# Datatrac Web Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Datatrac Web Software - reviews, pricing plans, popular comparisons to other Courier products and more. Source: https://www.capterra.com/p/79287/Datatrac-Web --- # Datatrac Web Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Datatrac Web ## What is Datatrac Web? Courier management solution that helps business track orders across multiple locations. ## What is Datatrac Web used for? [Courier](https://www.capterra.com/courier-software/)[Trucking](https://www.capterra.com/trucking-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Datatrac Web?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.datatrac.com&name=Datatrac Web) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Datatrac Web 5.0 (2) VS. [4.8 (188)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price $100 Flat Rate, Per Month Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.9 (188) Value For Money 5.0 (2) Value For Money 4.7 (161) Customer Service 5.0 (2) Customer Service 4.8 (173) ## Datatrac Web alternatives [4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [3.9 (88)](https://www.capterra.com/p/153863/Linxup-GPS-Tracking/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Datatrac Web Overview ### What company size and specific industries is Datatrac Web built for? Datatrac Web is designed for courier businesses of all sizes, from small operators to larger multi-location companies, that need to manage order tracking from dispatch through delivery. It is built for the courier and delivery services sector rather than general-purpose business use. Features and Usability ### What are the key features of Datatrac Web? Datatrac Web includes accounting, billing and invoicing, and order entry for transaction handling. It also offers dispatch management, scheduling, routing, and delivery tracking for transportation operations, plus driver management, vehicle management, mileage tracking, trip logs, barcode recognition, label printing, and a customer database. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Datatrac Web offer? Datatrac Web provides in person training and documentation. In person sessions support guided instruction with a trainer, while documentation gives teams written reference material for self-paced review and step-by-step consultation when needed. Getting Started and Support ### What customer support options does Datatrac Web offer? Datatrac Web provides 24/7 Live Rep support. No reviewer feedback is available about support experience, so user satisfaction, response times, and helpfulness cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Barcode Recognition The ability to identify a barcode on or within an image or packaging Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Dispatch Management Manage sending personnel and resources to a site as needed Datatrac Web 14 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. The ability to identify a barcode on or within an image or packaging Create, manage, and send invoices or bills to customers A collection of customer information such as contact details, demographics, previous interactions, etc. Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Track all personnel who operate company vehicles Process of printing custom labels through various methods. Log miles driven for tax deduction or reimbursement purposes Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Record of trip details Track and monitor how vehicles are used Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $100.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Jason B. Co-founder Media Production ### "Bug-free, stable, developer friendly, excellent support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2018 COPS is a rock solid order processing and billing system. Pros The very mature system comes with the embedded knowledge of various transportation company's built in. If your a small company just starting, this system will really help get you on the right track. For 20+ years we've experienced it. The software it self is rock solid, easy to upgrade, and very developer friendly. You can access data various ways including ODBC, SQL, or via the JSON API. if you like us, and see it as absolutely necessary to develop and integrate you own internal systems. You cant go wrong with COPS. Cons We still use the older Unix/Linux interface which can be difficult for new employees to learn. However, I do know they have a web-based experience which is much more modern and beginner friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sylvain B. President Transportation/Trucking/Railroad ### "Datatrac Web Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2018 It runs our entire business. No need for secondary software to tie into it. It is a great solution for our industry Pros We have been using for over 20 years..It has grown into what Datatrac clients wanted it to be. It is robust and reliable. Easy to use and to train new staff on. Cons The color. Just because I have to write something....just kidding. Its great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.