CurrencyXchanger

4.5 / 5 57 reviews

Who Uses This Software?

Money exchangers, banks, credit unions, financial institutions, currency exchange outlets, check cashing, payday loan, tourist shops, post offices, hotels, motels, vacation resorts, trade


Average Ratings

57 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $999.00/one-time
  • Pricing Details
    One time fee or subscription based
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Clear View Systems
  • www.clearviewsys.com
  • Founded 2003
  • Canada

About CurrencyXchanger

CurrencyXchanger is a business application for automating a Money Exchange Business (Bureau de Change) offering POS, CRM, AML,Accounting, Reporting, and more. It can be used a standalone system, in a network environment with multiple users working in a front-office and back-office, and also in a mutl-branch operation using a central server (or cloud-based). It is used by over 300 retailers and wholesalers in 25 countries. Clear View Systems has an A+ Rating with Better Business Bureau (BBB).


CurrencyXchanger Features

  • Analytical Reporting
  • Client Management
  • Custom Account Statements
  • Data Backup Scheduling
  • For Money Exchanges
  • Margin Management
  • Market Data Access
  • Position Management
  • Real Time Currency Quotes
  • Real Time Tracking
  • Transaction Management

CurrencyXchanger Reviews Recently Reviewed!

Currency Xchanger Software

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reports, Excel, receipts, customer profiles, and Compliance tools.

Cons: Denomination entry has now been an issue there is another screen that pops up. Before it was much easier once we entered denominations in the system but now it just pops up every time.

Overall: I have tested three softwares and The Currency Xchanger is the best by far. I love that reports are customizable and the data information in each client profile is easy. With Compliance rules and regulations this software gives you the options to require information over certain transaction amounts and OFAC screening. The tab with KYC (Know your customer) is the best feature I use. I would highly recommend this Software to all Money Service Businesses and financial entities. The support staff is great he can always tailor the software to your business is one of the reasons why World BNotes Exchange Inc. still uses Clearview systems.

Vendor Response

by Clear View Systems on March 05, 2017

Dear Rostia, Thank you very much for your review. We are delighted to have received such a fantastic review. The denomination teller-proof module is not different but I think you are logged in as administrator so you see the option of checking and controlling other users. That's probably why you are seeing an extra screen. If you login with standard teller account, you will not see the extra screen open up. Anyways, please contact us directly if you need further help. Best regards, Tiran B CTO

Amazing exchange software

Nov 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We're using currency Exchanger since a year and i never saw powerful, stable, and easy to use program like this software, each time you're using it , you will feel like these guys who made it are real bankers , it contains everything you need and in each version update, they including smart features to the program since the developers keep taking the feedbacks from there customers to make the perfect exchange software and it's really is .
And the technical support are amazing in case if you have a problem or an inquiry , you will get easy access to there support by email or telephone which they already peovided 24 hours international line for anything we need .
We're using currency exchanger since a year and i can see myself using this software for the next 10 years.

Vendor Response

by Clear View Systems on November 17, 2015

Dear Abdulaziz, Thank you very much for this fantastic review. Honestly,you made us really happy with 5 stars rating in all three areas. I am looking forward to working with your company for years to come. Thanks a million. Best regards, Tiran Behrouz

Excellent Currency Exchange Progam

May 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the custom ability, and the new features of pivot table for auditing purposes and for compliances. Tiran is friendly answers questions quickly and is able to customize program for each business. Looking forward to the new updates and newsletter subscriptions for Clearview systems.

Vendor Response

by Clear View Systems on May 30, 2015

Hello Rosita, Thank you for your excellent review of our software Rosita. It means a lot when compliance officers like our software. I am sure that you will like version 4.5 and its new integrated pivot table. If you have feature requests, please don't hesitate to contact us.

