# PaymentVision Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PaymentVision the right Payment Processing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79286/Payment-Vision/reviews --- PaymentVision 4.6 (8) [View alternatives](https://www.capterra.com/p/79286/Payment-Vision/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of PaymentVision Ease of use 4.4 Customer Service 4.6 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David L. Managing Partner Legal Services Used the software for: Less than 6 months ### "switched from payment vision" December 23, 2019 5.0 Pros integration with our current software provider JST. Cons would like a payment negotiator option. appears that perhaps we need to do something different. Review Source Response from Autoscribe December 30, 2019 Thank you, David, We appreciate your feedback. Respectfully, Ryan Clark Product Management PaymentVision JR Jaye R. Collections Administrator Banking Used the software for: 6-12 months ### "Ease of Implementation and day to day use." January 8, 2020 5.0 I have used this product for 20 or more years with a few other companies and have found this to be a great tool for collections. The check by phone product is very cost effective. Pros It is an easy software to use for check by phone. Most of it is pretty intuitive. Setting up series of payments can be a little more challenging, but my staff was able to quickly learn how to use the product. Cons There is no manual. For an Administrator, it is a little more difficult to figure out everything you are trying to do when it comes to access. While I understand why all of the accounts are masked, it should be easier for an administrator to get to that information. Also, when you put a flag on an account, you can't see what that flag says. You should be able to click on any flags or blocks to see what the message attached to it says. Reason for choosing PaymentVision This was more flexible and cost effective. Review Source Response from Autoscribe January 13, 2020 Thank you, Jaye JE Julie E. Loan Specialist Consumer Services Used the software for: 1-2 years ### "Excellent Customer Service" December 18, 2019 4.0 Overall, customer service is excellent and most daily functions work reasonably well. Pros Product is simple to navigate and offers adequate account details and options. Cons Printing functions are terrible for reports and documents. There are no notifications when items are returned, you must search these manually. Would also like the ability to have transaction detail reports emailed daily. Reason for choosing PaymentVision Company location, and services offered for smaller sized businesses. Review Source Response from Autoscribe December 20, 2019 Julie, Thank you for your feedback. We appreciate your honesty and candidness. We are continually investing in our solutions and will reach out to you for additional details to incorporate into our product enhancements Respectfully, Ryan Clark - Product Manager, PaymentVision MM Mae M. MGR Automotive Used the software for: 2+ years ### "Highly recommend... " January 3, 2020 5.0 Overall I would recommend this software to others, it doesn't happen often but if there is a problem the customer service team at Payment vision is quick to resolve any issues. Pros This software is very easy to use, works well with our other programs Cons there is nothing that I do not like about this software Review Source Response from Autoscribe January 6, 2020 Thank you, we are glad that our service and the software is working well for you. We strive for excellence really appreciate the positive feedback. We will continue to work hard to provide our best. Respectfully, Ryan C., Product Management KL Kali L. Office Manager Legal Services Used the software for: 1-2 years ### "Credit Card Payments" July 30, 2020 4.0 Pros I like that it is easy to make a payment. PaymentVision makes it fairly simple to enter your information and make a payment. I also like the payment portal from the administration side, it is easy to get a summary of the payments that have been made. Cons I do not like how the money is deposited and tracked. It is extremely hard for me to tell what payments are included in each deposit. When a deposit (batch report) is sent to me saying how much was deposited into my account, it would be very, very beneficial to include a list of individual payments included in each deposit. Review Source JW Jeff W. Owner Retail Used the software for: 1-2 years ### "Home office " December 18, 2019 5.0 Pros That it’s secure and works well with our software Cons Seems a little expensive and little difficult for online payments Review Source Response from Autoscribe December 19, 2019 Thank you, Jeff, We appreciate your feedback and are beginning work on the next iteration of online capabilities. We will continue to work closely with you and your team to capture user feedback and drive improvement. Respectfully, Ryan Clark, PaymentVision Product Management DR Darlene R. Accounting Manager/Office Manager Insurance Used the software for: 1-2 years ### "Payment Vison Review" January 3, 2020 4.0 Still having issues with monthly installment which was changed to $150.00 per month but every month it is increased and can't seem to get issue resolved. Pros Ease of doing payments with payment vision. Cons Tracking issues of delayed payments can be difficult at times. Reason for choosing PaymentVision It worked for our agency and clients. Review Source Response from Autoscribe January 6, 2020 Thank you for your feedback Darlene, We will follow-up on the monthly installment issue. Respectfully, Ryan C., Product Management JH JEFFERY H. COLLECTIONS MANAGER Financial Services Used the software for: Less than 6 months ### "Meets all of out needs!" December 20, 2019 5.0 Great support form the Paymentvision team. Pros Ease of use, customer friendly, great support from Paymentvision. Cons So far we like all of the features of the program. Reason for choosing PaymentVision Sales team, product use, reporting. Review Source Response from Autoscribe December 23, 2019 Jeffery, Thank you for your feedback and we will continue to work hard to maintain the highest level of support and capabilities to meet the Persolve's teams needs. Respectfully, Ryan C., Product Manager Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.