--- title: "VolunteerHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VolunteerHub Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/79209/VolunteerHub/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # VolunteerHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VolunteerHub ## What is VolunteerHub? Since 1996, VolunteerHub has helped nonprofits get more from their volunteers. In fact, our software has been used to manage billions of volunteer hours. When you stop and consider that each volunteer hour contributes over $30 in value to your organization, using a volunteer management software like VolunteerHub can really add up! ## What is VolunteerHub used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 91% Neutral 7% Negative 2% Starting price $143 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VolunteerHub?[Manage this product listing](https://www.g2.com/products/volunteerhub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VolunteerHub 4.3 (43) VS. [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $143 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (43) Ease Of Use 4.3 (634) Value For Money 4.3 (21) Value For Money 4.5 (598) Customer Service 4.6 (36) Customer Service 4.8 (581) ## VolunteerHub alternatives Highest Rated [4.8 (513)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,288)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79209/VolunteerHub/alternatives/) ## FAQs about VolunteerHub Overview ### Which roles and teams benefit most from VolunteerHub? VolunteerHub is most used by volunteer coordinators, volunteer managers, and volunteer services teams that schedule shifts, manage registrations, and communicate with volunteers. Program directors and nonprofit leaders use it to oversee participation across initiatives, while community engagement, HR, and family support teams coordinate outreach, onboarding, and service opportunities. Answer based on 41 reviews Overview ### What company size and industries is VolunteerHub built for? VolunteerHub is for small nonprofit organizations, which represent 79% of reviewers, especially Non-Profit Organization Management teams at 53%. It also serves midsize organizations (17%) and enterprises (4%), including Civic & Social Organizations (23%) and Fine Art groups (3%), for managing volunteers, events, and volunteer information. Answer based on 43 reviews Features and Usability ### What are the key features of VolunteerHub? VolunteerHub offers volunteer management and volunteer recruiting, plus event management, event scheduling, and registration management for organizing activities. It also includes attendance tracking, time tracking, communication management, SMS messaging, CRM, donor management, reporting and statistics, access controls/permissions, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? VolunteerHub starts at $143 per month for the Plus plan and $288 per month for the Pro plan. Plus includes automated emails, event configuration, text reminders, and volunteer registration. Pro adds advanced liability waivers, cloud file storage, onsite kiosk, and team manager. No free plan or trial is listed. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does VolunteerHub integrate with? VolunteerHub integrates with Blackbaud Altru, Blackbaud CRM, Blackbaud eTapestry, Salesforce Nonprofit Cloud, and Zapier. These cataloged integrations cover nonprofit CRM and fundraising systems, along with automation through Zapier, giving VolunteerHub connections to core donor and volunteer management tools. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does VolunteerHub offer? VolunteerHub provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover structured group learning, documentation offers written reference material, and videos provide visual, self-paced guidance. Answer based on 5 reviews Getting Started and Support ### What customer support options does VolunteerHub offer, and how do users rate the experience? VolunteerHub offers email/help desk, a knowledge base, and chat support. Users generally describe the support team as responsive, helpful, and knowledgeable, with quick ticket handling and useful assistance during onboarding and configuration. Some users find initial setup and training time overwhelming, particularly when learning reporting or unfamiliar system terminology. Answer based on 12 reviews Ease of use ### Is VolunteerHub easy for staff and volunteers to use? VolunteerHub provides an accessible volunteer sign-up and management experience for most staff and community members. Nonprofit teams value its mobile-friendly navigation, reminders, scheduling, and centralized records. Initial setup, reporting, and irregular scheduling can require training, however, and some less technical users need guidance with accounts, kiosks, or event settings. Answer based on 15 reviews ## Features AI summary Based on 4,572 Nonprofit reviews According to Capterra reviewers, these are the nonprofit features buyers prioritize most when evaluating a solution: - **Electronic Payments** (**64%** of reviewers rated this feature as critical) - **Credit Card Processing** (**64%**) - **Fundraising Management** (**49%**) VolunteerHub includes other nonprofit capabilities that reviewers also rate as important, including **Donor Management** (**54%**) and **Registration Management** (**51%**). Together, these features help organizations keep donor records organized, manage sign-ups for events and volunteer activities, and maintain smoother day-to-day coordination, giving teams better visibility into supporter information and participation. Registration Management 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Activity Tracking 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Calendar Management 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Communication Management 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Scheduling 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings VolunteerHub 