A very comprehensive product that has been able to be adapted to fit our business well

May 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: A good product, easily adapted to meet our needs.
Can be quite hungry in regards to RAM and Processing speeds needed but quite workable.
Reporting functions are easy to use and can be personalised to meet our needs.
Staff find it easy to learn

Vendor Response

by Clear View Systems on May 30, 2015

Thank you for reviewing our product Murray. The reason that our product is a bit hungry on the RAM is because you are connecting to Lotus national synch server which holds millions of records of data from all your stores. You are still able to do queries and run reports with 4 Gigs of RAM but of course having more RAM will help. We really appreciate your feedback. More customization is coming your way in the next couple of days. Regards, Tiran

Flexible, powerful, and easy to use

May 20, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: The software is relatively easy to set up and tweak to specific needs, and it is also easy to train new tellers on the day-to-day usage of the system. The incorporated sanction-list checks guarantee that your tellers never do business illegaly. Customer service is great and response time for any issue big or small is excellent. The CurrencyXchanger team also takes customer suggestions seriously and attempts to incorporate positive changes to the system on a consistent basis. After a relatively short period of adaptation, tellers are truly able to perform transactions much more quickly than with competing software.
Cons: the system is missing some creature comforts that would be useful for productivity, such as integrated TWAIN scanner support and the possibility to integrate support for valid currency and document list providers.
On the whole, we have found this system to be exactly what we have needed, and the developers respond to our requests for additional features soon after we find we can use them.

Vendor Response

by Clear View Systems on May 20, 2015

Thank you very much for your fantastic review. We always appreciate your well-thought-of feedback. We hope we can implement all of them this year. TWAIN support is on our radar but we have a few more important features to add first. As always, thank you for your business and for your trust in our company. Tiran Behrouz President, CTO

Powerful and highly finctional software.

Mar 25, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Currency Xchanger is a powerful software platform that offers both a POS module as well as back office accounting. ClearView has thought of all business needs while putting this software together. Not only is the software functional, but the customer service is outstanding.

Vendor Response

by Clear View Systems on March 28, 2015

Dear Stephanie, Thank you very much for your review. We appreciate the time you took to work and test our system. We will be working hard to make sure that our system becomes even easier to use while offering more features. It has been a pleasure working with the team at CCE, especially you and Vince. Tiran Behrouz, President, CTO

REVIEW CURRENCY EXCHANGER

Jan 29, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: THE PRODUCT IS VERY USER FRIENDLY AND WE ESPECIALLY APPRECIATE THE SWIFT RESPONSE OBTAINED FROM THE TECHNICAL TEAM WHENEVER WE ARE ENCOUNTERING ISSUES.

Increased productivity and streamlined processes

Jan 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small retail business, it has been an ongoing challenge to find a reasonably priced foreign exchange point of sale system that caters to our full product suite. Our number one priority was in finding a flexible system that would allow us to continue to add both FX and non-FX products and most importantly allow us to manage our growth with comprehensive reporting capabilities and ongoing support to improve our use of the system. The complexity of CurrencyXchanger has been a true asset to the business and has allowed us to streamline compliance, reporting, stock management and data collection in a way that suits our retail environment. None of these goals would have been possible to achieve without the ongoing support and training from Tiran and Houman, which resulted in an overwhelming task becoming a smooth roll-out in the business. We are looking forward exploring the system further as it has become a true asset to our business.

Vendor Response

by Clear View Systems on February 04, 2015

Dear Cassy, We cannot thank you enough for the fantastic review you wrote for us. Quite honestly, it means a lot coming from you as we know how detail-oriented and perfectionist you are when it comes to your business. You have found ways to use our system that we never even knew existed. We really hope to be able to stand up to our promise and keep you happy with our products and services over the years to come. Best regards, Tiran

Currency Exchanger is an excellent system.

Jan 27, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system will cover all needs for any Money Service Business. Pros: Customer database module, AML compliance features (KYC), automatic sanction list update, profit and loss reports, customer service, customer input for new versions is welcomed.
Cons: time to learn all the features, some modifications can be required depending on your business.
Overall I would highly recommend this product for any money service business.

