# Page 2 | VolunteerHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is VolunteerHub the right Nonprofit solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79209/VolunteerHub/reviews --- VolunteerHub 4.3 (40) [View alternatives](https://www.capterra.com/p/79209/VolunteerHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Page 2 - Reviews of VolunteerHub ## Showing most helpful reviews Showing 26-40 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kate S. Volunteer Coordinator Used the software for: 2+ years ### "Challenging" April 3, 2015 1.5 Pros It is a great tool for allowing individuals to sign up for events on their own, with minimal work on the part of a volunteer coordinator. Cons The sync tool to Raiser's Edge has been a huge threat to our data integrity. And the process that we have to use for group members to register and get signed up for events is quite complicated to explain and takes a lot of staff time. Review Source Response from BetterGood May 18, 2015 Thank you for sharing your concern, and we’d love the opportunity to assist with your situation. To our knowledge, none of our other clients who use this integration are experiencing the issue you are describing. Please contact us at support@volunteerhub.com at your earliest convenience. ~The VolunteerHub team SF Sarah F. Volunteer Program Manager Civic & Social Organization Used the software for: 1-2 years ### "Volunteer Hub is an invaluable tool for our shelter!" September 22, 2017 5.0 Our shelter wouldn’t be where it is today without Volunteer Hub. I highly recommend it! Pros Customer service is easy to contact and extremely helpful. Ease of volunteer application storage. Great tutorials. Cons Volunteer Hub is an excellent tool but it can be a bit pricey for our non profit shelter running solely on donations. Review Source CC Camellia C. Volunteer Coordinator Non-Profit Organization Management Used the software for: ### "Volunteer Hub is definitely one of the top volunteer management systems in the market for a reason!" June 7, 2017 4.0 Most of the entire office was able to use the system in some capacity. Pros The ease of use, accessibility and features for volunteers are incredible! Our office enjoyed using Volunteer Hub. The different ways each department could utilize the system was impressive! Cons It's so overpriced compared to other systems that do the same (if not more) as Volunteer Hub makes it unrealistic for any non-profit to invest in. Review Source AP Anne P. Volunteer Coordinator Used the software for: ### "The Hub!" October 13, 2014 4.0 We've used VolunteerHub at Habitat Wake County for about 6 years. It was certainly vital for growing our volunteer program to manage 10,000+ volunteers per year. This includes multiple Construction sites, Deconstruction, A Brush With Kindness and now four ReStores! Pros - Support from Christine and the team is stellar. They are always willing to work with you to find a new solution or fix challenges. You also get regular notices about updates to the software. Once you are fully trained, it is easy to use. VolunteerHub allows a staff of 2 to communicate effectively with a multitude of volunteers and track them for metrics and volunteer recognition. Cons - Reports can be clunky, but they are always adding more options. We would love an option for regular volunteers to easily register for multiple events, i.e. every Friday morning shift for the month. We're happy to use the Hub to it's full potential and appreciate the open dialogue between ourselves and the team! Review Source JL Jan L. Program Director Used the software for: ### "Our Experience with VolunteerHub" September 4, 2014 5.0 Habitat for Humanity of Winchester-Frederick County has been using VolunteerHub since the late 1990s, primarily to manage the 300-400 volunteers per month who come to us to help build our houses. During our high build seasons, the ease of programming our ongoing construction events and specific details about each build day, and the ability to e-communicate with each volunteer who signs up online leads to an efficient effort by the one staff person responsible for volunteerism. Our monthly volunteer reports, and the ability to convert volunteers into invitation mailings to our annual volunteer appreciation picnic are only a few features we use on a regular basis. Also important is the VolunteerHub support staff. They have provided quick responses and even spent one-on-one time with me when I needed help in setting up a "private" ongoing construction schedule for volunteer employees of a major corporation to access. Review Source RR Ruth R. Director of Operations Used the software for: 2+ years ### "Ohio Premier Invitational