# CampBrain Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CampBrain the right Camp Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79173/CampBrain/reviews --- CampBrain 4.6 (42) [View alternatives](https://www.capterra.com/p/79173/CampBrain/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CampBrain Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews AC Alison C Camp AdministratorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The webinars cover anything I would ever need and have very clear explanations and demonstrations.“ October 1, 2025 Jeff Y Executive DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “It was a bit pricey for what you get compared to other software.“ November 30, 2020 SW Stephanie W Guest Services and Office SpecialistHospitality, 2 - 10 employeesUsed the software for: More than 2 years. “The user facing side is easy to use as well and our parents have loved the online registration. “ September 26, 2025 MP Michelle P Office ManagerChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “CampBrain's customer support is outstanding, and the product itself is very nimble.“ October 1, 2025 AW Aleshia W AdministratorPerforming Arts, 2 - 10 employeesUsed the software for: 6-12 months. “I value the excellent customer service that is available for any questions I may have.“ March 31, 2025 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeff Y. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Clean look, easy to use" November 30, 2020 5.0 Overall, CampBrain is a great system and has a great team backing it. We would have stayed with it had the pricing been better. Pros Great look and user interface. Simple to use and understand with tweaks available to make some tasks easier. Customer service is phenomenal and they really work with you to accomplish your goals. Cons It was a bit pricey for what you get compared to other software. No (current) automation for reports or other tasks, everything seems to be built around look/functionality instead of user experience. No online integration for website on the conference side. Not able to separate package pricing into accounting codes with any ease. Review Source KS Kevin S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "We love Camp Brain!" October 14, 2025 5.0 We love it! 10/10, 5 stars! The Camp Brain staff is always friendly and very willing to help with any issues. Pros We are a long-time user of Camp Brain because we find it easy to use for both our staff and for parents/guests. We really like the fact that it functions as unified database, no need to input household information into multiple platforms! Their customer support is friendly, listens well, is helpful, and is easy to reach! We also love the that they offer their own payment processing and their rates are very affordable! They also are very responsive to suggestions on ways to improve Camp Brain. Highly recommend! 5 stars! Cons Hmmm . . . not sure what we like the least . . . we do wish that it offered NCOA processing to update mailing addresses against the USPS address database. Alternatives considered [CampWise](https://www.capterra.com/p/79178/CampWise/)[Campminder](https://www.capterra.com/p/79177/CampMinder/) Reason for choosing CampBrain Price, ease of use, learning curve for implementation Switched from [UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Issues with financial information being correct Review Source Response from CampBrain October 15, 2025 Greetings Kevin! Thank you for the review and kind words. We're glad to hear you see the benefit in the unified database and super excited that you see the value in the payment processing. And of course, the customer support. We take special pride in that. Thanks for being a loyal customer! VR Verified Reviewer Director of Communications and Development Non-Profit Organization Management Used the software for: 2+ years ### "Great for campers but not well integrated" November 13, 2018 3.0 Pros The camper registration part is great! Lots of information and easy to find. Cons I don't like that the camper and fundraising modules aren't integrated very well. Review Source SW Stephanie W. Guest Services and Office Specialist Hospitality Used the software for: 2+ years ### "We Love CampBrain!!" September 26, 2025 5.0 Excellent! We started off with the desktop version and used that for a very long time. We switched to the online based version in 2020 and love it! Pros It is very user friendly, each to teach/learn and covers 95% of our needs. Any time we've had an issue, they promptly assist us. Their turn around time for custom reports is great. The user facing side is easy to use as well and our parents have loved the online registration. The introduction of the retreat booking portal was a game changer! Being able to send emails from the system on both sides has been great as it creates a record that everyone can see. All these features have streamlined so many processes for us and freed up time that we can use elsewhere. Cons There's no app for phones/tablets. A lot of reports don't run on phones/tablets, so that has made it hard to use on the go. A little more customization would be great. On the retreat side, when searching for groups, if there is a group that has been with you a long time, it's a long list of them and you have to search for the group you are looking for because it will only color code by Booking Stage and not Booking Status. If it could