Vendor Response

by Clear View Systems on January 29, 2015

Dear Mike, I truly appreciate the time your took to review our products and services. Having FX Connectors on the list of our customers is a real privilege for Clear View Systems. We realize that over the years, CurrencyXchanger has grown to become a beast of its own kind, loaded with features that can sometime take some time to master. I recommend subscribing to our youtube channel for keeping up to date with the latest changes. We keep uploading two new tutorial videos every month. We are very keen on implementing each and all feedback we receive from you as we would like to keep you a satisfied customer. We are looking forward to years of cooperation with you. Once again thank you very much. Kind regards, Tiran Behrouz

The Best Software for our Currency Exchange

Jan 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: CurrencyXchanger has all the features that we need from a POS software. Its flexibility and ease of use are second to none. The training videos also made it very easy for us to use the software immediately. Last but not the least, the support/training staff especially Houman is world class. CurrencyXchanger is one of the best purchase decisions we've made for our business.

Vendor Response

by Clear View Systems on January 26, 2015

Oh wow! Thank you very much Saul. This is a really fantastic review and we cannot thank you enough for it! We will make sure to visit your branch next time we are in LA. I will pass on your rave review to Houman. We are truly grateful for having customers like you. Thank you once again for your business. Best regards, Tiran

Glad we did go for CurrencyXchanger by clear view systems

Jan 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software makes our day to day bureau de change business easy, very easy to use software, the display rates with slides also serves as opportunity to advertise other businesses that we do.
The staff are calm, friendly and always willing to help, great support all through. Will definitely recommend them.

Vendor Response

by Clear View Systems on January 08, 2015

Dear Tunji, We really appreciate your positive feedback. It has been a pleasure doing business with you and your company. We will be expanding our local support for the UK in 2015. We hope to be able to serve you even better. Best regards, Support Team Clear View Systems Ltd.

Best out of the 4 I've use.

Dec 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the best and most professional software I've come across compare to my previous 4 software for the last 18yrs I've used. The outlook and the order are really nice. I love it. They even have training recorded on YouTube which you can always go there and view. The people are friendly and really there to help you. Professional and the right people to help your company grow. I highly recommend this software.

Vendor Response

by Clear View Systems on December 25, 2014

Thank you Alan. We really appreciate your top rated feedback. This was the best Christmas gift ever! It is a pleasure to have you as one of our first and new customers in Malaysia. The report you requested is ready and we will be working on other ones this coming week. As always, feel free to drop us a line or simply come to the online chat if you need anything. Thank you again.

A Solid System

Oct 14, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: For the price and service its provide this system definitely exceed our expectations. This system have an easy learning curve, as long as your account is setup properly the rest of the pieces will come together. Like many systems setup here is also very crucial. 5* for customer service since they generally reply you from few minutes till a day and they do try their best to help us. Overall, this is a great system as to why is not 5* is because there are still some features that can be upgrade and improve upon.

Vendor Response

by Clear View Systems on October 14, 2014

Thank you for your review Leslie. We appreciate the time you took to write this. We are constantly striving for improving our products and services. Feel free to send your feedback and feature requests to us. We have a major release 4.5 coming next year with lots of new features.

The Best Currency Exchange Software Available in the Market

Jun 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After trying around 5 different Currency Exchange Software, we decided to go for Currency Xchanger. To our surprise, it was the best and the most capable software in this Category. Its absolutely lucid in terms of Customization. Every aspect of Retail Foreign Exchange Business is addressed. Different modules like Expenses, Banking, Customization of Customer Profiles, In built Money Laundering Checks, Bookings for Wire Transfers are the best features of the Software. Its very robust and capable Software. There are no other software available in the market which has all these features. If you are running a Foreign Exchange Business this is a absolutely must have software.
Technical Support and Customer Service- Absolutely 10 out 10 marks on this. Even though on different Continent and different Time Zone, the response time is very swift. Responded to every query. Addressed all the issues and helped a lot in building required reporting system.

Very happy with over all functioning of the Software. We are using at different locations currently and will be using in all of our future Trading Locations. Strongly recommended.

Keep it up !!! Kudos !!!!

