--- title: "Dr Dispatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dr Dispatch Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more." source_url: "https://www.capterra.com/p/79334/Dr-Dispatch/" page_type: "product" language: "en" --- # Dr Dispatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dr Dispatch ## What is Dr Dispatch? Desktop self host OR Cloud based hosted TMS for Carriers/Brokers/3PL/Owner Operators or Dual authority. You can copy loads between the carrier/broker sides for the price of 1 company. In COVID our customers were able to temporarily move to the 'cloud' and work remote until they could re-open their offices. Order entry, billing, CRM, driver management, IFTA, carrier lane tool and integrations to most major vendors like Descartes/Trimble/Saferwatch ## What is Dr Dispatch used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Trucking](https://www.capterra.com/trucking-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dr Dispatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.drdispatch.com&name=Dr Dispatch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dr Dispatch 4.3 (4) VS. [4.4 (51)](https://www.capterra.com/p/249961/Alvys-TMS/reviews/) Starting Price $50 Per User, Per Month Starting Price $500 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.6 (1,688) Value For Money 4.0 (3) Value For Money 4.3 (1,554) Customer Service 4.0 (3) Customer Service 4.5 (1,625) ## Dr Dispatch alternatives [4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (35)](https://www.capterra.com/p/153047/Rose-Rocket/reviews/) Starting price $2080.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (12)](https://www.capterra.com/p/153868/TracxTMS/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars ## FAQs about Dr Dispatch Overview ### What company size and specific industries is Dr Dispatch built for? Dr Dispatch is designed for startups through medium-sized carriers, brokers and 3PL providers, as well as combo or dual-authority transportation companies. It fits organizations in the logistics and freight management sector that need dispatch software for carrier, brokerage, or mixed-operations workflows. Features and Usability ### What are the key features of Dr Dispatch? Dr Dispatch offers CRM, order entry, and dispatch management for transportation workflows, along with driver management, routing, scheduling, and order tracking. It also includes delivery tracking, GPS, electronic signature, billing and invoicing, accounting integration with QuickBooks, reporting, alerts and escalation, and maintenance scheduling. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Dr Dispatch integrate with? Dr Dispatch integrates with On.Board, SaferWatch, and Descartes MacroPoint for carrier onboarding, carrier status and insurance tracking, and shipment visibility. These integrations support core dispatch workflows and connect Dr Dispatch to carrier management and logistics data tools used in day-to-day operations. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Dr Dispatch offer? Dr Dispatch provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup support. Getting Started and Support ### What customer support options does Dr Dispatch offer? Dr Dispatch provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is described only through these channels, with no reviewer feedback available to judge response times, helpfulness, or common frustrations. ## Features AI summary Based on 947 Transportation Dispatch reviews Capterra data shows that buyers of transportation dispatch software rank the following features as their top priorities: - **Dispatch Management** (**58%** of reviewers rated this feature as critical) - **Delivery Tracking** (**58%**) - **Billing & Invoicing** (**59%**) Dr Dispatch supports all three of the features reviewers rate most important: **Dispatch Management**, **Delivery Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate loads, monitor deliveries in real time, and manage customer billing more efficiently, allowing teams to keep operations organized and maintain accurate financial records. Dispatch Management 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Billing & Invoicing 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Order Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Scheduling 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Accounting Integration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Customer Management 5.0 (1) 300.00% of 1 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Dr Dispatch 31 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fuel Management: Monitor fuel consumption and optimize fuel usage - Historical Reporting: Information, data and reports that are being tracked over time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Trip Logs: Record of trip details --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.0 (3) Free Trial Basic $50.00 Per User,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Descartes MacroPoint](https://www.capterra.com/p/219845/Descartes-MacroPoint/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(2) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BH Becky H. Owner Transportation/Trucking/Railroad ### "Long time user, first time commentor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 Terrific. You can manage your own server, work off the cloud. The sales, development and tech support teams are all very responsive, polite and knowledgeable of their product. I have looked at every platform. For security, data privacy and customer support, I really don't know that a small/mid-size freight brokerage or trucking company can get a better bang for your buck. They do not force bundled options onto you, and the ala cart addons are not cost prohibitive Pros It is easy enough to use to get an entry level employee up to speed and able to do repetitive order entries, etc without large amounts of training. They have been very responsive to integration requests for new partners and new emerging technologies Cons The only complaint I would have, is the inability to select fields when doing an export to excel. That feature would be amazing. Reasons for choosing Dr Dispatch Referrals from other companies was the first. Pricing and shopping narrowing down the pack. Ultimately, DrD gave me the best bang for the buck 10 years ago and still are today. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS mike S. vp ops Transportation/Trucking/Railroad ### "dr dispatch review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 26, 2022 Pros it is easy to use and the storage for load is high Cons sometimes i freezes up and we have to restart computer Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Tony H. President Transportation/Trucking/Railroad ### "Tiger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2022 We use this platform as our main operational management program and it the bedrock of our company. Pros The dispatch function is the most critical. This software is easy to use, teach to new hires and navigate Cons The only thing we wish we could modify is the invoices. The edits are to difficult and we would like to make changes. Reasons for choosing Dr Dispatch Because many of my broker friends currently use it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Larry P. OPERATIONS MANAGER Transportation/Trucking/Railroad ### "Dr. Dispatch Like It or Leave It Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 July 14, 2022 Overall the ease of setting up and training new employess on Dr. Dispatch was the best part. System was simple to use and easy to implement into day to day activities. Overall it is a solid system to start with and grow your freight broker business. The new cloud based software can be accessed from anywhere you have a computer with a internet connection. Pros The ease of training and setting up. Easy to build rate confirmations and BOL's. Everything was so simple and flowed from one process to the next with ease. Very little training needed to get staff up and fully trained. Great software to start and grow a great book of business. Cons The customer service was slow about taking action when the software went down. The software could go down and be down for hours at a time. The lack of people that are in charge of keeping this network up in running is very few. If systems would go down and the main person would be out you could be with out your must critical part of your business. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) [ComFreight](https://www.capterra.com/p/142278/ComFreight/) Reasons for choosing Dr Dispatch The ease of use is what pushed me to this software. Very easy to use and very easy to train new employees on who are unfamilar with the transportation industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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