheets easier to manage instead of needing to set up numerous filters and conditions.

Review Source

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