# Campminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Campminder the right Camp Management solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79177/CampMinder/reviews --- Campminder 4.7 (256) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Campminder Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews LC Lesley C Executive DirectorRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Having so many parts of our business under one software means that we have a comprehensive understanding of every camper and staff member at our fingertips, which makes it easier to personalize our service and respond to individual needs.“ May 12, 2023 JD Juli D Program RegistrarNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Payment declines>commit changes>session edit>cancel>commit changes>session edit>waitlist/applied>commit changes>email customer - maybe we can auto place people in the applied status when a payment declines through a back-office process just like it automatically does this when a customers payment fails at the time of registration?“ February 24, 2025 Mark H R Director Camp OperationsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It is flexible enough to tailor to our specific needs and their support is always willing to help you figure out a way to do what you need.“ December 20, 2024 JD Juli D Program RegistrarNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “The new pop-up window that asks if you want to send the confirmation email or not when we are doing a back-office enrollment and processing payment. If payment declines after we select YES in this pop-up box (can't do it before processing payment as the pop-up window appears before this process takes place) then our customers get a total of 3 notifications which is causing confusion, they get the confirmation email we selected yes to send, the payment decline automated email message and then a personal follow up from our camp staff providing instructions to update payment method and making them aware their camper really is not enrolled until we gather a valid payment method.“ February 24, 2025 MR Mandy R Assistant DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I have reached out to CM for help so many times and every time they are always so kind and do their best to get the info I need or to document my suggestions.“ February 21, 2025 AK Amy K Office ManagerChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “Person Tags and Notes are helpful - but they just don't hit the mark.“ October 23, 2024 PF Phil F Camp DirectorRecreational Facilities and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Everything has a learning curve, and CampMinder was there every step of the way.“ October 16, 2025 DJ Denise J Camp SupervisorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The only downside is that since we are new users, discovering all of the nuances of the application.“ April 23, 2024 ## Showing most helpful reviews Showing 1-25 of 256 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark H R. Director Camp Operations Non-Profit Organization Management Used the software for: 2+ years ### "Camp Software by Camp People" December 20, 2024 4.0 We have loved working with CampMinder. Besides the great software, the responsiveness of the support team and the proactive programmers, CampMinder is also focused on improving Camps through advice and articles about managing a camp. These are real Camp people, not just software people. Pros It is flexible enough to tailor to our specific needs and their support is always willing to help you figure out a way to do what you need. They are constantly creating new tools and updating the software. Cons The activity scheduling module needs to be improved as it doesn't work for us. Also needs more focus on managing staffing although this is currently in the works and looks to resolve this issue. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) We used the FoxPro database created by a former Director, and when he left, there was nobody who understood database management. Review Source Response from Campminder March 12, 2025 We appreciate your review and your feedback! It’s programs like yours that inspire us to keep improving and evolving. PF Phil F. Camp Director Recreational Facilities and Services Used the software for: 1-2 years ### "CampMinder isn’t just software, it’s a team that wants you to succeed" October 16, 2025 5.0 Everything has a learning curve, and CampMinder was there every step of the way. From the dedicated onboarding team to the payments team and then the client success team, each one brought something special to the experience. Everyone we’ve worked with has been kind, patient, and genuinely helpful. We haven’t met a single person at CampMinder who wasn’t pleasant to talk to or eager to help. Even their \[sensitive content hidden\] are down-to-earth, approachable people who truly get camp and understand what we deal with every day. Pros I’ve been working with CampMinder for just over a year now and honestly, they treat you like you’ve been part of their family from day one. You can tell right away they actually care about your camp’s success, not just about keeping you as a client. Their support team is the best I’ve ever dealt with. Every single person I’ve spoken to has been friendly, patient, and really knows their stuff. It never feels like you’re just calling a help desk. It feels like you’re talking to people who are part of your own team and want to help you and your camp thrive. What really stands out is how forward thinking they are with technology. They’re always improving, finding new ways to make things easier, and listening to what camps actually need. You can tell they’re not just keeping up. They’re thinking ahead. Cons It can get pretty costly for their top tiers so be sure to utilize all their features to the best of your ability. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/)[CampSite](https://www.capterra.com/p/131210/CampSite/) Reason for choosing Campminder We really felt the dedication and genuine partnership from the start, even when working with the sales team. It wasn’t just about what CampMinder could do for us, but also about how our experience could help them make the product even better. That kind of two-way relationship was refreshing and made it clear they actually care about the people using their software. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Filemaker was not camp specific and required way too much time and dedication. As a Camp Director, your database needs to work for you, but it was the other way around with FileMaker. Review Source PS Peter S. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "Perfect if you camp has limited sessions." June 24, 2020 3.0 The culture of the organization seems great, and they are really loyal to and proud of their product. They have grand visions and great ideas for their product as well, but in my experience many of these visions never pan out, or pan out years and years after they're expected, and aren't free. We're a year-round camp with many, many sessions, and the software simply isn't flexible to manage those things with unique applications, and the lack of cooperation for API access makes it worse. If you're a camp that just has a few basic sessions a year, this is probably simple and easy....but for us, this isn't ideal, and product upgrades and development take too long. Pros Staff onboarding is great. The staff application, collection of documents needed for onboarding, etc, works really well. Cons Not mobile friendly. That is definitely my least favorite thing about it. There are "app" options, and they've introduced some API options, but it makes an already expensive software way more expensive. Alternatives considered [Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Review Source JD Juli D. Program Registrar Non-Profit Organization Management Used the software for: 1-2 years ### "Best Camp Registration System Ever!" February 24, 2025 5.0 I would recommend CampMinder to any organization who has a camp of any kind. It is so easy for our customers to use and that is number one to happy parents coming back to register year over year. Pros The ease of the navigation, the well trained customer support technicians, the Campanion app... just about everything! Cons The new pop-up window that asks if you want to send the confirmation email or not when we are doing a back-office enrollment and processing payment. If payment declines after we select YES in this pop-up box (can't do it before processing payment as the pop-up window appears before this process takes place) then our customers get a total of 3 notifications which is causing confusion, they get the confirmation email we selected yes to send, the payment decline automated email message and then a personal follow up from our camp staff providing instructions to update payment method and making them aware their camper really is not enrolled until we gather a valid payment method. (already placed this feedback into a ticket which was already answered with suggestions to make our confirmation email more clear about payments declining-loved the reply I received with that suggestion!) To piggy back off this a little - when payment does decline the process of placing the camper back on the waitlist or back into the applied status is a little cumbersome. Payment declines>commit changes>session edit>cancel>commit changes>session edit>waitlist/applied>commit changes>email customer - maybe we can auto place people in the applied status when a payment declines through a back-office process just like it automatically does this when a customers payment fails at the time of registration? Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Campminder They also could not provide what we require as CampMinder currently provides and provided before we upgraded our package and now that we upgraded our package we literally have everything and more that we asked for and RegFox could not match it. Switched from [CampDoc](https://www.capterra.com/p/119061/CampDoc-com/) They could not provide everything we required. Review Source Response from Campminder March 12, 2025 Thanks for sharing your experience! We're so happy Campminder is making a difference for your camp. Also, thank you for your suggestion. We will take this feedback back to our team. SB Sid B. Director of Communications Religious Institutions Used the software for: 2+ years ### "Love Campminder" April 21, 2025 5.0 Great! Anytime I have Questions, Camp Minder's customer support is always there to walk me through it! Pros Love I can do so much on one site! staff, family camp, summer camp, bunk assignments. Cons It offers SO much that it takes time to learn it all. Camp minder is great about helping learn and providing resources. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/)[RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Campminder Having a base for everything - staff, alumni, donors, campers and had the health center !! Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[CampDoc](https://www.capterra.com/p/119061/CampDoc-com/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We wanted a base for all data - staff, alumni, donors, campers and had the health center Review Source Response from Campminder May 13, 2025 Thank you for your feedback! JR Jenn R. Assistant General Manager Hospitality Used the software for: 6-12 months ### "New to Campminder" April 10, 2025 5.0 This is my second season with Campminder. The 1st season everyone was very hands on and helpful during the set-up process. Support after was excellent. They were available to both me and my team during our learning process. I went into the second season unsure because you do not have a "person" assigned to assist you. I did need to put in a couple of help tickets. The response time was quick, the instructions thorough and they provided the links where I can find instructions moving forward. The help resources and searches are easy to use. Pros Ease of use on both the administrative and user side. Cons Your second season you do not have a live person assigned to help you start your new season for the first time. That would have been reassuring being it was the first time, and I had not been in the system for a long time. Alternatives considered [Campground Master](https://www.capterra.com/p/33941/Campground-Master/)[UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Reason for choosing Campminder Reputation, ease of use and personality of team. Review Source Response from Campminder May 13, 2025 Thank you for your feedback! VR Verified Reviewer Assistant Director Non-Profit Organization Management Used the software for: 2+ years ### "Perfect database for camp registration!" January 22, 2024 5.0 Campminder is a great company to work with because of the quality and functionality of the product and the awesome people who work there! Pros Campminder is a great database because they understand the needs what year-round camp professionals need in a registration system. Also, all of their customer service reps are helpful, friendly and quick to find solutions and fix issues. Cons They are open to feedback and implementing changes across the entire system but it can take time. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) Campminder had more of the functions we need from a database. It's not just a registration system; it's made specifically for camps and our needs. Review Source Response from Campminder November 11, 2024 Your feedback is much appreciated! VR Verified Reviewer Finance Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "A software designed for camps by people who have run them!" July 22, 2019 5.0 CampMinder has allowed us to get all of our information we need for camp in one place, and to create new, customized reports whenever we need them. The customer service and client success managers have been super helpful in ensuring our first year worked quite smoothly! Pros The family accounts make it easy for returning families to apply while ensuring that all of their childrens' information is up- to-date and accurate. Cons Sometimes it is a little difficult to find the right settings to make the changes I want. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reason for choosing Campminder The ease of use made it easy to learn. The customer service were dedicated in understanding our specific needs for our camp. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We wanted a software specifically designed for camps. Review Source MR Mandy R. Assistant Director Non-Profit Organization Management Used the software for: 2+ years ### "Campminder helped make my first year managing camp great!" February 21, 2025 5.0 My experience with Campminder has been very positive. I have reached out to CM for help so many times and every time they are always so kind and do their best to get the info I need or to document my suggestions. Pros Campminder is surprisingly intuitive--About a year ago, I found myself running registration for and then helping manage a 10 week day camp of around 220 campers per week. I had ZERO experience in camping. Between the fairly easy to follow layout, the help library, and the availability of live-agents, I was able to figure out how to do everything our camp needed me to do. We had a great summer. Cons I can't think of many cons to my Campminder experience. There are a few things in the system that seem like they are relics of early iterations that could still be cleaned up. There are processes related to handling registration and payment for 50/50 custody families that could be improved. But it seems like progress is ongoing and the few things I've noticed are likely to be addressed before long. Review Source Response from Campminder March 12, 2025 Your support and feedback mean the world to us! We’re always looking for ways to improve, and your insights help us make Campminder even better. BR Beth R. Director Recreational Facilities and Services Used the software for: 2+ years ### "I'd never want to use anything else! " January 31, 2025 5.0 10/10... Still waiting for an interactive map of cities to display current campers for recruiting. As it is we have to input addresses into another program. Pros We have been with Campminder since nearly the beginning. The way it has progressed and become better and better has been awesome. Campminder has always been open to new ideas that help camps better utilize their software for each and every unique situation. Cons Not much! They are always on top of their customer service. Anytime we have an issue our tickets are answered very quickly. I do wish the merge tool of multiple accounts was quicker. Perhaps a notification when the system finds two similar accounts. Review Source Response from Campminder March 12, 2025 Your support and feedback mean the world to us! We’re always looking for ways to improve, and your insights help us make Campminder even better. AK Amy K. Office Manager Child Day Care Services Used the software for: 2+ years ### "Happy with Campminder" October 23, 2024 5.0 I find Campminder to be a robust system that can accomplish most tasks in an efficient manner. Overall I feel that it meets about 95% of our needs. Pros I like the ease of getting customer support. I