# Page 5 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 101-125 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Petra S.  
Entrepreneur  
Professional Training & Coaching  
Used the software for: 1-2 years

### "I simply love using Active Campaign"

March 10, 2025

5.0

Perfekt. Ich mag Active Campaign einfach

Pros

Active Campaign ist komplett selbsterklärend aufgebaut. Und wenn ich nicht weiterkomme, gibt es wirklich gute ausführliche Hilfeanleitungen

Cons

Wenn meine Automatisierungen sehr lang sind, muss ich ewig nach unten scrollen, um die letzte Aktion zu erreichen.

Review Source

MM

Melanie M.  
Founder  
Commercial Real Estate  
Used the software for: 2+ years

### "Consistent since 2020"

December 2, 2024

5.0

I have been a customer since 2020, and I have stayed because it just works really well for me.

Pros

Once you get the hang of it, the software is easy to use. Just like any software, the learning curve is always a challenge, but support is always available. The price isn’t too bad for what you get.

Cons

The learning curve, but it is to be expected.

Review Source

SM

Serene M.  
Head of Production and Development  
Retail  
Used the software for: 2+ years

### "My Overall Overview of ActiveCampaign in Retail Industry"

September 4, 2024

5.0

Creating, customizing and sending outbound marketing emails is what I relish a lot.

Pros

ActiveCampaign streamlines marketing strategies by automating workflow in real-time. Availability of a wide range of free email templates is among the things I 👑 ActiveCampaign for.

Cons

I have nothing which I dislike on ActiveCampaign at the moment.

Review Source

ST

Sarah T.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My experience with AC"

January 3, 2025

5.0

Overall fast to handle, without having had any experience in that field.

Pros

It's mostly intuitive and easy to learn. Great for segmenting contacts. Creating blocks to reuse in emails

Cons

sometimes I find it tricky to choose the right form and/or when having multiple tags for segmenting

Review Source

Virginia M.  
Fundadora y administradora  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "La mejor herramienta para email marketing"

September 2, 2024

5.0

Es el único gestor de correo que he utilizado; me lo recomendaron varias personas expertas y puedo confirmar todo lo que me dijeron: Eficaz, elegante, con muchas funciones y nuevas mejoras cada cierto tiempo.

Pros

La posibilidad de interactuar con mis posibles clientes como si estuviéramos charlando en persona

Cons

La curva de aprendizaje de algunas funciones

Review Source

AK

Andrea K.  
Hufspezialistin  
Veterinary  
Used the software for: 1-2 years

### "Für umfangreiche Automatisierungen geeignet"

January 29, 2025

4.0

Sobald man sich eingearbeitet hat, ist es ein sehr nützliches Tool. Die Auslieferungsrate bei den Freemailern war bei mir ein bisschen schlecht, dazu wünsche ich mir mehr Input um das zu verbessern.

Pros

Automation, das erleichtert das Leben. Umfangreich kann das wirklich gebaut werden mit Tags und Triggern.

Cons

Pricing and so few leads. 1000 Leads sind ein Witz und der Sprung von Lite in die nächste Preiskategorie ist schon sehr groß.

Review Source

KZ

Kai Z.  
realtor  
Real Estate  
Used the software for: Less than 6 months

### "overview of active campaign"

June 2, 2025

4.0

Pros

It has powerful Automation Capabilities and advanced Segmentation and Targeting, also it has its Built-In CRM for Sales Automation

Cons

Pricing Increases with Contacts and Feature, it is a limited Free Plan and difficult to icnrease contracts and features

Review Source

cV

cristina V.  
DOCENTE  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "EXPERIENCIA"

August 30, 2024

3.0

Hay muchas funciones queno se utilizar y el soporte es inexistente para ayudar.

Pros

qu he logrado saber manejarlo mas o menos

Cons

el soporte. Es inexistente. O no sale un mensaje automático o no hay forma de contactar por un problema real con una persona real. Es muy elevado el precio en relación con otras plataformas. Si continua asi el soporte y el precio me pasaré a otra plataforma antes de la renovación.

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

PORQUE ME ACONSEJARON QUE LLEGARIAN BIEN LOS CORREOS AUTOMATIZADOS, PERO LOS DE GMAIL NO LLEGAN, SOLO LLEGAN A PROMOCIONES...

