# Page 3 | Toluna Start Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Toluna Start the right Survey solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79183/PanelPortal/reviews

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Toluna Start

4.2 (82)

[View alternatives](https://www.capterra.com/p/79183/PanelPortal/alternatives/)

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Last updated January 14th, 2026

# Page 3 - Reviews of Toluna Start

## Showing most helpful reviews

Showing 51-75 of 82 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LPK

Lakshmi Priya K.  
Freelancer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Review of Toluna Start"

June 2, 2024

5.0

Pros

Toluna Start surveys are generally simple. The user-friendly interface and the ease of creating and distributing surveys quickly. The ability to redeem rewards via Paypal and the vibrant community interactions are very appreciated.

Cons

Sometime I experience frequent disqualifications from surveys after investing time, which can be frustrating.

Review Source

AMP

Anna Maria P.  
Pensionata  
Market Research  
Used the software for: Less than 6 months

### "Panel sondaggi"

March 3, 2023

4.0

Diciamo che comunque la mia esperienza è positiva.

Pros

È un buon panel per sondaggi. Ha un discreto funzionamento e i sondaggi arrivano frequentemente e sono interessanti. Per la compilazione di ogni sondaggio è prevista una ricompensa, al raggiungimento di un determinato punteggio si riscatta un buono.

Cons

Capita che a volte si blocchi durante la compilazione.

Review Source

RJ

REINALDO J.  
System Analist  
Computer Software  
Used the software for: 6-12 months

### "Respond and Profit"

July 22, 2020

5.0

Pros

The need to get extra money is the biggest goal of using the platform. Organized and serious, QuickSurveys stands out from other competitors

Cons

The difficulty of getting a survey sometimes disturbs and discourages the user

Review Source

JD

Jonathan D.  
Marketing Research Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Valuable tool"

May 22, 2019

5.0

Pros

While I was not the actual user of the software, I was pleased by the appearance and functionality of the survey. I especially like the online reporting tool.

Cons

I wish there were a few more choices for question types and appearance of questions.

Review Source

VR

Verified Reviewer  
Insights, Planning & Analytics Associate  
Public Relations and Communications  
Used the software for: I used a free trial

### "Fast and Efficient Process to Garner Great Results"

May 22, 2019

5.0

Pros

The platform interface was visually appealing and had great graphics that could be dropped into decks with ease. Too, it was intuitive. The best part though has to be customer service. I did not wait more than 2 hours at any point during this process, not for getting survey details, cost, optimization and more.

Cons

There is room to add in a key or methodology to provide context for individuals who are looking at survey results but were not close to setting it up/understanding the ask.

Review Source

VB

Vinay B.  
Sr. Manager  
Banking  
Used the software for: Less than 6 months

### "Quick Surveys"

August 1, 2020

5.0

I can say this with one word "Awesome" This is what I need to say about this.

Pros

Quick Surveys are the surveys as they seek information which is absolutely required. The best part is that they easy answer and takes less time to do surveys.

Cons

At time this software slitely slow otherwise it's a good survey app and I always appreciated it.

Review Source

GC

Gabriela C.  
Auxiliar de  
Supermarkets  
Used the software for: Less than 6 months

### "Toluna"

April 8, 2023

3.0

Entras fácil pero no te dejan hacer las encuestas

Pros

Mandan varios correos con encuestas pero no dejan hacerlas

Cons

Mandan varios correos con encuestas pero no te las deja hacer

Review Source

AL

Anna L.  
Hôtesse d'accueil  
Retail  
Used the software for: 6-12 months

### "Sondage simple"

January 13, 2023

5.0

Pros

Permet de créer des sondages rapidement et de les faire circuler.

Cons

Manque la personnalisation graphique des sondages

Review Source

DM

Davide M.  
Manutenzione PC  
Information Technology and Services  
Used the software for: 1-2 years

### "Interessante "

January 27, 2023

5.0

Pros

Software leggero e interessante per ogni tipo di utente. Non lo uso tutti i giorni ma va provato da tutti!

Cons

Ricevo troppe mail di posta elettronica

Review Source

KG

Komal G.  
Research Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Good but could improve"

July 19, 2019

4.0

Positive. I get what I need from it

Pros

It is very cost effective and I also get the results on time.

Cons

Some of the functionalities are not intuitive. For e.g the And versus Or usage in filtering. I always need help from someone in the team.

Review Source

nV

natalie V.  
market researcher  
Market Research  
Used the software for: 1-2 years

### "Great customer service"

April 23, 2019

5.0

ease of use and customer service

Pros

As good as full service suppliers but super affordable and great customer service.

Cons

not applicable. all great. not sure why its making me fill out more words here. very satisfied.

Review Source

DK

Don K.  
Strategic Planning DIrector  
Marketing and Advertising  
Used the software for: 6-12 months

### "Pharma perspective"

July 9, 2019

4.0

Pros

It fits the niche for when you need quick insights without the cost and time of doing a full market research project. Reasonable functionality for the price, and good customer service. fast and inexpensive.

Cons

no real complaints. It would be nice to get fancier ways to package the output data, but that is more a nice to have.

Review Source

CA

Corey A.  
Research Assistant  
Research  
Used the software for: Less than 6 months

### "Great survey distribution option with nice features"

December 15, 2019

5.0

My overall experience with QuickSurveys is that it is an intuitive and easy way to create and distribute surveys to your population of interest.

