Toluna

QuickSurveys


4.5 / 5
6 reviews

Who Uses This Software?

As a leading source for actionable insights, we help market researchers, insights professionals and brands anywhere in the world make clearer and better business decisions that drive business results.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Toluna
  • www.toluna-group.com/en/
  • Founded 2000
  • United States

About QuickSurveys

QuickSurveys transforms the DIY research landscape: surveys can be designed and launched in minutes, advanced targeting capabilities using Toluna's global panel means data collection begins immediately, and advanced analysis capability through TolunaAnalytics takes place in real time. QuickSurveys provides time to insight 10x faster than traditional research methods.


QuickSurveys Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Benchmarking
  • Compensation Management
  • Data Management
  • Email / Online
  • Face-to-Face
  • Panel Management
  • Paper-Based
  • Phone-Based
  • Sample Management
  • Statistical Analysis
  • Survey Management

QuickSurveys Reviews Recently Reviewed!


QuickSurvey Review

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: QuickSurveys are great for quick turn projects. The account/project team does a great job handling any concerns, so that I don't have to spend time programming or trouble shooting.

Cons: It would be helpful to have a few other visualization options for data - often times I screen shot the analytics page, because the PowerPoint output looks less clean. For instance, combining responses from different questions to create one word cloud would be helpful. "Filtering" is the one feature that could be improved upon. It's definitely functional, but for some reason, not the most intuitive the first time you go about it. Clearing filters within the charts and tables can be handy, but it would be nice if there was also a "clear filters" button in the tool bar where the original filter funnel sits.

Overall: Overall it's been pretty good. A few team members experienced a few issues with under-qualified project managers, but overall, I've been quite happy.

A good base idea but needs some work

Nov 06, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It is easy to program questions and the reporting has good features.

Cons: The platform is very slow and freezes. There seems to be a lack of panel availability and it is inconsistent over time.

Vendor Response

by Toluna on November 20, 2018

Hi Beejan,

We appreciate your feedback. We are happy to hear that you find the programming and reporting capabilities of the platform to be intuitive and easy to use.

As for the sampling component, when we are not feasible to fulfill narrow targets, or very low incidence respondent segments with Toluna's panel, we are able to link your study to other respondent providers and achieve the specific respondent targeting goal. The more complex the target, the longer this can take. As our own panel is continuously growing (global membership of 21 million as of this writing), we expect feasibility to increase and days in field to decrease. We are happy to report that most general population surveys field very quickly, typically within 8 hours in most markets.

Thank you again for your partnership and please reach out to your sales rep to further discuss how we can serve you in the future.

Largest doesn't always mean the best

Jan 08, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great reporting tools that allow easy sharing. Overall it's a strong solution, but struggles with more complicated surveys

Cons: Struggles with more complicated surveys; difficulty with tabbed questionnaires

Overall: Solid tool for the money paid, but best for simple surveys

Couldn't be faster

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The speed

Question flexibility

Instant access to data

Ease of recruiting

Real-time dashboard that shows data coming in

Cons: What's not to like? I'm really trying to think of something but can't.

Overall: I needed to narrow down response options on a question before fielding in a larger, more expensive survey. QuickSurveys allowed me to test the response options that I'd brainstormed with a larger, unbiased sample population and gather new ideas for response options I hadn't thought of. Great crowdsourcing tool!

Toluna Quick Surveys

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The survey platform was incredibly easy to understand and program. The support was very helpful and timely.

Cons: I'm always looking for advanced functionality and I believe it wasn't capable of a few things. It didn't stop me from using and working with what they had.

Overall: We were working on understanding interest in a new product partnership and were able to work with Toluna and their panel team with great ease at a terrific costs. I would definitely recommend them for future projects.

Quick turnaround

Oct 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Quick turnaround, DIY, Being able to get pricing in advance

Cons: The interface isn't always ideal. I don't like that we can't see all the piping and filters without going to the survey logic page.

Also, there is no customer support on weekends.