--- title: "eCoordinator Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eCoordinator Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/79211/eCoordinator/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # eCoordinator Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eCoordinator ## What is eCoordinator? Independently Rated #1 (see link below). Volunteer, donor, client, affiliate and group management system with built-in LIVE criminal background checking, reference checking, e-campaign support, survey tools and much more. Multiple pricing packages allow YOU to build the package that works best for your needs and budget. No other software can be integrated with your website & external systems. We comply with ADA, HIPAA and FISMA. Used by the Smithsonian and the states of VA, CA, TX, MD, NV. ## What is eCoordinator used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2500 Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eCoordinator?[Manage this product listing](https://www.g2.com/products/samaritan/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eCoordinator 4.6 (7) VS. [4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $2500 Per Year Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (7) Ease Of Use 4.3 (1,481) Value For Money 0.0 (0) Value For Money 4.5 (1,218) Customer Service 4.9 (7) Customer Service 4.8 (1,380) ## eCoordinator alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.8 (76)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (74)](https://www.capterra.com/p/149636/One-Church/reviews/) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79211/eCoordinator/alternatives/) ## FAQs about eCoordinator Overview ### What company size and specific industries is eCoordinator built for? eCoordinator is designed for organizations that manage volunteers, including government agencies, nonprofits, colleges and universities, medical institutions, corporate teams, and K-12 schools. It fits a range of organization sizes, from smaller groups to larger institutions, where volunteer coordination is part of daily operations. Features and Usability ### What are the key features of eCoordinator? eCoordinator offers event management and event scheduling, along with calendar management, registration management, and attendance tracking. It also includes customizable forms, surveys and feedback, alerts and reminders, assignment management, and a self-service portal. Additional features include activity dashboards, search and filter, data import/export, and third-party integrations. Integrations ### Which third-party tools and platforms does eCoordinator integrate with? eCoordinator integrates with Blackbaud eTapestry, Docusign, Google Maps, Meta for Business, Moodle, and Twitter/X. These catalog integrations cover fundraising and donor management, e-signatures, mapping, social media, and learning management, giving organizations a focused set of connections for core administrative and communication tasks. Getting Started and Support ### What training and onboarding options does eCoordinator offer? eCoordinator provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars offer scheduled group learning, and documentation provides written reference material for self-paced review. Getting Started and Support ### What customer support options does eCoordinator offer? eCoordinator offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here, so support quality, response times, and user experiences cannot be assessed from the provided data. ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) eCoordinator supports all three features that reviewers rate most important: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations handle volunteer sign-ups, coordinate shifts and assignments, and manage events more efficiently, allowing teams to stay organized and keep volunteer programs running smoothly. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills Attendance Tracking Track the attendance of specific individuals or groups eCoordinator 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customizable Forms: Customize contracts and forms to collect specific information - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Membership Management: Database of members to track personal information of individuals and families - Personalization: Adjust communications based on previous interactions or personal preferences - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $2,500 Per Year ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Moodle](https://www.capterra.com/p/80691/Moodle/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW Johanna W. Director ### "Samaritan has transformed the way we do business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 11, 2016 Samaritan has allowed us to eliminate paper files, increase compliance, and improve efficiency and productivity, which allows us to process more volunteers without adding staff. The volunteers love to be able to log into their account to schedule a shift, log and view their hours, and see what requirements are coming due. Our integrations with other departments allow quick and accurate updating of health clearance dates, educational requirements, and background checks - no more manual entries! Samaritan has definitely been a "game-changer" for us! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Manager of Impact & Strategic Initiatives ### "A great volunteer solution..