# Page 100 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 100 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 2476-2500 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AG

Anna G.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Neutral"

January 22, 2021

4.0

Good for marketing automation and lead nurturing using email campaigns.

Pros

Has many features for automation and segmentation to help marketers build more relevant campaigns to build and nurture leads.

Cons

It isn't an intuitive system when it comes to lead attribution. This is definitely something that can be improved.

Review Source

AH

Anjelica H.  
Team lead  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great to user with a nice size"

February 6, 2023

5.0

Pros

Great to use for a nice size them. My team loves this software.

Cons

Some of the features come on very slow, but overall it hear great to use.

Review Source

LE

Leigh E.  
Magician  
Events Services  
Used the software for: Less than 6 months

### "The Experience So Far Has Been Great! "

July 3, 2020

5.0

I have now got a newsletter that I can send to my existing clients monthly and although I am still new to the software I am still getting excellent ongoing customer experience with my dedicated onboarding representative - which has been very helpful and patient.

Pros

That I have a place to keep all my contacts and track them in the CRM as a bonus to having ways to automate my newsletters and emails.

Cons

So far I have been using the software for two months and haven't come up against any problems or things I couldn't do without a quick search in ActiveCampaign's learn hub before something solving my problem with a course or lesson I could take to achieve it.

Review Source

LW

Lisa W.  
Consultant  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Had to hire someone to help me figure it out."

December 27, 2021

3.0

I have not realized any benefits yet because it has taken so long to figure it out.

Pros

I like that it is animated and that is all. I think constant contact is much easier to use.

Cons

I couldn’t figure out how to connect it to my website even after doing the tutorial class.

Reason for choosing ActiveCampaign

It was recommended.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

The automation

Review Source

KM

Kewin M.  
Assistant da  
Arts and Crafts  
Used the software for: I used a free trial

### "Super !"

November 7, 2022

3.0

Pros

Il prends en charge les relances d’emailing. C’est vraiment un super logiciel !

Cons

Je n’en vois pas pour le moment. Affaire à suivre…

Review Source

RR

Rena R.  
  
  
Used the software for:

### "Instant success"

November 3, 2016

5.0

I switched to Active Campaign from a different email provider because I wanted to be able to have FUN in my email marketing. I wanted to be able to use my tech-nerd skills to pull together some amazing automations...and Active Campaign has met the requirements! It was a bit clunky at first to learn my way around, so allow some time for learning the new system.

Review Source

NR

Natasha R.  
Project Manager  
Accounting  
Used the software for: Less than 6 months

### "New to Active Campaign"

December 8, 2020

5.0

Pros

I am new to Active Campaign, but have adapted very quickly. The education team does a great job with their training videos and I was able to implement my automations smoothly. The support team was always helpful and quick to answer!

Cons

Still learning about it. So far, so good.

Review Source

DJ

Don J.  
webmaster  
  
Used the software for: Less than 6 months

### "Great tool for email marketing campaigns"

May 31, 2018

4.0

Pros

ActiveCampaign is not a love of first site as is quite overwhelming at first. But after taking the time is actually a great app for email campaigns. You can create custom fields, tag contacts for easy search, send automated emails and receive autoresponders, use their templates or design your own. CRM is available though only for the pro plan.

Cons

Its a learning curve to get the most out of it, but its still one of the best option for email marketing automation.

Review Source

RS

Robert S.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best around "

July 5, 2021

5.0

Pros

I like the ease of use, and the large support and amounts of integrations.

Cons

I don’t have anything negative to say about it

Reason for choosing ActiveCampaign

Recommended by my mentor

Review Source

RM

Robert M.  
President  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use software to track your web leads."

September 3, 2020

5.0

Pros

We have been using this to track our web leads and it does a nice job.

Cons

Nothing I have found. I would like to have the invoices/receipts emailed automatically as opposed to having to login to print them but that is very minor.

Review Source

CE

Cinta E.  
Terapeuta Holística  
Alternative Medicine  
Used the software for: Less than 6 months

### "Buena relación calidad precio"

January 13, 2022

4.0

En general estoy contenta con sus funciones y su precio (aunque agradecería alguna oferta de vez en cuando que nos permita abaratar costes)

Pros

No me ha parecido muy complicado de aprender a usar. Las automatizaciones son muy útiles así como las listas y las etiquetas. Me facilita el seguimiento de clientes y el envío de información.

