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The Edge

Pricing for The Edge

4.2 (15)
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The Edge has 1 pricing plan

  • No free trial
  • No free version
Credit Card Required: Not provided by vendor
Discount: Information not available

Basic

$3500
Payment Frequency: One Time
Basic plan includes:
    Not available

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What do others say about The Edge pricing?

Pricing Rating
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Value For Money
3.7(15)

Pros

  • The feature set is strong, the pricing is good not front running.

Cons

  • Also, no one is available on the weekends for emergency service. My current version is unstable and unreliable.

Read Full Reviews Below
Leigh M. avatar
Leigh M.
Strategic Advisor and Bus Dev Consultant
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 9, 2023

"Quality product, but you are strongly directed into their structure"

Overall: Overall, the experience has been good. We have implemented some additional structure that we were arguably missing before implementation, there are features that did not exist or did not work well in our prior platform (trade-ins, gift certificates, etc) that work much better in The Edge.

Pros: The feature set is strong, the pricing is good not front running. The forced structure can be both a benefit and a detriment, as there is less flexibility than might be nice, but it also forces structure that is quite possibly needed.

Cons: The migration from our original platform to The Edge was sold as a service that could / would be guided by the company, while it was, there were more components that did not migrate than were expected and the automated portion of the process (which you pay for, was not as automated as expected).

Alternatives Considered: Visual Retail Plus
Reasons for Choosing The Edge: As described in the section about why we switched, The Edge appeared to be at least as good an upgrade and appeared to offer superior support. We also had the opportunity to takeover an existing implementation as a result of another business in our industry closing down, which offered a cost benefit.
Reasons for Switching to The Edge: The old platform was no longer upgradeable, even the new version would have been a full scale migration, not an upgrade and the support we been receiving was not sufficient to warrant going thru the process.
Thomas S.
owner/President
Luxury Goods & Jewelry, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
3.0
Reviewer Source
Source: SoftwareAdvice
June 18, 2019

"Worst support ever! "

Overall: In the early days it was great. Very stable and problem free. Now it has constant updates to fix issues but these updates seem to cause more problems.

Pros: In the early days, it's reliability. Boy has that changed!

Cons: Terrible Customer service. Also, no one is available on the weekends for emergency service. My current version is unstable and unreliable.