# WAM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WAM Software - reviews, pricing plans, popular comparisons to other Waste Management products and more.

Source: https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/pricing

---

# 

 WAM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WAM Software

## What is WAM Software?

WAM Software provides a suite of software systems designed for today's solid waste haulers. WAM provides software, data conversions, and the industry's leading Customer Service / Technical Support. - Easy Bill & Route (starting at just $100/month) - WAM-Hauler (starting at $7,995) is the premier software solution designed for the progressive hauler who realizes that the right customizable software can help them to expand. - WAM-Scale (for landfills, transfer stations, and recyclers)

## What is WAM Software used for?

[Waste Management](https://www.capterra.com/waste-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/)[Public Works](https://www.capterra.com/public-works-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$100

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## WAM Software alternatives

Highest Rated

[5.0 (27)](https://www.capterra.com/p/116609/Trash-Flow/reviews/)

Starting price

$900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (27)](https://www.capterra.com/p/246148/Basestation/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Dispatch Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Routing

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Waste Disposal

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Removing, discarding, recycling or destroying unwanted materials

Waste Tracking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and segment collected waste based on their properties

Work Order Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

WAM Software 52 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A record of all activities within the system, including user access, changes made, etc.

The ability to identify a barcode on or within an image or packaging

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Designed to serve commercial properties

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Electronically collect payments for goods or services

Track the location of specific equipment at all times

Monitor and record expenses such as purchases or charges incurred

Management of commercial motor vehicles for work-related purposes

Utility billing for trash/garbage

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Calculate total itemized costs, including initial costs and any changes

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Accept and process online payment transactions

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Reminders sent for balance/payment due

Charge fees or cut off service due to late/missing customer payments

Outsource printing services to a third party

Generate quotes or estimates for customers

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

For residential properties

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Scheduling and dispatching personnel to collect waste from various locations

Removing, discarding, recycling or destroying unwanted materials

Information regarding chemical properties of wastes

Track and segment collected waste based on their properties

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.5 (8)

4.5

Based on 8 reviews

## Pricing

Value for money

4.5 (8)

Free Trial

Basic

$100.00

Per User,Per Month

Value for money

4.5 (8)

4.5

Based on 8 reviews

## Integrations

[

OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (16)

4.8

Based on 16 reviews

## User reviews

Overall rating

4.6

Based on 16 reviews

Filter by rating

5(12)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JA

Jessika A.

CEO

Logistics and Supply Chain

### "user friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 16, 2025

I've used them for 15 years, and they've consistently handled everything we need in the waste industry.

Pros

I've worked with them for 15 years, and they've consistently met all our needs in the waste management industry. Their reliability, expertise, and commitment to service have made them an invaluable partner

Cons

Even with the time difference, their responsiveness was exceptional it was never an issue. They were consistently ready to assist without delay, and beyond that, they were always a pleasure to work with. Their professionalism and reliability made every interaction smooth and productive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

bonnie f.

owner

Construction

### "Wam software is user friendly for both small business and big corporations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2024

I'm probably one of WAM's oldest customer"s and they have always been wonderful, very helpful. Being a family business I was not trained in the beginning of using Wam so if I have something I don't think works for my needs they show or train me the correct way so it does. For years I just used Wam for billing. But now i'm learning routing and eventually even dispatching. We just started to this year to do e-billing which save alot of time and money.

Pros

I've used Wam many different ways being from being a larger a waste hauler, to now just doing portable toilets and rolloff dumpster. They are perfect for both uses. They always find was to help you be more organized and productive. Their one key billing is so easy. I don't think most other companies offer anything like it. Everytime I think they don't offer something its usually me just not remembering how to do it correctly.

Cons

The time change they are in Reno and I'm in CT.

Reasons for choosing WAM Software

We looked into other company more resently with our business being just portable toilets and dumpsters thinking other companies might be more suited to smaller company and just those fields. But the ease of WAM stood out, the other companies seemed way to complicated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Todd C.

Owner

Utilities

### "Very Happy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2024

Product is great! Covers everything we do. Customer support is absolutely fantastic. Vey professional and courteous!

Pros

Ease of use Reliability Customer support \[sensitive content hidden\] going above and beyond to take care of us always. Thank you

Cons

Initial setup. We were very inexperienced but the WAM team came down and got us setup. Really not a con...more of us being new to industry specific software. We didn't know much back then. 20+ yrs ago

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HK

Hamada K.

Sales

Telecommunications

### "Hamada "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2021

Good, easy, with a few missing tasks, but very good, easy.

Pros

This software is easy to use and easy to implement. It does everything we need

Cons

Lack of routing errors are sometimes made, data is not saved, and it's not often, it's been done once before.

Alternatives considered

[WAMAS](https://www.capterra.com/p/167604/WAMAS/)

[WAM Software](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/)

Reasons for choosing WAM Software

Experiment and comparison, and you're the best.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jason S.

owner

Utilities

### "Great Company and software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2020

The software is exceptional and the support is amazing and really fixes things quickly

Pros

This software is easy to use and easy to implement. It does everything we need in our business.

Cons

Routing software is lacking and not easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AF

Amy F.

Office Manager

Utilities

### "WAM software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2019

We switched software right after a billing cycle from a software computer that just wasn't cutting it with our needs. \[SENSITIVE CONTENT HIDDEN\] were great in getting us transferred and up and going with only minimal issues. They were always there when I had any questions and still are a year and half later. There are some report forms that are already available and can be customized to your needs. Our billing time process alone has been cut in half. We have over 3000 invoices to generate and mail. It takes us just about 3 to 3 1/2 hours to print, stamp and have ready to mail as opposed to the former 6 to 7 hours. With all that WAM has to offer, it can be overwhelming, but it definitely has been improvement to our company.

Pros

There are many pros to this software. The ones that come immediately to mind are exceptional customer service, ease of use of software and availability of many standard reports as well as customized reports. I also love having the new option of texting my customers. I got a lot of response to a text message over leaving a message.

Cons

Honestly, I can't think of something that I like least about this software.

Alternatives considered

[Trash Flow](https://www.capterra.com/p/116609/Trash-Flow/)

Reasons for choosing WAM Software

After looking at the overall functions and reviews, we decided WAM was the one that best suited our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Gina M.

Owner

Utilities

### "WAM Remarks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2019

Solved my routing issues as I was routing through and excel spreadsheet. The ease of keeping track of customer's routing, invoices, notes, etc. are great!

Pros

Very easy to learn/use and work with. The routing system is so simple to use.

Cons

Really don't have any complaints and haven't found anything that I don't like about this software.

Reasons for choosing WAM Software

First was the girls I spoke with at the Las Vegas trash convention in 2018 - they were so helpful, friendly and taught the software so well - And the support they give is second to none - I have never dealt with such a great team of tech support staff - they are the BEST!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Aaron P.

Dispatch / IT

Utilities

### "Old program trying to function in the Internet age"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

December 4, 2018

Pros

Customizable reports, as long as tech support makes them for you

Cons

WAY too easy to make a mistake in this program, unfriendly tech support, takes 3 hours to run the routes. Handheld devices are almost useless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Natalie P.

Office

### "Trouble shooting our desk top hauler system."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 3, 2016

This program is very user friendly. The tech team is fantastic and very nice to deal with. They answer quickly and always have the answer we need!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kathryn H.

Office Manager

### "Review of Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 3, 2016

It is always a pleasure working with the staff at WAM. They are always very friendly and helpful! I find your program user friendly. I will have to say Ashley and Ben are my two favorite! Please continue your high level of service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)