color code by Booking Status, I could easily create a file closed status and then I could quickly find current bookings while searching. Alternatives considered [CampWise](https://www.capterra.com/p/79178/CampWise/)[CircuiTree](https://www.capterra.com/p/229110/CircuiTree/)[UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Reason for choosing CampBrain Price was a factor, CampBrain was affordable to us and included 95% of the features we needed. Also, we were already using the desktop version so the transition was much smoother. Review Source Response from CampBrain September 30, 2025 Thanks for the great feedback Stephanie! We're glad you find excellent value with CampBrain. And of course we're always working on improving to meet the needs of camp managers everywhere. Thanks again for your insights and being a customer! KN Kristin N. Senior Director Religious Institutions Used the software for: 2+ years ### "Happy customer!" September 30, 2025 5.0 We've been with CampBrain since 2012 and it's been great! They're always working towards improvements and have great customer service. Pros CampBrain is extremely user friendly for camp, conference, and donor modules. It has great value and I'm thankful we don't have to pay per registration. Customer Support is great and always responds in a timely manner. I love the custom reports / Ad-Hoc capabilities. Super happy with the products! Cons \- MUST improve that staff application custom questions with more formatting capabilities and clickable hyperlinks. Also wish we could select certain custom questions to be on the person level (and not seasonal) so volunteers wouldn't have to fill out EVERYTHING each summer (just reconfirm it). - I wish the auto-emailer was available in the conference module (without having to do the work around in the donor portal). - REALLY need a notification/email or had a dashboard for on-line group payments in the conference module. Also need the ability to automatically add a credit card processing fee to those payments in the group payment portal. - I've requested this a number of times, but it would be extremely helpful to be able to view the actual attachments in the contact log (not just the doc name). - The speed has improved since this summer's debacle, but it's still not as fast as it once was. - I wish we could text message group/conference leaders and volunteers (not just camper parents). - Still anxiously waiting for the rental interest form that automatically creates an inquiry in CB and NOTIFIES us / need dashboard. - I also would love to be able to manually adjust the order on a camper waitlist. Alternatives considered [CampWise](https://www.capterra.com/p/79178/CampWise/) Reason for choosing CampBrain We chose CampBrain for the great price and ease of use. Switched from [CampDoc](https://www.capterra.com/p/119061/CampDoc-com/) We came from CampTrak (not listed) - We needed more capabilities and a more user-friendly product for part-time staff. Review Source Response from CampBrain October 2, 2025 Thanks for the review, Kristin! We're glad that you find it user-friendly, appreciate the support, and find value in the reports. Add thanks for the great feedback! That honesty is one (really just another) thing we love about our customers and campers. Thanks for being candid and a customer for more than a decade! CP Charley P. Director of Auxiliary Services Education Management Used the software for: 2+ years ### "amazing registration software" April 9, 2025 5.0 I've used CampBrain since at least 2010 in two different organizations. It was a vast improvement over the last system that I used. From day one there were great training opportunities and customer support. I love also that if there is something that I need that isn't already part of the software, the support team can build it out for me at no extra cost. Parents love the ease of registering, which makes my job easier. We use CampBrain for summer programs, after-school programs, student travel experiences, and professional development. It's very flexible. I just showed the software to a new hire. Her words were, "Oh my god, this is so much better that we're using at (her old camp)!" Pros It's very intuitive to set up. Customer service is excellent - honestly the best of any product that I've used in life. Cons I really can't think of anything that I like east. Alternatives considered [Campminder](https://www.capterra.com/p/79177/CampMinder/) Reason for choosing CampBrain CampBrain had the best recommendations and it seemed easiest to work with. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Because it was terrible. The build was a pain, and I still had to manually input registrations Review Source Response from CampBrain April 16, 2025 Hello Charley, While we're sorry you had bad experiences with other software, we're glad you're a CampBrain customer - and that your parents feel the same! Thanks again! JG Jaye G. Administration Religious Institutions Used the software for: 2+ years ### "Give yourself more time for the fun! " April 17, 2025 5.0 It’s an amazing program! Takes away so much of the paper shuffling and speeds up all the redundant camp tasks. The information is always right at your fingertips. Very intuitive! Pros The amount of time it saves! Everything is available without searching through paper files or duplicating work. The forms and reports are all interconnected and you can pull the specific info you need from each