Who Uses This Software?

Most COPS users are final mile trucking and courier businesses.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Datatrac
  • www.datatrac.com
  • Founded 1977
  • United States

About COPS

Datatrac Web empowers users to manage their courier or trucking business through a modern web-based interface--making the power of Datatrac accessible anywhere, anytime. Never be tied to a particular platform, operating system, server hardware or even physical location. The system includes dispatching capability and phone applications.


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COPS Features

  • Barcode Support
  • Billing & Invoicing
  • Compensation Management
  • Customer Database
  • Dispatch Management
  • Job Assignment Management
  • Label Printing
  • Order Entry
  • Routing
  • Scheduling
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Driver Management
  • Driver Settlements
  • Fuel Card Management
  • Fuel Management
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Quote Management
  • Recruiting Management
  • Routing
  • Scheduling
  • Trip Logs
  • Vehicle Tracking

COPS Reviews Recently Reviewed!


Capterra loader

Bug-free, stable, developer friendly, excellent support

Oct 17, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The very mature system comes with the embedded knowledge of various transportation company's built in. If your a small company just starting, this system will really help get you on the right track. For 20+ years we've experienced it. The software it self is rock solid, easy to upgrade, and very developer friendly. You can access data various ways including ODBC, SQL, or via the JSON API. if you like us, and see it as absolutely necessary to develop and integrate you own internal systems. You cant go wrong with COPS.

Cons: We still use the older Unix/Linux interface which can be difficult for new employees to learn. However, I do know they have a web-based experience which is much more modern and beginner friendly.

Overall: COPS is a rock solid order processing and billing system.

Capterra loader

Datatrac Web Review

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using for over 20 years..It has grown into what Datatrac clients wanted it to be. It is robust and reliable. Easy to use and to train new staff on.

Cons: The color. Just because I have to write something....just kidding. Its great!

Overall: It runs our entire business. No need for secondary software to tie into it. It is a great solution for our industry