Who Uses This Software?

We help nonprofit and government agencies in the social and human services sector.

Average Ratings

1 Review

  • 3 / 5

  • 3 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • VisionLink
  • www.visionlink.org/
  • Founded 1991
  • United States

About CommunityOS

VisionLink's CommunityOS platform supports multiple programs and agencies on the same platform, while giving each department or entity its own customized tool set. This is the best of both worlds: built to sustain partnerships, but giving each partner the tools customized to their own needs and workflow. Integrated software brings down costs, makes partnerships easy, and maintains privacy.

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CommunityOS Features

  • Attendance Management
  • Calendar Management
  • Event Management
  • Group Management
  • Member Directory
  • Membership Management
  • Recognition Management
  • Registration Management
  • Scheduling
  • Self Service Portal
  • Training Management
  • Volunteer Profiles
  • Case Notes
  • Client Management
  • Document Management
  • Forms Management
  • Goal Setting / Tracking
  • Program Management
  • Referral Management
  • Reporting & Statistics
  • Scheduling
  • Volunteer Management

CommunityOS Reviews

Community OS software for county helpline

Oct 13, 2016

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not

Pros: Easily accommodates our large database and has a lot of report generation options to extract client and program data.

Cons: Annual cost is pretty expensive and the website layout is very boring.

Overall: I have utilized Visionlink's Community OS software for more than 7 years as the manager of our county's Information and Referral Helpline. As far as database storage goes, the program is good because it has no problem holding our database of more than 800 agency/organizations and services available to county residents. One of the drawback of the website that our database is contained in is that it is definitely not the most attractive looking site. In fact, most of the tapestry sights are very similar/monochromatic looking. While we do have the option to update information such as our menus, page content and of course the database, there is very little freedom in regards to changing up the look of the site and the formatting options are extremely basic. Another negative to me is the keyword search option. Clients have the option to type in a google type search on the site to find available services. It will often provide too many options and the better options are usually listed way down the page. I have been told by Visionlink that there is nothing that they can do about this because it searches through the entire description and not just by the keywords and title entered by the agency. Aside from this issue, I do have to say that the Customer Service folks at Visionlink are pretty quick in getting back to me with any issues.