---
title: "Powerfleet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Powerfleet Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more."
source_url: "https://www.capterra.com/p/266387/PowerFleet/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Powerfleet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Powerfleet

## What is Powerfleet?

Powerfleet’s Unity platform serves as the central command hub for fleet operations, unifying data across assets, drivers, vehicles, and third-party systems. Unity provides real-time visibility, predictive insights, and advanced analytics to optimize fleet utilization and streamline decision-making. Paired with our full suite of telematics, compliance, and automation solutions, Powerfleet enables smarter routing, safer driving, and higher operational efficiency. Whether managing global enterprise fleets, electric vehicles, or specialized equipment, Unity harmonizes your ecosystem and delivers a complete picture of performance, allowing proactive management from a single interface.

## What is Powerfleet used for?

[Fleet Management](https://www.capterra.com/fleet-management-software/)[Trucking](https://www.capterra.com/trucking-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)

Top alternative

Featured

Overall rating

Based on 292 user reviews

Reviews sentiment

Positive

71%

Neutral

12%

Negative

17%

Pros & cons

Comprehensive fleet oversight tools

Reliable real-time vehicle tracking

Persistent unresolved technical problems

Inconsistent fleet management reliability

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Powerfleet?[Manage this product listing](https://www.g2.com/products/powerfleet/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Powerfleet

3.8 (292)

VS.

[4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (291)

Ease Of Use

4.4 (1,689)

Value For Money

3.3 (139)

Value For Money

4.2 (1,555)

Customer Service

3.9 (275)

Customer Service

4.4 (1,626)

## Powerfleet alternatives

[4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (51)](https://www.capterra.com/p/249961/Alvys-TMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/266387/PowerFleet/alternatives/)

## FAQs about Powerfleet

Overview

### What problems does Powerfleet solve?

Powerfleet solves fleet visibility and coordination gaps by showing vehicle and equipment locations, routes, engine hours, and driver activity in one place. It supports maintenance reminders, speed and harsh-driving alerts, geofencing, route planning, payroll verification, and billing records. Fleet managers, dispatchers, safety leaders, and service supervisors benefit most.

Answer based on 108 reviews

Overview

### Which roles and teams benefit most from Powerfleet?

Powerfleet is most used by owners, presidents, and executive leaders overseeing fleet costs and operational performance. Operations, field, fleet, and safety managers monitor vehicle activity, driver behavior, and compliance. Dispatchers, schedulers, office managers, and technicians coordinate routes, assignments, maintenance, and day-to-day field service response.

Answer based on 271 reviews

Overview

### What company size and industries is Powerfleet built for?

Powerfleet is for small businesses managing physical mobile assets, with 81% of reviewers in this segment and Transportation/Trucking/Railroad leading at 26%. It also serves transport and logistics, construction, field services, vehicle leasing, government, manufacturing, and energy; Construction accounts for 23% of reviewers, while midsize and enterprise users represent 11% and 8%.

Answer based on 292 reviews

Features and Usability

### What are the key features of Powerfleet?

Powerfleet includes core GIS Integration for vehicle tracking, location tracking, and real-time monitoring. Frequently discussed fleet management capabilities include dispatch management, route history, trip logs, and reporting/analytics. It also supports safety oversight through speed alerts and driver management, plus preventive maintenance scheduling and maintenance reminders for vehicle upkeep.

Answer based on 56 reviews

Getting Started and Support

### What training and onboarding options does Powerfleet offer?

Powerfleet provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer group learning, documentation gives written reference material, and videos provide visual guidance for reviewing features and setup steps.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Powerfleet offer, and how do users rate the experience?

Powerfleet offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live representative assistance. Users often describe staff as professional, knowledgeable, and timely, particularly for setup and reporting help. However, some report unanswered follow-ups, slow ticket escalation, and difficulty resolving device, billing, or account issues.

Answer based on 22 reviews

Security

### How does Powerfleet handle data security and access control?

Powerfleet uses vehicle and asset tracking, location visibility, points of interest, activity summaries, and driving-behavior monitoring—including speeding and harsh cornering—to support operational safety and lone-worker monitoring. Users can review historical activity and locate vehicles when roadside help is needed. One reviewer reported a virus-protection compatibility issue that initially required disabling protection and remained unresolved.

Answer based on 12 reviews

Features and Usability

### How well does Powerfleet handle fleet reporting?

Powerfleet provides detailed fleet reports and trip data, but report setup and customization can require extra effort. Fleet managers value activity summaries, scheduled reports, Excel exports, and historical data for payroll, safety, and operations. Some small-business users find long reports difficult to scan, encounter slow report generation, or need support to configure specific views.

