# Page 2 | CampBrain Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CampBrain the right Camp Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79173/CampBrain/reviews

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CampBrain

4.6 (42)

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Last updated March 13th, 2026

# Page 2 - Reviews of CampBrain

## Showing most helpful reviews

Showing 26-42 of 42 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Andrew B.  
Director of Operations  
Child Day Care Services  
Used the software for: 1-2 years

### "Wouldn't want to imagine using anything else"

April 9, 2025

5.0

Just a great overall experience - it is easy to use, works very well, and the customer support team is absolutely fantastic.

Pros

Customer Support is absolutely amazing, ease of use, almost all maintenance is done during non-peak times when at all possible. Hardly ever crashes - and is always being made better.

Cons

Truly, I have no cons. I feel like CampBrain is top tier.

Review Source

Response from CampBrain

April 10, 2025

Hello Andrew, We're glad you've had a great experience with CampBrain customer support and the software overall. Thanks for being a customer!

MP

Michelle P.  
Office Manager  
Child Day Care Services  
Used the software for: 2+ years

### "CampBrain is Lit!"

October 1, 2025

5.0

We've been using CampBrain for 4 years, and we like it more with each iteration. Each year, we have different needs as we try to streamline our process, and they're always able to meet our needs.

Pros

CampBrain's customer support is outstanding, and the product itself is very nimble. Definitely worth the price.

Cons

Because of the superior customer support, there's actually nothing I dislike about it. There are a lot of options we don't use, but that's what makes it so nimble for any organization.

Review Source

Response from CampBrain

October 6, 2025

Thanks for the kind words, Michelle! We're glad that CampBrain has the flexibility to meet your needs. And of course, the customer support. We take a lot of pride in that. Thank you for being a customer!

FT

Fred T.  
Program Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Campbrain is amazing."

April 9, 2025

5.0

Excellent! Campbrain staff are always available to answer questions and help create custom reports.

Pros

Seamless platform for gathering all the needed information

Cons

The program can feel a bit cumbersome in the intial set-up of the household account. Once that is done, it is quite easy to use.

Review Source

Response from CampBrain

April 10, 2025

Hello Fred, We're glad you get the custom reports you need and have success with the platform. Thanks for the review and being a customer.

PS

Paula S.  
Admin asst  
Education Management  
Used the software for: 2+ years

### "Great company to work with!"

April 7, 2025

5.0

Pros

Your customer service is excellent. Our school has been using Campbrain for over 6 years and we have expanded across our school. Thank you for a great product! Notre Dame High School

Cons

Nothing comes to mind force least favorite thing about Campbrain! Everyone who answers the phone is polite and always gets my issue resolved. Thank you

Review Source

Response from CampBrain

April 8, 2025

Hello Paula, Thank you for your review! We're glad you've experienced great customer service with CampBrain - it's something we focus on and strive for.

BA

Becca A.  
Divisional Children and Youth Program Coordinator  
Religious Institutions  
Used the software for: 2+ years

### "CampBrain"

February 9, 2021

5.0

CampBrain makes registering campers, and tracking all their information very simple and easy. It allows us to separate our variety of programs into different groupings so we can make things easier for both ourselves and clients. The inclusion of the health centre helps keep information together even once the child is at camp and keeps it recorded long term. Additionally the auto-emailer is an incredibly useful component that saves significant time for us.

Pros

CampBrain is the best registration software I have ever used. It is so intuitive for both the front and back end users that using it is quick and simple. The program is able to balance structure (to keep things simple and easy to repeat) with flexibility (so the program can perfectly suit your programs). Key features like cloning your seasons from year to year, excellent reporting features, and full integration of every thing you need to track in a registration program are just some of the reasons CampBrain is so wonderful. Additionally, the Conference Centre Module is the best rental system I have used. Lastly, the customer service/tech support from CampBrain is absolutely the best I have ever received. Accessible by email or phone the response time is always excellent, they are always super helpful and I have never left a phone call or email without some form of a solution to my issue, even temporary ones to tide me over until a larger fix can be completed (i.e. they got me the data I needed while they created a specific report etc).

