# OD Link Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OD Link the right Electronic Medical Records solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79139/ODLink/reviews --- OD Link 4.7 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of OD Link Ease of use 4.5 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK Dawn K. Optometrist/Owner Hospital & Health Care Used the software for: 2+ years ### "Excellent Functionality , Customization ,and Support " May 3, 2020 5.0 We have solved a lot of problems by introducing and improving the web-scheduling features and esp now with updating our on-line registration portal. These features have taken some work-load off my staff and increased efficiency in my offices. Pros The ease of use and everything on one page. I love that its very easy to customize to work specifically with my offices and my needs. I have been using for almost 10 years and we have changed / added many things along the way, such as web scheduling capabilities and texting software. Right now we are making more changes to adapt with the current Covid-19 situation. Cons I haven't found any cons. Any time there has been a problem or glitch ( as there is with any software system) \[SENSITIVE CONTENT HIDDEN\] and his team have been able to rectify the problems in a timely matter. Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing OD Link At the time our internet couldn't support the Cloud based Revolution and Crystal was more cost prohibitive. We have now improved our internet situation and have moved from server based to Cloud with ODLink. Review Source MM Martha M. Optometrist Medical Practice Used the software for: 2+ years ### "ODLink has been a game changer for my practice!" October 1, 2020 5.0 I have been using ODLink for over 10 years and what I like the BEST is that whenever I call customer support I get a live person, and usually the same person... who... at one point worked in the Optometric Practice of the developer, so she too has worked in Optometry! But no matter who answers they all fix the problem while you're on the phone with them. It's amazing! I can't say enough about this software...it's great! Pros What I like most about ODLink is that it was created by an Optometrist. I had Officemate for many years and never found it intuitive, to the way we practice. I also like that it is an EMR and an Optometric Accounting software in one. I use it for managing product, such as frames, and I use it to do my month ends with much more detailed office management information than with any other product. It has made me a better business owner for sure. Cons Very little, but I do wish I had a better knowledge of Filemaker Pro. Reason for choosing OD Link Cost for sure, and the other ones were not as customizable Switched from [Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Less expensive, more intuitive and a much better EMR for Optometry Review Source SP Skyler P. Practice Manager Medical Practice Used the software for: 2+ years ### "Customer service is great. " May 18, 2020 4.0 Pros Customer service is fantastic. They always try to fix the problem quickly and efficiently. The search function is amazing. I love being able to search through thousands of records instantly. Cons There are some functions where you have to go through multiple windows just to open. The frame inventory for example. You have to get to a transaction screen in order to open. It feels like they could be streamlined more. Review Source RH Rich H. Optometrist Medical Practice Used the software for: 2+ years ### "Our experience with OD Link since 2013" May 10, 2020 5.0 We have really appreciated the comprehensive nature of the software and the exceptional customer support. Pros This software is intuitive to completing a comprehensive visual examination as well as a brief medical or contact lens follow-up. The examination is, for the most part, captured in one screen with the ability to see changes from other examinations at a single glance. We searched for a program that did not require us to click from screen to screen to screen to enter the examination information. The support staff at OD Link have helped us customize our software to a program that comfortably fits our practice style. OD Link was able to customize our method of patient recall that we had used with our former system for many years. None of the other software vendors we looked at were able to do this. Cons Add-on practice management software companies have not included OD Link to interface with. That being said, OD Link has the ability to easily pull necessary statistics for practice management. Reason for choosing OD Link OD Link allowed us to continue our patient recall in the manor we felt was most effective. Also, the comprehensive amount of examination data in a single screen was an advantage with OD Link. Review Source TT THAO T. OPTOMETRIST Hospital & Health Care Used the software for: 2+ years ### "ODLink" May 5, 2020 5.0 Much faster data recording because the preset templates can produce the same basic information on all exams such as Return to Clinic in 1-yr for evaluation... I can modify the existing or new data to match the current exam findings. I don't need to spend hours looking for missing paper charts or going through many pages of data from previous years for comparison purposes. I can transfer the final prescription from my automated phoroptor and lensometer to ODLink in 1 second. I can also submit electronic billings or send prescription to patients via email directly from ODLink. The frame inventory is a great feature which helps staff manage the frame board and print reports of not only the amount of frames from each vendor but also the types of frames currently in office. I have been using ODLink for 13 years, and I still love it more than any other software which I have used when working in different offices. Pros Easy 1 page data entry for each of patient's contact and insurance information, exam, and transaction. Most fields can also be customized to my office's preferences which make the work flow much more efficient. Great start-up price and superior customer support. Can access to data from home or anywhere with an internet connection. Cons Unable to redo if information is deleted by accident. Reason for choosing OD Link User friendly. Cost of software and maintenance. Customizable. Simple design. Review Source RG Robert G. Optometrist Medical Practice Used the software for: 2+ years ### "Electonic Healthcare Systems Made Easy" June 10, 2020 5.0 ODLink has helped us to build an efficient data entry system to provide detailed information in simple steps which allows us to have patient data at our