# JewelMate Enterprise Retail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about JewelMate Enterprise Retail Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more. Source: https://www.capterra.com/p/79238/Jewels-2000 --- # JewelMate Enterprise Retail Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) JewelMate Enterprise Retail ## What is JewelMate Enterprise Retail? JewelMate JM20 Enterprise Retail is an all-in-one jewelry store POS software and retail management system designed to simplify and optimize daily operations. It seamlessly integrates sales, inventory, customer management, diamond tracking, repairs, and custom orders all within one powerful platform. Easily generate barcodes, manage layaways, process appraisals, and access real-time reports to track sales, margins, and overall business performance. With online store synchronization, you’re in-store and eCommerce inventories always stay perfectly aligned. Built specifically for the jewelry industry, JewelMate JM20 POS Software enhances efficiency, accuracy, and customer experience empowering your team to deliver excellence with every transaction. From single-store to multi-location chains, it scales effortlessly as your business grows. ## What is JewelMate Enterprise Retail used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $3500 One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JewelMate Enterprise Retail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.logicmate.com&name=JewelMate Enterprise Retail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JewelMate Enterprise Retail 4.6 (20) VS. [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $3500 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (20) Ease Of Use 4.0 (1,963) Value For Money 5.0 (1) Value For Money 3.8 (1,553) Customer Service 4.9 (20) Customer Service 3.8 (1,658) ## JewelMate Enterprise Retail alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.8 (72)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases JewelMate Enterprise Retail 65 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Specifically for jewelry store management For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Process of printing custom labels through various methods. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Manage and handle various international currencies Manage and support multiple locations Manage multiple teams and operations from a central location Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Active reporting of data and metrics Upload, track, and submit receipts in a central database Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold See what items have been returned Strategize and implement rewards for returning customers, employees and other members An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Manage all supplier data and operations Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 4.4 (11) 4.4 Based on 11 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/79238/Jewels-2000/pricing/) Basic $3,500 One Time Basic Plan $3,500 Per User,Per Month It includes: - Basic Plan - Enterprize JM20 Software Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)[ Descartes ShipRush](https://www.capterra.com/p/43273/ShipRush/)[ Clientbook](https://www.capterra.com/p/183321/Clientbook-App/)[ Polygon](https://www.capterra.com/p/150235/Polygon/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (20) 4.9 Based on 20 reviews ## User reviews Overall rating 4.6 Based on 20 reviews Filter by rating 5(10) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LD Laura D. Marketing Director Luxury Goods & Jewelry ### "Great customer experience with great quality system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2018 Pros The latest technology catering to jewellery stores. Reporting is easy to use and they have great service. Cons We have been using the software for over 15 years and if there were any issues, Logic Mate was always there to help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mark L. President/Owner ### "Once the learning curve was over with the program became feature rich and easy to use." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 10, 2015 The logical layout of the screens is a plus. The number of reports and their adaptability to any requested data lookup is amazing. It seems the program is constantly being update with new and functional features. The basic functions are a breeze; sales tax, POS, inventory, etc. There are some weak areas such as the "look up" feature the runs extremely slow to the point it is really not a usable function. On the plus side I needed a link to MSWORD for the way I do appraisals and Roger's crew was able to oblige me. In all, a Great Program and well worth the purchase price and time to learn it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kalpendra J. ### "I am very happy with this product." 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2014 Pros Vendor's willingness to help and solve any problem. Cons In using this program for so many years, I have nothing negative to say about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sonny P. Wholesale ### "The customer support is amazing" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.5 4.5 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2014 Pros It has been easy to learn, and it is so much more capable than my last software. Cons Customizing reports requires customer service. It would be nice if I could change things myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kalpendra J. ### "" 4.5 Overall Rating 4.5 4.5 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 30, 2013 I have been with LogicMate for over 10 years, wholesale version, and now we are upgrading to Enterprise version. I had several sessions to go through the program and I found that it has incredible reports this system offers. The reporting looks very easy and customizable to your requirements without any help. The loose diamond inventory screen and the reporting is very much detailed to search and maintain the inventory. To me, it looks like a very powerful system and of course their service is almost flawless. The LogicMate never disappointed me on the service. I believe that we are one of the oldest users of JM 2000, and