Cons

A la mayor parte de mis clientes les llega a la carpeta de promociones a pesar de testar los emails que envío y no tener características de spam. Algo a solucionar (estoy en la versión de pago más simple. Quizá en otras esto no ocurra)

Reason for choosing ActiveCampaign

por su precio y sus funciones

Review Source

MT

Michelle T.  
Principle Mortgage & Protection Advisor  
Financial Services  
Used the software for: Less than 6 months

### "Review"

August 3, 2020

4.0

Very good

Pros

The ability to allow clients to book their own appointments

Cons

I'm not the most technical minded so can find it difficult to use and I'm sure I'm not using all the features but that's down to my lack of understanding

Review Source

PR

Patrick R.  
President  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good App"

January 16, 2023

4.0

Pros

Lots of features, easy to use and a decent platform

Cons

Not cheap, takes a while to learn and adapt to.

Review Source

AT

Alexa T.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Automations with ActiveCampaign"

August 20, 2019

3.0

Pros

Not the fanciest option for email automation and marketing campaigns, but a solid choice for those just starting out.

Cons

The customization options were limited. Some things took longer to learn than other platforms

Review Source

CM

Cynthia M.  
Graphic Designer  
Real Estate  
Used the software for: 6-12 months

### "Useful to a certain point"

October 10, 2019

3.0

Pros

It was helpful to have a visual flow chart of when the email campaigns were scheduled.

Cons

It was confusing trying to delete users from certain lists, as I wasn't sure if I was deleting the user altogether or not.

Review Source

RFR

Roque Fabian R.  
Administrador  
Telecommunications  
Used the software for: I used a free trial

### "Automatización de marketing avanzada y fácil de usar"

May 2, 2023

4.0

Pros

Envía correos electrónicos según en el comportamiento del usuario, como la actividad en el sitio web, la apertura de correos electrónicos anteriores, y otras cosas

Cons

Lo unico que le encuentro de malo es el precio, el resto lo bueno supera a lo malo

Review Source

AJ

Allen J.  
  
  
Used the software for: I used a free trial

### "It's good for Campaigns"

March 20, 2018

4.0

Pros

One of the advanced System. I found the most of part are more flexible compared to any other software

Cons

Yes campaigns & bulks email process really wonderful. It's make life so easy with different integration

Review Source

ML

Mayte L.  
Digital marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great"

December 19, 2021

5.0

Pros

I like how easy it is to use and intuitive it is.

Cons

I wish it was easier to create an email drop campaign for a single client.

Review Source

BH

Brian H.  
IT  
  
Used the software for:

### "Awesome service and support to go with it. "

June 16, 2015

5.0

Active Campaign has some of the best features out there, some of them I find really useful I didn't even know existed and I've been emailing for 10+ years. Highly recommend ActiveCampaign as it's a serious platform that can handle any kind of task you want to throw at it.

Review Source

Response from ActiveCampaign

June 16, 2015

Thanks for the kind feedback!

AM

Anita M.  
Health and Wellness Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Happy with Software so far"

January 15, 2021

5.0

Very easy to find what I need. I had a question about billing and reached out to Support and was helped quickly by your support staff. Very happy with Active Campaign.

Pros

I am quite new with Active Campaign, but so far I have found it very user friendly. I have been able to do the tasks I have needed to do and am looking forward to using this software more as I grow my business.

Cons

I do not have any complaints at this time.

Review Source

CZ

Carl Z.  
Owner  
Accounting  
Used the software for: I used a free trial

### "Great Customer Service (\[SENSITIVE CONTENT HIDDEN\] - Wouldn't have left this review had it not been for your chat)"

January 8, 2021

5.0

Great experience. Hope the same is reciprocated too as we small guys need to look out for each other.

Pros

Company over all is doing a great job, so I do recommend them.

Cons

Not too much, but keep in mind that I'm green.

Review Source

RB

Riccardo B.  
Marketing Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "A great tool with many options"

April 1, 2024

5.0

Pros

Complete tool for innovative email marketing

Cons

Onboarding could be more intuitive but still good anyway

Review Source

CB

Carissa B.  
Founder  
Alternative Medicine  
Used the software for: Less than 6 months

### "First time business owner "

June 9, 2020

4.0

Pros

I like the email automation options and being able to create newsletters.

Cons

The response time for questions is slow. It would be helpful to have more self learning options available.

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Powerful Automation"

March 28, 2019

5.0

Pros

It does a lot of things more expensive software can do in terms of email automation

Cons

I tried a few similar products and found some other tools that met my needs better from a cost and customisation perspective.

Review Source

CJ

Christopher J.  
Family Wealth Advisor  
Financial Services  
Used the software for: Less than 6 months

### "User review"

October 11, 2020

5.0

Overall very good

Pros

Software has lots of different features and makes it relatively simple to use

Cons

It can be a bit clunky at times. This may be more me than anything though

Review Source

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