Answer based on 44 reviews

Features and Usability

### How accurate is Powerfleet for location and speed tracking?

Powerfleet delivers useful vehicle location, trip history, speed, and driver-behavior tracking, although update timing and map data can vary. Dispatchers and safety managers use live maps, breadcrumbs, points of interest, and route replay to provide ETAs, investigate stops, and coach drivers. Some teams report delayed positions, GPS mismatches, or incorrect posted speed limits.

Answer based on 38 reviews

## Pros and Cons

Comprehensive fleet oversight tools

88% positive reviews out of 24

Most reviewers indicate fleet management enables effortless monitoring, reporting, and organization of vehicles from anywhere.

Persistent unresolved technical problems

83% negative reviews out of 42

Most reviewers describe bugs and issues as frequent, with slow resolutions and ongoing disruptions to daily operations.

Reliable real-time vehicle tracking

87% positive reviews out of 23

Most users report vehicle tracking offers accurate location updates, driver behavior insights, and simplified route management.

Inconsistent fleet management reliability

56% negative reviews out of 36

Some users report vehicle and fleet management suffers from unreliable tracking, delayed updates, and complicated vehicle selection.

## Features

AI summary

Based on 3,202 Fleet Management reviews

Capterra data shows that buyers of Fleet Management software rank the following features as their top priorities:

-   **Vehicle Tracking** (**61%** of reviewers rated this feature as critical)
-   **Real-Time Monitoring** (**55%**)
-   **GPS** (**58%**)

Powerfleet supports all three of the features reviewers value most: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Combined, these capabilities help businesses keep tabs on fleet activity, monitor vehicle status as it happens, and improve route visibility, allowing teams to make faster decisions, improve driver oversight, and manage daily operations more efficiently.

Vehicle Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Real-time vehicle tracking for monitoring location, route, speed, etc.

Real-Time Monitoring

3.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

GPS

3.2 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Mobile Access

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Mileage Tracking

3.2 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Log miles driven for tax deduction or reimbursement purposes

Status Tracking

3.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Powerfleet 72 features

Define levels of authorization for access to specific files or systems

Analyze circumstances of an accident and implementing corrective actions for future prevention

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Graphical representation of data

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track all personnel who operate company vehicles

Receive and/or send email notifications for urgent updates, requests, or other information

Track employee schedules, availability, and performance across projects and tasks

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

Integration with geographic information systems

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Set up process for efficient load building, routing, and distribution

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Allows fleets and service businesses to track the condition of tires on their vehicles

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Record of trip details

Track and monitor how vehicles are used

Real-time vehicle tracking for monitoring location, route, speed, etc.

Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.

Get Advice

We can help you find the software with the features you need.

Features

3.5 (156)

3.5

Based on 156 reviews

## Pricing

Value for money

3.3 (139)

### Starting price

Free trial not available

Value for money

3.3 (139)

3.3

Based on 139 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (275)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (275)

3.9

Based on 275 reviews

## User reviews

Overall rating

3.8

Based on 292 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(128)

4(79)

3(35)

2(9)

1(41)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

President

Used the software for: Less than 1 year

### "DO NOT BUY! WORST EXPERIENCE EVER!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

September 10, 2026

Worst sales and tech support. DO NOT BUY THIS DEVICE. THEY WILL BLAME YOU AND NOT REFUND IT. They blamed me after giving me numerous API codes and closing my case before ever connecting. TOTAL JOKE OF A CLOWN SHOW

Pros

Nothing at all. They take your money and can't figure out why it doesn't connect after 2 weeks with the tech support circus.

Cons

No support or clue on fixing the issue of getting connected after 2 weeks. Never used and they won't offer a refund. Clueless support team and worthless salesman (\[sensitive content hidden\])

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Fleet Administrator

Used the software for: Less than 1 year

### "Usage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 4, 2019

Customer Support is great.

Pros

Very good reliability. Email reminders are great!!!

Cons

The mobile app was more user-friendly. Able to do everything on the mobile app. I wish when you plug the unit in the OBD2 scanner it pulled everything from the truck. No reason we should have to type vin, odometer, and what type of vehicle it is,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Mgmt

Used the software for: 1-3 years

### "Product Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 25, 2019

Overall experience is great.

Pros

Very user friendly after initial setup, lots of tabs and customizable options for assets and recourses.

Cons

Bread crumbs is a great option for checking on time frame of delivery and what not but the GPS needs work because there are whole sections missing from the recorded trip.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

owner

Used the software for: 3-5 years

### "BE AWARE!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 13, 2025

SOMEWHERE FAR BELOW POOR. Bad equipment. Worse service. Very shady, underhanded business practices to top it off.

Pros

Started with Big Road and "upgraded" to Fleet Complete. Bad choice!

