# Express-Pak Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Express-Pak Software - reviews, pricing plans, popular comparisons to other Courier products and more.

Source: https://www.capterra.com/p/79275/TheraNest/reviews

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# 

 Express-Pak Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Express-Pak

## What is Express-Pak?

Integrated computer solution that provides order-entry, dispatching, rating, billing, receivables, settlements and accounting programs.

## What is Express-Pak used for?

[Courier](https://www.capterra.com/courier-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Express-Pak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ascar.com/&name=Express-Pak)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Express-Pak

4.9 (12)

VS.

[4.8 (183)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$67

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (12)

Ease Of Use

4.9 (183)

Value For Money

5.0 (1)

Value For Money

4.7 (156)

Customer Service

4.8 (12)

Customer Service

4.8 (168)

## Express-Pak alternatives

[Dispatch](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[4.6 (95)](https://www.capterra.com/p/10019337/Dispatch-Connect/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019337/Dispatch-Connect/)

[eShip](https://www.capterra.com/p/253338/eShip/)

[4.7 (95)](https://www.capterra.com/p/253338/eShip/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253338/eShip/)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (358)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)

[4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178880/Track-POD/)

[View all alternatives](https://www.capterra.com/p/79275/Express-Pak/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Dispatch Management

Manage sending personnel and resources to a site as needed

Label Printing

Process of printing custom labels through various methods.

Express-Pak 10 features

The ability to identify a barcode on or within an image or packaging

Create, manage, and send invoices or bills to customers

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Process of printing custom labels through various methods.

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$99.00

Flat Rate,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (12)

4.8

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JF

Judith F.

President/Owner

Transportation/Trucking/Railroad

### "I have been using the Ascar software for the past 13 years and have never had a problem."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 11, 2017

It completely runs my business.

Pros

It's the only software that I've reviewed that contains all the accounting programs needed to run your business; accounts receivable, accounts payable, invoicing, collections, etc.

Cons

There could be a couple of minor changes to the Operating program; i.e. taking orders, etc. but all in all I'm very happy with the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2017

Thank you for your endorsement. Be sure to write whatever you would like to see changed to support@ascar.org. Our staff can then try to implement the change you suggested.

HG

Hammond G.

Client Services Manager

### "Very reliable and dispatcher friendly."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 1, 2015

We have been using the Ascar product since 1999. We have found it extremely reliable. It rarely has a problem. The few times we had a hiccup, the support staff responded quickly to resolve any issues. Our dispatchers and drivers love it. This is one product you do not have to think about. Once setup it is easy to use. Our customers love the WebPak feature to place orders online. It allows them to track their orders in real time and has signature capture, photo, gps and bar code scanning. Love it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Richard R.

Owner

### "Easy to learn and use, very affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 3, 2015

This software does pretty much everything I need it to. Any issues I may have I cal or email and the tech support takes care of me right away. And, for a small company like mine, it's totally affordable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

David S.

General Manager

### "More than twenty years of exemplary service and innovation."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 29, 2015

I have been an Ascar user since July of 1994, and the product has improved steadily ever since. The ability to tailor the program to fit your needs is built in, in most cases. It's capable of accommodating any pricing structure that we've ever tried to employ, whether it be zone-to-zone, per-mile, weight-based, or some combination thereof - or entirely on the fly. And, while state-of-the-art dispatching and rating tools are certainly Ascar's bread and butter, I'm also a big fan of their accounting package. There's no need to find another product to handle your check printing, accounts receivable or general ledger; Ascar can do it all. Their customer service and support staff has proven itself to us, time and again, in providing the assistance required to fit the program to our needs. And in those rare cases when something does go awry - and I can't recall more than one or two occasions in twenty one years - their response time is extraordinary. There simply isn't any down-time. Of course, we've been approached by Ascar's competitors over the years. The fact that we've stayed put is a testament to our faith and confidence in the product. It can be hard to know what you can count on in this business, but we know we can count on Ascar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Stan M.

CEO

### "Excellent Application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 28, 2015

This is the third product that our company changed to within a year and we have finally found something that works. The ease of use and the ability to customize this product to our needs is phenomenal. Our customers prefer this product (Webpak) as well and it has helped our business tremendously. The automatic rate calculation is handy because our rates change from flat rate to metered rates and vary by customer and state. With this product we save $200.00 over the previous product we had and have much more functionality and we have had no shipments to miss billing like we had previously. This product is very affordable and has better accountability and I have demoed several products before I chose this one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Eric D.

Operations Manager

### "Excellent product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 29, 2015

Express-Pak is an invaluable tool in running our business. There is no question we are more efficient, productive and competitive. Dan and his team have built an excellent product with first rate tech support. Highly recommended.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Richard L.

President

### "Ascar Express Pak"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 2, 2015

I'm using ASCAR now. The reason why I give it 5 stars all around is because we had 2 other products before ASCAR, but they were not as feature rich. I especially liked that I could design the dispatch page specifically to the way we needed it.We found it to be competitively priced, and their support is also quite good, they always get back to me very quickly. I can set it up on any computer any where if need very easily. If you are thinking about Courier Software, you should take a look at ASCAR.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Sue O.

Ofc Mgr

### "Express-Pak Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 26, 2015

Overall it didn't take us that long to transition to the new software. We probably don't even use all of its capabilities! But it serves us well in what we want to accomplish with our dispatch. A few quirks that would be nice to fix, but over all a good product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Stacy T.

Parnter

### "DISPATCH MADE EASY!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 26, 2015

My name is Stacy Taylor with PinPoint Logistics, and I have been an ASCAR client for ten years. I am an "old school" guy, so the upgrades to the current software was an adjustment for my staff and me. It did not take us long to figure out that the upgrades to the software were beneficial to our operation. My customers love the Webpak link and the ease of access to all of their order information. There are more options within this software that will benefit my customers, and we are currently working on utilizing them. If you are looking for a dispatch software package for your company, do yourself a favor and demo ASCAR!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Bobby H.

Owner

### "Review of Ascar Business systems "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 25, 2015

Here at DFW Express we have used the Ascar software since 1995. We did our research back then and chose Ascar from the many available Order input and dispatch systems available on the market. We have seen the evolution of there product and It has been a very positive experience for us. Dan and his team have always taken care of any technical support issues we have had immediately and take suggestions when updating there system to current needs. We currently use the web hosting service as well as web based order entry and have gotten nothing but positive feedback form our customers. The software is easy to use as well as easy to teach new employees and I would recommend them and invite anyone in the transportation business to try there demo and compare with there current provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Karl G.

Founder

### "Excellent Product, Reliable company and Great customer service!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 13, 2015

I've owned a courier company in San Diego for the past 23 years and have used ascar for 21 of those years. They have a great turnkey product today and support it with a team I can always count on!!! I would highly recommend them to anyone in the transportation business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GN

George N.

Owner

### "Express Pak"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 12, 2015

Great company to work with. Been with them since 1993 for a reason. Prompt customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)