# Page 79 | ActiveCampaign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 79 - Is ActiveCampaign the right Email Marketing solution for you? Explore 2561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79367/ActiveCampaign/reviews

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ActiveCampaign

4.6 (2561)

[View alternatives](https://www.capterra.com/p/79367/ActiveCampaign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 79 - Reviews of ActiveCampaign

## Showing most helpful reviews

Showing 1951-1975 of 2561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sT

serge T.  
journalist  
Media Production  
Used the software for: 2+ years

### "activeCampaign review"

December 21, 2022

5.0

Pros

activecampaign is a good emailing software. it is very easy to import these contacts by csv

Cons

no inconvenience in the use of this software I strongly recommend

Review Source

Md R.  
Graphics Designe  
Design  
Used the software for: Less than 6 months

### "My experience "

June 24, 2023

5.0

Just amazing experience I have

Pros

I mostly like the interface and Accuracy. I used this platform for email marketing and I'm really Satisfied. I love this platform 😊

Cons

I don't have any issues about active camping. It's amazing and I'm satisfied

Review Source

SA

Sabrina A.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "High functionality and grows with you "

April 17, 2022

5.0

Generally good, and very promising.

Pros

It has a lot of functionality and integrations with other apps I use, and it lets you start small and pay little then gradually build up as you need and can afford more. The support is generally good though might take longer than some services I’ve used.

Cons

It was a lot to take in at first, though I’m gradually getting the hang of it. When I was recently looking how to integrate with Typeform I found lots of help articles about what an integration with Typeform let’s you do before I found one on how to do it. Coming from Typeform’s side was easier.

Review Source

JAG

Jesus Angel G.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Mi opinión de ActiveCampaign"

October 31, 2023

4.0

Pros

Todas las funciones en una: CRM, automatización, email marketing...

Cons

Precio elevado y muchas funcionalidades que no sirven para qué sirven y no las explican.

Review Source

IT

Ismael T.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "El software que necesitas para re-evolucionar tu negocio online."

March 7, 2022

5.0

Pros

El uso de Active Campaign nos ha permitido crear campañas de captación de leads de una forma realmente sencilla, con su editor de páginas y todas las facilidades que posee. Tal vez el precio es un factor que inicialmente nos hizo cuestionarnos la decisión pero nos alegramos de haber elegido AC para nuestros funnel de ventas, un software totalmente necesario y ¡100% recomendable!

Cons

Al principio no fue sencillo su uso, ya que está diseñado al detalle y hay espacios que no son tan intuitivos, como ciertos aspectos sobre los correos, las listas o el uso de las etiquetas, pero una vez que lo adaptamos a nuestro negocio, fue muy sencilla su integración.

Alternatives considered

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

Por la confianza que nos transmitió y por la gran versatilidad de AC.

Review Source

JA

Jennifer A.  
Sales Advisor  
  
Used the software for: 1-2 years

### "So far it has been good, though sometimes is just not very easy to find what you have updated"

March 17, 2018

4.0

Pros

It is good a software because all the simple things we need to do can be autómatas which makes everything to work faster

Cons

I still have the same issue, my contacts are just duplicating over and over everytime I create them, so I have stopped

Review Source

Response from ActiveCampaign

March 22, 2018

Hi Jennifer, Thank you so much for leaving us a review! We appreciate hearing what is, and isn't, working from our users. Sounds like you might benefit from a one-on-one call with our Success team! They can walk you through any troubles you're having live and you can share your screen with them so they can see what's going on. If you'd like to set one up, please do at this link: https://www.activecampaign.com/support/1on1/ Thank you again from your friends at ActiveCampaign!

JB

Jasmine B.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "My ActiveCampaign Review"

March 3, 2022

4.0

Pros

I like that the software easily integrates with a lot of other software that I am using for my business.

Cons

Not easy to use but the customer service is available when you need help. I like the video record option that some customer representatives give but some don't and that makes it harder for understanding.

Review Source

VR

Verified Reviewer  
CFO / COO / Chartered Accountant  
Animation  
Used the software for: 2+ years

### "Great tool for managing EDM"

September 12, 2018

5.0

Pros

Rich functionality, we get a lot of use out of the automations feature. I like the summary dashboard for a quick overview as well.