we're moving forward with Enterprise version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 1, 2013 I have been with Logic Mate for over 13 years and I recently upgraded to Jewel Mate 9 and I am truly amazed in the power and incredible reports this system offers. Managing and tracking employees, vendors, inventory, special orders,repairs is so easy to run yet gives me more information than I thought possible to run my business efficiently. The reporting looks like it's for a Fortune 500 company, but reads with ease and organization. The loose diamond inventory screen and the reporting is so detailed and makes tracking our 1,500 diamonds between our two locations easy. I get daily reports emailed to me, the system will text my customers when a repair is ready, and I get an email if my nightly counts are not reconciled in the system. Jewel Mate 9 has everything a jeweler dealing in gems, loose diamonds, jewelry, custom, special order needs, and powerful reporting that will make your business stronger by making accurate decisions. Jewel Mate 9 also is connected to our web site and new inventory appears on our website and keeps track of sold products daily. The system is powerful, but the staff and Logimate support is incredible. They are responsive, supportive and realize we are jewelers, not programmers. For over 26 years I have worked with many software companies, but none compare to the service Logimate offers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Susan S. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 27, 2011 Jewel Mate by Logic Mate is a tremendous asset to our company. The ease of use is at the top of my favorites list. The reporting capabilities allow me to order properly, run time sheets, file sales tax and a host of other reports with a click of the mouse. The integration between my website and Jewel Mate allows our website to keep growing and avoids duplication. The customer service is top notch. I am a very demanding, impatient person and Logic Mate lives up to my high standards. They are always willing to listen to my suggestions. They utilize cutting-edge technology. I am extremely satisfied and highly suggest choosing Jewel Mate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mark M. ### "" 3.5 Overall Rating 3.5 3.5 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 June 26, 2011 We have 17 stores that use a central server using terminal services to access the database 24/7. We wanted real-time access to our stores for all aspects, with a fully integrated platform that would increase productivity and reduce error rate. We needed robust reporting abilities with enough flexibility to format information on sales, buying and financial needs. Before Logic Mate we had a custom software system built over 15 years using a AS400 that processed our daily sales in a batch format. Our stores weren't online in real time. We started with JM2000 FoxPro platform in April 2005. A substantial customization was required; it took 6 months after implementation to finalize our criteria. Logic Mate's team was responsive throughout the conversion period and provided us excellent value for the final product produced. The navigation is fairly intuitive on the POS and accounting modules. The inventory, open to buy and ordering modules are more challenging. Again the training support was was adequate to help our users. We have doubled the size of our business with adding only 2 people and seasonal processors, which we couldn't have done without this system. This statement speaks for the software's positive impact and expense savings. The opportunities for improvement are as follows: -Better documentation of the software functions and navigation -Better project management of the QC process for software development -Better "time line" explanation of implementation and/or software development -Better software design documentation for customization requests -Better report options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Shanu T. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 25, 2011 I have to say Jewel by Logic Mate has unbelievable customer service--most of the time my rep is Steve and he tries to do whatever he can to get back to me in a timely manner as well as solve my issues--the other service representatives are just as nice and helpful, I just happen to develop a relationship with Steve! The functionality is great and I have almost everything I need at my fingertips. Thanks Logic Mate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Maria M. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 24, 2011 Ayano is retail jewelry business in Minnesota. Both my husband and myself have a banking background and did not know much about inventory management until we got into business. With our background, we knew that not only did we need an inventory management system but also a customer management system on which we can build the foundations of our business. This search for the perfect system brought us to California in July 2010. Initially we reviewed three Jewelry Management Systems and based our selection on ease of use, features, and cost. Jewel Mate Retail answered all our questions and provided much more support than we expected. Inventory management, tracking, accessing profit margins, tracing slow moving items is at the tip of our fingers. Our overall business analysis could not have been easier or more transparent. The implementation and training took about a week and at all times, Logic Mate staff was available to answer questions and walk me through any teething issues that I faced. I purchased a POS system with the software and they ensured that everything was integrated seamlessly. Jewel Mate is accompanied by a comprehensive guide which answers all questions. Initially we did not do layaways but when the need arose we independently learned how to manage the layaway funds by going through the guide. In short Jewel Mate lets me do the following: - Inventory Management - Customer Relationship Management - e-marketing - Accounting - Payroll processing - Easy Sales Processing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79238/Jewels-2000/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. 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