called many times over the summer! Each time I spoke to a rep who was able to offer thorough answers to my questions. Cons We still have to figure out a better way to use the system to track campers who leave camp. Person Tags and Notes are helpful - but they just don't hit the mark. I would also like the system to better flag camper requests & disrequests when creating bunks. Lastly - when creating reports - the column headers always need to be changed before I can share the data with parents. For example, the column header for a parent email address in a report would be F1P1 Login/Email. If I'm sending a report to parents - I have to change the column headings. Review Source Response from Campminder November 11, 2024 Thank you very much for this insightful feedback, we'll take this to our team! MD Melissa D. Assistant Director Child Day Care Services Used the software for: 1-2 years ### "CampMinder is a vital system for summer camp management" July 27, 2024 5.0 Pros It is so user friendly, and allows me to access so much information in so many ways. The scheduling tab has saved me hours of doing that by hand, and the reports that I can run tell me quite literally everything I could possibly need or want to know. Their customer support is some of the best I've ever worked with as well. I always joke that when I call them I'm calling my "best friends" because they are always so kind and helpful. They are also always very understanding of the hectic environment that a summer camp can be. Cons It can be a little overwhelming to learn to use at first, but once you learn it's very user friendly! Review Source Response from Campminder August 12, 2024 Thank you so much for taking the time to share your experience with Campminder! We are incredibly appreciative of your thoughtful review and are delighted to hear how our system has made such a positive difference in your camp management. JV Joel V. Executive Camp Director Recreational Facilities and Services Used the software for: 2+ years ### "Campland loves Campminder" April 23, 2024 5.0 Love it, I met \[sensitive content hidden\] at Conference in 2008 and saw his heart and passion. The camp i was with at the time couldn't afford CM, but I kept them on my radar and was so excited to finally get on board in 2015. I am so grateful at how CM supports my suicide prevention programs - it is truly one of the greatest gifts I've received in my career. Thank you! Pros Generally, the customer service is top notch. I prefer to learn via voice and hands on - they excel at this and are never frustrated with my many many questions. The mass communication systems make my emails nuanced and efficient. The setup takes work, but pays off. Minus a few creative workarounds, the system is specific to my program and does more than I could do with other registration systems (I've used them all). Campminder is an extension of the magic of camp. The company values the experiences I provide to children. The annual conference, social media and customer service all reflects this. CM wants camps to succeed Cons My assigned rep feels distant compared to other reps I've worked with in my 9 years using CM. It's forced me to learn a lot on my own and has been frustrating at times. The overall user interface is overdue for an update. The parent facing services are difficult to use and find for them. I'd love an updated app that gives notifications to parents for payments, forms, updates and pictures Review Source Response from Campminder August 12, 2024 Thank you so much for your heartfelt review and for being such a loyal part of the Campminder family for nearly a decade! We're grateful that our customer service and tools have been a valuable part of your camp's journey, especially in supporting your incredible work with suicide prevention programs. We're always striving to improve, so your feedback about the user interface and parent-facing services is invaluable. Please know that we're here to support you every step of the way, and if anything arises, don’t hesitate to reach out to our support team. We're always happy to help! LC Lesley C. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "Easy to Use, Versatile, and Great Customer Service" May 12, 2023 5.0 Having so many parts of our business under one software means that we have a comprehensive understanding of every camper and staff member at our fingertips, which makes it easier to personalize our service and respond to individual needs. Easy reporting means that we spend less staff time on licensing and certification compliance, which is incredibly important. Pros Campminder is an all-around tool for our camp, allowing us to track campers as individuals and as part of their families; manage their medical, dietary, and logistics needs; track payments and communications; and also do the same with staff. Any time we have needed assistance, Customer Support has been fantastic, giving us thoughtful and efficient advice and making sure our needs are met. Campminder saves us a lot of time. Cons I am pretty sure there are a lot of features that we don't make use of yet, but I just saw that there is training being offered to help camps figure out all the ways the software can help, which one of us will attend. Review Source DB Donna B. Assistant Director Recreational Facilities and Services Used the software for: 1-2 years ### "Camp Minder is definitely worth checking into for your company! " December 14, 2021 5.0 I like Camp Minder because they are willing to help you create , build, solve and to be available to be there for you when you need help! Pros I like this software because it has tutorials that can help you create or figure out what you need for your business. It also helps train your staff and it does not require a strong learning