Cons

BE AWARE!!! Along with below average hardware and software and poor customer service they are also a predatory company as we have just experienced. We signed a 3 year contract in May of 2021. We experienced a continual decline in the reliability of their hardware. Our trucks had continual connection issues. Customer service continued to get worse. We decided to cancel service in May of 2024 when our contract expired. I called numerous times and could not speak with anyone at Fleet Complete about this. All of my calls went straight to voice mail. I left numerous messages with Fleet Complete that we were cancelling the service. NO PERSON CALLED BACK to walk us through the cancellation process. So I sent an email that we are cancelling service. Now, Fleet Complete now has sent a COLLECTION AGENCY AFTER US CLAIMING WE OWE AN "EARLY TERMINATION FEE." THEY CLAIM THAT IN OUR ORIGINAL CONTRACT THERE IS FINE PRINT THAT STATES THAT "WRITTEN CANCELLATION NOTICE IS NEEDED 60 DAYS BEFORE CONTRACT EXPRIES OR THE CONTRACT WILL RENEW AUTOMATICALLY FOR 3 MORE YEARS!!!!!" THIS IS PREDATORY IN NATURE AND SHOULD BE ILLEGAL!!!! BE VERY AWARE BEFORE YOU SIGN A CONTRACT WITH THIS COMPANY!!!!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Office Assistant

Used the software for: Less than 1 year

### "Great GPS Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2019

I am able to see our fleet at anytime and we are more accurately tracking.

Pros

Very reliable/accurate GPS location. The "breadcrumb" feature is pretty awesome.

Cons

Some of the reporting software is not as simple as I thought

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Residential Manager

Used the software for: Less than 1 year

### "Exactly what I needed "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2019

in the 3 months I have had access to fleet complete and its trackers I have been impressed with the overall reliability and effectiveness of the program. I am able to log my drivers performance as well as receive alerts as to win each vehicle is in need of an oil change.

Pros

The program allows me to track my fleet with ease

Cons

I have not encountered anything i dislike about the program

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Critter Stop D.

Owner

Used the software for: 3-5 years

### "Sales Team Lied; Devices Stopped Working; Couldn't Cancel"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

August 12, 2024

Worst vendor I have worked with in all my years of business. I cannot recommend against them more highly. Horrendous experience.

Pros

Nothing. From Day 1, it did not have the functionality that was advertised.

Cons

The sales team lied through their teeth. I was told that I could either pay for the device up front or get the devices for free but sign a 3 year contract with an early termination fee. I chose to pay for the devices. However, in the fine print, they kept the early termination fee. The devices immediately did not have the abilities that were advertised. Support was no help. ~1.5 years in, devices stopped working one by one. Support was no help. When I tried to cancel, they wouldn't let me because I had an open support ticket (the fact that devices wouldn't work but they couldn't figure it out), so I was continually paying ~$340 / month even tho we transitioned to a different provider - because even the GPSs stopped working. Still got charged an early termination fee at the end of ~$1,400 even though I paid for the devices and was told I wouldn't and the only reason I was cancelling was because they did not work! Shameful. Support was horrible too, they would just transfer me to AT&T, which would transfer me back. Most recently, support calls won't even connect. It just asks for you to press a number for your desired language on repeat but never connects when you press it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Buyer beware"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 6, 2022

Fleet Complete sent me the wrong cables for a week straight. Shipment after shipment the same WRONG cables. I knew at that point I had a problem and was not with the correct company.

Pros

I didn't like anything about Fleet Incomplete or bigroad. The worst customer service in the industry, they do not answer their phone. They sent me the wrong cable for my eld for a week straight, they don't know THEIR OWN PRODUCTS. Incompetence at it's finest. I would not recommend this company to my worst enemy.

Cons

Zero customer support, zero tech support, they do not answer the phone. They do not respond to emails in a timely manner. They don't know their own products. Buyer beware.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO - Owner

Used the software for: Less than 1 year

### "Do not use if you need live tracking!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

December 21, 2017

Occasional vehicle tracking. But I needed LIVE vehicle tracking.

Pros

Nice interface on PC, Plotting Points on the map is nice. Geofencing if you need it. Poor customer service and locked in contracts.

Cons

First, the delivery was delayed by about 1.5 months, then the equipment we received required professional installation, it was not plug and play. The interface was lovely, unless you are using a phone app or a macbook. It only works with the nice interface on a PC. The vehicle diagnostics is not available. We cannot get live vehicle tracking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Cal V.

Senior Associate, Operational Logistics

Used the software for: Less than 1 year

### "Positive Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2019

The initial meeting with the account managers here at my office was great, the software was equally amazing.

Pros

What I liked most was the ease of use. The dashboard was very user friendly.

Cons

For the use I needed, I honestly had no cons working with this program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/266387/PowerFleet/reviews/)

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