Cons

The only feature CampBrain does not have that I would like is that they do not have an option for an agency to register multiple children on behalf of the parents. We would love to have the option for an agency to have a master account through which they register many children from multiple families so we can still collect full family information while making it very clear which agency/location the child is a part of. CampBrain has found multiple work arounds for us but does not actually have a "master account" feature.

Review Source

NP

Nancy P.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product, reasonably priced"

October 13, 2020

4.0

We have found customer service to be top notch. They have been prompt with the setup and changes to our forms and reports through the years so long as you keep in mind there work load recommendations for scheduling. They do a great job.

Pros

Was fairly simple to transfer our existing data into the new format so as to not have to do a complete new program setup. The forms and program also has a rational flow for our users and families.

Cons

Our initial decision was based upon being able to get our retreats, summer camp and donor tracking into one database. Retreats and summer camp has been accomplished, but when the donor tracking came out our definitions for its functionality were different and we could not make that change. It will let you enter donors but not to the extent that we are accustomed making us drop to many features.

Reason for choosing CampBrain

We liked the layout, it presents a professional yet simple design for our camper registrations. We are able to make updates internally to nearly all aspects of our information such as pricing or adding new venues. Invoicing and contracts are easily tracked to keep us on track with paperwork.

Review Source

AA

Amy A.  
Reservations Manager  
  
Used the software for: 6-12 months

### "Excellent for Group reservations for conference center. I struggle with indiv. "camper" registration"

October 12, 2017

5.0

Keeps me organized and easily generates the reports and invoices that I need.

Pros

Note: I am on the desktop version. For group reservations, it is efficient. Easy to look up past retreats. Tech support is great. Nice features to forms. Easy customization. Creates invoices and contracts and lots of reports. I am happy with it.

Cons

For the few times I need to register individuals, the "Camper" side is frustrating. It may be that I haven't used it enough to truly learn it. And it is odd as this software is mainly designed for camps and camper registration. But I find I cannot find history on campers other than general info. Charges all appear on same invoice, even once paid, making invoices confusing for my older clientele. Some of the navigation features for moving through the pages are frustrating and not intuitive. Minor things: when I enter a payment, it would be nice to have the box to indicate "deposit received" or "paid in full" on that payment screen. I have to remember to navigate to the group's landing page and make that update. Often I forget and then I generate reports that a group hasn't paid when they have. This is the only camp software I have used, but I have few complaints of substance. I did not set up this software.

Review Source

ES

Emily S.  
Office Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Amazing Customer Service"

June 4, 2021

5.0

Pros

CampBrain Customer Service is amazing! Any time we have had a need not supported by the software they have worked with us to figure out a solution or to add a new feature to meet our needs. When we switched from the desktop to the online version of CampBrain, the training and instruction was thorough and personalized. I highly recommend CampBrain to any camp looking for a software to manage camper registration, cabin assignments, etc.

Cons

Any time we have had a need, CampBrain staff has worked closely with us to meet it. Thus, there are no cons to the software I can name, as it has worked so well for the needs of our camp staff.

Review Source

Joe R.  
Executive Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "CampBrain is the central nervous system..."

November 11, 2020

5.0

Pros

I like that it allows us to see the history and to track campers and staff. I like that it is not tied directly to how many people are in the database for pricing. I love the customer service and responsiveness. The longer we use the software the more useful it gets for data tracking and reporting.

Cons

Some of the modules are not as useful as I may have hoped. It can be hard when you first switch over to this software to retain all of the information I need.

Review Source

SC

Shelly C.  
Philanthropy Database Administrator  
Hospitality  
Used the software for: 2+ years

### "CampBrain"

October 17, 2018

4.0

Very very positive.

