--- title: "MaximEyes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaximEyes Software - reviews, pricing plans, popular comparisons to other Optometry products and more." source_url: "https://www.capterra.com/p/79135/MaximEyes/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # MaximEyes Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaximEyes ## What is MaximEyes? MaximEyes.com is an all-in-one cloud-based eye care EHR, practice management, optical point-of-sale, ophthalmic image management, and patient engagement system. The software adheres to secure cloud data protection, backup, and disaster recovery by partnering with Microsoft® Azure multi-layered cloud security services. The user interface is clean, modern, and intuitive to simplify business functions that empower optometry and ophthalmology practices. The self-guided Integrated Learning Center streamlines training the experience. Exam templates can be customized to fit various workflows and types of visits. The EHR includes a modifiable rules engine that suggests or automatically posts diagnostic codes, procedure codes, and outbound documents. Exam findings automatically trigger the codes to speed up the final part of the exam documentation. ## What is MaximEyes used for? [Optometry](https://www.capterra.com/optometry-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Ophthalmology EMR](https://www.capterra.com/ophthalmology-emr-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 7% Starting price $350 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaximEyes?[Manage this product listing](https://www.g2.com/products/maximeyes/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaximEyes 4.4 (45) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $350 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (45) Ease Of Use 4.6 (568) Value For Money 4.3 (38) Value For Money 4.3 (449) Customer Service 4.6 (43) Customer Service 4.3 (557) ## MaximEyes alternatives [3.6 (467)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 61% of reviewers rated it above 4 stars [4.1 (240)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.6 (117)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (85)](https://www.capterra.com/p/90208/AdvancedBilling/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars ## FAQs about MaximEyes Overview ### Which roles and teams benefit most from MaximEyes? MaximEyes is most used by optometrists, doctors, and practice owners who manage clinical records, patient visits, and day-to-day eye care operations. Practice administrators, office managers, and patient care coordinators use it to schedule appointments, handle billing, and coordinate front-office workflows. Optometric technicians support patient intake and exam preparation. Answer based on 44 reviews Overview ### What company size and industries is MaximEyes built for? MaximEyes is an all-in-one EHR and practice platform for small optometry and ophthalmology medical practices, which represent 74% of reviewers. All reviewers are from small businesses; Health, Wellness and Fitness accounts for 17%, and Hospital & Health Care accounts for 10%. Answer based on 45 reviews Features and Usability ### What are the key features of MaximEyes? MaximEyes offers EMR/EHR, practice management, and patient scheduling, along with charting, clinical notes, SOAP notes, and e-prescribing. It also includes claims management, billing and invoicing, insurance eligibility verification, patient portal tools, document management, reporting, workflow management, and ophthalmology- and optometry-specific features. Integrations ### Which third-party tools and platforms does MaximEyes integrate with? MaximEyes integrates with 7 third-party tools, including 4PatientCare, Demandforce, Solutionreach, Weave, Mango, Mango Voice, and Lab. These integrations cover patient communications, recall messaging, voice services, and laboratory workflows, giving practices access to the main platforms listed in the catalog. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does MaximEyes offer? MaximEyes provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation offers written reference material, and videos support self-paced review of product features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does MaximEyes offer, and how do users rate the experience? MaximEyes offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often report prompt, courteous assistance, including fast chat responses and remote troubleshooting, with helpful follow-up on unresolved issues. Some users cite time-consuming technical support, difficult setup, and occasional disruptions when support changes systems during business hours. Answer based on 17 reviews Ease of use ### How easy is MaximEyes to use? MaximEyes makes exam charting, patient records, scheduling, and prescription workflows easy to learn for many optometry practices. Customizable exam screens and readable billing reports help staff work efficiently, while some offices find optical pricing, accounting, and practice-management tasks require extra clicks or support during setup and updates. Answer based on 12 reviews ## Features AI summary Based on 303 Optometry reviews Capterra data shows that buyers of optometry software rank the following features as their top priorities: - **Charting** (**67%** of reviewers rated this feature as critical) - **Appointment Management** (**56%**) - **Patient Records Management** (**61%**) MaximEyes supports all three of the features reviewers value most: **Charting**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help practices document exams accurately, manage daily schedules more efficiently, and keep patient information organized and accessible, allowing teams to deliver consistent care and keep front-office and clinical workflows running smoothly. Appointment Management 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Patient Records Management 4.5 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Charting 4.9 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. E-Prescribing 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically MaximEyes 77 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Optometrists: Serves Optometrists - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (45) 4.4 Based on 45 reviews ## Pricing Value for money 4.3 (38) Basic $350.00 Other,Per Month Value for money 4.3 (38) 4.3 Based on 38 reviews ## Integrations [ Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[ Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[ Demandforce](https://www.capterra.com/p/221823/Demandforce/)[ 4PatientCare](https://www.capterra.com/p/210816/4PatientCare/)[ Lab](https://www.capterra.com/p/10048172/Lab/)[ Weave](https://www.capterra.com/p/10049377/Weave/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (43) 4.6 Based on 43 reviews ## User reviews Overall rating 4.4 Based on 45 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(11) 