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.2 (35) 4.2 Based on 35 reviews ## Pricing Value for money 4.3 (21) [View pricing plan details](https://www.capterra.com/p/79209/VolunteerHub/pricing/) Plus $143.00 Flat Rate,Per Month It includes: - Automated Emails - Event Configuration - Google Analytics - Intelligent Duplication - Progressive Web App - Social Media Integration - Text Reminders - Volunteer Registration Pro $288.00 Flat Rate,Per Month It includes: - Advanced Liability Waivers - Automated Emails - Cloud File Storage - Event Configuration - Google Analytics - Intelligent Duplication - Onsite Kiosk - Progressive Web App - Social Media Integration - Team Manager - Text Reminders - Volunteer Registration Enterprise Contact Vendor for Pricing It includes: - Advanced Liability Waivers - Automated Emails - Cloud File Storage - Event Configuration - Google Analytics - Intelligent Duplication - Onsite Kiosk - Progressive Web App - Social Media Integration - Team Manager - Text Reminders - Volunteer Registration Value for money 4.3 (21) 4.3 Based on 21 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)[ Blackbaud Enterprise Fundraising CRM](https://www.capterra.com/p/178085/Blackbaud-CRM/)[ Blackbaud Altru](https://www.capterra.com/p/212448/Blackbaud-Altru/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (36) 4.6 Based on 36 reviews ## User reviews Overall rating 4.3 Based on 43 reviews Filter by rating Counts reflect reviews available in this feed. 5(22) 4(14) 3(6) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful DV Director, Volunteer Services Director, Volunteer Services Used the software for: 1-3 years ### "VolunteerHub: Plan with Ease, Serve with Breeze" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2026 My experience has been a delight during the year and a half I spent using it for the bulk of my work related to my role. Pros The process to schedule or review information pertaining to volunteers and events are easy to follow and organized well. Cons Previously, users could not view the same event across both campuses. Since our organization serves the homeless population at two locations, this update makes it easy to view both instances of the same event simultaneously using the filter field. Bonnie B. Digital Systems Manager Used the software for: 3-5 years ### "VolunteerHub helps emplower thousands of volunteers at Atlanta Mission and increases our capacity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 18, 2026 On the whole, this is far and away better than any other volunteer tool we've used in the past. For volunteer management on a day to day basis on campus, it meets most of our needs. There are some things we'd like to iron out like the Salesforce Integration issues, but beyond that, we're having a good experience. Pros VolunteerHub does a great job of helping us sign up our volunteers via different applications or questions based on role and to have them sign in on the kiosk. Group volunteering is also easy with User Groups and Landing Pages. They're always responsive when we need customer support. Cons The Salesforce Integration is fairly lacking and regularly creates duplicates in our system that we're having to spend a good amount of time cleaning up. MO Manager of Volunteer Services Manager of Volunteer Services Used the software for: 3-5 years ### "Manager of Volunteer Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Our overall experience with VolunteerHub has been positive. Before implementing the platform, our volunteer management process relied heavily on spreadsheets, emails, and paper sign-in sheets, which made it difficult to manage communication, scheduling, and engagement efficiently. VolunteerHub helped us modernize and centralize our entire volunteer program. Today, the platform supports our team every single day. It allows us to better prepare departments for incoming volunteers, track engagement and hours, communicate more effectively, and provide a smoother experience for the community members who want to serve alongside us. It has also strengthened volunteer retention by creating a positive, accessible sign-up experience. Most importantly, VolunteerHub has helped us focus more on people and less on manual administrative work. As an organization committed to preventing and ending homelessness one life at a time, having a reliable volunteer management system has made a meaningful difference in supporting our mission and connecting our community to service opportunities. Pros It has created a more organized, welcoming, and accessible experience for volunteers. The platform is easy to use for people of all ages, especially on mobile devices, which is important because it allows volunteers to browse opportunities independently, sign up for multiple shifts, and feel more connected to our mission. From tracking hours to communication and reporting, VolunteerHub has become an essential part of our daily operations. An additional valued aspect of VolunteerHub is the customer service, responsiveness from the reps, whether it's about a request, issues, or just connecting. Cons The initial setup and learning process felt overwhelming simply because we were transitioning from a very manual system to a much more robust platform. However, the training resources and support team were extremely helpful throughout the process. Like any software, there are occasional features we wish were a little more customizable or streamlined, but overall, the benefits have far outweighed the challenges. I have already shared feedback on ways to customize individual volunteer accounts, including adding notes and seeing their volunteer history by month, or any other option to customize how we view their information and volunteer history, directly from their profile. DM Development Manager Development Manager Used the software for: 3-5 years ### "Works for basic needs" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 12, 2024 When we first adopted the platform, it