# Page 98 | Smartsheet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 98 - Is Smartsheet the right Project Portfolio Management solution for you? Explore 3502 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79104/Smartsheet/reviews

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Smartsheet

4.5 (3502)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 98 - Reviews of Smartsheet

## Showing most helpful reviews

Showing 2426-2450 of 3502 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Interior Designer  
Architecture & Planning  
Used the software for: 6-12 months

### "Great software to stay organized and informed"

March 7, 2019

5.0

With multiple people working on multiple tasks on multiple jobs it allowed us all to be in the loop.

Pros

A construction company I worked for used it. It allowed us all to keep track of where a job was at, assign tasks, make notes, check off when a task was complete, etc. Basically allowed us all to stay informed of the progress of a job.

Cons

Not easy to set up but I didn’t have to do that so there wasn’t much I didn’t like.

Review Source

SE

Sel E.  
Sales & Marketing Leader  
Oil & Energy  
Used the software for: 2+ years

### "Great PM Tool"

July 20, 2018

4.0

Pros

is a robust tool for managing projects. It essentially is like a supercharged excel database that you can use for various complex PM tasks

Cons

Like many spreadsheet tools, the customization can take some time. I also don't find that the automation features are robust enough.

Review Source

SB

SARAH B.  
Design Director  
Furniture  
Used the software for: 2+ years

### "Review"

July 8, 2021

4.0

Pros

sorting functions; dashboard capabilities

Cons

time tracking feature is very difficult to use,

Review Source

Joseph Z.  
Full Time Lecturer - College of Business & Economics  
Higher Education  
Used the software for: Less than 6 months

### "Trello clone"

January 11, 2019

4.0

I came on board an existing project whose leaders were using this platform. I would have never selected it as I prefer Trello since it is a bit more intuitive.

Pros

is easy to set up, share, and use. It can be set up in a Gannt chart format, or even a calendar format. Those are two positives.

Cons

It has a look and feel like Trello but not as eloquent. It just tires my eyes to look at it.

Review Source

VR

Verified Reviewer  
Manager II, Growth Marketing  
Internet  
Used the software for: 2+ years

### "easy to create task lists and share for project management"

May 6, 2020

3.0

program consolidation and tracking across teams or a department

Pros

good for enterprise sized companies to share collaborative task oriented project tracking lists and components

Cons

asana has more options and a kanban board and jira is a more built out ticketing system as premium options and trello is a great substitute alternative that is free which make smart sheets fall behind because it is only free for 30 days

Review Source

MM

Marilyn M.  
project manager  
Consumer Services  
Used the software for: 1-2 years

### "smartsheet versus excel"

June 23, 2019

3.0

I have been using for 1-1/2 years now. I have learned much since my first introduction. We do not have everyone licensed at my company so without a license functionality is limited.

Pros

love the cell history. easy to update.

Cons

licensing is not company wide which limits functions.

Review Source

VR

Verified Reviewer  
Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Keep up with all your work"

December 29, 2022

5.0

When it comes to have my priorities in order to have the best outcome for a project, you bet I'm using .

Pros

Some of my projects are big and helps me have everything in order.

Cons

You cannot create new work or work in general if you don't have a license.

Review Source

HK

Hannah K.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Smartsheet Review"

November 3, 2020

4.0

Pros

The organizational abilities. It was so easy to assign tasks and list statuses of whether tasks are ready to be done, in process, done, waiting, etc.

Cons

The limitations of non-admin users seemed pretty high.

Review Source

CGG

Cara Grace G.  
Digital Marketing Director  
Education Management  
Used the software for: 2+ years

### "Helpful tool to track and manage content"

October 20, 2021

5.0

I've had a great experience with .

Pros

This product helps me keep track of our social media content. I like that my team can work collaboratively with me on a sheet.

Cons

Starting a sheet is a little more difficult than keeping up with a created one.

Review Source

aA

alisa A.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "I am effortlessly able to do the job of three people with smartsheet! Love this software!"

