# BusinessMind Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BusinessMind Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more.

Source: https://www.capterra.com/p/79242/BusinessMind

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# 

 BusinessMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BusinessMind

## What is BusinessMind?

BusinessMind is a modern cloud based jewelry inventory control, point of sale, CRM, and workshop management software, for jewelry retailers, wholesalers, and artisan manufacturers. It runs on Windows and Mac OS and provides a full feature set, plus many powerful integrations for accounting, reporting, and more. BusinessMind is helping thousands of large and small jewelers to delight their customers, and tag, track, analyze, and sell millions of inventory items every day.

## What is BusinessMind used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$195

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BusinessMind?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dcit.com&name=BusinessMind)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BusinessMind

4.4 (5)

VS.

[3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$195

Per User, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (5)

Ease Of Use

3.8 (968)

Value For Money

3.8 (4)

Value For Money

3.6 (776)

Customer Service

4.4 (5)

Customer Service

3.6 (912)

## BusinessMind alternatives

[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Commission Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Tracking, calculating, and paying commissions and earnings to employees

Pricing Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

Barcode/Ticket Scanning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Discount Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

Gift Card Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Inventory Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

BusinessMind 59 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Digitally sign online documents

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Process of printing custom labels through various methods.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Manage and support multiple locations

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

Track and facilitate returns of products sold

See what items have been returned

Strategize and implement rewards for returning customers, employees and other members

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.2 (5)

4.2

Based on 5 reviews

## Pricing

Value for money

3.8 (4)

Free Trial

Basic

$195.00

Per User,Per Month

Value for money

3.8 (4)

3.8

Based on 4 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

Podium](https://www.capterra.com/p/164285/Podium/)[

Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[

MioCommerce](https://www.capterra.com/p/185525/MioCommerce/)[

Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (5)

4.4

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(3)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TT

Troy T.

PR

Retail

### "Very good program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2021

DCIT support staff is great - thanks \[SENSITIVE CONTENT\].

Pros

Very good program - selling feature for me was the use of the RFID feautre.

Cons

BusinessMind Only supports Shopify web integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kathy K.

Inhouse IT

Retail

### "BusinessMind for Jeweler a good choice"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2021

Support is great and is one on one. Quick to answer questions and address issues.

Pros

POS is easy to use. Inventory management works well. Great for multi-store locations as system is real time with no delays.

Cons

Slow to upgrade to cloud. Upgrade changes in program created issues for some users. No AR in the POS available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sose M.

Manager

Luxury Goods & Jewelry

### "Highly recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2021

This program takes care of all my inventory managing needs and then some. (ie. Appraisals, wish lists, customer data, jobs, etc)

Pros

The integration between Businessmind and Shopify. It allows me to manage inventory all in one place. All my pictures, descriptions, pricing (discounted pricing too) are managed through this program.

Cons

When they do major updates, sometimes it’s a learning curve. But once they give you a brief tutorial, you see the improvements made and in turn you become more efficient at work.

Reasons for choosing BusinessMind

The developers are hands on and they constantly want to improve the product for the jewelers. They launch updates frequently (which is done automatically) and that encourages our company to always stay current with technology.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Paul S.

President

Luxury Goods & Jewelry

### "Modern Software for the Jewelry Industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2021

Pros

Love the software, very powerful. Excellent! And user friendly.

Cons

Wish it had a batch update job tracking feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Jeremy T.

President

Retail

### "Needs new ownership"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

November 30, 2018

Have been using it for several years. Too disruptive to change, but deeply regret going with them to start.

Pros

Has both retail and wholesale management tools.

Cons

The owner does not understand customer service. They charge exorbitant amounts for custom programing of common items that should be user defined. They nickel and dime at every juncture. They do updates that remove features and then charge to put them back. The service techs are good guys, but hamstrung by a greedy and unpleasant owner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)