curve. Meaning that it is easy to train someone how to use the system . It also provides a way to make some things accessible to your staff and personal things restricted. I also like that you can call someone for help and get help within a reasonable amount of time. I also like the fact that you can add features and work with camp Minder to figure out to add or take away things you want or may not want. Cons Like with anything learning a new system and change requires some extra attention and time. Being patient in the creation of putting together what we wanted for our program. Also realizing that we needed to add some things after we thought we had it all ready can be a little frustrating, but be patient and it will be worth it. Review Source VR Verified Reviewer Camp Director Recreational Facilities and Services Used the software for: 2+ years ### "CM Review" October 8, 2018 4.0 My overall experience with CampMinder has been great! I think the customer service is awesome! I have used CampMinder for 2 different camps but I have never had proper training, so I tend to teach myself a lot and it's very helpful to have people who are friendly and understanding in the call center to assist! so thanks for that! Pros I really like having the ability to pull reports and that they generate quickly. I like that CampMinder isn't just a registration service, but it has budgeting, HR, bunking, travel, newsletters, health center, etc. features. This is really helpful for camps who are not affiliated with an organization such as a JCC or a YMCA. Cons That I have to pull a report just to see the number of campers registered in one session rather than clicking on it and a having a roster pop up. I also don't like that CampMinder isn't compatible with many other software services-this makes camps have to do double entries. Review Source Response from Campminder November 14, 2018 Hello! Thanks so much for taking the time to share your thoughts about your CampMinder experience. It's great to hear both what is useful and about the areas where the system lacks for you currently. We will certainly keep those thoughts in mind for future development. Lastly, if you ever feel inclined for more in depth trainings surrounding CampMinder's modules, you can always get connnected with your Client Success Manager as they're happy to help continue your eductation of CampMinder! Best, Allison AE Abby E. Director Individual & Family Services Used the software for: 2+ years ### "Campminder's a great tool once you learn how to use it!" April 15, 2024 5.0 Pros I love that Campminder keeps many years of information in one place. If I ever need to know anything about a past participant, I can find it on Campminder. I love the reporting function. I can pull reports with very specific parameters which helps me stay organized. Cons Pulling reports on Campminder requires you to memorize tons of codes. Once you have them memorized, it's a wonderful tool. Review Source Response from Campminder August 12, 2024 Thank you, Abby, for sharing your experience with Campminder! We're glad to hear that our system has been a valuable tool for keeping your participant information organized and easily accessible over the years. We appreciate your feedback on the reporting feature and understand that it can take some time to get familiar with the codes. We're here to support you as you continue using the platform, so please feel free to reach out if you ever need assistance. Thanks again for your thoughtful review! SS Sharon S. Associate Director of Summer Enrollment Education Management Used the software for: 2+ years ### "Associate Director of Summer Enrollment " July 20, 2023 5.0 Pros Very easy to use system and lots of good features like reporting, communication, saved email templates etc. Cons Hope for better scholarship and audition review features in the future. Reason for choosing Campminder Best fit Review Source KB Kim B. Director Non-Profit Organization Management Used the software for: 2+ years ### "Mostly Good" October 12, 2018 4.0 CampMinder has revolutionized the way we manage camper paperwork, check in and check out procedures, and health care at camp. Using CM has allowed me as the director more time to interact with campers and less time spent in the office. Pros CampMinder is very easy to use if you are even remotely tech savvy. I love the instructional videos and the articles to help you understand how to set up the system. Tracking a person's history with our camp programs is awesome, allowing us to maintain years of records at our fingertips. Reporting is straight forward and time efficient. I like the bulletin features and being able to tag other colleagues and communicate in a way that directly links to a person's profile page. Cons It does not meet all our needs as an organization. We need a way to manage property reservations outside of summer and were told that was platform was being added to CM. We have yet to see it and therefore need to pay for yet another software platform. The customer-facing side, CampInTouch, is clunky compared to other companies and the ability for camps to customize what customers see is limited. Our most common questions revolve around camper guardians being unable to find information packets on CampInTouch, in part because they blend in with camper paperwork. It seems like CM was designed more for large east coast style camps where the campers stay for several weeks. There are far less useful features for those of us who have one-week sessions. Review Source DS Dan S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Campminder User" January 5, 2021 5.0 Pros As the Executive Director of a non-profit summer camp and retreat center, I am constantly pulling up data from one of our camper families or donor