# The Edge Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about The Edge Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more. Source: https://www.capterra.com/p/79243/EDGE --- # The Edge Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) The Edge ## What is The Edge? The Edge is a comprehensive jewelry store management system designed specifically for independent retail jewelers - perfect for independent Jewelers with 1 to 10 stores. Point of Sale, Customer Management, Accounting, Inventory and Reporting - The Edge covers it all and is customizable for your specific needs. The Edge also interfaces with the QuickBooks accounting system. We'll send you a free demo of The Edge. Take our risk free trial and see for yourself just how powerful a tool this is! ## What is The Edge used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3500 One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for The Edge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.abbott-jewelry-systems.com/&name=The Edge) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### The Edge 4.2 (15) VS. [3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $3500 One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (15) Ease Of Use 3.8 (72) Value For Money 3.7 (9) Value For Money 3.6 (66) Customer Service 3.8 (10) Customer Service 3.6 (70) ## The Edge alternatives Highest Rated [5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (1)](https://www.capterra.com/p/144018/Adaptive-Jewelry-ERP/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [wJewel](https://www.capterra.com/p/118049/wJewel/) [4.8 (72)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118049/wJewel/) [PIRO Fusion](https://www.capterra.com/p/236081/PIRO-Fusion/) [3.8 (4)](https://www.capterra.com/p/236081/PIRO-Fusion/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236081/PIRO-Fusion/) [View all alternatives](https://www.capterra.com/p/79243/EDGE/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer History 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Pricing Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Supplier Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage all supplier data and operations Multi-Store 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Repair Tracking 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Allows service businesses to track ongoing repairs Commission Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees The Edge 13 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Application programming interface that allows for integration with other systems/databases Tracking, calculating, and paying commissions and earnings to employees Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Specifically for jewelry store management Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage multiple teams and operations from a central location Tool used to determine accurate pricing and product eligibility for borrowers Allows service businesses to track ongoing repairs Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage all supplier data and operations Get Advice We can help you find the software with the features you need. Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 3.7 (9) Basic $3,500 One Time Value for money 3.7 (9) 3.7 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (10) 3.8 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 15 reviews Filter by rating 5(5) 4(8) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent SW Sagan W. Manager Retail ### "Maybe something great 20 years ago. Now a shell of it's former self" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 29, 2024 When I took over the business we used them. But found them to be extremely unhelpful whenever there was issues with their software that we were paying them for. They didn't have an easy way to move my company to the next step in it's evolution. And only wanted more and more money from me to solve problems they created. It was not at all a good experience, and even if we ever switch to another POS, (unlikely) it will never be back to the Edge. I will never recommend them to another jeweler. Pros It works fairly well for the niche industry we are in (Jewelry) hence why it is the industry standard Cons Constant crashes, unhelpful customer support, they have given my number out to other companies to harass me, and predatory pricing structure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kate H. Marketing Manager Retail ### "The Edge For Jewelers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 18, 2024 Pros I love the Edge. The customer service is great. The client management features as well as the integration with clientbook is on par. They also work directly with our website platform. (Punchmark) Cons The interface is dated but other than that, I can't complain! I would love to see a redesign. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Leigh M. Jewellery Claims Advisor Luxury Goods & Jewelry ### "Quality product, but you are strongly directed into their structure" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 9, 2023 Overall, the experience has been good. We have implemented some additional structure that we were arguably missing before implementation, there are features that did not exist or did not work well in our prior platform (trade-ins, gift certificates, etc) that work much better in The Edge. Pros The feature set is strong, the pricing is good not front running. The forced structure can be both a benefit and a detriment, as there is less flexibility than might be nice, but it also forces structure that is quite possibly needed. Cons The migration from our original platform to The Edge was sold as a service that could / would be guided by the company, while it was, there were more components that did not migrate than were expected and the automated portion of the process (which you pay for, was not as automated as expected). Alternatives considered [Visual Retail Plus](https://www.capterra.com/p/130610/Visual-Retail-Plus/) Reasons for choosing The Edge As described in the section about why we switched, The Edge appeared to be at least as good an upgrade and appeared to offer superior support. We also had the opportunity to takeover an existing implementation as a result of another business in our industry closing down, which offered a cost benefit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business owner Arts and Crafts ### "Easy store management " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 11, 2021 The ease of having everything in one program is great. Pros I like being able to keep track of all aspects of my store and business in one place, from inventory to sales. Cons There is nothing I can think of or any problems I have had with this program. Everything had been great so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Edge reviews Information Technology and Services ### "Edge reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2021 Overall best experience with edge as i am using from more than 3 years. Pros I like the most about edge is it is user friendly for searching anything.The UI is good and I am using to check the responsiveness of my website which is helpful to me. Cons Nothing as of know.For searching anything and checking the responsiveness of website purpose i am using edge.So cant find any issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sales Professional Luxury Goods & Jewelry ### "Not good not bad" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 14, 2020 I had better experience with different platform product than Edge. Some aspects are good but the overall is not easy enough to get through. Pros I like the fact it show us when an action needs to be completed for the customer. The inventory aspect is also pretty wise and I like that. Cons It is too complicated in different point of view. You have to link orders, it is not easy to see through each sales from each associate... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FF Flor F. Financial Aid/Compliance Manager Education Management ### "EDGE As a Secure Way To Store Sensitive Information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 7, 2020 Easy to use and everyone who has secured opportunity to access find it very time saving to grab data or information whenever needed. Pros I am using this through our 3rd party servicer for financial aid, and I like it best for security measures making sure sensitive personal information are secured in this platform. Cons I did not find a tutorial, learned on my own figuring out. Overall, EDGE is still a good way way to collaborate information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Rebecca K. Sales Associate Retail ### "Inventory Specialist" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 27, 2019 It was better than hand-written system we used to use! Pros I loved the customer favorites feature so we could show spouses exactly what their significant others wanted for a special occassion. Cons It was a bit bulky to and had too many fields for inventory entering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Thomas S. owner/President Luxury Goods & Jewelry ### "Worst support ever! " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 18, 2019 In the early days it was great. Very stable and problem free. Now it has constant updates to fix issues but these updates seem to cause more problems. Pros In the early days, it's reliability. Boy has that changed! Cons Terrible Customer service. Also, no one is available on the weekends for emergency service. My current version is unstable and unreliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lisa L. Operations Coordinator Retail ### "This is a great inventory software program." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2019 Pros We enter all the inventory into this software and it is integrated with QuickBooks. We are able to do inventory counts really easy through The Edge. It will then tell you what you are missing (hopefully none) and give you an accurate count. We also use it for our Point of Sale. Any sales we are able to run through The Edge and our merchant account is integrated also. We are able to run A LOT of different reports to give us the information that we need for our inventory purposes. They are always working on new updates to keep everything current. They are always available if you need any help or just have a general question. Cons It's not really a bad thing, but sometimes you have to wait for The Edge to fix an issue and that can be time consuming sometimes. That could just be me being impatient. :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/79243/EDGE/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)