Vendor Response

by Clear View Systems on June 24, 2014

You made our year 2014 with your fantastic review. It is a privilege working with Tavel Money Shop in the UK. We still have a few more of Karan's feedback on our implementation list. We look forward to years of business with your great company. Thank you once again. Kind regards, Tiran Behrouz, CTO

VGCL

Jun 23, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Currency Xchanger in an integral part of our business.Being in UK I like that support is available . Can be better on Reporting but i like the approach of Clear view and their flexibility to adapt. I certainly recommend this system!

Vendor Response

by Clear View Systems on June 23, 2014

Thank you Mr. Kohli. We always appreciate our customer's valuable feedback. We will soon have a new module for reporting. We will make sure to improve our reporting with more integration with Excel and other professional reporting tool. We want to be a 5 star rating in all aspects.

Very Impressive Currency Exchange Software

Feb 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the software (CXR) which i recommend to any one in currency business. I have personally used this software for more than 2 years for our New Zealand & Australian operations and it is very impressive.

CXR has all the professional features which companies must have to attend the customers, for accoutability, compliance purpose, stock take, easy balancing, KYC, easy back up of data, friendly technical support team, it keeps log of all the activity, one can customise this software as per the need, send warning messages to the branches, the best thing - it is user friendly and there are many more.

Using CXR i can keep an eye on my staff's behaviour, review the transaction, check the customers against the goverment black listed people, easy to find the money laundering behaviours.

I give 10 out of 10.

Currency exchanger

Oct 11, 2011
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Pros: Has everything you need to run a msb business

Cons: It takes time to and practice to do fully take advantage of the full features ofbthe program

Overall: I really like it there is no other program that I would rather have than currency exchanger

CurrencyXchanger is an invaluable tool for any Forex business

Aug 03, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The software is easy to use. There is a common template across each of the different sections which makes it easy to navigate through them, when you get familiar with the menu bars etc in one section you can apply this knowledge to all of the other sections.
The Invoice section is great, it cuts out a huge amount of work and time involved to do this task.
It automatically checks customers against the OFAC and OPSFI list.
The reports are very useful and a good way to keep track of data that may otherwise be lost.
The user manual is concise and easy to follow.
The training videos really helped me, I followed along to the steps and found it was a fast and interesting way to learn the software.

Cons: A level (at least beginners level) of understanding of Foreign Exchange processes is needed to use the software.

Overall: I would recommend this as an invaluable tool to any Forex business. It creates structure around tasks, minimizes the time involved to do them and acts as a means of tracking the actions completed. Overall for both employer and employee this is a great tool.

CurrencyXchanger Pro Server + eWire Review

Jul 31, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Everything is very easy to find and things are organized in a good way. I liked the fact that we can find/sort and reorder things the way we want.

Cons: Sometimes the system get slow when the load on the server is too high and too many users are doing queries.

Overall: I certainly recommend the system.

CurrencyXchanger POS

Jul 31, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: It is easy to use. We have used the system since 2008 and it works fine.

Cons: - The current version that we have is limited in terms of currencies. I would like to add more currency. (limited license)

Overall: I do recommend the system.

CurrencyXchanger Pro Server

Jul 31, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - We like the cheque issuing features, booking, blacklist, multi-currency transaction in one invoice.

Cons: - When a teller transfers money from their till to the admin till, we need to be notified. This can complicated the end of day process.

- We need to have an end-of-day denomination calculator wihout mentioning.

- We need to see the average of bank and cash separate.

- the buy and sell page should be made very different.

Overall: I certainly do recommend the system but I feel that it still has room to be better.

CurrencyXchanger Business Server- Multi Branch

Jul 31, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the fact that all our branches can work with the same central system.

I really like the new features added in the new version. 3.457. It made our work much easier.

The OFAC and OSFI automatic checks are excellent and can help us with our compliance program. All the things that are automated are helping us.

The fact that the system is now faster than previous version is a great plus

I really appreciate that some of our suggestions are implemented in the system.

Cons: The minor issues are:
- sometimes it freezes on certain occasion.

- the rates server sometimes doesn't update the rates.

- we would like to see improvement in the POS for non-currency items (better reporting for non currency items)

- the denominations inventory could be improved

- I would like to see an internal chatting system for the staff. I would like to see a specific message to a specific user, as we have many staff working for us now.