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 6, 2016 For the last two years we have used Samaritan Technologies as our volunteer management solution and we couldn't be happier. Samaritan Technologies expertly meets every need of ours when it comes to volunteer management and coordination. Over the course of that time volunteers express to us the ease of signing up for shift work and comment positively on the overall look of the volunteer website. On the back end of the system our coordinators are able to edit different volunteer opportunities with relative ease without the need of extensive training or help from Samaritan. We highly recommend this solution to any organization that coordinates a large number of volunteers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kris S. Volunteer Coordinator ### "Experience with Samaritan" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 4, 2016 Pros- Great staff who provide excellent customer service! Samaritan is very flexible system and has been able to adapt to many various needs throughout our agency. Cons- System is so flexible I think it can cause a bit of a learning curve especially for those who have never used a volunteer management system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Melissa A. Special Projects Coordinator ### "AOC Samaritan Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 4, 2016 Our situation was a bit unique, in the sense that we really only needed volunteers for one particular weekend in January. We had set up the system in June, so I had many months to learn the system. I had basic training when we first set it up, but because this was my first time being in a volunteer coordinator role, I had no clue about anything. It was more of a learn as I go situation. I think overall the volunteers were satisfied - more than not, when troubles were faced, it was user error. Some other issues the volunteers faced were also part of me not knowing everything about the system, so those issues are on me. I can say that from both my perspective and the volunteers, the whole "refer" vs "place" process was a bit complicated. To me, it just felt unnecessary. I know there were many ways to use this, so maybe I just did not go about it correctly, but I would have shifts that let volunteers sign up over the capacity (say the shift only needed 25, but 30 referred themselves) so then I had to go through and place 25 of them, and notify the other 5 that even though they signed up for it, they are not scheduled. I did appreciate the amazing customer. As mentioned, I was learning as I went along, which meant a lot of issues/questions came up in crunch time, so having Satina was great. She was able to quickly jump on a GoToMeeting with me, and show me in 2 minutes something I struggled figuring out. I would recommend building a section in the "Help" area with frequently asked questions. There were many times I would have a very quick question, and could not figure it out and/or could not find the answer online, and had to email in to support about it. As quick as support was, it seemed like a nuisance to wait around for this answer, when it easily could have been available elsewhere - FAQ section or a live chat. I really did appreciate everything Samaritan did for me - having the system and support really made my life a lot easier. I had never done volunteer coordination before, nor did I have anyone helping me in our office - I was solely on my own, so having the support was clutch. I had chosen the system above others because of the ability to have the background checks included, at a great rate, and also because I had researched systems and believed Samaritan was the best to go with. Looking back, I would make the same choice again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jamie B. Corporate Volunteer Services - Volunteer Assistant ### "Samaritan is a powerful management tool, client-friendly meeting our needs at every turn." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 2, 2016 We have used Samaritan for about 5yrs; after a disappointing first attempt with another web-based program. Samaritan meets our management, reporting, and communication needs. We began with Samaritan when we consisted of three hospitals - and recently provided us with a seamless transition to add five additional hospitals who utilized two different management systems. Samaritan provides user-friendly hours reporting, profile management and scheduling for the volunteer. For staff, it provides control of web content, customized application, automatic reference requests, user-friendly data retrieval, and versatile email including automations. Reports can be generated on any/all data fields in both pdf and txt format for export into spreadsheets. These are just a few of the many features. Like any program or system there is a learning curve. A basic knowledge of Excel is helpful but not necessary. Our only issue with the system has been some of the characteristics of the calendar however, Samaritan listens to client feedback and is currently surveying for input on what users would like to see changed/added. The staff is very attentive and responsive to our requests for assistance. We have highly recommended Samaritan to others who have contacted us regarding our experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH Wing H. Volunteer Development Coordinator ### "Very good and reliable customer support and prompt replies to challenges " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 2, 2016 We have been using the Samaritan volunteer software for 44 City departments and community partners programs since 2009. We also used the Samaritan program in recruiting and managing our Richmond 2010 Ozone volunteers. Samaritan not only provides good and reliable customer services in using our purchased program, but also prompt support and solutions to the changing needs of our online volunteer management demands. The only challenge is that the staff portal in our current software version only works on Internet Explorer. However, the volunteer portal works on almost all smartphone, PC, Mac and Tablets web browsers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 2, 2016 The next release of our software, version 7.5, will work on all major browsers, including Chrome. The public-facing product, eRecruiter, is also mobile-friendly. HP Heidi P. Volunteer Coordinator ### "I chose this software because it is truly a volunteer management software." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 1, 2016 The software is fully customizable, integrates well with our website, is easy to use in a myriad of different volunteer situations, and the customer support is unsurpassed! Volunteers can easily sign up, and this makes tracking hours and keeping volunteers informed simple and quick. As an organization with multiple locations, this is the only software that could be adapted to meet our needs. As we grow and change, Samaritan has grown and changed with us in an extremely responsive manner. Our volunteer base for one of our events has almost doubled since we began using Samaritan several years ago. I highly recommend it to all of my colleagues as the best volunteer management software around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.