--- title: "MaximEyes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaximEyes Software - reviews, pricing plans, popular comparisons to other Optometry products and more." source_url: "https://www.capterra.com/p/79135/MaximEyes/" page_type: "product" language: "en" --- # MaximEyes Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MaximEyes ## What is MaximEyes? MaximEyes.com is an all-in-one cloud-based eye care EHR, practice management, optical point-of-sale, ophthalmic image management, and patient engagement system. The software adheres to secure cloud data protection, backup, and disaster recovery by partnering with Microsoft® Azure multi-layered cloud security services. The user interface is clean, modern, and intuitive to simplify business functions that empower optometry and ophthalmology practices. The self-guided Integrated Learning Center streamlines training the experience. Exam templates can be customized to fit various workflows and types of visits. The EHR includes a modifiable rules engine that suggests or automatically posts diagnostic codes, procedure codes, and outbound documents. Exam findings automatically trigger the codes to speed up the final part of the exam documentation. ## What is MaximEyes used for? [Optometry](https://www.capterra.com/optometry-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Ophthalmology EMR](https://www.capterra.com/ophthalmology-emr-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 7% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaximEyes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.first-insight.com&name=MaximEyes) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaximEyes 4.4 (45) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (45) Ease Of Use 4.5 (708) Value For Money 4.3 (38) Value For Money 4.2 (578) Customer Service 4.6 (43) Customer Service 4.3 (644) ## MaximEyes alternatives [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (529)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79135/MaximEyes/alternatives/) ## FAQs about MaximEyes Overview ### Which roles and teams benefit most from MaximEyes? MaximEyes is most used by optometrists, doctors of optometry, and clinical staff who need to document exams, manage patient records, and streamline daily care workflows. Practice owners, office managers, and administrators rely on it for scheduling, billing, and operations, while executives and IT leaders support revenue visibility, system oversight, and practice efficiency. Answer based on 44 reviews Overview ### What company size and industries is MaximEyes built for? MaximEyes is built for small optometry and ophthalmology practices, with 100% of reviewers from small businesses and 74% in medical practice. It also serves health, wellness and fitness organizations at 17% and hospital and health care providers at 10%, reflecting its focus on clinical and retail eye care workflows. Answer based on 45 reviews Features and Usability ### What are the key features of MaximEyes? MaximEyes offers appointment scheduling and management, EMR/EHR charting, billing and invoicing, claims management with claims scrubbing, and insurance eligibility verification. It also includes patient portals, e-prescribing, electronic payments, document storage, customizable reports, HIPAA-compliant secure data storage, and practice management tools for ophthalmology and optometry. Integrations ### Which third-party tools and platforms does MaximEyes integrate with? MaximEyes integrates with Weave for patient texting and staff instant messaging. It connects to this communication platform to support day-to-day messaging workflows across the practice. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does MaximEyes offer? MaximEyes provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning, documentation provides written reference, and videos give self-paced visual guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does MaximEyes offer, and how do users rate the experience? MaximEyes offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, courteous, and helpful, with chat responses arriving fast and follow-up by phone when needed. Some reviewers report time-consuming setup, disruptions during remote troubleshooting, and inconsistent experiences with complex technical issues. Answer based on 17 reviews Ease of use ### How easy is MaximEyes to use? MaximEyes feels easy to use for many optometry practices, especially in charting, scheduling, billing, and patient records. Staff and doctors often like the customizable exam screens and clear workflows, though some users find accounting, optical pricing changes, and parts of practice management less intuitive and sometimes dependent on support. Answer based on 12 reviews ## Features AI summary Based on 286 Optometry reviews Capterra reviewers point to these as the top priorities when choosing optometry software: - **Charting** (**68%** of reviewers rated this feature as critical) - **Appointment Management** (**55%**) - **Patient Records Management** (**60%**) MaximEyes supports all three features reviewers value most: **Charting**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help practices document exams accurately, manage scheduling efficiently, and maintain complete patient histories, allowing teams to deliver organized care and keep daily operations running smoothly. Appointment Management 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Patient Records Management 4.5 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Claims Management 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.9 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. E-Prescribing 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically MaximEyes 57 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Optometrists: Serves Optometrists - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (45) 4.4 Based on 45 reviews ## Pricing Value for money 4.3 (38) ### Starting price Free trial not available Value for money 4.3 (38) 4.3 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (43) 4.6 Based on 43 reviews ## User reviews Overall rating 4.4 Based on 45 reviews Filter by rating 5(28) 4(11) 3(3) 2(2) 1(1) Mentioned topic Sorted by most recent JK Jenna K. COO Health, Wellness and Fitness ### "Great scheduling tools and reports!