- How much you made on a client, statistics on the client. average performance for a particular client. Answering questions like "Who's the best client" based on different parameters (based on referrals, volume, number of transactions). This feature is good for clients retention.

- I can see who has been active in the past few years but I want to see who is not active.

- Trading features need to be improved

Overall: I would recommend the system to other foreign exchanges. It's very reliable and our business is relying on it for our everyday transactions.

This software is very user-friendly too and everyone at every level can operate with it. This is BIG PLUS.

Great Financial Software

Jul 30, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the fact that I can pick a customer from the list and all the information will be there.
If you click on the customer's invoice, you can fix the problems when you make a mistake.

Cons: The transfer part takes too many buttons. I wish we could have the form in the system automatically printed like AMEX.

Overall: I do recommend this software to other companies.

Good Foreign Exchange Software

Jul 30, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the system: This is more up to date, easier to use that AMEX system.

Cons: I preferred if the system offered:
- Balancing at the end of the day with bill denominations.

Overall: I totally recommend the system.

CurrencyXchanger Business Edition Server

Jul 30, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the system. It's a good system and much more stable than the system we used to have. The old system used to crash and was slow all the time.

Cons: - I would like to see the compliance forms automatically printed from the system.
- I find changing the rates for buy back a bit challenging.

Overall: I think it's a good system and I'm grateful for the fact that it's stable and we don't have to constantly call for support. Support is always available.

CurrencyXchanger Pro Server

Jul 30, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the system very much. We had two previous systems before this one. I'm learning a lot by myself.
I like that support is available when I call.

Cons: no complaints.

Overall: I certainly recommend the system.

One of the best Foreign Exchange Software

Jul 30, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - It's very easy to use and self-explanatory.
- The system is quite flexible.

Cons: - When you buy and selling a currency, I would like to see the currency name or country name

- When you give money out, it should be standing out between the buy and sell screen, I would like to see different colours.

- When you put in the customer profile, I don't like to have the state and city pop up, I would like it to default to our state and city.

Overall: I 100% recommend the system.

One of the best Foreign Exchange Software

Jul 30, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - I love the system as I worked many years with the old AMEX Express Change, system and this is much faster.

- I like the fact that it's so easy to pull up a customers profile, cause it saves a lot of time as we have many repeat customers. We didn't have this feature in Express Change.

- I like the fact that we can do multiple currencies in one invoice.

- I like the confidential notes about the customer.

Cons: - When we reach a thousand I would like the system to automatically print a form with all the compliance information to be filled. In express change we had that form. That's one think

- I would like to see the currency name under the code, on the receipt. Some codes are difficult to remember so it would help to have the real name of the currency.

- I would like to be able to hide the name of the customer on the receipt, if the customer wishes.

- I would like the system to prevent me to short sell a currency.

Overall: I always tell AMEX employees that CurrencyXchanger is the best system!

Clear View's Foreign Exchange Software

Jul 30, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The system is wonderful in terms of ease of use. All FSRs love it and prefer it over Express Change. The previous system that we had Express Change system was always overloaded and slow.

Cons: -I don't like the fact that it doesn't have an "end of day" - procedure. I would like to see the FSR enter the denominations every day. Basically I would the end of day procedure to be forced on all FSR. I prefer Express Change end of day procedure.

- I would like to see Revenue on a daily basis as opposed to "since inception".

- The denomination count for each currency should be mandatory.

- I would like to see more forced control procedures

- I would like to see the compliance forms to be printed from the system automatically.

Overall: It's a great frontline retail system.

Best Foreign Exchange Software

Jul 30, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have used CurrencyXchanger for close to eight months in the Broadway location and from my experience it is very stable and reliable.

I much prefer it to our previous system owned by AMEX which used to crash almost every day!!

Cons: None that I can think of.

Overall: I certainly recommend it to other Financial Service companies.

Best Foreign Exchange Software

Jul 29, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the software.

Cons: Sometime the customer names don't pop up the first time, but it only happens once in a while.
I can't think of any.