Cons

The system takes some time to get use to, there is a bit of a learning curve to get up to speed with how to effectively build automations.

Review Source

DT

Dhara T.  
Marketing Lead  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "great platform to keep track of all your leads and customers"

April 4, 2021

4.0

Pros

I like how well AC organizes the sales process and all the little tasks involved in every step. The automations are easy and simple to use.

Cons

I feel like I'm not making use of all the features that I'm paying for in my plan. I don't like that there's no option to be able to add contacts without requiring an email. It's also hard to transfer administrator privileges between accounts.

Review Source

MD

Mauro D.  
Founder  
  
Used the software for:

### "The Best Email Software at a Very Competitive Price. And Customer Service is Incredible!"

September 4, 2015

5.0

ActiveCampaign is by far your best choice when it comes to email marketing. The software is just super-powerful. You can do so many things...such as segment people who visit certain pages or do certain actions and send specific emails to them, send emails based on a contact engagement, send specific upsells or related product to clients...and so on. You are only limited by your imagination. Did I mention you get all of these with a ridiculous price? At a fraction of the cost of other marketing automation tools you can make it yours. Unlike the other softwares out there, you WON'T pay 200$+ per month...you can start with just 9$ per month and then upgrade as you scale your business. At the beginning it may feels overwhelming because of the freedom and the power you have, but after a few days you get used to the software and it becomes simple to work with. It's quite intuitive so you can learn to use it by yourself, but in case you need help there is a good library of tutorials. And last but not least, you'll love customer service. They are kind and will give their best to help you. They also care about your feedback. And you have the idea of being in a supportive community that will help you and your business grow.

Review Source

AM

Aubrey M.  
Founder/CEO  
Writing and Editing  
Used the software for: 6-12 months

### "My go-to email marketing tool!"

March 7, 2021

5.0

Honestly, I don’t mind paying the subscription because of how well and easy this fits into my solo business.

Pros

Love how easy it was to set up! It took me less than an hour to set up all of my basic automations and such!

Cons

The price is a bit higher compared to other competitors for the amount of subscribers you get.

Review Source

VR

Verified Reviewer  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Fantastic Email software with tons of extras"

December 4, 2018

5.0

Great software and great service

Pros

I love being able to automate so many things from email, text, to facebook audiences, etc..

Cons

It would be nice if the forms included had the ability to program logic

Review Source

HR

Helen R.  
VP  
Media Production  
Used the software for: 6-12 months

### "Wonderful Email Marketing Company"

September 11, 2018

5.0

ActiveCampaign is easy to use, it integrates with other apps, the emails are mobile optimized. It is a great email marketing program.

Pros

ActiveCampaign is a great email marketing program. It allows you to create and set up email automations very easily. It provides templates that can be customized. You can store previous edits and emails are mobile optimized. It allows for free image hosting so there is no storage cost. It integrates with Google Analytics so you can track emails. It is affordable.

Cons

There is nothing not to like. ActiveCampaign has so many benefits and features, it is a great program.

Review Source

HG

Himanshu G.  
Copywriter | Content Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Top-notch ESP"

November 5, 2020

5.0

Great. It's one of the best ESP's out there. A comprehensive package.

Pros

The entire email marketing system in one place, be it design, development, automation, analytics, tracking, forms, landing pages and a lot more. The ultimate tool for funnel design and email automation. Inbuilt A/B testing Excellent CRM + predictive sending. Lots of integrations

Cons

Overwhelming for people starting out with email marketing, since it has a lot of features. The pricing is on the higher side.

Review Source

MA

Muhammad A.  
CEO  
E-Learning  
Used the software for: I used a free trial

### "" 1 software with many features ""

September 7, 2022

5.0

Overall my experience is very good but sometimes the errros are very disturbing, their developers are very interactive and kind so the solve the issues within minutes.

Pros

Active Campaign is one of the best software that I use for different types of work. I manage my business work using this software like email marketing and CRM. Their developers are also available for help or solving issues of clients.

Cons

some areas need more improvement like email marketing there are errors that are very irritating. some of its functions are not performed well so they create issues during work or while emails are on the way.