Tournament Director" March 26, 2015 5.0 Pros Very easy to use and by far the simplest way to get volunteers to sign up, and as the director, a very convenient method of tracking said volunteers. Cons I was thoroughly satisfied and have nothing to report on the negative side. Review Source NS Naomi S. Corporate Engagement Associate Used the software for: 1-2 years ### "Satisfied with VolunteerHub" April 20, 2015 3.0 Pros We are able to provide all the details needed to explain and sell volunteer opportunities, and give volunteers the information they need for a successful event. It allows us to sign up every kind of volunteer we have as groups or individuals. Cons I wish there were more functions to post many events at once with just small changes rather than posting most events individually. Review Source JC Jan C. Volunteer Department Manager Used the software for: ### "Best Customer Service and a Great Product" September 4, 2014 4.0 At the Foodbank where I work, we have used VolunteerHub for more than 5 years and we love it! It really is a full-service tool for managing all aspects of a non-profit organization's volunteerism department. The program is flexible, with many options that work for groups of various sizes. And the customer service is the best! Christine, Mike, and everyone on their team are responsive, smart and personable. Service tickets are handled quickly, too. I would recommend this product to anyone who wants to effective manage a volunteerism department with an inexpensive, easy-to-use tool. We only have two staff members managing over 6,500 volunteers - and the VolunteerHub makes it easier! Review Source DC Debbie C. Mgr. Corporate and Community Engagement Used the software for: ### "VolunteerHub" September 15, 2014 4.0 As the volunteer coordinator for Habitat Forsyth, VolunteerHub has freed me up from receiving a phone call or email from every single person who wants to volunteer with us. They get to the site from our Habitat site. Groups still need to contact me, but that's fine. It's easy to load and easy for volunteers to use. My only complaint is that it is not real flexible as far as running reports. I would like to be able to know who worked on specific houses so that when the house is dedicated, they can be invited. I haven't figured out how to do that yet - or if it's possible. Review Source SA Sara A. Resource Development Coordinator Civic & Social Organization Used the software for: 6-12 months ### "Teaching and Outreaching Volunteers for Habitat for Humanity" April 2, 2015 4.0 Pros I love the setup of the page and how user-friendly it is. I also like that once you are a super-user, you can see how many have registered for each day. Cons Honestly, I think it is great. I don't have anything that I don't like. Review Source MP Mae P. Coordinator Civic & Social Organization Used the software for: 6-12 months ### "Our organization uses VH to engage and coordinate volunteers" April 2, 2015 3.5 Pros I really like how VolunteerHub is easily integrated with CRMs. Cons The layout is somewhat boring and bulky. I think the information would look more enticing if it was cleaner. Review Source MP Meeta P. Religious Institutions Used the software for: ### "Good Tool for Volunteering" March 4, 2015 3.5 Pros Easy sign up process and ability to look at different dates. It's straightforward and sends reminders in advance. Cons I do not appreciate that for various areas that I volunteer that I have to have separate usernames and passwords. I wish the portals could be combined. Review Source HB Hannah B. ASA Civic & Social Organization Used the software for: Less than 6 months ### "Smooth Transition" May 4, 2018 5.0 Pros Super easy interface. When we transitioned volunteer software, it was incredibly smooth. So easy to use. Cons Some data transfer was a little difficult but not necessarily because of the software, nothing too crazy though. Review Source JW Julia W. Volunteer Coordinator Used the software for: ### "Easy to use and volunteers love it" October 9, 2015 4.0 VH is a great tool for out volunteers. They love being able to sign themselves up/see when they're registered. It's great for the volunteer department because we no longer have to be the "middle men" for volunteers. Review Source J(H James (Dick) H. Volunteer Co-Ordinator Used the software for: ### "Volunteer Hub" September 23, 2014 5.0 Ease of Use; Good Reports; Compatability; Reasonably Priced; Service is excellent Super User feature not easily controlled This system has limited phone traffic during the holiday season, What a blessing!! Review Source Similar Products Featured ## Related categories [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.