# CollectMax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CollectMax Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/79274/CollectMax --- # CollectMax Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CollectMax ## What is CollectMax? CollectMax from JST is a proven advanced software solution used by hundreds of collections law firms nationwide. CollectMax is the right fit for almost any practice, whether you manage 200 or 200,000 files. CollectMax is uniquely flexible and designed to be exceptionally user- friendly. Training new users is easy and purchasing CollectMax is easy, too: options include a monthly rental, and you can start with a basic package and add on as your practice grows. It's just that simple. ## What is CollectMax used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $8500 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CollectMax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.collectmax.com/&name=CollectMax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CollectMax 4.7 (31) VS. [### DebtCol](https://www.capterra.com/p/143672/DebtCol/) [4.3 (17)](https://www.capterra.com/p/143672/DebtCol/reviews/) Starting Price $8500 Per User, One Time Starting Price $220 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (31) Ease Of Use 4.4 (17) Value For Money 4.7 (29) Value For Money 4.7 (16) Customer Service 4.7 (29) Customer Service 4.4 (16) ## CollectMax alternatives [COLLECTMORE](https://www.capterra.com/p/159996/CollectMORE-2-0/) [4.3 (6)](https://www.capterra.com/p/159996/CollectMORE-2-0/#reviews) Starting price $5.99 Per User, Per Month [Learn More](https://www.capterra.com/p/159996/CollectMORE-2-0/) Highest Rated [Arbeit Dialer](https://www.capterra.com/p/172113/Arbeit-Dialer/) [5.0 (1)](https://www.capterra.com/p/172113/Arbeit-Dialer/#reviews) Starting price $0.03 Per User, Per Month [Learn More](https://www.capterra.com/p/172113/Arbeit-Dialer/) [Collection-Master](https://www.capterra.com/p/79473/Collection-Master/) [2.0 (2)](https://www.capterra.com/p/79473/Collection-Master/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/79473/Collection-Master/) [BEAM](https://www.capterra.com/p/119954/BEAM/) [3.1 (7)](https://www.capterra.com/p/119954/BEAM/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/119954/BEAM/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Auto-Dialer System that automatically dials calls Callback Scheduling Schedules callback times Client Management Manage contact details and communication with clients Commission Management Tracking, calculating, and paying commissions and earnings to employees Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Credit Reporting Report customer payment history and outstanding debts to credit bureaus CollectMax 9 features System that automatically dials calls Schedules callback times Manage contact details and communication with clients Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Report customer payment history and outstanding debts to credit bureaus For first-party debt collectors Manage plans with a set payment schedule that help customers pay outstanding debt Manage, record and track all business exchanges in form of money and its related interactions in the system Features 4.5 (31) 4.5 Based on 31 reviews ## Pricing Value for money 4.7 (29) Basic $8,500 Per User,One Time Value for money 4.7 (29) 4.7 Based on 29 reviews ## Support, customer service and training options Customer Service 4.7 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (29) 4.7 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 31 reviews Filter by rating 5(23) 4(8) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Assistant Accountant Banking ### "A subtle and professional way to collect debts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 19, 2018 Pros CollectMax has the possibility to plan payment schedules and payment methods, this makes the process easier and increases compliance for our clients. This also manages transactions and every client detail you need. It is very easy to use and adapts highly to my needs and way of using. Reports can be slightly customized to my liking and are accurate as well. The product is very intuitive and advance. Cons Customer support is a problem with CollectMax, it is slower than what I intend it to be, especially during our first set-up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Mark R. Shareholder Legal Services ### "JST Is The Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2018 CollectMax has revolutionized our practice and our ability to meet our client's strict deadlines in all areas of litigation. The reporting and compliance provided by CollectMax allows us to streamline our practice and avoid needless errors. Pros I liked how easy it was for my staff to use. I also appreciate the support JST provides us in meeting our client's expectations and needs. I would strongly recommend JST. Cons There is nothing I do not like about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Diana M. Paralegal - Collection Analyst Real Estate ### "Whos the best?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2018 My favorite part is feeling comfortable knowing that each time I need help with new merges & updates etc I can reach out to the customer support over at JST and the feedback and help is beyond amazing. Thank you Thank you!!! Pros The system is very easy to use and the customer service/support staff is outstanding. Cons We have no issues thus far, therefore no cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brook W. Paralegal Law Practice ### "Help from representative " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2018 So far my experience with CollectMax has been great. Every question I have had has been able to be answered by the Help content or by a representative who is always willing to help me out when I need it. He is very patient with me and is extremely knowledgeable. He makes using this new software a lot easier. Pros It is fast. detailed, and has so many options, and the Help feature is very useful Cons Sometimes the amount of options the software gives can be overwhelming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Melissa D. Accounting Manager Law Practice ### "User-Friendly Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 4, 2018 Pros The software is very user-friendly and intuitive. The reporting can be slightly customized to your liking and can be run frequently for small sets of data. The merge documents are very easy to set up and the interfaces are usually easily navigated. Cons Customer support is slower than I would like. An issue can go on for weeks and require numerous emails. Clients can get upset waiting for issues to be resolved. The MaxExtract and MaxUpdater interfaces aren't as intuitive as other areas of CollectMax. The banking and account features are not developed to a point where you can maintain all of your records withing CollectMax. The company should do some research on basic financial reports that most companies like to run and the requirements of IOLTAs. It would be impossible to even provide basic banking reports required for IOLTAs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Shannon G. Office Manager Legal Services ### "Great software and easy to use once you have been trained!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2017 It makes my job easier when I can deposit money, write checks and reconcile the bank account with ease. Pros Once I was properly trained, I have been able to use the product with ease. The accounting aspect to reconcile is really easy too. Cons If you enter a check from anyone and you might inadvertently enter it in the incorrect account, you cannot search for it unless it is in the account you entered it in to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Attorney Law Practice ### "Simple yet complete" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2017 Cost savings and easy to use. Pros This software has it all. I am able to fun my entire business through it and it is cost effective and any issues that may arise are attended to immediately. Cons They try to fit all possible situations into the software, so it is not state specific. You will not use all of the fields, but the ability to input vital information to be able to share with your clients is amazing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WP Walbert P. Attorney ### "I use the software everyday and it's definitely helpful and relatively easy to use." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 17, 2017 Pros The thing that I most like about the software is the fact that is easy to use but it has all the tools you need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Melissa D. Accounting Manager Law Practice ### "All-Inclusive Collections Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2017 JST is by far the most usable software for collection law firms. I've seen other software (like CLS) and proprietary systems, which are just not as advanced. The one area that could be vastly improved is on the accounting side. The bank account reconciliation process is too time consuming and you cannot generate the reports that clients would want to see. Also, the invoicing features and reports could be more dynamic. Pros Easy to use and understand Cons Needs more accounting functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Mahonri C. ### "Just Amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 27, 2017 Collect Max system has everything you need for any collection process or Litigation process. Also their Customer Service team is very good a getting back to you in a timely manner. 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