Switched from

[MailerLite Landing Page Builder](https://www.capterra.com/p/252734/MailerLite-Landing-Page-Builder/)

PORQUE PENSABA QUE LLEGARIA A MAS GENTE Y NO HA SIDO ASI

Review Source

PG

Pedro G.  
CEO  
Retail  
Used the software for: 1-2 years

### "ActiveCampaign aceleró nuestro pulso de email marketing"

November 8, 2024

5.0

Muy poderosa la hemos usado por muchos años

Pros

Tiene un poderoso sistema de construcción de emails y también de flujos

Cons

Es muy lento cargando algunas veces, puede ser más caro de lo que se quiere

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Hubspot is not for email marketing and we were needing it

Review Source

LM

Laura M.  
Admin  
Construction  
Used the software for: 6-12 months

### "Ease of Use"

November 27, 2024

4.0

Was easy to implement and integration through Wordpress was easy

Pros

I liked the fact I could download my campaigns as a pdf

Cons

There was limited support on the basic plan

Switched from

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)

Their customer service was very difficult to deal with

Review Source

KS

Katrin S.  
CMO  
Alternative Medicine  
Used the software for: 1-2 years

### "Das perfekte Tool für das Onlinebusiness"

November 27, 2024

4.0

Zufrieden, gute Anbindung auch an andere Tools.

Pros

Viele Möglichkeiten Gute Automationswege Einfache Bedienung

Cons

Teilweise etwas unübersichtlich Preisgestaltung: Sprung direkt von 1000 auf 2500 Kontakteu nd damit Verdopplung des Preises

Review Source

JM

Joao M.  
Spinning Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "ActiveCampaign is force to reckon, helps thrive in digital marketing campaigns."

August 14, 2024

5.0

We have had it all right running our digital marketing campaigns with ActiveCampaign and the automations has taken a huge fight for us. It has allowed us to automate the error-prone and tedious tasks making our work very accurate and less demanding. Also, ActiveCampaign has made it possible to reach out to a broader leads base during our campaigns.

Pros

ActiveCampaign AI automations makes our digital marketing so efficient and less demanding. It was easy to automate some of the tasks during campaigns which saves us time. ActiveCampaign reports also keeps us on check by giving us access to pin-point insights about our marketing campaigns performance. The collaboration environment allows us to work together on our campaigns when engaging our leads.

Cons

ActiveCampaign has showed us it's class in all areas and we haven't had anything unpleasant to deal with.

Review Source

RK

Rinze K.  
Eigenaar  
Marketing and Advertising  
Used the software for: 1-2 years

### "Blijf ver weg van Active Campaign"

September 25, 2024

2.0

We hebben altijd netjes samengewerkt en ActiveCampaign gebruikt. Voor de nieuwe prijsverhogingen hebben we aangegeven om onze betaling liever naar maandelijkse facturatie om te zetten. Na 15 mails is dit eindelijk toegezegd. Vervolgens kregen we wel een jaarlijkse afschrijving, en nu zijn we ook weer 5 mails verder voordat dit überhaupt gefixt gaat worden. Oneindige verificaties, niet de mails goed lezen, dingen toezeggen die niet worden gedaan. Ze weten je bloed goed onder de nagels te halen. Leuk systeem wat te duur geprijsd is en de klantenservice is veruit waardeloos. Blijf hier ver vandaan.

Pros

Het instellen van de automations en de nieuwsbrieven instellen.

Cons

Eenzijdige prijsverhogingen, ontzettende slechte klantenservice.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing ActiveCampaign

Het leek rooskleuriger te zijn bij ActiveCampaign

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

Wel fijne service en het systeem is identiek en vele malen goedkoper.

Review Source

LW

Lars W.  
Sales and Strategic Partnership VP  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great things happens when we got the best marketing platform like ActiveCampaign."

August 1, 2024

5.0

ActiveCampaign has been powering our marketing campaigns helping us to achieve great results from them It allows us to personalize our campaigns which help us achieve strategized campaigns that are audience targeted. The experience we have had with ActiveCampaign has been so productive.

Pros

ActiveCampaign makes it easy to customize our marketing campaigns which help have the right content for specific target audience. It allows to give our customers a personalized experience by making it possible to have one on one interactions. ActiveCampaign task automations help us complete the tedious tasks quickly without wasting much of our time.

Cons

ActiveCampaign has really stood up for us in every possible way. There is honestly have nothing that i disliked about it.

Review Source

VR

Verified Reviewer  
Ceo  
Entertainment  
Used the software for: 1-2 years

### "ottimo tool"

September 3, 2024

5.0

Pros

easy to use and very efficient, I use it every day

Cons

too expensive, would be great to have smaller amount of contacts to buying

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

have been suggest from people older than me in the business

Review Source

MV

Marcelo V.  
Director  
Higher Education  
Used the software for: Less than 6 months

### "Reseña AC 4Braves"

January 23, 2025

4.0

Pros

La interfaz es bastante intuitiva y fácil de manejar.

Cons

Al editar los emails en las automatizaciones cuando intentas volver atrás con CTRL + Z se desconfigura y es super fastidioso que pase eso.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Reason for choosing ActiveCampaign

Porque fue una recomendación del equipo de marketing debido a las automatizaciones.