May 4, 2018

5.0

it helps me do the job of 3 people!

Pros

I like most how i can run reports, and put so much information into this software in one place! love it~

Cons

What I probably like least is I wish the software would run a little bit faster even with so much on the page

Review Source

AR

Anthony R.  
Sales  
Marketing and Advertising  
Used the software for: 1-2 years

### "Spectacular"

February 6, 2018

5.0

Pros

I thinks that is an amazing tool for small to medium businesses for tracking sales and keeping an organized list!

Cons

Takes a little time to get use to the controls... if you are use to xcel it will be a breeze for you to pick up on.

Review Source

Rebecca S.  
Technical Analyst  
Insurance  
Used the software for: 6-12 months

### "Simple interface"

October 12, 2018

4.0

The interface offers a quick learning curve to new users or people jumping onto a project team temporarily.

Pros

The UI is clean and simple. It easily shows the user what is trying to be said by their collaborators.

Cons

The simplicity might ultimately be TOO simple. If a user writes a status of a certain length, the UI becomed cluttered and the status becomes harder to access at a glance.

Review Source

VR

Verified Reviewer  
Software Engineer intern  
E-Learning  
Used the software for: Less than 6 months

### "Great Software for project management and is a great communication tool"

February 22, 2023

4.0

Pros

I like how easy it is to customise columns in and how many pre-made templates are available. On a single platform, teams can manage and track several projects at once thanks to this smart and powerful spreadsheet application. It also has dynamic, potent, and highly adjustable project management and work collaboration tools, as well as automated alerts, real-time updating, and sharing among team members.

Cons

I find it challenging to see the general project plan until tasks and subtasks are entered, and exporting files to Microsoft Project can be a bit of a hassle.

Review Source

ME

Monica E.  
Product Development Specialist  
Design  
Used the software for: 1-2 years

### "Smartsheet Satisfaction"

October 29, 2019

4.0

You want to use it for everything!! I like the reports, the sheet but I wish you could customized it every more

Pros

It's so user friendly and easy to figure out once you are familiar.

Cons

The time it takes to load or save something, but I like that it saves every 10 seconds

Review Source

PC

Phil C.  
Technical Support Specialist  
Computer Hardware  
Used the software for: 1-2 years

### "Smartsheets!"

July 2, 2019

5.0

Pros

Very organized for many purposes. The layout can be changed to fit your aesthetic needs. Great for assigning work or tasks to many users.

Cons

The cost per user(admin). Other than that it's a great piece of software to use for any organization.

Review Source

PM

Peter M.  
  
Publishing  
Used the software for: 6-12 months

### "Great for small teams"

June 12, 2018

3.0

Pros

includes a lot of features you would find in some very expensive project management tools. It provides a good combination of other tools like project, excel and even visio to a degree.

Cons

Pricing is quite inflexible and still over priced for what you get. This space generally is very over priced. Would be nice to see a smaller cut down version to allow for even more basic functions.

Review Source

AS

Aslam S.  
Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Smartsheet helps share information and workflows with a simple interface"

September 29, 2017

4.0

Were able to share pertinent info and deadlines amongst other partners with actions marked off easily.

Pros

Exceptionally simple to track tasks in a spreadsheet-type layout that allows for easy customisation. Consistent support provided in the form of emails that prompted usage of existing and new features that weren't being utilised. Notifications regarding changes and due-dates worked well.

Cons

Very few drawbacks, apart from the interface being too simplistic at times, with equal weighting (in size and space) given to all tasks - meaning differentiation beyond highlighting the task or action was difficult.