Review Source

VR

Verified Reviewer  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Has all the bells and whistles"

December 14, 2018

5.0

Pros

The features are everything you could need. It's fairly easy to use once you get the hang of it.

Cons

The learning curve was a bit steep, mostly because there are so many options available.

Review Source

LM

Luis M.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "AC review"

February 22, 2021

5.0

Very good

Pros

Multiple options of examples and automatization

Cons

Automatization difficult to understand and webminars to learn are at difficult times for me

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing ActiveCampaign

Price and number of free contacts

Review Source

SL

Stephanie L.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "It really good"

October 31, 2023

5.0

At the beginning I was lost with the functions and how to create a campaign, but it is easier than I tought. I love it now! I need to learn more funcions, but It´s good, so far

Pros

It´s easy to create campaigns, so I woulf recomend AC

Cons

I would like "prettier" email templates, however, I have learnt how to modify templates and make them nicer

Reason for choosing ActiveCampaign

No

Review Source

MB

Marc B.  
Owner  
Music  
Used the software for: 2+ years

### "Really good value for money"

December 13, 2020

4.0

Very helpful and friendly helpdesk team!

Pros

I like the ease of use, especially for non-frequent users as I am!

Cons

Did not find real cons since my first use. I need to say that I am not a weekly user.

Review Source

VR

Verified Reviewer  
Intern Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "The All-in-One Marketing Solution for Businesses"

February 26, 2023

5.0

Pros

ActiveCampaign offers excellent support to its users. The company provides online training, resources, and a dedicated support team to help businesses get the most out of the platform.

Cons

ActiveCampaign's email editor has limited design options compared to some of its competitors. This can be a drawback for businesses looking to create highly customized emails.

Review Source

RO

Razaaqa O.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "The "

September 19, 2023

5.0

It is easy to use in campaign making and sending through emails

Pros

Active campaign is a software I used to make campaigns and create promotions of the businesses and products.

Cons

It has a quick and well developed users interface which enhances the users effort.

Review Source

VR

Verified Reviewer  
Owner  
Broadcast Media  
Used the software for: Less than 6 months

### "Great Option for Automating Your Marketing"

March 19, 2019

5.0

Overall my experience has been pretty good. The only negative is customer support. I submitted a ticket regarding the fact that the ActiveCampaign Wordpress plugin they tell you to install on your website is out of date and not tested with the current version of WP. It took at least a week before I received a reply. Their response was that "Well it should work anyway"...Not good.

Pros

ActiveCampaign has a lot of features. It really has everything you need automate your marketing which is a huge plus. Saves you a lot of time.

Cons

Some of the features when setting up automations can be confusing and figuring out how to do some steps can be time consuming.

Review Source

LJ

Lloyd J.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great email marketing solution as you get more serious"

June 3, 2019

5.0

If you are looking for something more capable than MailChimp, then try these guys.

Pros

I love the email workflow creator. You can design the flow, events, actions with drag and drop tools.

Cons

Some of the more advanced flow creation tools require tech support. Well at least for someone like me. But their support is pretty good at helping.

Alternatives considered

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Reason for choosing ActiveCampaign

Very powerful and well priced for email marketers.

Review Source

EB

Enrico B.  
head marketing  
Internet  
Used the software for: Less than 6 months

### "A good software!"

October 24, 2023

4.0

Pros

the workflow to monitor the status of my estimates and the performance of the salespeople

Cons

I can't customize as many fields as I would like

Review Source

Karen F.  
Owner  
Animation  
Used the software for: Less than 6 months

### "Good automation, but they kicked us out very quickly without warning"

April 25, 2019

4.0

Pros

It was quite easy to use and could do what we needed. It has a few nice features regarding email automation and the pricing is good.

Cons

This is our mistake, but we emailed LinkedIn contacts and got a few unsubscribes (only a few %, I don't recall, but well under 10%) and ActiveCampaign immediately closed our account with no option to ever open it again. I appreciate rules and laws about spamming, but we were brand new and a warning would have sufficed. We've never run into this problem with other email automation software (and we've used five total by now).

Review Source

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