camper with just a couple clicks. It also makes handling staff and hiring so much easier too. Cons I’ve been using it for almost 4 seasons now and can’t think of anything. The support Center is super helpful and so is email and phone support so problems are solved quickly when I don’t understand how to do something. Alternatives considered [Campminder](https://www.capterra.com/p/79177/CampMinder/) Reason for choosing CampBrain Campbrain had more functionality between medical, staff and camper handling. The reports feature were also very easy and it stayed in a reasonable price point for a small camp like ours to afford Review Source Response from CampBrain April 21, 2025 Hello Jaye, We're glad you're saving time with CampBrain and took time to leave such a kind review! It's great to hear you find the reports useful as well. Have fun out there! BB Barbara B. Registrar and Staff Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great product! Great Customer service!" October 3, 2025 5.0 In addition to CampBrain being a great product, the online support materials and webinars are fantastic! They make things very easy to understand and provide answers to lots of questions. The support staff is phenomenal! They're are very responsive and most times have the answer immediately. On those very rare occasions when they don't, they do some research and get an answer to you very quickly. They are always very professional and courteous and it's always a pleasure talking to them! Pros \- CampBrain makes both camper registration and hiring staff very easy. - It's easy to use and navigation is very intuitive. - Cloning previous seasons makes setting up new seasons easier. - Establishing and modifying Payment Plans is very easy. - Families can upload required documents and the reporting and emailing functions make it easy to review status and email families needing reminders. - Doing both universal and selective email blasts are easy and I love being able to set it up to be sent out on future days and knowing it's going to happen. - The support library is very helpful. I can easily learn to do new things and get questions answered. - The Support Staff is fantastic! They're knowledgeable, very responsive, professional and courteous! - Love the user conference! I learn a lot from the sessions, chatting with the staff and meeting other users. There's a lot of flexibility in how to use CampBrain and it's always interesting to learn from others on their creative use of features. Cons \- There's a bit of a learning curve in mastering the use of report filters to get the information I wanted and learning to use the Ad Hoc report function. Review Source JH Jeff H. Director, Camp Manitou Recreational Facilities and Services Used the software for: 2+ years ### "We love Campbrain!" September 25, 2025 5.0 We use it for everything, year-round at our camp. We have a very strong Campbrain user as our administrative coordinator and it has kept everything very organized. Pros Does almost everything we need to run camp, bookings, registration, financials, etc. It's organized very well and our staff all love using it. Cons Perhaps that we aren't fully utilizing all the features and everything it can do. We are sending a staff member to the CB conference to learn even more. Review Source Response from CampBrain September 30, 2025 Thanks for the great review Jeff! Glad that you find value with the platform and you're staff love it. Looking forward to connecting with your associate and learning from them at the conference as well! AC Alison C. Camp Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Software that supports camps with team that suports their users" October 1, 2025 5.0 Overall very positive. Whenever I hit a snag with CampBrain, customer support has my back. Custom reporting is very handy, I found it easy to use, and a couple new reports significantly upgraded my camp's first aid management. Pros Customer support is extremely helpful and accessible. No question is too small. The webinars cover anything I would ever need and have very clear explanations and demonstrations. Cons My greatest issue is that emails I sent via CampBrain consistently went to the junk boxes of most recipients. Important information was being missed. I then opted to use an ad-hoc report (which was easy to make) to send mass emails manually. Frustrating but it worked. I am hoping this can be improved. Review Source Response from CampBrain October 6, 2025 Thanks for the review and feedback Alison! We're always glad to hear that customers find value in the reporting and that customer support is there when you need it. We're always working hard to improve - thanks for being a customer! JI John I. Dorector of Operations Recreational Facilities and Services Used the software for: 2+ years ### "Camp Brain works for camps" December 16, 2019 5.0 I have had a very positive working relationship with the Camp Brain software and the Camp Brain team. Pros The best aspect of Camp Brain is their fantastic support team. No software is perfect and no end-user is all-knowing. The ease of contacting their team with one phone call and getting help is priceless. Cons I have worked with Camp Brain software for 6+ years. In that time, there have been features that I needed/wanted that were not present. However, the development team at Camp Brain has worked and filled almost all the gaps I saw and others that I was not aware of. The primary element