fingertips. Any EHR package can provide the needed detail but ODLink stands out with affordability, adaptability and implementation. My staff and I have been able to make it quick and easy to use and it has helped add greatly to our profitability. Pros The documentation for each exam is shown on a single page. It has been easy to reference patient care as well as billing when using this product and the support staff has been there to help whenever we have encountered difficulty. There are some challenges but the software allows you to modify fields to suit your needs which has proven pivotal when trying to document key features. Cons The program allows you to modify several areas to simplify or expand fields and you can always type in information that is needed. However, some areas could retain user information to help improve the overall function. That said, the help staff has always been available to assist with changes we have found needed. Reason for choosing OD Link Recommendations from fellow practicing Optometrists, cost, ease of install and ease of use. Review Source MC Michael C. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "ODLink was our first and last choice" May 4, 2020 5.0 ODLink serves our practice no matter how many associates we add. It's easily customizable and works well with our clearinghouse. It's user friendly and the charts look like the familiar charts we used to use. No bland text pages. Installation and upgrading is very easy with the folks at the help center. They're always available and quick to implement fixes and upgrades. This is the best software EHR for our practice, regardless of the price. However, the price just can't be beat for the functionality you receive. Pros The price is right. Also, the user interface is much more comfortable than any other. The exam page looks like a chart rather than text. It's intuitive and easily customizable. Cons Minor connection issues from time to time Reason for choosing OD Link Price and chart-like user interface. Review Source CB Camron B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Everything you need in an easy to use format." May 4, 2020 5.0 My overall experience has been excellent. If I ever need anything ODLink is always there to help out. Pros ODLink software is the closet thing I've found to paper records but with the enhanced and superior functionality of a digital product. I find the format simple, consise, and I have all of the information I need right at my fingertips without having to flip through confusing disconnected tabs like many other programs force you to. I've used it for years and have no desire to change to anything else. Cons I can't think of a problem area. It does the job I need it to on a consistent basis. Review Source SD Stephen D. Office Manager Medical Practice Used the software for: 6-12 months ### "When I call A HUMAN picks up" November 21, 2019 5.0 Amazing, In Depth, Functional, and Friendly Pros This is super functional, almost too much so at the beginning. However the friendly knowledgeable staff is able to help implement every facet of when we wanted in this program. Every time I call and there have been many there is a friendly PERSON on the other end of the phone to answer my issue or hop in and fix my problem! Cons If there is any, it is only that it is not able to link into some of the outside things that we probably do not need to have access to anyway. Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing OD Link Better price, superior service. Review Source JH Jay H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Thumbs up!" May 8, 2020 4.0 Very happy with the product and the value. Customer service is very responsive and so far anything we have asked for it to be able to do, the ODLink team has been able to make happen. Pros Exam form is simple and on one page which saves time and makes it easy to use also integrates with my Marco equipment Cons Overwhelming at first to figure out all the features. Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing OD Link Cost and specific for optometry. Review Source JK Jory K. Owner Medical Practice Used the software for: 2+ years ### "Great EMR for Optometry" December 10, 2019 4.0 Been very happy with the service and product. Would highly recommend to my peers!!! Pros Ease of use Navigation Adaptability with other services Cons Ongoing training Review Source TD Tu D. Optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "Best EHR and EMR" November 22, 2019 5.0 Best people to work with. Very smart and professional. Pros It can do it all. The software can be adjusted to how you practice. Cons have to learn how to do it all. Once you learn it, its priceless. Review Source QK Quinn K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Sugar House Vision to the Rescue" May 4, 2020 4.0 Pros Developed by OD's for OD's. They think like us. They know what we need Cons Cant send Rx to pharmacy. Some of the drop downs are a little confusing Review Source CB Chuck B. President Used the software for: ### "Great product with somewhat of a learning curve, patience is rewarded" January 31, 2017 4.0 This product is NOT put out by a conglomerate or faceless corporation. This product was designed and made by an actual eye doctor. He and his team are steadfast in their support and do everything they can to help you tweak the product for your practice. I love how screens are based on function - i.e. transaction, patient info, exam info, etc. You don't have to tab around while performing a particular function such as settling a patient's account. The screens are busy, however your ability to work with the clickable captions will be rewarded. For the money, there is nothing better out there. Can be set to work from your own host (recommended) or via the cloud. Can pull patient information from your website if you want, performs merchant transactions, inventory - you name it. I'm entering my 10th month using this and would strongly recommend all practices consider it! Review Source CB Chuck B. President Used the software for: ### "By far the best value" April 10, 2016 5.0 I've used this product for five months now, mostly focusing on the EHR aspects. I love how the entire exam record (and most other records for that matter) are on a single page. No pesky tabs to mess with. I've only begun to scratch the surface of this EHR's practice management capabilities. Overall, I am very impressed with the powerful tools (once you learn how to use them) this product has. No big up-front fees to purchase. The Owner/Developer will often answer the phone himself. He does have a nice customer service team, too. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.