--- title: "Express-Pak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Express-Pak Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/79275/Express-Pak/" page_type: "product" language: "en" --- # Express-Pak Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Express-Pak ## What is Express-Pak? Integrated computer solution that provides order-entry, dispatching, rating, billing, receivables, settlements and accounting programs. ## What is Express-Pak used for? [Courier](https://www.capterra.com/courier-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Express-Pak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ascar.com/&name=Express-Pak) ## Express-Pak Overview Updated September 2026 AI summary Express-Pak is courier software for small and midsize businesses focused on local or regional delivery operations. It supports dispatch management, routing, delivery tracking, label printing, and customer database management, with additional capabilities like barcode recognition, order entry, and billing. Deployable via cloud, web, Windows, or Android, it helps teams coordinate shipments and manage day-to-day logistics efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Express-Pak 4.9 (12) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.6 (101) Value For Money 5.0 (1) Value For Money 4.6 (97) Customer Service 4.8 (12) Customer Service 4.8 (98) ## Express-Pak alternatives [4.8 (192)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting price $67.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/) [4.6 (101)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/) [eShip](https://www.capterra.com/p/253338/eShip/) [4.7 (95)](https://www.capterra.com/p/253338/eShip/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253338/eShip/) [View all alternatives](https://www.capterra.com/p/79275/Express-Pak/alternatives/) ## FAQs about Express-Pak Overview ### Which roles and teams benefit most from Express-Pak? Express-Pak is most used by business owners, founders, and executives who need a practical way to manage packaging, shipping, and day-to-day operational decisions. Office managers, client services leaders, and operations teams benefit from it for coordinating workflows, improving fulfillment accuracy, and keeping customer-facing processes organized. Answer based on 12 reviews Overview ### What company size and specific industries is Express-Pak built for? Express-Pak is designed for couriers and trucking companies that handle fast delivery within a relatively local area, making it a fit for transportation businesses focused on short-distance logistics rather than broad, national freight operations. It is best suited to companies serving local or regional delivery needs. Features and Usability ### What are the key features of Express-Pak? Express-Pak offers core shipping and order-management features including barcode recognition, label printing, order entry, and order management. It also includes dispatch management, routing, and scheduling for delivery operations, plus delivery tracking, billing and invoicing, and a customer database for managing order and contact records. Getting Started and Support ### What training and onboarding options does Express-Pak offer? Express-Pak provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions provide guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Express-Pak offer? Express-Pak provides chat support for users needing help with the product. Support quality details are not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 369 Courier reviews Capterra reviewers highlight these as the features that matter most when choosing courier software: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Routing** (**48%**) Express-Pak includes **Dispatch Management** and **Routing**, giving courier teams the tools to assign jobs efficiently and plan delivery paths more effectively. However, it does not include **Mobile Access**. Instead, it offers **Delivery Tracking** (**52%**), another feature reviewers rate highly. Together, these features help businesses coordinate deliveries, improve visibility into shipment status, and keep daily operations running more efficiently. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Barcode Recognition The ability to identify a barcode on or within an image or packaging Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Dispatch Management Manage sending personnel and resources to a site as needed Express-Pak 13 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. The ability to identify a barcode on or within an image or packaging Create, manage, and send invoices or bills to customers A collection of customer information such as contact details, demographics, previous interactions, etc. Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Process of printing custom labels through various methods. Access the system via a mobile application Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $99.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JF Judith F. President/Owner Transportation/Trucking/Railroad ### "I have been using the Ascar software for the past 13 years and have never had a problem." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 11, 2017 It completely runs my business. Pros It's the only software that I've reviewed that contains all the accounting programs needed to run your business; accounts receivable, accounts payable, invoicing, collections, etc. Cons There could be a couple of minor changes to the Operating program; i.e. taking orders, etc. but all in all I'm very happy with the product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 11, 2017 Thank you for your endorsement. Be sure to write whatever you would like to see changed to support@ascar.org. Our staff can then try to implement the change you suggested. HG Hammond G. Client Services Manager ### "Very reliable and dispatcher friendly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 1, 2015 We have been using the Ascar product since 1999. We have found it extremely reliable. It rarely has a problem. The few times we had a hiccup, the support staff responded quickly to resolve any issues. Our dispatchers and drivers love it. This is one product you do not have to think about. Once setup it is easy to use. Our customers love the WebPak feature to place orders online. It allows them to track their orders in real time and has signature capture, photo, gps and bar code scanning. Love it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Richard R. Owner ### "Easy to learn and use, very affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 3, 2015 This software does pretty much everything I need it to. Any issues I may have I cal or email and the tech support takes care of me right away. And, for a small company like mine, it's totally affordable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. General Manager ### "More than twenty years of exemplary service and innovation." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 29, 2015 I have been an Ascar user since July of 1994, and the product has improved steadily ever since. The ability to tailor the program to fit your needs is built in, in most cases. It's capable of accommodating any pricing structure that we've ever tried to employ, whether it be zone-to-zone, per-mile, weight-based, or some combination thereof - or entirely on the fly. And, while state-of-the-art dispatching and rating tools are certainly Ascar's bread and butter, I'm also a big fan of their accounting package. There's no need to find another product to handle your check printing, accounts receivable or general ledger; Ascar can do it all. Their customer service and support staff has proven itself to us, time and again, in providing the assistance required to fit the program to our needs. And in those rare cases when something does go awry - and I can't recall more than one or two occasions in twenty one years - their response time is extraordinary. There simply isn't any down-time. Of course, we've been approached by Ascar's competitors over the years. The fact that we've stayed put is a testament to our faith and confidence in the product. It can be hard to know what you can count on in this business, but we know we can count on Ascar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stan M. CEO ### "Excellent Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 28, 2015 This is the third product that our company changed to within a year and we have finally found something that works. The ease of use and the ability to customize this product to our needs is phenomenal. Our customers prefer this product (Webpak) as well and it has helped our business tremendously. The automatic rate calculation is handy because our rates change from flat rate to metered rates and vary by customer and state. With this product we save $200.00 over the previous product we had and have much more functionality and we have had no shipments to miss billing like we had previously. This product is very affordable and has better accountability and I have demoed several products before I chose this one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Eric D. Operations Manager ### "Excellent product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 29, 2015 Express-Pak is an invaluable tool in running our business. There is no question we are more efficient, productive and competitive. Dan and his team have built an excellent product with first rate tech support. Highly recommended. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Richard L. President ### "Ascar Express Pak" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 2, 2015 I'm using ASCAR now. The reason why I give it 5 stars all around is because we had 2 other products before ASCAR, but they were not as feature rich. I especially liked that I could design the dispatch page specifically to the way we needed it.We found it to be competitively priced, and their support is also quite good, they always get back to me very quickly. I can set it up on any computer any where if need very easily. If you are thinking about Courier Software, you should take a look at ASCAR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Sue O. Ofc Mgr ### "Express-Pak Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 26, 2015 Overall it didn't take us that long to transition to the new software. We probably don't even use all of its capabilities! But it serves us well in what we want to accomplish with our dispatch. A few quirks that would be nice to fix, but over all a good product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Stacy T. Parnter ### "DISPATCH MADE EASY!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 26, 2015 My name is Stacy Taylor with PinPoint Logistics, and I have been an ASCAR client for ten years. I am an "old school" guy, so the upgrades to the current software was an adjustment for my staff and me. It did not take us long to figure out that the upgrades to the software were beneficial to our operation. My customers love the Webpak link and the ease of access to all of their order information. There are more options within this software that will benefit my customers, and we are currently working on utilizing them. If you are looking for a dispatch software package for your company, do yourself a favor and demo ASCAR! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Bobby H. Owner ### "Review of Ascar Business systems " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 25, 2015 Here at DFW Express we have used the Ascar software since 1995. We did our research back then and chose Ascar from the many available Order input and dispatch systems available on the market. We have seen the evolution of there product and It has been a very positive experience for us. Dan and his team have always taken care of any technical support issues we have had immediately and take suggestions when updating there system to current needs. We currently use the web hosting service as well as web based order entry and have gotten nothing but positive feedback form our customers. The software is easy to use as well as easy to teach new employees and I would recommend them and invite anyone in the transportation business to try there demo and compare with there current provider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Karl G. Founder ### "Excellent Product, Reliable company and Great customer service!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 13, 2015 I've owned a courier company in San Diego for the past 23 years and have used ascar for 21 of those years. They have a great turnkey product today and support it with a team I can always count on!!! I would highly recommend them to anyone in the transportation business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GN George N. Owner ### "Express Pak" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 12, 2015 Great company to work with. Been with them since 1993 for a reason. Prompt customer support. 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