that I would like to see more development is a specific transportation module. The toll sexist to manage our transportation now, but they could be more straightforward. Reason for choosing CampBrain The positive interactions with the sales and development team. I can reach out to the CEO if I need to and get a response if I had to. An attitude of always improving soundly and not promising the world if they can't deliver it in a way that they can't be proud if. Review Source TJ Taylor J. Asst. Program Director Religious Institutions Used the software for: 1-2 years ### "Review of CampBrain " December 20, 2019 5.0 Campbrain keeps all of our information and calendar organized in one place. it has become the main software we run our operations off of. Pros It pretty much does everything which is nice to have all of the information that is needed to do anything all in one place. with that being said it is still fairly easy to navigate and operate the software even though it does so much. It has the capability to run any report you could want to have and in many different ranges. Cons It has the capability to send out email information to groups of contacts that are in the system, but it doesn't have the option to send that same information in a text, even though it has that information in the system. Review Source AM Adam M. Technology Coordinator Education Management Used the software for: 2+ years ### "Best Program Ever" September 6, 2018 5.0 Pros I love this program because it offers online registration and real-time registration numbers. The reports are easy to run and you can set up automatic replies. Cons One thing that I don't enjoy about Camp Brain is the crossover between different "programs." We use this site for various "programs" at our school. I wish that all of the programs were merged into one site. Review Source KK Karen K. teacher E-Learning Used the software for: 6-12 months ### "Braincamp GREAT Math suppliment" January 13, 2022 5.0 Great program to suppliment math for younger students Pros Easy to use with great skill for students that is fun for them. Cons A few highe rlevel activities for older children would be nice Review Source JP Jackie P. Executive Director Child Day Care Services Used the software for: 2+ years ### "WE LOVE CAMPBRAIN!" April 14, 2025 5.0 We are very satisfied with CampBrain. We use it for our resident camp programs, day camp programs and our retreat programs. CampBrain has videos/webinars that can walk you through many processes if you have questions or are just getting started and their customer service is top notch-both via email and phone. Pros CampBrain has excellent customer service, the ability to have custom reports created and a great step-by-step system in creating registration seasons, forms, and paperwork. Cons We'd like to see some upgrades in the Health Center module as well as the email system. Review Source Response from CampBrain April 16, 2025 Hello Jackie, We're glad you love CampBrain - we want you to love your software! We're happy you find the reports valuable and registration process intuitive. Thanks for being a customer! EJ Emily J. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "I love CampBrain!" September 29, 2025 5.0 For over 5 years, Greenway-Chaplin Community Centre has been using CampBrain and we are grateful for easy reporting, simple communication tools to keep everyone informed and easy to use and train new staff. Pros CampBrain is awesome for camp and program management including registration, payment processing and email communication. Their customer support is amazing and I always get my questions answered quickly. Cons Sometimes I am challenged to search for the correct report as requested by the accounting department but once I have called Customer Service and found it. I can easily replicate it next time. Review Source Response from CampBrain September 30, 2025 Thanks Emily - We're glad you find CampBrain easy to use and onboard new staff. And of course we love hearing our support was there for you! Thanks for being a great customer! JC Jim C. Executive Director Hospitality Used the software for: 2+ years ### "You get whats promised." October 1, 2025 5.0 Excellent experience. When we call or email with an issue it's followed up on quickly. We use it extensively as we create our financial budgets for the new year. Pros It performs as advertised, and the response to any issues we have are quick and friendly. Running reports and creating new reports has been a very valuable tool. Cons Like any complex tool, teaching new people is not always easy. Once you catch on it becomes easy, but new people struggle. Review Source Response from CampBrain October 7, 2025 Hey Jim, thanks for the review! We're glad you've had an excellent experience, that CampBrain performs up to your expectations, and you find value in the reports. Thanks for being a customer! MC Marvin C. Venue Rental Manager Education Management Used the software for: 1-2 years ### "Great for Venue Rentals" October 11, 2025 4.0 All I can say is LOVE IT!! This is by far one of the better programs I have used in my 40 years in the hospitality business. Pros I am a Venue Rentals Manager. I like the ease of use in entering Venue Renters their room needs and all the details that help with ensuring all facets of the event go smoothly. Cons The only real con I have is the process of having to rebook meetings for a year span and having to the