Pros

The support from the CampBrain team. I began with CampBrain when it was a desktop software and then followed with them to the cloud. We still use CB desktop for one of our programs. For our day camp we were able to customize registration down to specifics within a day. Most CAMP software was setup as week long sessions at the least, CB allowed us to set up sessions by day.

Cons

Most things we may have wished were different at some point were addressed and updated along the way. The biggest thing is that it would be great to be able to adjust fees at a session level without affecting fees for the whole set up. Also, in order to customize reports in the cloud, you have to learn another system. In desktop, if you learned Access you could customize.

Review Source

RD

Ryan D.  
Programs Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Camp Brain"

July 25, 2019

4.0

CampBrain greatly helps us with keeping our logistics organized. We use the conference center side as well as the camp side. The combination of the two works well for our needs.

Pros

\- Great to keep track of calendar with multiple groups coming and going - Can input lodging, meals, meeting spaces - Alerts when something is double booked - Can log communications

Cons

\- Not all camps are the same and sometimes difficult to get the things/ specific reports needed

Review Source

LW

Laura W.  
Office Manager  
  
Used the software for: 2+ years

### "CampBrain tracks important data for group reservations at our camp"

March 15, 2018

4.0

Pros

You can record a good depth of information about reservations - meals, facilities, charges, accommodations, and more. You can easily copy repeat groups from one year to the next.

Cons

We have the locally-based version which lacks some of the functionality of the cloud-based version. If contacts work with multiple organizations they do not carry over. Reservations for accommodations are by day - I wish these could be booked by the hour. Customer support is an additional fee for the local version.

Review Source

VR

Verified Reviewer  
Director of Guest  
Hospitality  
Used the software for: 6-12 months

### "Camp Brain review"

September 3, 2018

3.0

Pros

What I like most about Camp Brain is the look. I also like the ability to click on a reservation and get more details.

Cons

Camp Brain frustrates me a lot. The thing that bothers me the most is going from one month to another. There is no flow. Also, that you cannot change your week to start on Sunday like a traditional calendar. I do not like that there is not an option to make a room/meeting space clean (ready) or dirty. We have to use a google document for that. Overall the software is laggy and needs major work.

Review Source

EP

Erin P.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Useful, but complicated"

April 19, 2019

4.0

Pros

CampBrain makes it easy for me to see the different children I am teaching during summer camp at my school, filtering by the different sessions and options of attendance.

Cons

When sending emails through CampBrain to my families, I wish there were a way to CC a colleague or fellow camp counselor. Instead, I can only send emails directly to the families, with them only able to reply to me, not the entire team. It's also a lot of steps to find the right group, filtering through all the different menus, to send an email to.

Review Source

AC

Alicia C.  
Children's Ministry Assistant  
  
Used the software for: 1-2 years

### "CampBrain makes signing up for camp and tracking participants easy!"

May 7, 2018

5.0

Easy to use with lots of options!

Pros

I like that this software saves your information so that every year you sign up for camp you do not have to input your information over and over again. I also like that Camp Brain allows users to easily run endless reports to see the status of each camp session.

Cons

I find this program to be user-friendly and have not had any issues. However, sometimes I find that parents get confused when they are signing themselves up for camp with their kids.

Review Source

SA

Stephanie A.  
Camp director  
  
Used the software for: 1-2 years

### "Complete frustration "

June 9, 2017

1.0

Pros

It makes all of the camp registration process available online. We are able to organize our camp and camper data in one place.

Cons

It is horribly frustrating to use. Every technical efficiency problem we have is because of CampBrain. The database is so difficult to use, when people register for camp it doesn't automatically populate the fields in the database so each camper still needs to be manually entered at the camp office.

Review Source

LC

Lynne C.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "I love this software! "

November 30, 2018

5.0

Pros

I used this for years when employed at a Summer Camp. It is incredibly easy to use and the reporting capabilities was top notch.

Cons

I did not have any issues with this product

Review Source

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