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 3, 2024 Overall, we are happy to have made the switch to Maximeyes.com. It is great to have an entire program from scheduling, clinical documentation, billing and claims all in one. Pros Scheduling is very easy and the ability to offer online scheduling is great for our practice! The reports are also very easy and fast to produce and analyze. Cons It was a complicated setup process. Tech support for the program is very time consuming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kadar D. Chief Revenue Officer Medical Practice ### "Comprehensive Optical Software" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 2, 2024 The ability to manage appointments, inventory and electronic health records from one place is particularly convenient Pros Its an all in one approach to managing an optical practice. It combines patient management, optical retail and clinical functions into one platform making it easier to streamline tasks. Cons Having to do a manual stock count for Contact Lenses Switched from [Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Davis C. Optometrist Health, Wellness and Fitness ### "3 year review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2024 overall good, and would recommend after 3 years of use Pros Slick design that looks modern. Able to free type notes. Good support. Cloud based from google chrome. All in one system for optical and medical and billing Cons Some features dont work 100% of the time. However, tech support has been good in helping me Reasons for choosing MaximEyes features and price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Morgan M. Optometrist Hospital & Health Care ### "Highly Recommend Maximeyes.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 Great experience. I would choose this program over and over again, I would recommend it to any optometry/ophthalmology practice. Everyone has been very helpful from sales, to engineers, to tech support. Couldn't ask for a better health record system. Pros Maximeyes.com has made it very easy to customize our software and increase efficiency of doctors and staff. Everything from scheduling, examinations, billing, and follow ups has been streamlined to make the process as easy and user friendly as it could possibly be. We have been very happy with this software. Cons There has not been anything that has been a problem for our practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jay H. Optometrist Medical Practice ### "Maximeyes.com is an excellent choice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2024 We couldn’t be happier with maximeyes. Pros Maximeyes is extremely user friendly and very customizable. We love the cutting edge technology they continue to bring to us. Customer support is second to none. The listen to any concerns and address our needs timely. Cons We have no complaints about maximeyes, it has been a great EHR Reasons for choosing MaximEyes Maximeyes had the best technology, the most advanced EHR for customizations and increased efficiencies. We really appreciate their VSP calculator and their new benefits and eligibility integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Courtney M. Optometric Technician Hospital & Health Care ### "Well Established EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2024 Loved using MaximEyes! As someone who had never interacted with an EHR previously, it was very easy to learn and adapt to. Pros Charting exams are intuitive, E Prescribe system works seamlessly, and patient record management is easy to learn. Cons Some content was not accessible if internet went down Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Susan F. Optometric Physician Health, Wellness and Fitness ### "Good for a heavily medical office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2023 The customer service is always top notch! Pros I have used maximize since 2008. I looked at other EHRs over the years but stuck with Maximeyes because it was so much better for recording medical findings. Cons All EHRs are inherently going to have issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG John G. Administrator Hospital & Health Care ### "MaximEyes user since it was first available in Ohio." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 9, 2023 We like MaximEyes for all of its features. Pros Integration of other software apps has been very nice. CLX, FramesData have helped us tremendously. Cons There are many features not in the forefront that could be trained on better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Jennifer O. Owner/ Optometrist Health, Wellness and Fitness ### "MaximEyes for EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2023 Great staff support and a much easier transition from another EHR and the paper files Pros Accessible support and layout mimicking paper EHR Cons Closing visits for billing still in process of learning best practices. Need expansion for EDr direct ordering for CLs and other labs Switched from [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) Attentive and on time transition of servies Reasons for choosing MaximEyes Other doctors have been using MaximEyes and recommended the ease of use for their EHR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tory M. CEO Medical Practice ### "20 years Maximeyes Veteran" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2023 Let me start with saying ALL systems have downsides and quirks and it sucks changing. We started with Maximeyes in 2005 from VMS by MS Group and there have been times where it was rough but we stuck with them. We went to Maximeyes and SQL version in 2010 or so and just recently went to a Cloud based server. We are now going live to Maximeyes.com and really excited for the new product. They continue to improve and now have what looks to be an outstanding product with a continuous commitment to the best customer service out there. Pros Instant chat support and I mean within 30 seconds typically. They are very prompt and courteous. Cons Sometime the support people don't always "get" what you are trying to say or what you want done due to them being a computer person not an OD or a optician familiar with how an eyecare practice works or even with eyewear. But they can forward you to someone quickly that might have better insight so not that big of an issue.Also the Optical side can be improved alot more still I believe. Reasons for choosing MaximEyes Instant Chat customer service support -hands down! When you need help fixing things, you need it right away!Customization also! I'm picking how I want my charts and how efficient it is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79135/MaximEyes/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs MaximEyes](https://www.capterra.com/compare/79135-136876/MaximEyes-vs-Pediatric-Therapy-EMR)