tedious rebook each. Review Source Response from CampBrain October 13, 2025 Hello Marvin and thanks for the kind words - we're glad you LOVE your software. That's been our goal since day one! AP Asha P. Operations Maager Health, Wellness and Fitness Used the software for: 2+ years ### "Camp Brain review " June 3, 2025 5.0 Pros So many options to customize your camps and programs. Very user friendly interface for both administrators and parents using the portal Cons That you cannot make an account unless you have something to sign up for. Makes it challenging in between sessions to have parents make an account. Review Source Response from CampBrain June 4, 2025 Thanks Asha, We're glad you find the options you need to customize your camps and programs, and find it easy to use! Thanks again for the review - your comments are noted! MB Michael B. Administrative Assistant Recreational Facilities and Services Used the software for: 2+ years ### "Most reliable and safe long term camp management program." April 2, 2025 5.0 Changes to meet current needs with constant updates and online and other sessions. Pros The client service and the robust product itself. Cons Client service not available in the evening. Alternatives considered [Bunk1](https://www.capterra.com/p/149499/Bunk1/)[Campminder](https://www.capterra.com/p/79177/CampMinder/) Reason for choosing CampBrain Far superior service/loyalty/service/product Review Source Response from CampBrain April 8, 2025 Hello Michael, Thank you for your review and kind words. We're glad you appreciate the changes and updates we make to meet our customers' needs. JL Julie L. Registrar Hospitality Used the software for: 2+ years ### "CampBrain Excels" April 4, 2025 5.0 I've used other databases for camp management. CampBrain is so much more user friendly. Pros Extremely intuitive. Payment options are a customer favorite. Cons Sometimes narrowing down reports can be challenging. Switched from [CampWise](https://www.capterra.com/p/79178/CampWise/) CampBrain is more intuitive and an all in one package. Review Source Response from CampBrain April 8, 2025 Hello Julie, Thanks for your review of CampBrain on Capterra. We're glad you find it intuitive and easy to use. It's great to hear your customers appreciate the payment options as well. Thanks for being a customer. EJ Erica J. Director of Auxiliary Programs and Camp Director Child Day Care Services Used the software for: 2+ years ### "If you don't have CampBrain, you are missing out!" April 9, 2025 5.0 CampBrain has been an amazing software for our camp. It has made registration so simple and has contributed to the success of our camp! Pros CampBrain's staff is very friendly and go out of their way to help in any way they can. If they do not have the answer right away, you always hear back within 48 hours. Cons CampBrain cannot integrate with other systems we have. Review Source Response from CampBrain April 16, 2025 Hello Erica, We're glad you're not missing out with CampBrain and find our support helpful! Thanks for being a customer! AW Aleshia W. Administrator Performing Arts Used the software for: 6-12 months ### "Campbrain User Review" March 31, 2025 4.0 Campbrain is very user friendly and the customer service has been amazing! Pros I value the excellent customer service that is available for any questions I may have. Cons There are some things that are still evolving and being updated. I feel there is always room for improvement with any software. Review Source Response from CampBrain April 8, 2025 Hello Aleshia, Thank you for your recent review. We're glad you appreciate our customer service and find the software user-friendly. That's our goal! GG Georgia G. Administrative Assistant Higher Education Used the software for: 2+ years ### "Couldn't do our programs without CB" April 3, 2025 5.0 CampBrain offers the best customer service. No one on our team has ever been left without support, it is always a call or email away. The staff at CB are bar none the best! We are a busy outreach office that aims to connect different communities with STEM programming. CampBrain helps to make this possible! Pros CampBrain is a great way to organize all of our programs! Easy to use for our staff and our participants. Cons There are a few 'wish list' items that would make things run even better for us, but we are willing to wait. Review Source Response from CampBrain April 8, 2025 Hello Georgia, We're glad to hear that CampBrain is essential to your camp operations - that was our goal from the start! And thanks for the kind words about our customer service team, we feel the same. They're the best! JH JJ H. Camp Director Non-Profit Organization Management Used the software for: 1-2 years ### "CampBrain is the best" March 28, 2025 5.0 Great customer service and good people to work with! Pros Quick set up and easy/helpful staff to make any changes to forms, searches, etc! Cons Lack of emoji options in the email editor! Seriously! Alternatives considered [CampWise](https://www.capterra.com/p/79178/CampWise/) Reason for choosing CampBrain flexibility and ease of use and about to transfer in our current database Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) Price and getting everything in one system Review Source Response from CampBrain April 8, 2025 Hello JJ, Thank you for your review! We're glad you find software easy to use and our staff helpful. Our people make the difference! Similar Products Featured