# OpenGov Enterprise Asset Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenGov Enterprise Asset Management Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/79186/Cartegraph-Asset-Management --- # OpenGov Enterprise Asset Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpenGov Enterprise Asset Management ## What is OpenGov Enterprise Asset Management? Government agencies, utilities, parks, and educational institutions tap into OpenGov's asset management, work order management, and space management software to better manage their assets, track work, optimize space, and spend smarter. OpenGov Enterprise Asset Management's easy-to-use solutions and mobile apps offer the most comprehensive, location-centric platform to manage every infrastructure asset: indoors, outdoors, above and below ground. ## What is OpenGov Enterprise Asset Management used for? [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Work Order](https://www.capterra.com/work-order-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## OpenGov Enterprise Asset Management alternatives Highest Rated [4.8 (1,031)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (752)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (138)](https://www.capterra.com/p/136727/Reftab/reviews/) Starting price $31.25 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting & Statistics 3.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Activity Dashboard 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Asset Tracking 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Calendar Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar OpenGov Enterprise Asset Management 99 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Manage adding fixed assets to proposed budgets Manage assets throughout their lifecycle to optimize profit Manage, prioritize and plan for capital expenses Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Ensure all properties are adhering to government and legal codes Provides a channel for team members to share media files, communicate, and work together Designed to serve commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Import, collect, and capture data from multiple sources Track the management and flow of data throughout the organization Supports common databases such as MySQL and Oracle Track and manage the decline in value of assets and plan for improvements Manage sending personnel and resources to a site as needed Plan when and how to dispose of outdated or decommissioned assets Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Utility billing for water Visualize locations on a map Determines the location of a device using GPS or an IP address Integration with geographic information systems System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Monitor the movement of one or more IT assets throughout the organization Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Track parts inventory levels and manage re-stocking Organize and manage the accomplishments and development of employees or performance of applications or systems Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Centralized database to track details of properties (including lease, tenant, and owner information) Generate quotes or estimates for customers Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Assign available resources to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Send messages via SMS Manage occupancy and space utilization in facilities and buildings Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Seamlessly integrates with 3rd party websites Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.4 (28) 4.4 Based on 28 reviews ## Pricing Value for money 4.3 (21) ### Starting price Free trial not available Value for money 4.3 (21) 4.3 Based on 21 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (27) 4.7 Based on 27 reviews ## User reviews Overall rating 4.6 Based on 28 reviews Filter by rating 5(20) 4(7) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent BG Beth G. Asset Managment Analyst Government Administration ### "Disappointed" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 December 3, 2024 If it were easy to jump ship, and switch programs, I would. I feel we've been given poor direction from day 1 and any concerns about updates and app changes have been ignored. They've offered additional training but fail to see that it's all the changes they keep making that's the problem. I've done software implementations in the past for other developers; I can train people, that's not the issue. The issue is pulling the people from the field on a regular basis to show them where a button moved to is a waste of time. Pros The Classic version of the software webpage is relatively easy to teach to new users. The software generally does what it's designed to do. Cons The app(s) situation is atrocious. We started with CG 5 years ago and in that time we've had to learn 3 different apps: Cartegraph for Ipad, Cartegraph One, and now Cartegraph Asset Mangement. Each app was significantly different from one another and this necessitated pulling everyone in from the field for hour + long training sessions. Not only that, but the latest app CAM, is constantly undergoing renovations such that with every update, buttons are moved around, and (for field crew) superfluous additions crowd the screen. This latest app is touted to be used on a cell phone but there is so much happening on the screen, it's very difficult for new users to grasp what's occurring (and we use ipads). Supervisors in my town do not want me to teach the app anymore because of the updates and the need to pause field work to do additional training. We have a lot of non-native English speakers working with us and on top of the language barrier, the updates and nested functions are a real blow to productivity. On top of that, I was told the classic version we are using is going away in 2026. So that will require even more training. Also CG is only a mid-level partner with ESRI so some simple GIS functionality like Snapping, labeling and symbology isn't available. When I collect data, I have to go back and "clean it up". Snap signs to street lights, etc or signs to poles. And I can't see existing features when I'm creating a new one to make sure I'm putting it in the same location. Additionally, I've been asking for some small modifications of the original software since adoption and those ideas have been placed in "future consideration" permanently. The Ideas Portal that CG touts is where ideas go to die; it's a webpage for you to feel like you are contributing to the betterment of their software. They are taking the functionality of the classic software and replicating it in the app so all new "updates" are just features that were available on the original software. 99.9% of the people in the field do not need all the functionality available. They want to enter their time and go home. I realize software changes regularly (See ArcGIS Pro and the iOS photos app). But most of my public works people are not software nerds. They need consistency. I would recommend a different AM software that's more mature. You'd think that because CG is 20+ years old, they would be "mature" but when OpenGov acquired CG, they prioritized rolling CG up into their existing software rather than think about the end user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jim M. Project Manager II Construction ### "Satisfied user" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 15, 2024 Generally positive. It is a powerful tool to add to your toolbox. Pros Its fairly intuitive and has a lot of great features. The ability to locate all of our assets and not only see the history of maintenance/construction on them is huge. And it is very handy to have all the information on every asset we have at your disposal whenever you need it. Cons One thing I dislike is that it is constantly changing... While I do appreciate that you recognize and realize user feedback, it seems like every time I figure out how to use the new features of a particular release/version, a new release comes out and things change. I wish that was minimized. I was somewhat dissatisfied with the help features at first... as a beginner user of Cartegraph, I found the articles contained alot of language and terminology that I didnt understand. It was as if a seasoned power user had written the help articles and some of them were just too complex to understand. I feel like that is being remedied now though with the onboarding features and expanded video library. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Victor G. Asset System Analyst Government Administration ### "Great Customer Support, Improve Documentation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2024 Very positive, though first three years was challenging with big learning curve, but Cartegraph staff very supportive! Great work, folks! Pros Cartegraph staff is very responsive to users need for enhancements. Product is getting better and better (though the pace of change can seem overwhelming sometimes especially with the switch to the new UI). Cons Documentation of product needs to be revamped. Need to include common process steps or wizards with videos that are searchable, like search for "How to add a lookup field to an asset" and result with process like "structure manager add lookup, add lookup table, add field to layout" with a video showing the process. Alternatives considered [ArcGIS](https://www.capterra.com/p/93333/ArcGIS/) [Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) Reasons for choosing OpenGov Enterprise Asset Management Liked ability to configure Cartegraph without needing to hire internal software professionals Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Matt H. Environmental Analyst Utilities ### "Changing Shoes Again-hopefully they are more comfortable" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 14, 2024 Pros The ability to retain all data about a specific asset, or even a location, in one site. Storing pictures is a huge benefit as well! Cons Our staff is just now getting comfortable with Cartégraph and now the layout is going to change. Staff was resistant to changing from our previous data management software and now they will need to adapt to use the current software with the phasing out of classic. The staff's rote memory will need to be erased and reprogramed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Marli S. GIS and Asset Coordinator Utilities ### "Please keep Classic UI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 14, 2024 Very good, love Cartegraph. Please keep Classic UI. The new UI is fine but it's just not there yet to get rid of Classic. Classic is visually neat, understandable, and user friendly. The New UI is a bit cluttered and not as user friendly or visually appealing or understandable in my and many of my coworkers opinions. I know the new UI's stark white and bright background gives some people eye strain and headaches/migraines as well and some employees will likely refuse to use it until there is at least a dark mode option. Pros Classic UI, how customizable and editable it is, layouts, map functionality and integration with ESRI, other integrations, automations, etc. Cons Would've been a 10 recommendation and 5 stars for Cartegraph if it wasn't for hearing that Classic UI is going away. I think getting rid of Classic is going to be an issue for a lot of municipalities. Alternatives considered [Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) Reasons for choosing OpenGov Enterprise Asset Management Price and ability to customize and have more administrator permissions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Stacy B. Asset Management Specialist Utilities ### "Frederick County, MD Cartegraph Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 14, 2024 It has been a huge learning experience but the more we use it the more information we are able to collect for historical data. Pros The ability to see our assets and tasks on the map and our equipment usage. Cons Not being able to change an asset on a task if an employee has assigned the task to the incorrect asset. Also, just the changes that are being made to the app have been a lot and we wish they would have been done all at once and then pushed out to the app. Our staff has had difficulty keeping up with all the changes and some functions are not available as the app is being rebuilt. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Workline was a dos based program that was outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Geographer Higher Education ### "I have had a good experience with Cartegraph." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 19, 2022 Pros One of the strengths of the software is its flexibility, allowing users to customize it to their specific needs. This ability to personalize the software can be very useful. Cons Creating reports can be challenging for those who are new to programming and may require a lot of programming knowledge. This can make the process of creating reports difficult and not user-friendly for those who are inexperienced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Adrian R. Operation Systems Adminisrator Government Administration ### "Love Cartegraph. Easy to Use At All Levels!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2021 It helps to tell a story and validate some areas of concerns. The ability to attach images makes it a great tool to show management troubled areas as well as areas with reoccurring issues. Pros I love that you can be mobile at all times now while using any tablet/smartphone, Android and Apple. You're able to look up past jobs at an ease of buttons and find out exact cost numbers to reference for future events, jobs, contracts. A great place to store assets for inventory and historical values. Cons The software is easy to use as an administrator but does require a team to help run it. There's lots of work initially to set up but runs smooth afterwards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Carol C. Planning Coordinator Education Management ### "K12 Facilities Department loves InVisionFM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2021 Great customer service. Very responsive with issues and responding to our needs. Pros Ease of use. available to use on computer, tablet or phone so our staff in the field can use it when needed. Customizable to our needs Cons Not being able to easily add new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Debbie G. Administrative Coordinator Government Administration ### "Cartegraph Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 1, 2021 The organizations experience with Cartegraph has been challenging. The system is not the easiest to use due to the many different components and constant upgrades that sometimes is hard to keep up. However, with the use that we have had with it, we have improved tracking of vehicle maintenance costs and are implementing other maintenance tracking to assist with budgeting. Pros Although the product is not easy to use because there are many components to it, once you understand them it get easier and more beneficial. I like that the software has the ability to set triggers through automations. However, creating automations can be tricky sometimes. The asset component is very beneficial to track tasks and maintenance. Cons The most frustrating thing that continues to be a headache is the integration with our public facing work order software, Accela. The software's do not communicate well with each other. There are many glitches and a lot of data is lost due to this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs OpenGov Enterprise Asset Management](https://www.capterra.com/compare/79186-179296/Cartegraph-Asset-Management-vs-GetMaintainx)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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