Review Source

bB

berta B.  
Mentor de emprendedores  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "herramienta de email marketing excelente muy fácil de usar"

April 9, 2025

5.0

Puedo dar seguimiento a mis clientes a través de campañas de email marketing facilmente

Pros

Que es una herramienta de email marketing muy fácil de usar

Cons

la forma de ingresar a mi página es muy complicada

Review Source

VR

Verified Reviewer  
Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Streamline Email campaigns with easy automation"

September 15, 2024

3.0

The overall experience was positive, with some really nice automation features for marketing. The tool is also budget friendly as compared similar softwares like Hubspot or Marketo. However Activecampaign is more focused around email campaigns and customer engagement while Hubspot can be your all in one marketing suite.

Pros

ActiveCampaign is a nice email marketing and automation tool, which user friendly and easy to use features. You will not have problems in creating workflows for your campaigns even if you are not very tech savvy.

Cons

The advance features of the tool are not that easy to understand, also the platforms gets slow when dealing with large data like if you importing a big contact list into or exprting previous campaigns data.

Review Source

NM

Ngechu M.  
Full-stack Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Activating Email Marketing for 24/7 with ActiveCampaign"

August 15, 2024

5.0

Pros

ActiveCampaign enables me to create, customize and send high volume outbound marketing emails. It has a robust backend integration capability compared to alternatives.

Cons

ActiveCampaign suits all my needs and I do not find any hectic feature to use.

Review Source

JP

Jonathan P.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Ineffective business model for our use"

August 23, 2024

3.0

I am using AC to send automated sequences to my leads, but I am not using the campaign features, and I am considering swtiching to another tool if I can't delete my inactive leads (else the costs will constantly increase)

Pros

Useful tool to automate emails to leads and manage our sales process

Cons

I am not using AC for the campaign features, yet it forces me to constantly upgrade my plans when I reach the cap (while preventing me from deleting inactive users)

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing ActiveCampaign

Our agency recommended using ActiveCampaign

Review Source

PK

Paulette K.  
Credit Risk Analyst  
Financial Services  
Used the software for: 1-2 years

### "A Robust Platform for Personalized Email Campaigns"

September 11, 2024

5.0

Pros

ActiveCampaign’s audience segmentation tools are precise and intuitive, enabling us to target specific customer groups and improve the success of our campaigns.

Cons

The landing page builder feels a bit basic compared to similar tools.

Review Source

CE

Charlene E.  
Owner  
Information Services  
Used the software for: Less than 6 months

### "ActiveCampaign Give It a Try"

August 29, 2024

5.0

My general experience was good, since even with unexpected circumstances, the business generally tended to my interests and rectified the issues. It exceeded my expectations when I used it for a project I wanted to promote.

Pros

They offer a walkthrough via webinar. Despite the fact that some businesses are satisfied when they believe you know what you're doing, the team actively contributes to the success of the customer. I received effective communication through phone, text, and email. Additionally, I had the option to get visual print to ensure my issues where gotten or I was on the correct way.

Cons

A person who is unfamiliar with computers may initially experience difficulties, glitches, or inability to function due to technical issues. When plans don't go as planned and problem-solving doesn't work, it's stressful.

Review Source

OC

Oscar C.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Excelente herramienta para incrementar mis ventas"

August 8, 2024

5.0

Ha sido una gran solución para administrar nuestros leads y clientes. Nos ha dado grandes beneficios al poder automatizar el mailing y hemos podido cerrar muchos clientes.

Pros

La facilidad para armar campañas para atraer leads

Cons

Que no se pueden adjuntar archivos en los correos

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Por las automatizaciones y por la cantidad de contactos

Review Source

FM

Fernando M.  
CEO  
Architecture & Planning  
Used the software for: 1-2 years

### "Proceso de inicio en la plataforma sencillo"

November 26, 2024

4.0

Muy positiva, yo no soy de marketing y con Active Campaign en poco tiempo he conseguido lanzar mi primer campaña

Pros

facil uso, ha sido muy sencillo dar los primeros pasos

Cons

es un poco lio el tema de crear un subdominio para cada marca

Review Source

CC

Crystal C.  
researcher  
Computer Software  
Used the software for: 6-12 months

### "ActiveCampaign Review"

September 9, 2024

4.0

With ActiveCampaign you can computerize offers, list the executives, and contact the board. You can plan arrangements, add notes to contacts, and send them direct messages. To further develop the general client experience, you can send customized messages to your site clients. To change over additional guests, you can construct a sort of deals channel.

Pros

I like the fact that it is very effective.

Cons

It is no beginner friendly and hard to use if you have no experience.

Review Source

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