Review Source

JB

John B.  
President / CEO  
  
Used the software for:

### "Very intuitive, nice interface, constraint management capable, and good support."

July 18, 2015

5.0

Pro's has been a good investment for our company. It offers a very robust project management tool with an intuitive and clean interface. Our customers really like the layout and simplicity of the customer portal. The importing of existing files is extremely easy and the project template functionality is first rate. The gantt chart functionality is quite impressive offering multiple task levels, multiple constraints and even color coding. Smartsheet offers a significant improvement over other PM software we have used including MS project (cost), ProjectManager.com (limited constraint management), and ViewPath (non-intuitive interface, poor support). We looked at over two dozen project management software offerings before choosing Smartsheet. This is a serious project management tool that is very hard to beat. Con's The lack of a formal Work Breakdown Structure (WBS) is frankly surprising, especially considering the robust nature of Smartsheet. Our work around has been to color code the lead drill down tasks. Overall As a former heavy MS Project user, I can highly recommend Smartsheet. The system functionality is very robust, constraint management is made easy, the user support is impressive, and the interface is customer friendly. If you need a serious project management software platform that works, then Smartsheet is your pick. It has to be good, since I don't often endorse software products.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Computer Software  
Used the software for: 1-2 years

### "Lots of features that take time to learn"

September 13, 2018

5.0

Pros

Can get really deep into using this product as it has lots of added features and functionality.

Cons

Getting into those features takes quite a bit of effort and time spend getting used to the software.

Review Source

Samantha S.  
Marketing Programming Coordinator  
  
Used the software for: Less than 6 months

### "So many possibilities!"

February 8, 2018

5.0

It's nice to have such a versatile spreadsheet system that is implemented company-wide. Everyone is on the same page and can add changes/updates as needed for everyone to see. There is definitely a learning curve with , as there is for many other robust products. If you take the time to familiarize yourself, though, the product will really work for you.

Pros

is a truly robust piece of software. If you're a fan of spreadsheets, then Smartsheet is going to be the solution to a lot of your problems. It has all the functionalities of programs like Excel, but amplified! There are so many custom column properties you can apply, and ways to view and sort your data to make it easier to digest. There's really no shortage of ways to make this product work for you.

Review Source

VA

Vardan A.  
Senior Project Mangaer  
  
Used the software for: 2+ years

### "I use Smartsheets to organise multiple construction projects and communicate, collaborate , delaget to the team "

April 21, 2017

5.0

Pros

I like the update forms, ability to create a link to my sheet, automatic gant chart and calendar view, ability to attache and comment on each row.

Cons

There is not much i do not like about it. I wish the duration of the projects in project sheets can be set in hours vs days.

Review Source

AL

Alia L.  
Head of Marketing Communications  
Computer Software  
Used the software for: 6-12 months

### "Great Ganttic style software tool"

February 9, 2018

5.0

Great software for project management with Ganttic views

Pros

Loved the way Smartsheets gave us a number of ways to view information we provided (Ganttic, Calendar, title cards, List). Easy to share content with team.

Cons

Pricing gets a bit expensive if you have a lot of potential admins on the account. Also takes time to completely set up content so dates, dependencies and content are reporting correctly,

Review Source

JI

Jake I.  
IT Support Analyst  
Computer Software  
Used the software for: 1-2 years

### "Great PMP Application for Non-PMPs!"

July 3, 2018

5.0

Pros

Great project management software even for non-PMPs. Easy to use and figure out, great feature spec, works and integrates with O365!

Cons

Can't really find a huge con for this program other than it's quite pricey for what you do with it.

Review Source

JC

James C.  
Facility Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Not exactly what I'm looking for as a Facility Manager"

June 6, 2017

3.0

Pros

Its pretty easy to use, I do like the ease of scheduling. I like that you can share the software and everyone is able to see it.

Cons

It's not a Facility Management software. I need something that can track my needs and inform me when certain things are due for maintenance.

Review Source

MF

Melissa F.  
Business Development Manager  
Law Practice  
Used the software for: Less than 6 months

### "Smarter collaboration"

October 31, 2023

5.0

It seems like a glorified excel spreadsheet until you start playing with all the various features.

Pros

I like that everyone can access the document, you can view changes made by others and can create conditional field triggers.

Cons

I wish you could format text separately within a single field to make certain words stand out in bold, ect.

Review Source

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