Overall: I would recommend the software

Best Foreign Exchange Software

Jul 29, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have had a chance to see a demo of the software and I was immediately impressed with the interface and overall design. As a developer myself, I can imagine how much work and sweat equity has been put into this product.
The currency rates module get its rates from a reliable source via a .NET web services that I actually helped developing. This product has lots of potential.

Cons: The product is not web-based and therefore cannot be easily used by multi-branch Foreign Exchange bureaus. The client server architecture allows multi-branch functionality with T1, and T3 lines or faster.

Overall: I seriously recommend this product to every business that wants to offer multi-currency Point of Sale, such as Money Service Bureaus.

CurrencyXchanger¿¿:Excellent integration in multi-currency environment

Jul 23, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: * user friendly interface, easy to operate with minimal pc knowledge.
* flexible ,customizable multi currency point of sale
* great intergration of multi currency invoicing, reporting & web service.
* complied with general Anti-Money-Loundering rules
* very stable multi user client/server based software, high level of data security

Cons: * adding more flexible financial statements and reports recommended (e.g balancesheet, cashflow & customizable reports)

Overall: * efficient, powerful tool to run currency exchange /fund transfer business with minimal effort and maximum output.
* many highlights to count using the system in real world for the past consequent 4 fiscal years,
* excellent customer service and support at all times

Currency Xchanger

Jul 22, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The design of Currency Xchanger was very well thought through, which is very important for currency businesses who will be entering multiple transactions into the system everyday.

The user interface is very intuitive and aesthetically pleasing, which makes the software enjoyable to use. It has all the features that a currency business needs, yet it is not overloaded with unnecessary features. For such a powerful piece of software, you don't feel overwhelmed when you sit down to learn it. The whole experience Clear View provides makes it as simple as possible to implement such a comprehensive software solution, from the training to the support.

Currency Xchanger empowers any currency-based business to handle regulatory requirements, accounting, customer relationship management and day-to-day transactions as simply and effectively as possible.

Cons: There is no quick download off the website and it is a time consuming process to install the product on a Mac.

Overall: For any business dealing with currency that needs of simple piece of software with robust capabilities, I would highly recommend the Currency Xchanger product.

An asset to any company

Jul 22, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It is very straight forward and simple to use yet complex enough to cover all your businesses needs and wants.
The website is very informative and the support I received was phenomenal and professional.
I would certainly recommend to other business owners.

Cons: In my experience I have yet to find any cons.

Overall: I would certainly recommend to other business owners.

Great Currency Exchange Software

May 31, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - It's very to use
- the facility of cheque printing
- the customer module is quite extensive
- the ability to restrict changing the rate for some users

Cons: - there is nothing that I can report at this time.

Overall: For sure i would recommend this software. I haven't found any problem with the software. I have been using it since 8 months ago.

CurrencyXchanger Review

May 31, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Implementation was short done in less than 2 hours
- it's very easy to use and everything self-explanatory
- it's colorful and things can be done quite fast
- rates can be updated automatically
- it's great the one can check the inventory

Cons: The program seems to have problem with Windows 7, so we had to reinstall Vista. Once Vista was installed the system was faster.
- I want to be able to send the report to FINTRAC right from the program
- I want to have the VISA and MasterCard as a method payment istead of an subledger account
- Send a booking by email to the customer right with a button
- the P&L works based on Inception to Date; I would rather have a periodic P&L

Overall: I very highly recommend the program.

CurrencyXchanger Pro Edition Review

May 27, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: - This software has a lot of features and much more complete compared to our previous system.

- This software can handle all different aspect of the business (including inventory, accounts, expenses, wires).

- The system is very flexible.

Cons: - I'm not sure if this is a bug or not, but It happened only twice that a transaction was not recorded. It may be due to the system error during save or a local problem on the computer. This problem has not happened anymore, and we cannot reproduce the problem.

Overall: We appreciate the system and its features and would certainly recommend the system to other Foreign Exchange Businesses, as we have already done in the past.

CurrencyXchanger Business Edition Review

May 26, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It's easy to use and help is available when I need it.