Pros

What I like most about QuickSurveys is that it is designed such that all survey creation and distribution is incredibly intuitive and there is no real learning curve. This allows it to be easily spread amongst a team such that it doesn't take every individual a long time too learn how to use it.

Cons

The only real con I can think of is that in terms of survey analysis it may lack some power that more sophisticated statistical softwares have, but that being said, I don't know if it is fair to expect that out of a survey platform.

Review Source

HL

Holly L.  
Growth Analyst Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Toluna Review"

June 7, 2019

5.0

Customer service was fantastic! Rep was great to work with. We were trying to understand which artwork and items were preferred by Costco members. The data helped direct the customer and give them more assurance with their choice.

Pros

I really liked the user interface as results were coming in. The pie charts were easy to use and interact with. I was addicted to refreshing the software to get results!

Cons

After the survey was completed, the user interface was a little less intuitive. For my study, a keeping the same pie chart format for all questions would have been a great value add. Exporting data to excel was easy to make my own, but it would be great to have more prepopulated chart options.

Review Source

GS

Gayatri S.  
Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great software "

January 22, 2020

5.0

Have had a great experience getting survey responses very quickly. Lots of targeting and screening options help get accurate results. Appreciate the effort of the team who supports!

Pros

It is easy to use, intuitive and comprehensive with a lot of features.

Cons

Nothing so far - i have had a good experience

Review Source

JP

John P.  
Research Associate  
Financial Services  
Used the software for: 6-12 months

### "Good Product"

August 16, 2019

4.0

It has been a straight forward process

Pros

Fairly easy to navigate strong customer service Good ability to survey panels

Cons

Some times it can be a little buggy when trying to extract certain data points

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

recommendation from a collegue

Review Source

AA

Andres A.  
Analyst  
Marketing and Advertising  
Used the software for: 6-12 months

### "Toluna review"

October 31, 2019

4.0

Pros

The analytics dashboard is immediate and easy to use.

Cons

The data exports are bulky and hard to organize.

Review Source

GB

Genevieve B.  
Director, Market Research  
Publishing  
Used the software for: 1-2 years

### "Quick Surveys Review"

September 24, 2019

5.0

Overall, the company and the software met and exceeded our needs/expectations.

Pros

I've had the opportunity to work with Toluna a few times over the past years and it's always been a pleasure. The Quick Surveys platform is easy to use the the value for the money is terrific!

Cons

Sometimes we are looking for a more complicated survey functionality and we have had to do some creative work-arounds.

Review Source

SR

Scott R.  
Manager  
Retail  
Used the software for: 1-2 years

### "Review of QuickSurveys"

April 5, 2019

5.0

Pros

It is easy to use...very point and click friendly.

Cons

This isn't a knock on the software, per se but I'm busy and so often times I only go into the platform to take a quick look at something (vs. being a power user)

Review Source

AA

Ashley A.  
Blogger  
Entertainment  
Used the software for: I used a free trial

### "Blogger Surveys for Awards"

January 7, 2020

5.0

The benefit is being able to correspond reward types alongside what my viewers want.

Pros

QuickSurveys is easy to use. You can create surveys for social media and mobile devices. It is also free to signup. There are also a number of ways you can customize the survey experience.

Cons

I do not have any negative commentary for it. Besides the fact that I wish I new it existed some time ago.

Review Source

VR

Verified Reviewer  
vp of product  
Information Technology and Services  
Used the software for: Less than 6 months

### "Both turnkey and flexible - great product"

May 3, 2019

5.0

we conducted a survey and found that Toluna with QuickSurveys was our best choice. The price was very reasonable, the support was great and the key piece - the survey results and reporting/cutting/filtering of the data, was above expectations. Would recommend and definitely use them again.

Pros

reporting depth and flexibility easy to learn easy to use

Cons

nothing - I can't recall running into any issues whatsoever

Review Source

RM

Rachna M.  
Senior Project manager  
Public Relations and Communications  
Used the software for: 6-12 months

### "Quick turnaround"

October 1, 2018

4.0

Pros

Quick turnaround, DIY, Being able to get pricing in advance

Cons

The interface isn't always ideal. I don't like that we can't see all the piping and filters without going to the survey logic page. Also, there is no customer support on weekends.

Review Source

SB

Sam B.  
Director of Content Strategy  
Banking  
Used the software for: Less than 6 months

### "QuickSurveys Review"

November 8, 2019

4.0

Pros

It's very easy to get a quick read on results--visuals are easy to understand.

Cons

Selecting charts for export is a little wonky. Somehow it ended up replicating the same charts 3 times. It also provides too many slides for each chart---one simple slide per Q would be better.

Review Source

DF

Debbie F.  
Senior Marketing Research Scientist  
Insurance  
Used the software for: Less than 6 months

### "Couldn't be faster"

December 3, 2018

5.0

I needed to narrow down response options on a question before fielding in a larger, more expensive survey. QuickSurveys allowed me to test the response options that I'd brainstormed with a larger, unbiased sample population and gather new ideas for response options I hadn't thought of. Great crowdsourcing tool!

Pros

The speed Question flexibility Instant access to data Ease of recruiting Real-time dashboard that shows data coming in

Cons

What's not to like? I'm really trying to think of something but can't.

Review Source

MG

Madi G.  
Media Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Survey Review"

June 26, 2019

5.0

It was easy, simple and worth the cost.

Pros

The personal touch as well as the ability to really narrow down results.

Cons

The takers of the survey were 90% white. This is not very representative of the United States.

Review Source

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