--- title: "BusinessMind Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BusinessMind Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/79242/BusinessMind/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # BusinessMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BusinessMind ## What is BusinessMind? BusinessMind is a modern cloud based jewelry inventory control, point of sale, CRM, and workshop management software, for jewelry retailers, wholesalers, and artisan manufacturers. It runs on Windows and Mac OS and provides a full feature set, plus many powerful integrations for accounting, reporting, and more. BusinessMind is helping thousands of large and small jewelers to delight their customers, and tag, track, analyze, and sell millions of inventory items every day. ## What is BusinessMind used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Accounting](https://www.capterra.com/accounting-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $195 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BusinessMind?[Manage this product listing](https://www.g2.com/products/businessmind/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BusinessMind 4.4 (5) VS. [3.8 (730)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $195 Per User, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (5) Ease Of Use 3.8 (730) Value For Money 3.8 (4) Value For Money 3.6 (683) Customer Service 4.4 (5) Customer Service 3.6 (705) ## BusinessMind alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (73)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (2,081)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) [4.4 (203)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124180/Brightpearl/) ## FAQs about BusinessMind Overview ### What company size and specific industries is BusinessMind built for? BusinessMind is designed for jewelry retailers, jewelry wholesalers, and artisan manufacturing jewelers of any size. It fits small businesses, mid-market companies, and larger operations in the jewelry sector that need software tailored to retail, wholesale, and handcrafted manufacturing workflows. Features and Usability ### What are the key features of BusinessMind? BusinessMind offers accounting, billing and invoicing, and cash management for financial operations, plus inventory management, stock management, and inventory replenishment. It also includes point of sale, order processing, CRM, reporting and statistics, access controls and permissions, and third-party integrations for retail and business workflows. Integrations ### Which third-party tools and platforms does BusinessMind integrate with? BusinessMind connects natively to 7 platforms, including commerce and payments tools such as Shopify, Xero, Heartland Payments+, Xplor Pay, Podium, Birdeye, and MioCommerce. These catalog integrations cover sales, billing, customer communication, and online store workflows. Getting Started and Support ### What training and onboarding options does BusinessMind offer? BusinessMind provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group presentations, written reference material, and self-paced learning resources for teams getting started with the product. Getting Started and Support ### What customer support options does BusinessMind offer? BusinessMind provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support experience, user sentiment about response speed, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of retail POS systems rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) BusinessMind supports all three features that reviewers rate most highly: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Together, these capabilities help businesses keep stock levels accurate, complete transactions at the checkout counter, and accept card payments efficiently, allowing teams to run day-to-day retail operations with better speed and control. Commission Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Pricing Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Barcode/Ticket Scanning 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Discount Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions Gift Card Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Inventory Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply BusinessMind 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 3.8 (4) Free Trial Basic $195.00 Per User,Per Month Value for money 3.8 (4) 3.8 Based on 4 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)[ MioCommerce](https://www.capterra.com/p/185525/MioCommerce/)[ Xplor Pay](https://www.capterra.com/p/178639/Clearent-Payment-Processing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (5) 4.4 Based on 5 reviews ## User reviews Overall rating 4.4 Based on 5 reviews Filter by rating 5(3) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TT Troy T. PR Retail ### "Very good program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2021 DCIT support staff is great - thanks \[SENSITIVE CONTENT\]. Pros Very good program - selling feature for me was the use of the RFID feautre. Cons BusinessMind Only supports Shopify web integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kathy K. Inhouse IT Retail ### "BusinessMind for Jeweler a good choice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 9, 2021 Support is great and is one on one. Quick to answer questions and address issues. Pros POS is easy to use. Inventory management works well. Great for multi-store locations as system is real time with no delays. Cons Slow to upgrade to cloud. Upgrade changes in program created issues for some users. No AR in the POS available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sose M. Manager Luxury Goods & Jewelry ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2021 This program takes care of all my inventory managing needs and then some. (ie. Appraisals, wish lists, customer data, jobs, etc) Pros The integration between Businessmind and Shopify. It allows me to manage inventory all in one place. All my pictures, descriptions, pricing (discounted pricing too) are managed through this program. Cons When they do major updates, sometimes it’s a learning curve. But once they give you a brief tutorial, you see the improvements made and in turn you become more efficient at work. Reasons for choosing BusinessMind The developers are hands on and they constantly want to improve the product for the jewelers. They launch updates frequently (which is done automatically) and that encourages our company to always stay current with technology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Paul S. President Luxury Goods & Jewelry ### "Modern Software for the Jewelry Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2021 Pros Love the software, very powerful. Excellent! And user friendly. Cons Wish it had a batch update job tracking feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jeremy T. President Retail ### "Needs new ownership" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 30, 2018 Have been using it for several years. Too disruptive to change, but deeply regret going with them to start. Pros Has both retail and wholesale management tools. Cons The owner does not understand customer service. They charge exorbitant amounts for custom programing of common items that should be user defined. They nickel and dime at every juncture. They do updates that remove features and then charge to put them back. The service techs are good guys, but hamstrung by a greedy and unpleasant owner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.