Cons: I cannot think of anything. I'm no pros at computers.

Overall: I would absolutely recommend the system. It's very easy to use and understand.

Review of CurrencyXchanger POS Server

May 25, 2010
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Pros: This is the only currency software I used and so far I like it. It is quite easy to use. We haven't had any major issues with the software since we purchased it last year.

Cons: The reports could be improved. Lots of report would have been better to print as exactly seen on the screen. Some cities are not in the list of North american cities, even though it's possible to add the city but it would have been better if some cities were there.

Overall: I recommend this software to other foreign exchange bureaus. If I want to open my own foreign exchange software I will certainly consider this software.

Powerful Foreign Exchange Software

May 21, 2010
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: The more we use the system, the more we appreciate its features.

Cons: The system was difficult to learn in the beginning.
The accounting features and reports can be improved. Our accountant was skeptical to use this system at first, but now he said that he can rely on all the reports.

Overall: I definitely recommend this software to other Forex companies. If I were to have my own Forex company, I would use this software.

PRESIDENT

May 21, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: SMART SYSTEM

Cons: CAN'T ASK FOR MORE

Overall: WILL RECOMMEND THIS SYSTEM TO ANYBODY WHO NEEDS IT

CurrencyXchanger Pro Review

May 20, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: We use the CurrencyXchanger Pro in our business everyday. The software allows us to operate our business more efficiently. Our business now relies on this software and its eWire capability to remit money for our clients everyday. We are one of the fastest growing independent Forex companies in Coquitlam area.

Cons: The initial price is a bit steep but I guess it is well worth the investment.

Overall: We recommend the software to other businesses.

CurrencyXchanger Business Edition Review

May 20, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: The software is well designed and easy to use with lots of features. We hope to upgrade to Pro to in the near future.
The reporting is very useful. The visual interface is appealing.

Cons: Sometimes the system feels slow. I am not sure if it is related to our hardware, network setup or the software itself. The last update made it faster.

Overall: We recommend this software. It's great for any currency exchange business.

Good Exchange Software

May 20, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease to handle,User friendly,very good modules ,cost effective

Cons: Can add some more reports to make it even better

Overall: It is a very good software

Best Point of Sale Foreign Currency Exchange System

May 05, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: After using a multimillion dollar custom designed point of sale system for many years, I anticpated it would be very difficult to find a replacement until I came across the Clear View Currency Exchanger System.

Beginning with the ease of the installation process continuing through a year of ongoing training, it has been a pleasure to work with such as professional organization.

The system is extremely user freindly, and has many advanced features necessary to capture all of our auditing and compliance needs.

Tiran has been extemely helpful in customizing the system to meet all of our unique requests for our business.

One of the features we find very useful is the ease in which you can create specific accounts to meet you individual business needs. Another is the ability to retain repeat customer information to use for future transactions. In addition, this feature may be used as a marketing tool by capturing specific spending patterns throughout the year.

Cons: As with all new systems, there are many features of the system that we are just beginning to know exist, and when we find we are accustomed to something that Clear View does not have, or can not do, Tiran is there to see if there is a way to incorporate it into the system.

Overall: I stongly recommend the system to anyone in the foreign currency retail sales business such as travel agencies, credit unions, money service businesses, or check cashing establishments

Best Currency exchange software

Mar 02, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Currency Exchanger is very reliable, user friendly and expensive softwear but its worth it. since we bought the system in 2004 we saved 35 percent on our accounting and book keeping cost every year also it helped us alot in our compliance program,and record keeping. every month or so there are new updates and modifications from the developer,
customer support is always there to solve problems and answer questions.

Cons: exchange rate( rate panel ) update is the only section of the softwear that is not working properly, there are days that we dont get an update on the exchange rates sometimes for more than 2 hours, clear view system is working on the issue and hopefully it will be fixed soon.

Overall: I recomend the softwear to all currency exchange dealers regardless of the size and the volume of their company, even if you are using a different softwear and happy with it, see the demo you will be surprised.

President

Feb 06, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: It was very customised programe.
and help was available extremly fast.

