# VolunteerHub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VolunteerHub Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/79209/VolunteerHub --- # VolunteerHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VolunteerHub ## What is VolunteerHub? Since 1996, VolunteerHub has helped nonprofits get more from their volunteers. In fact, our software has been used to manage billions of volunteer hours. When you stop and consider that each volunteer hour contributes over $30 in value to your organization, using a volunteer management software like VolunteerHub can really add up! ## What is VolunteerHub used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 3% Starting price $143 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VolunteerHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bettergood.com&name=VolunteerHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VolunteerHub 4.3 (40) VS. [4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price $143 Flat Rate, Per Month Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (40) Ease Of Use 4.6 (1,983) Value For Money 4.3 (18) Value For Money 4.7 (925) Customer Service 4.5 (33) Customer Service 5.0 (857) ## VolunteerHub alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79209/VolunteerHub/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Activity Tracking 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Calendar Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Communication Management 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Membership Management 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Event Management 4.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings VolunteerHub 32 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Software specialized for non-profit organizations Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Adjust communications based on previous interactions or personal preferences Track volunteer performance and award those who exceed certain criteria Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage volunteer information and direct volunteer resources Advertise volunteer opportunities and recruit new volunteers Get Advice We can help you find the software with the features you need. Features 4.1 (32) 4.1 Based on 32 reviews ## Pricing Value for money 4.3 (18) [View pricing plan details](https://www.capterra.com/p/79209/VolunteerHub/pricing/) Plus $143.00 Flat Rate,Per Month It includes: - Automated Emails - Event Configuration - Google Analytics - Intelligent Duplication - Progressive Web App - Social Media Integration - Text Reminders - Volunteer Registration Pro $288.00 Flat Rate,Per Month It includes: - Advanced Liability Waivers - Automated Emails - Cloud File Storage - Event Configuration - Google Analytics - Intelligent Duplication - Onsite Kiosk - Progressive Web App - Social Media Integration - Team Manager - Text Reminders - Volunteer Registration Value for money 4.3 (18) 4.3 Based on 18 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[ Blackbaud CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[ Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ Sterling](https://www.capterra.com/p/253708/Sterling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (33) 4.5 Based on 33 reviews ## User reviews Overall rating 4.3 Based on 40 reviews Filter by rating 5(20) 4(13) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent SL Samantha L. Volunteer Engagement Coordinator Non-Profit Organization Management ### "Definitely Recommend VolunteerHub" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 30, 2025 Upon entering my role, I was first tasked with taking over the VolunteerHub system and implementing it in the most effective and efficient way for our organization. It was very easy to navigate and learn about the different features that are available through the software, and I found it did not take long to become accustomed to it. There were some minor setbacks as the system was initially set up "backwards" in terms of user groups and event groups, but the support team was very helpful in my effort to navigate and resolve those issues, which ultimately resulted in a greater understanding of the software itself and better positioned me to use it effectively. Pros Very user friendly, easy to learn how to use, and makes preparing for volunteers as well as tracking their hours much easier. It is nice to have one place in which all volunteer data and information is kept and accessed. Cons If there was a way to give user groups permissions to view certain event groups without having to reach out to support that would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Ocean A. Community Engagement Manager Non-Profit Organization Management ### "Satisfied small nonprofit with large volunteer base" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2025 Overall, I've really enjoyed my experience working with VolunteerHub at every level. Pros Functionality for both admin and users, clean interface, excellent customer service & technical assistance Cons I have a few items on my wishlist, but overall I wish the interface had more ability to toggle for accessibility purposes (increase text size and boldness, etc). Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Not at all in line with our needs. Needed a true database to keep volunteer information, make notes, create an onboarding process. Alternatives considered [Get Connected](https://www.capterra.com/p/145964/Get-Connected/) Reasons for choosing VolunteerHub I really disliked GC's busy interface -- way too much going on. I didn't find it intuitive to use, and appreciate the calendar approach on VH much better. The technical support and advanced permissions on VH were also game changers for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Angel R. Director Volunteer Services Non-Profit Organization Management ### "The Support team rocks!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 My overall experience has been phenomenal. I think the platform works very well for our organization and the support team is top notch. Pros The product is great for volunteer management, and yet the greatest value so far has been the support team which makes the implementation and use of Volunteer Hub outstanding. Cons I'm still working to set up reports that extract the data we need for tracking and managing volunteers. The formatting for basic reports is a bit clunky so we are working on building some custom reports that work for our organization. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Volunteers accessibility to there schedules, background check management, and group volunteer management. Alternatives considered [HandsOn Connect](https://www.capterra.com/p/128308/HandsOn-Connect/) Reasons for choosing VolunteerHub It had the features that addressed our pain points for a cost that worked in our budget. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EY Ernie Y. Development Manager Civic & Social Organization ### "Works for basic needs" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 10, 2024 When we first adopted the platform, it was great and again the pricing was very reasonable. However, overtime, it seems like they have stopped investing in developing the platform and adding new features and integrations, so it is now far behind many competitors. However, if you are looking for a very simple and basic platform at a very fair price, this could work for you. It’s a simple platform for volunteers and administrators to use. However, if you have more complicated needs and you are a larger organization, I would not recommend this product. Pros VolunteerHub has a nice volunteer interface that’s easy to navigate and simple to use. For administrators as well the features require little training and are very user-friendly. We have been using this platform for a very long time so the pricing has always been very reasonable. Cons It seems like they have not made any upgrades or investments in the platform in a long time. The platform remains relatively the same over the past five years. It seems To lack a lot of the more advanced features than many other platforms now offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HM Heidi M. Volunteer Manager Hospital & Health Care ### "Great platform for nonprofits" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 23, 2024 Pros ease of use, simple design, report functionality Cons some of the most useful functions are prohibitively expensive, especially for nonprofits--but you can still use the software to great effect without those features, so this is minor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Katie L. Development & Volunteer Manager Non-Profit Organization Management ### "VolunteerHub Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2023 Pros Everything! Definitely the calendar view is helpful on the main page. Cons I feel like I am not using VolunteerHub to the best of it's ability. I need to take time to learn more and grow my expertise. Switched from [Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/) Honestly, I didn't have proper training on the system from my organization so I decided to switch to VolunteerHub because of my experience with it and it's ability to be clean, organized and detailed. Reasons for choosing VolunteerHub Clean, organized, easy to use, user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2023 Katie, thanks for taking the time to review us! We are thrilled that you are so happy with our software. Matthew H. Volunteer and Donor Relations Manager Non-Profit Organization Management ### "Why you need VolunteerHub" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2023 For anyone considering getting a database for Volunteers, you MUST consider after purchase and after implementation, customer service. How quickly is support responding? Does support understand the issue? Does support manage accounts with the proper repair? At VolunteerHub I promise you they do! Somehow we made a mistake with our User Groups and their order of them which affected the background checks and stuff. We didn't notice but during a routine check, Support caught this and knew it wasn't right and fixed it, and notified us. We didn't realize this happened either and Support took it upon themselves to correct. No ticket was submitted, no emails were sent to support, etc. That is how good Support is. I highly recommend VolunteerHub. We were able to turn our investment into $25K+ through donations. Corporations give money to the places their employees volunteer at. Pros Best features:Landing Pages (Use for companies so they don't have to scroll through event pages to find options)User Contact (User Groups allow for better communication and easier access to Volunteers needed for specific jobs)Waiver Forms (Digital waiver forms are great for fast and easy liability forms to be signed)VolunteerHub allowed us to be able to recruit more than 1,400 volunteers in 10 months. We were also able to leverage that into fundraising, raising more than $25K. One person was able to manage all this because of how easy this system is to use and manage. Cons The cons to VolunteerHub are really the layouts of landing pages, main pages, etc. There is no customization to these pages and it's really because the source code is bland. Hopefully, they will update to allow widgets, more integrations, etc. so each organization can better serve their volunteers. This doesn't affect users because they don't know anything different but it does need to change and become more modern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 4, 2023 Hey Matthew, Thank you so much for taking the time to provide us with a review. We are thrilled that your are finding so much success with VolunteerHub software. CL christie l. Claims Coordinator Insurance ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 17, 2021 Pros It makes it very easy to stay organized for the volunteer hours I do monthly. You can join groups based on your interest, skill level, etc. Staff is able to clock in and out remotely. Cons It needs to have more flexible hours for scheduling start and stop times. The admin said initial setup was very time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Alisha V. Program Director Non-Profit Organization Management ### "One stop shop for volunteers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 15, 2021 We've had an excellent experience! This software has helped us in so many ways and the staff is very nice. Pros We love the points system, having your waivers in one place, e-mailing specific groups of volunteers, event sign up, handbook, it's really a one stop shop for all things volunteer! Cons It's not the best for at home volunteers logging hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Catie E. Manager of HR & Volunteer Services Non-Profit Organization Management ### "VolunteerHub is an Invaluable Resource!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2020 Overall, our experience with VolunteerHub has been great. We have a level of functionality that we did not have before. We are able to recruit, onboard and train volunteers easily with the help of this software. If we ever have an issue or a suggestion for a new feature, VolunteerHub is quick to respond and very supportive. Pros VolunteerHub has taken us from paper sign in sheets and manually recording hours to an all-automated process - saving us time and increasing overall efficiency. The reports that VolunteerHub offers is AMAZING! We are able to report on exact volunteer hours, total volunteers and compare data easily. I absolutely love the communication feature. I can send an email to all 10,000+ volunteers in our database with one click! The email/SMS feature is extremely helpful when we have last minute volunteer opportunities become available and we need them filled ASAP. Cons This is a great software and has really transformed our volunteer program. Any concerns or suggestions we have had are attended to quickly by VolunteerHub staff. No complaints - thank you! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79209/VolunteerHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignUpGenius vs VolunteerHub](https://www.capterra.com/compare/79209-135392/VolunteerHub-vs-SignUpGenius)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)