families (i.e. last time they were here, what programs do they attend or which services they purchase. We have used Campminder as for our registration software for about 10 years now. It is reliable and provides me with the relevant information I need. As with all software, it takes a little bit to learn how to navigate, but we have had excellent customer service and it is a good value for a mid-sized operation. In addition to using their software to register over 3000 campers each summer. We also make good use of their staff onboarding and management tools. We process over 150 applications for seasonal summer jobs through Campminder. Applicants submit their application, W-2s, I-9, and background screening forms, etc., all online through Campminder. If someone is missing paperwork it notifies them. This saves us so much staff time and headache. Cons If we could improve one thing about CampMinder: we really wish it would integrate with Zapier to further streamline our marketing and social media efforts. Review Source VR Verified Reviewer Registrar Non-Profit Organization Management Used the software for: 2+ years ### "Managing a camp? CampMinder is the thing for you." December 18, 2018 5.0 Pros Simply put: the power! CampMinder has a modular system that should be able to fit any camp of any size. From billing to medical to simple camper registration it can do it all. While it can take some time to learn things, their website and manual are very helpful. And their customer service is second to none and if you can't find an answer yourself, they will help you. We are a camp with over 1,000 unique campers per summer and CampMinder makes things a breeze. Cons So, it isn't the software itself, but their advanced documentation is lacking. There have been instances when frontline customer service said something wasn't possible and i was able to figure out how to do it. That isn't ideal. Also, their support for divorced or separated families is not ideal. Review Source CL Carol L. Office Manager Hospitality Used the software for: 2+ years ### "Love CampMinder" October 5, 2018 4.0 The software is very easy to use and each summer when I get seasonal help, there isn't an issue with someone learning it at all. Customer service is great. Have been waiting for the groups/family module since 2011 though when we first signed on with CampMinder. The company has become very popular and the number of camps using the software now leads to LOTS of requests for updates and changes so it sometimes takes a long time to see a change because everyone wants the same info but in a slightly different way or more detailed, etc. Still I am very happy with CampMinder. Pros The ability to basically create almost any report that we need. In comparison to the last software product that we used this is miles ahead. The customer service is awesome. Everyone is helpful and professional, friendly and they make sure that they get an answer for you. Have been with them since 2011. Cons We do run into issues at the end of the season with trying to find out exactly what funds we brought in. Simpler way to see exactly what money you took in as a total without running all the charges, credits, discounts, etc. Also waiting for the groups and family module to be available and hope that it will be separate from the camping side. Review Source CS Colleen S. VP/Founder Recreational Facilities and Services Used the software for: 2+ years ### "Campminder is an excellent tool for the camping industry." January 4, 2022 5.0 They do a great job of responding to the needs of our camp as well as the camping industry. Pros It provides a space for all the necessary information that is needed for our program. The Campminder Team is always developing tools that meet the needs of the camping industry. We particularly appreciate the ability to add questions, components that mee the needs of our special needs camp. Cons Honestly, the cost but that is because we are a small camp. Reason for choosing Campminder It is very comprehensive but also allows for individualization for our special needs camp. Review Source NL Nathan L. Camp Registration Coordinator Primary/Secondary Education Used the software for: 1-2 years ### "CampMinder review" November 10, 2022 5.0 Fantastic - has improved the experience for our admin team as well as parents and staff. Pros Very comprehensive, plenty of features to accommodate a variety of different camp structures (day camp, overnight camp, etc.). Powerful reporting features make the platform even more customizable. Transportation module works very well for day camps. Email/communication with parents and staff works great and allows us to customize mass emails and save time. Cons Sometimes there are long load times - lots of waiting for pages to load. Not able to integrate with other digitals tools we use (Google Sheets, etc.) Sometimes there are too many features (i.e. with medical data collection) that we wish we could turn off. Review Source JW Josh W. Director Recreational Facilities and Services Used the software for: 2+ years ### "CampMinder is a game changer" March 4, 2022 5.0 CampMinder has world class Customer Service. You always get a person, never an automated service or voicemail. During our busy season, they are available 24/7 to everyone on my staff and OUR customers. Can't say enough how impactful this is. Pros This software impacts every aspect of our camp business. The ease of registration for parents, the collection and processing of payments and overall interface is great. Throw in their robust reporting platform, new Campanion App and it's everything we need (and more that we didn't know that we needed). Cons That we didn't start using it sooner!!!! Reason for choosing Campminder Everything listed above. Review Source