was great and again the pricing was very reasonable. However, overtime, it seems like they have stopped investing in developing the platform and adding new features and integrations, so it is now far behind many competitors. However, if you are looking for a very simple and basic platform at a very fair price, this could work for you. It’s a simple platform for volunteers and administrators to use. However, if you have more complicated needs and you are a larger organization, I would not recommend this product. Pros VolunteerHub has a nice volunteer interface that’s easy to navigate and simple to use. For administrators as well the features require little training and are very user-friendly. We have been using this platform for a very long time so the pricing has always been very reasonable. Cons It seems like they have not made any upgrades or investments in the platform in a long time. The platform remains relatively the same over the past five years. It seems To lack a lot of the more advanced features than many other platforms now offer. CE Community Engagement Manager Community Engagement Manager Used the software for: 3-5 years ### "Satisfied small nonprofit with large volunteer base" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2025 Overall, I've really enjoyed my experience working with VolunteerHub at every level. Pros Functionality for both admin and users, clean interface, excellent customer service & technical assistance Cons I have a few items on my wishlist, but overall I wish the interface had more ability to toggle for accessibility purposes (increase text size and boldness, etc). DV Director Volunteer Services Director Volunteer Services Used the software for: Less than 1 year ### "The Support team rocks!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 My overall experience has been phenomenal. I think the platform works very well for our organization and the support team is top notch. Pros The product is great for volunteer management, and yet the greatest value so far has been the support team which makes the implementation and use of Volunteer Hub outstanding. Cons I'm still working to set up reports that extract the data we need for tracking and managing volunteers. The formatting for basic reports is a bit clunky so we are working on building some custom reports that work for our organization. D& Development & Volunteer Manager Development & Volunteer Manager Used the software for: 3-5 years ### "VolunteerHub Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2023 Pros Everything! Definitely the calendar view is helpful on the main page. Cons I feel like I am not using VolunteerHub to the best of it's ability. I need to take time to learn more and grow my expertise. VM Volunteer Manager Volunteer Manager Used the software for: 1-3 years ### "Volunteer Hub Didn't Work for Us" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 December 13, 2019 The person who helped me set up was nice but the program didn't work well for us. We couldn't easily copy big events that are the same each year. Pros We didn't have any pros. This product didn't work for us. We gave it a year but in the end we needed something different. Cons It seemed difficult to use and not end user friendly. Our users complained that it was much more difficult. VA Volunteer and Donor Relations Manager Volunteer and Donor Relations Manager Used the software for: 1-3 years ### "Why you need VolunteerHub" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2023 For anyone considering getting a database for Volunteers, you MUST consider after purchase and after implementation, customer service. How quickly is support responding? Does support understand the issue? Does support manage accounts with the proper repair? At VolunteerHub I promise you they do! Somehow we made a mistake with our User Groups and their order of them which affected the background checks and stuff. We didn't notice but during a routine check, Support caught this and knew it wasn't right and fixed it, and notified us. We didn't realize this happened either and Support took it upon themselves to correct. No ticket was submitted, no emails were sent to support, etc. That is how good Support is. I highly recommend VolunteerHub. We were able to turn our investment into $25K+ through donations. Corporations give money to the places their employees volunteer at. Pros Best features:Landing Pages (Use for companies so they don't have to scroll through event pages to find options)User Contact (User Groups allow for better communication and easier access to Volunteers needed for specific jobs)Waiver Forms (Digital waiver forms are great for fast and easy liability forms to be signed)VolunteerHub allowed us to be able to recruit more than 1,400 volunteers in 10 months. We were also able to leverage that into fundraising, raising more than $25K. One person was able to manage all this because of how easy this system is to use and manage. Cons The cons to VolunteerHub are really the layouts of landing pages, main pages, etc. There is no customization to these pages and it's really because the source code is bland. Hopefully, they will update to allow widgets, more integrations, etc. so each organization can better serve their volunteers. This doesn't affect users because they don't know anything different but it does need to change and become more modern. CC Claims Coordinator Claims Coordinator Used the software for: Less than 1 year ### "Easy to use" 5.0 April 19, 2021 Pros It makes it very easy to stay organized for the volunteer hours I do monthly. You can join groups based on your interest, skill level, etc. Staff is able to clock in and out remotely. Cons It needs to have more flexible hours for scheduling start and stop times. The admin said initial setup was very time consuming. [View all Reviews](https://www.capterra.com/p/79209/VolunteerHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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