3(3) 2(2) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner/ Optometrist Used the software for: Less than 1 year ### "MaximEyes for EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2023 Great staff support and a much easier transition from another EHR and the paper files Pros Accessible support and layout mimicking paper EHR Cons Closing visits for billing still in process of learning best practices. Need expansion for EDr direct ordering for CLs and other labs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Optometric Technician Used the software for: 3-5 years ### "Well Established EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2024 Loved using MaximEyes! As someone who had never interacted with an EHR previously, it was very easy to learn and adapt to. Pros Charting exams are intuitive, E Prescribe system works seamlessly, and patient record management is easy to learn. Cons Some content was not accessible if internet went down Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: 3-5 years ### "Doesn't Scale Well" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 20, 2017 It's hard to recommend MaximEyes to any larger practice, though smaller ones with less data volume might not have the problems we're facing. We've been using it for years and have likely outgrown it. A new version is supposed to be in the works for 2017, but we haven't seen it yet. Pros It covers all the bases we need in our practice Doctors, technicians, and staff don't have any issues getting around in it Regular updates to stay in compliance Support staff are very helpful and professional Cons Our multi-location, 55 person operation seems to overtax this system. We have to use two separate pieces of software to work, not one contiguous application Data transfers between the two sides can be problematic Our large data set running on a file-based database cripples it when running reports Some issues with support staff causing disruptions in production by connecting to the servers to make changes during business hours (corrected with IT controls on our side) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Optometric Physician Used the software for: 3-5 years ### "Good for a heavily medical office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 The customer service is always top notch! Pros I have used maximize since 2008. I looked at other EHRs over the years but stuck with Maximeyes because it was so much better for recording medical findings. Cons All EHRs are inherently going to have issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: 3-5 years ### "all in one boosts our efficiency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2022 Our overall experience has been very positive and would highly recommend this product to other optometric practices. Pros The ability to customize so many things within the software to allow it to work with our workflows and ways of thinking about our practice Cons Certain features can be a little on the slow side - like creating documents from the chart. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Liz H. Optometrist/ owner Used the software for: 3-5 years ### "Customizable EHR that can enhance your office flow and needs of the various departments in an optometry practice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2017 The MaximEyes team are very loyal and I have gotten to know them for the past 12 years. They are innovative and always looking ahead. That meets the needs of my patients here in the Silicon Valley. Once I switched to their program, I could never go back to paper, and have embraced all the changes that have continued to evolve over time. Pros MaximEyes not only meets all the government regulations but is forward thinking in trying to reduce doctor and staff time to complete patient files. Customer support is excellent and they will try to help you immediately resolve any problems at hand. They have many experienced engineers that are very helpful. They value constructive comments and will try to implement and add new features or upgrades if it enhances the experience for all of their users. Unlike many programs out there that are rigid and your office flow and policies have to conform to the program, MaximEyes can be customized to each office needs Cons The upgrades do not come as fast as you would like but are forward thinking and always there to improve efficiency. They are working at more practice management analytics, but for now that area is limited Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Optometrist Used the software for: 3-5 years ### "3 year review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2024 overall good, and would recommend after 3 years of use Pros Slick design that looks modern. Able to free type notes. Good support. Cloud based from google chrome. All in one system for optical and medical and billing Cons Some features dont work 100% of the time. However, tech support has been good in helping me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 3-5 years ### "Maxim Eyes Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 1, 2021 Customer support is in India. You have to stay connected with them online or by phone while they 'look into' the problem you are having. Most I have used have a way to log tickets, they investigate then get back with you as opposed to tying you up for ever how long they need to fix the issue. Pros I really do not like any features about this software. Cons It is very basic and outdated. It works like an excel workbook. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Bookkeeper Used the software for: 3-5 years ### "Maximeyes Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 I really like the ease of filing insurance thru Maximeyes. It is like an all in one product. Appointment scheduling, billing, filing insurance. Pros Maximeyes is easy to use . We have used this product since 2005 and and have seen many changes over the years . It was easy to configure it to our office needs. Cons The scheduler wish we could make a little different but it is doable. Running reports can get a little tricky wish there were a few more options on there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Optometrist/Owner Used the software for: 3-5 years ### "Best Optometric Software Out There" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2020 My experience with MaximEyes has been amazing. They are an amazing company. I like it that they only make software for eye doctors. They always stay on the cutting edge with upgrades. I find their tech support knowledgeable and very friendly. Pros Easily adaptable to the way I practice Optometry Cons There really are no cons. I have had some issues but Maximeyes support staff is amazing. They always quickly take care of the rare issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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