Cons: Nothing major

Overall: It is well researched programe, and can be customised for your needs easily.

It is a great application for me to manage my FX business

Dec 02, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Friendly interface and easy to use;
Integrate with accounting, currency exchange, customer management, booking system, FINTRAC requirement;
Well to handle multi-currency: automatic or manually update rate, set my own commission policy;
So easy to manage inventory, average cost of each currency, profit or loss;
Clearly print invoice, cheques, transaction journal, account details.

Cons: Specially, I like it the most is the FINTRAC function, I got easily past the examination from the FINTRAC officers last month, because of this software manage the requirement very well, and totally in compliance with the law requirement, i.e. customer requirement, risk assessment, large cash report, suspicious remark, etc, it will pop up a warning msg if you missed customers address, occupation etc. make my job much easier.

Overall: Easy to manage my FX business, no headache, really help me a lot.

currencyXchanger - software

Dec 02, 2009
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1. It is easy to install the application and the database.
2. It has a graphicl interface for example you will need to click on image of rates to change rates.
3. It is user friendly
4. It supports all currencies in the world
5. New version a very six weeks.
6. It allows you to define General Ledger accounts and Sub-Ledger accounts right into the system.

Cons: It gives problems in vista (operating system)

Overall: If you are looking for a software which is user friendly and with compliancy features; making daily reports, weekly reports, and monthly reports then this one will do the job

Currency Xchanger Review

Aug 31, 2009
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Very easy to use & train users.
- Fullfils the complete demand of a Bureau de Change
- Has built-in controls for a money changer operation
- Reporting features are very good
- Complies with the financial regulations of the country

Cons: - Does not support usage over slow network connections

Overall: Good product and highly recommended for a Money Changer Operation and even for new ones to set up. The software is very user friendly and getting users to sue it efficiently does not take time.

Owner

Aug 19, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It is a very complete program.

Cons: We don't have any.

Overall: It is an excellent program for us

I recommend the system

Aug 15, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have been using CurrrencyXchanger since November 2008.
It is very simple and easy to use the program obviously using kundspupport

Cons: There is no manual in different languages
Support time was adapted to European countries times

Overall: I recommend you the system

Great FX Software

Aug 13, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly
It is very helpful to be conected with real time spot markets.
Has almost every currncy uploaded.
Gives real time information.
The customer service is outstanding

Cons: The P&L reports are not as good as they could be.
It does not aloud to upload rates in batches.

Overall: We do really recomend this product, it has gave us the tools we were looking for.

we recommend this product

Sep 25, 2008
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have been using CurrencyXchanger since January 2008. It was sluggish to get familiar with the different icons (functions) at first but once they are learned and understood, it became very easy to use. Functions are extremely user-friendly once you get to apply them in a business environment. The system is also very flexible and can be adapted to any type of currency exchange business (based on volume or type of business). Before purchasing this product we examined various other products on the market but none had the flexibility of this one. Also the friendly customer support is a major plus

Cons:
There are too many functions to learn at once without a manual. The system can be used quickly for the basic transactions (buy sell) but the more complex functions (ex., analysis of sales per currency) are difficult to understand and adopt without a manual or hands-on training.

Overall: we recommend this product

Overall this software is a great asset for our company.

Sep 23, 2008
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: This software has everything necessary for a currency exchange/financial institute to run its company. It covers all aspects of the business, from everyday invoices to reconciliation for all of the company accounts. Having this software has been a great asset since our company has not needed to buy any other software for our other applications. Also this software has the ability to filter and export any information necessary to another program, which is also another plus.

Cons: The eWire money remittance technology has not been updated for a while and the online banking could be improved.

Overall: Overall this software is a great asset for our company, there is no reason a currency exchange/financial institute should not have this software in all their locations. After the company has repaired the minor bugs it currently has I could say that this software has reached excellence.

I would recommend it for anybody who does any type of currency trading.

Sep 17, 2008
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Very fast and easy
-Very accurate

Cons: -Takes time to update currencies

Overall: I would recommend it for anybody who does any type of currency trading.